Death in a Nursing or Care Home
Usually, the staff at the care or nursing home will contact us to arrange for transportation of your loved one to our funeral home. We will check that a doctor or other qualified person has attended. We will also make sure any family who would like to see them before we arrive has done so. Our staff are on call 24 hours a day and we aim to be in attendance within an hour of the request.You will need to collect from the doctor the Medical Certificate to enable you to register the death. Sometimes if the doctor has attended the care home they may leave the certificate there for your collection. Usually though, it will be available from the doctors surgery. Always ring the surgery to make sure it is ready for collection.
If the death has occurred outside of surgery hours and a paramedic attended the care home, they will have left a document that the doctor will require. Take this to the surgery and the doctor should be able to issue the medical certificate. However if the death was unexpected there is a likelihood the coroner may be consulted. If this happens we suggest contacting us for what to do next.
Once you have the medical certificate the death must be registered at the appropriate registrars. For deaths occurring in a district of Birmingham you should go to Birmingham Register Office. For deaths in a district of Solihull, you will need to make an appointment at a Solihull Register Office. The contact details for both are here.
Ordinarily the registrar will issue a green certificate which will be required by us to enable the funeral to take place. This is issued free of charge. On request the registrar will issue copies of the death certificate and for each copy a fee will be charged, currently £12 per copy. Ordinarily we will not require a copy of the death certificate; however banks, solicitors, insurance companies to name the most common may all require a copy. Give some thought to how many you might need.
With registration of the death complete your next step is to contact us so we can meet with you and your family to discuss the funeral arrangements.
If the death has occurred outside of surgery hours and a paramedic attended the care home, they will have left a document that the doctor will require. Take this to the surgery and the doctor should be able to issue the medical certificate. However if the death was unexpected there is a likelihood the coroner may be consulted. If this happens we suggest contacting us for what to do next.
Once you have the medical certificate the death must be registered at the appropriate registrars. For deaths occurring in a district of Birmingham you should go to Birmingham Register Office. For deaths in a district of Solihull, you will need to make an appointment at a Solihull Register Office. The contact details for both are here.
Ordinarily the registrar will issue a green certificate which will be required by us to enable the funeral to take place. This is issued free of charge. On request the registrar will issue copies of the death certificate and for each copy a fee will be charged, currently £12 per copy. Ordinarily we will not require a copy of the death certificate; however banks, solicitors, insurance companies to name the most common may all require a copy. Give some thought to how many you might need.
With registration of the death complete your next step is to contact us so we can meet with you and your family to discuss the funeral arrangements.