What Our Clients Say
Nothing gives you more confidence than knowing other people have been happy with our service.
It doesn't matter what we say about ourselves, what counts is how the families we serve feel about us.
Below is the text from the letters, cards and emails we have received recently.
September 2024
Sally
I would like to say a huge thank you for guiding and helping me through the last 3 weeks. You have made the whole process of saying goodbye to my Mum as easy and perfect as possible.
Also, heartfelt gratitude to Clare and her team yesterday. They were exceptional in their service and kindness.
The funeral went just as I had hoped. It was exactly the right balance of respectful sadness and celebration for a 99 year old Essex girl!
Jo
Sally
I would like to say a huge thank you for guiding and helping me through the last 3 weeks. You have made the whole process of saying goodbye to my Mum as easy and perfect as possible.
Also, heartfelt gratitude to Clare and her team yesterday. They were exceptional in their service and kindness.
The funeral went just as I had hoped. It was exactly the right balance of respectful sadness and celebration for a 99 year old Essex girl!
Jo
September 2024
To Claire and the Team,
A note to say thankyou to you and the team making what was an extremely sad time more bearable.
From start to finish you professionalism and compassion were exemplary.
With my very best wishes
Jayne & David xx
To Claire and the Team,
A note to say thankyou to you and the team making what was an extremely sad time more bearable.
From start to finish you professionalism and compassion were exemplary.
With my very best wishes
Jayne & David xx
September 2024
Dear Sally
You have been a pillar of strength to Jenny and I (and my girls on the day I brought them to see Dad): I cant really describe the comfort we had from feeling so cared for and you sharing our grief at losing Dad. It was so reassuring to know that you looked after him safely when we couldn't and that you looked after him like one of your own. Thank you
Jane and the driver team were awesome last Wednesday: Jane has a way of being human and professional at the same time and was a very warm, reassuring presence for us. Please thank them all.
Thank you again, take care
Sue
Dear Sally
You have been a pillar of strength to Jenny and I (and my girls on the day I brought them to see Dad): I cant really describe the comfort we had from feeling so cared for and you sharing our grief at losing Dad. It was so reassuring to know that you looked after him safely when we couldn't and that you looked after him like one of your own. Thank you
Jane and the driver team were awesome last Wednesday: Jane has a way of being human and professional at the same time and was a very warm, reassuring presence for us. Please thank them all.
Thank you again, take care
Sue
September 2024
Claire,
Just wanted to say a massive “thank you” for yesterday.
You were absolutely amazing!! Such a wonderful team.
Kindest regards
Jayne
Claire,
Just wanted to say a massive “thank you” for yesterday.
You were absolutely amazing!! Such a wonderful team.
Kindest regards
Jayne
August 2024
Claire
With such grateful thanks for you care and concern for Mum and our family. Your thoughtfulness has made a difficult time easier for all of us!
Thank you!
with love from
Louise, Hannah and family xx
Claire
With such grateful thanks for you care and concern for Mum and our family. Your thoughtfulness has made a difficult time easier for all of us!
Thank you!
with love from
Louise, Hannah and family xx
August 2024
Jane,
Very many thanks for all the work you have done to ensure that Peter Davies' funeral was conducted in such an appropriately dignified way and yet was filled with warmth. Please convey my thanks to David Bastock.
I have emailed Angie to congratulate her on the wonderful way in which she led the proceedings and made Peter meaningful for us.
All thanks from the family and friends.
Best wishes
Marilyn
Jane,
Very many thanks for all the work you have done to ensure that Peter Davies' funeral was conducted in such an appropriately dignified way and yet was filled with warmth. Please convey my thanks to David Bastock.
I have emailed Angie to congratulate her on the wonderful way in which she led the proceedings and made Peter meaningful for us.
All thanks from the family and friends.
Best wishes
Marilyn
August 2024
We had C. Bastock in March 2024 for my Dad's funeral. They are amazing and the ladies at Shirley are extra special!
Keith
We had C. Bastock in March 2024 for my Dad's funeral. They are amazing and the ladies at Shirley are extra special!
Keith
August 2024
Jane,
Death is always a sad time but meeting Jane and all the other lovely staff at Bastock's was a great comfort to me.
My husband died last year and he had a perfect celebration for a lovely man. I knew that everything would be as I wanted and it was and more.
Last month my Mother died and as my Father had died at the beginning of Covid, we could not attend.
They had been happily married for 75 years so it was with their help and wonderful words from Suzi the celebrant that they were reunited in the service. A big thank you to an amazing team. You have given me the peace I needed.
Thank You Bastocks
Dee Freeman.
Jane,
Death is always a sad time but meeting Jane and all the other lovely staff at Bastock's was a great comfort to me.
My husband died last year and he had a perfect celebration for a lovely man. I knew that everything would be as I wanted and it was and more.
Last month my Mother died and as my Father had died at the beginning of Covid, we could not attend.
They had been happily married for 75 years so it was with their help and wonderful words from Suzi the celebrant that they were reunited in the service. A big thank you to an amazing team. You have given me the peace I needed.
Thank You Bastocks
Dee Freeman.
August 2024
Jane,
Thank you once again for the wonderful support and service you gave us, we were all very thankful of how smoothly it all went.
Best wishes
Simone
Jane,
Thank you once again for the wonderful support and service you gave us, we were all very thankful of how smoothly it all went.
Best wishes
Simone
August 2024
Julia,
I just wanted to thank you for looking after Mum so we'll. Every part of the process was handled beautifully.
I especially appreciated you standing outside as we passed by on the way to Robin Hood.
Once again many thanks.
Kind regards
Julia
Julia,
I just wanted to thank you for looking after Mum so we'll. Every part of the process was handled beautifully.
I especially appreciated you standing outside as we passed by on the way to Robin Hood.
Once again many thanks.
Kind regards
Julia
July 2024
Hi Sally,
Just wanted to say again thank you so much to you and the team for your help in giving Steve a good send off. From the moment I walked in that day, I felt so supported and really appreciated your advice and guidance. If I'm ever in a similar situation (let's hope not too soon) I would definitely be using Bastocks again.
Take care and best wishes
Andy
Hi Sally,
Just wanted to say again thank you so much to you and the team for your help in giving Steve a good send off. From the moment I walked in that day, I felt so supported and really appreciated your advice and guidance. If I'm ever in a similar situation (let's hope not too soon) I would definitely be using Bastocks again.
Take care and best wishes
Andy
July 2024
Julia and colleagues,
Just wanted to thanks you all for your care and support at this difficult time. You have all been so professional and caring, offering an amazing service for our Moms funeral.
We are so grateful,
Many thanks,
Joy, Jackie & Alison
Julia and colleagues,
Just wanted to thanks you all for your care and support at this difficult time. You have all been so professional and caring, offering an amazing service for our Moms funeral.
We are so grateful,
Many thanks,
Joy, Jackie & Alison
Sally,
Thank you for your kindness and compassion at such a difficult time. You have made dealing with arrangements for Dad so much easier. It gave me comfort this morning to know he was being well cared for.
Love Michaela
Thank you for your kindness and compassion at such a difficult time. You have made dealing with arrangements for Dad so much easier. It gave me comfort this morning to know he was being well cared for.
Love Michaela
July 2024
Sally
Sending my thanks and appreciation to Sally for her kindness, professionalism and sensitivity in the planning of Mum's funeral. Nothing was too much trouble and you made a very difficult time so much easier. She is an asset to the business.
Kind Regards
Lisa.
Sally
Sending my thanks and appreciation to Sally for her kindness, professionalism and sensitivity in the planning of Mum's funeral. Nothing was too much trouble and you made a very difficult time so much easier. She is an asset to the business.
Kind Regards
Lisa.
July 2024
Hello Julia
We just wanted to say how very much we appreciated the professionalism given today at Carolyns funeral. It made a very difficult day more bearable.
Angie was the perfect person to conduct the service and give Carolyn her personal touch.
Best wishes
Kathy, Lisa, Paul, Sarah x
Hello Julia
We just wanted to say how very much we appreciated the professionalism given today at Carolyns funeral. It made a very difficult day more bearable.
Angie was the perfect person to conduct the service and give Carolyn her personal touch.
Best wishes
Kathy, Lisa, Paul, Sarah x
July 2024
Dear Julia
On behalf of myself, mum and brothers, I just wanted to get in touch to thank you and all of the team at Bastocks for the care and kindness you showed to us whilst planning my dad’s funeral.
From start to finish, your professionalism and attention to detail was second to none, and nothing was ever too much bother for anyone. Your team handled the whole process with such sensitivity and made what was a difficult time for us, much easier to manage.
Our heartfelt thanks and very best wishes to you all.
Kind regards,
Zoë
Dear Julia
On behalf of myself, mum and brothers, I just wanted to get in touch to thank you and all of the team at Bastocks for the care and kindness you showed to us whilst planning my dad’s funeral.
From start to finish, your professionalism and attention to detail was second to none, and nothing was ever too much bother for anyone. Your team handled the whole process with such sensitivity and made what was a difficult time for us, much easier to manage.
Our heartfelt thanks and very best wishes to you all.
Kind regards,
Zoë
June 2024
Sally
I just want to say a huge thank you to you for being so helpful with my Dad's final journey.
Also, I want to thank all the team that were there on the day driving us to the Crematorium and how courteous and kind they were too.
It made the service more special for me, my Mum and my brother.
Warmest Regards
Julia
Sally
I just want to say a huge thank you to you for being so helpful with my Dad's final journey.
Also, I want to thank all the team that were there on the day driving us to the Crematorium and how courteous and kind they were too.
It made the service more special for me, my Mum and my brother.
Warmest Regards
Julia
June 2024
Julia
I wanted to thank you and your staff for the professional and caring way you dealt with my mother and my family. Can you pass my thanks on.
Regards
Karen
Julia
I wanted to thank you and your staff for the professional and caring way you dealt with my mother and my family. Can you pass my thanks on.
Regards
Karen
June 2024
Sally
I just wanted to thank you and your team so much for your help with the all the arrangements for my Mom’s funeral, you were so kind and nothing was too much trouble for you. The team on the day of the funeral were very professional and so respectful, you all made a very difficult day so special for my Mom.
Thank you again
Kind Regards
Jayne & the girls
Sally
I just wanted to thank you and your team so much for your help with the all the arrangements for my Mom’s funeral, you were so kind and nothing was too much trouble for you. The team on the day of the funeral were very professional and so respectful, you all made a very difficult day so special for my Mom.
Thank you again
Kind Regards
Jayne & the girls
June 2024
Claire and the team at C. Bastock
Thank you for dealing with Ron's funeral in such a sensitive and professional manner. You made a very difficult day much easier.
Sue, Don and Helen
Claire and the team at C. Bastock
Thank you for dealing with Ron's funeral in such a sensitive and professional manner. You made a very difficult day much easier.
Sue, Don and Helen
June 2024
Claire,
Thank you so very much for helping me to navigate a difficult period.
My sincere best wishes,
Catherine
Claire,
Thank you so very much for helping me to navigate a difficult period.
My sincere best wishes,
Catherine
May 2024
Dear Julia,
Just a quick message to say that everything went really well and the team were amazing on the day.
Thank you for all your help.
Kindest regards Juliet x
Dear Julia,
Just a quick message to say that everything went really well and the team were amazing on the day.
Thank you for all your help.
Kindest regards Juliet x
May 2024
Hi Julia
Thank you to yourself and C.Bastocks for arranging the service yesterday, it was very nice and all went smoothly.
Thanks
John
Hi Julia
Thank you to yourself and C.Bastocks for arranging the service yesterday, it was very nice and all went smoothly.
Thanks
John
May 2024
Pam,
I just wanted to say a big thank you to you for the service provided with Mom's send off. The whole day went as well as we could have hoped for so thanks again.
Have a good day,
Leigh
Pam,
I just wanted to say a big thank you to you for the service provided with Mom's send off. The whole day went as well as we could have hoped for so thanks again.
Have a good day,
Leigh
May 2024
Sally
Thank you - it was a wonderful day in the circumstances. Thank you so much for all of your help - it really meant we could have the day the way we wanted.
Best wishes
Ian
Sally
Thank you - it was a wonderful day in the circumstances. Thank you so much for all of your help - it really meant we could have the day the way we wanted.
Best wishes
Ian
May 2024
Sally,
Thank you for all you have done.
Sarah x
Sally,
Thank you for all you have done.
Sarah x
May 2024
Sally
Thank you so much for all your help and kindness organising Kim's funeral for us all.
You made such an upsetting process so much easier for us to deal with.
All our kind thoughts,
Carl, Vanessa, June & Stan x
Sally
Thank you so much for all your help and kindness organising Kim's funeral for us all.
You made such an upsetting process so much easier for us to deal with.
All our kind thoughts,
Carl, Vanessa, June & Stan x
May 2024
Sally
In behalf of myself and the family we would like to thank you and the team at Bastock funeral home.
You gave us comfort and support at such a sad time.
Kind Regards
Carole & family x
Sally
In behalf of myself and the family we would like to thank you and the team at Bastock funeral home.
You gave us comfort and support at such a sad time.
Kind Regards
Carole & family x
Hi Julia,
I wanted to extend all of our thanks for yours and the Bastock teams help and service throughout a difficult process.
Mom had a lovely send off, standing room only!
Thanks again,
Michael
I wanted to extend all of our thanks for yours and the Bastock teams help and service throughout a difficult process.
Mom had a lovely send off, standing room only!
Thanks again,
Michael
April 2024
Morning Claire,
I just wanted to express our heartfelt appreciation of your services and how you looked after Mum and us. You made a very difficult and sad time easier with your kindness and professionalism. Please say thank you to your team and everyone at Bastock's.
Best wishes
Emma xxx
Morning Claire,
I just wanted to express our heartfelt appreciation of your services and how you looked after Mum and us. You made a very difficult and sad time easier with your kindness and professionalism. Please say thank you to your team and everyone at Bastock's.
Best wishes
Emma xxx
April 2024
Hi Julia,
Just wanted to thank yourself and all at C Bastock for your help and guidance in arranging our dad’s funeral and the support and care on the day by Jane and the team in allowing us the time and space during a very difficult day.
Many thanks to all
Kindest regards
Jonathan, Richard and Jean
Hi Julia,
Just wanted to thank yourself and all at C Bastock for your help and guidance in arranging our dad’s funeral and the support and care on the day by Jane and the team in allowing us the time and space during a very difficult day.
Many thanks to all
Kindest regards
Jonathan, Richard and Jean
April 2024
Hi Sally
I just wanted to day thanks to you & your team for looking after us so well last week. Everything in the run up was very straightforward & on the day it was just what it needed to be. It was a sad day but also a good send off.
Thanks again, Kath
Hi Sally
I just wanted to day thanks to you & your team for looking after us so well last week. Everything in the run up was very straightforward & on the day it was just what it needed to be. It was a sad day but also a good send off.
Thanks again, Kath
April 2024
Dear Julia
Thank you so much for your kindness and professionalism in supporting us with the planning of Dad's funeral.
Just to say how much we all appreciated yesterday. Everything was so well-organised and your staff were tremendous, especially Claire. The ceremonies both in church and at the crematorium were lovely and struck just the right tone and mood. We liked the silver limousine so much too!
With many thanks and best wishes on behalf of the whole family.
Simon
Dear Julia
Thank you so much for your kindness and professionalism in supporting us with the planning of Dad's funeral.
Just to say how much we all appreciated yesterday. Everything was so well-organised and your staff were tremendous, especially Claire. The ceremonies both in church and at the crematorium were lovely and struck just the right tone and mood. We liked the silver limousine so much too!
With many thanks and best wishes on behalf of the whole family.
Simon
April 2024
Sally
I just wanted to say a huge thankyou for being the kindest, caring, compassionate person during the worst time of my life. Also for all your hard work in the care and burial of my father.
What you did, I will never forget.
All my love and appreciation
Nicola.
Sally
I just wanted to say a huge thankyou for being the kindest, caring, compassionate person during the worst time of my life. Also for all your hard work in the care and burial of my father.
What you did, I will never forget.
All my love and appreciation
Nicola.
April 2024
Dear Julia
The family wished to say a big thank you for all the help you and the rest of the team gave in organising our brother Adrian’s funeral. The service was so efficient, professional but relaxed and friendly too. Every detail was double checked to ensure it was what the family wanted. A difficult day went so smoothly. It definitely made a difference using an independent, family firm.
Kindest regards
The Flynn Family
Dear Julia
The family wished to say a big thank you for all the help you and the rest of the team gave in organising our brother Adrian’s funeral. The service was so efficient, professional but relaxed and friendly too. Every detail was double checked to ensure it was what the family wanted. A difficult day went so smoothly. It definitely made a difference using an independent, family firm.
Kindest regards
The Flynn Family
April 2024
Pam
Please pass on our sincere thanks to all of the staff at Bastock's, for their huge support yesterday.
Their sympathetic and professional support on such a difficult day was outstanding.
Thank you so much
Lisa
Pam
Please pass on our sincere thanks to all of the staff at Bastock's, for their huge support yesterday.
Their sympathetic and professional support on such a difficult day was outstanding.
Thank you so much
Lisa
March 2024
Dear Pam, Sam and all your team,
We would like to express our thanks to you and your team at Bastock Funeral Directors for making a difficult time bearable.
A special thanks to Pam who's professionalism was second to non. Being sympathetic co-ordinated moms' day from coffin selection, flowers, cars, service sheets through to the choice of celebrant Nigel Pietroni who delivered moms' service spot on. Highly recommended. The special touch of seeing Pam and Sam outside their Yardley Branch as we passed in the cortège was impressive. We are also very impressed with your service after the cremation day. A big thank you to you and your dedicated team.
A special thank you to Jane who was our director on the day. She was so professional and sincere making our journey run so smoothly from arrival at our house through to the wake. I felt comfortable knowing she made things happen to my exact requirements, nothing was too much and was always their making sure I didn't have to worry about all the little things. A big thank you and well done.
We wanted a special start to moms day (a 6 Dove release) which Pam co-ordinated and which took place on our driveway before we made our way to the crematorium. This was delivered by Julie and Amy from Victorian Carriages, allowing 6 people to personally release the doves after a very well delivered poem. Everyone was amazed how the doves circled above several times before they went on their way home. Can we ask if you will please pass on our thanks, this was over and above what we anticipated.
We wanted a non religious service and then decided it was more appropriate to include the Lords Prayer and some final words at the committal. Nigel Pietroni was your recommendation and was spot on and we will send our thanks directly to him. Please continue to recommend Nigel as we were so pleased and know that others will also be very happy.
Our kindest regards
Dave and Denice
Dear Pam, Sam and all your team,
We would like to express our thanks to you and your team at Bastock Funeral Directors for making a difficult time bearable.
A special thanks to Pam who's professionalism was second to non. Being sympathetic co-ordinated moms' day from coffin selection, flowers, cars, service sheets through to the choice of celebrant Nigel Pietroni who delivered moms' service spot on. Highly recommended. The special touch of seeing Pam and Sam outside their Yardley Branch as we passed in the cortège was impressive. We are also very impressed with your service after the cremation day. A big thank you to you and your dedicated team.
A special thank you to Jane who was our director on the day. She was so professional and sincere making our journey run so smoothly from arrival at our house through to the wake. I felt comfortable knowing she made things happen to my exact requirements, nothing was too much and was always their making sure I didn't have to worry about all the little things. A big thank you and well done.
We wanted a special start to moms day (a 6 Dove release) which Pam co-ordinated and which took place on our driveway before we made our way to the crematorium. This was delivered by Julie and Amy from Victorian Carriages, allowing 6 people to personally release the doves after a very well delivered poem. Everyone was amazed how the doves circled above several times before they went on their way home. Can we ask if you will please pass on our thanks, this was over and above what we anticipated.
We wanted a non religious service and then decided it was more appropriate to include the Lords Prayer and some final words at the committal. Nigel Pietroni was your recommendation and was spot on and we will send our thanks directly to him. Please continue to recommend Nigel as we were so pleased and know that others will also be very happy.
Our kindest regards
Dave and Denice
March 2024
To Pam, Jane & Team
I wanted to thank you all for the kindness and compassion you have shown. It was a lovely service for Mom and Pam’s attention to detail shone through. The flowers were beautiful.
Best wishes
Graham family x
To Pam, Jane & Team
I wanted to thank you all for the kindness and compassion you have shown. It was a lovely service for Mom and Pam’s attention to detail shone through. The flowers were beautiful.
Best wishes
Graham family x
March 2024
Hi Sally
Just a note to thank you for all your help in making Mums funeral such a wonderful celebration of her life. Everything ran like clockwork. Please thank all your team.
Thank you again
Lisa and Alyson
Hi Sally
Just a note to thank you for all your help in making Mums funeral such a wonderful celebration of her life. Everything ran like clockwork. Please thank all your team.
Thank you again
Lisa and Alyson
March 2024
Hi Pam.
Thank you all who helped me at the worst time of my life thanx to everyone who looked after B.
You guys are amazing.
Thanx again
L xx
Hi Pam.
Thank you all who helped me at the worst time of my life thanx to everyone who looked after B.
You guys are amazing.
Thanx again
L xx
February 2024
Julia,
I was just reflecting on the last few weeks.
Losing our father and struggling with grief was a difficult time for our family. The service we had from Julia Walton and the team were second to none. From our first visit to Bastock's, to the dropping off at the hotel after the burial we received a professional, caring service. Our family would highly recommend Bastock's.
Sharon
Julia,
I was just reflecting on the last few weeks.
Losing our father and struggling with grief was a difficult time for our family. The service we had from Julia Walton and the team were second to none. From our first visit to Bastock's, to the dropping off at the hotel after the burial we received a professional, caring service. Our family would highly recommend Bastock's.
Sharon
February 2024
Julia, David & The Team,
Many thanks
Jayne, Sharon and families
Julia, David & The Team,
Many thanks
Jayne, Sharon and families
February 2024
Hi Yvonne
I just wanted to thank you and all the staff at C Bastock for the wonderful service you provided.
The day went perfectly and was exactly what we asked for.
Thank you so much for your help and patience.
Kind regards
David
Hi Yvonne
I just wanted to thank you and all the staff at C Bastock for the wonderful service you provided.
The day went perfectly and was exactly what we asked for.
Thank you so much for your help and patience.
Kind regards
David
February 2024
Julia
Just wanted to say a big Thank You to you and your team for the smooth running of dads funeral yesterday. We very much appreciate your help in pulling everything together in such a short time. Dad would have been very proud.
We as a family will definitely be recommending Bastock's to friends and family.
With best regards
Cathie & Sharon.
Julia
Just wanted to say a big Thank You to you and your team for the smooth running of dads funeral yesterday. We very much appreciate your help in pulling everything together in such a short time. Dad would have been very proud.
We as a family will definitely be recommending Bastock's to friends and family.
With best regards
Cathie & Sharon.
February 2024
To all at Bastock's
Thank you for making a very sad day bearable. Our particular gratitude goes to Angie & Claire.
Angie for your compassion and listening, you gave a real (with humour) account of Mum.
Claire for your exemplary professionalism and attention to detail with some lovely personal touches.
Heartfelt appreciation from all of Alison's family
To all at Bastock's
Thank you for making a very sad day bearable. Our particular gratitude goes to Angie & Claire.
Angie for your compassion and listening, you gave a real (with humour) account of Mum.
Claire for your exemplary professionalism and attention to detail with some lovely personal touches.
Heartfelt appreciation from all of Alison's family
February 2024
Dear Pam, Sam, Jayne and all the team at Bastocks
On behalf of the Fleming family, I would like to say a heartfelt thank you for your kindness and professionalism in looking after my late Dad, William Patrick Fleming. His funeral was obviously very difficult for the family, but you made the process very easy and the day a special one.
Thank you again.
With very kind regards,
Dawn
Dear Pam, Sam, Jayne and all the team at Bastocks
On behalf of the Fleming family, I would like to say a heartfelt thank you for your kindness and professionalism in looking after my late Dad, William Patrick Fleming. His funeral was obviously very difficult for the family, but you made the process very easy and the day a special one.
Thank you again.
With very kind regards,
Dawn
February 2024
Hi Sally
I wanted to thank you for your friendly approach at such a difficult time, I know we didn’t make it easy for you, but you rose to every challenge admirably, with a smile and sense of humour.
Kind regards
Helen
Hi Sally
I wanted to thank you for your friendly approach at such a difficult time, I know we didn’t make it easy for you, but you rose to every challenge admirably, with a smile and sense of humour.
Kind regards
Helen
February 2024
Dear Sally,
I just wanted to say thank you, everything was just as it should be and all went to plan.
Best wishes Catherine
Dear Sally,
I just wanted to say thank you, everything was just as it should be and all went to plan.
Best wishes Catherine
January 2024
All at Bastock's
Thank you for taking care of my brother Michael, for his last journey. I am comforted by the fact he was well looked after.
From Linda
All at Bastock's
Thank you for taking care of my brother Michael, for his last journey. I am comforted by the fact he was well looked after.
From Linda
January 2024
Hi Julia
Just a quick message to let you know everything went really well yesterday and also to say 'thank you' to you for sorting out the order of service and actually for sorting everything. The kindness and professionalism of everyone at Bastocks from yourself when I first came to see you just after Derek had passed all the way through to being dropped off at the Robin Hood Cavery after the service was second to none. Also Angie, who I have emailed also to say thank you to, was amazing and showed such empathy and kindness throughout the tribute to Derek.
Could you also say a special thank you to Claire from us who looked after us so well and who guided us so kindly and gently from when she arrived at the house through to when we were dropped off at the Robin Hood Carvery.
Warm regards
Carole Taylor
Hi Julia
Just a quick message to let you know everything went really well yesterday and also to say 'thank you' to you for sorting out the order of service and actually for sorting everything. The kindness and professionalism of everyone at Bastocks from yourself when I first came to see you just after Derek had passed all the way through to being dropped off at the Robin Hood Cavery after the service was second to none. Also Angie, who I have emailed also to say thank you to, was amazing and showed such empathy and kindness throughout the tribute to Derek.
Could you also say a special thank you to Claire from us who looked after us so well and who guided us so kindly and gently from when she arrived at the house through to when we were dropped off at the Robin Hood Carvery.
Warm regards
Carole Taylor
January 2024
Hi Julia,
Just wanted to say a big thank you to you all at C Bastock for a lovely service in memory of Richard. We watched on-line up here in Inverness.
Once again thank you for your services' which ensured a wonderful and respectful "send off" for Richard.
Kind regards,
Pat Coleman.
Hi Julia,
Just wanted to say a big thank you to you all at C Bastock for a lovely service in memory of Richard. We watched on-line up here in Inverness.
Once again thank you for your services' which ensured a wonderful and respectful "send off" for Richard.
Kind regards,
Pat Coleman.
January 2024
Good Morning Julia
Myself, Jeanette, Andy, Tony, Mark, Pat and the family thank you and the rest of your team at Bastock's for everything! You have given a professional service with excellent organisation throughout the handling of Dads funeral.
Your friendly approach in particular Julia and the compassion and kindness you have shown, has made such a difficult time much easier to bear
Dads funeral went smoothly on Friday, it was in fact the perfect send off for him. The sun was shining and Dads coffin, flag and hat lay proud within the hearse with his beautiful flowers. Debi’s fabulous service truly reflected Dads wonderful life and the bugler’s last post was a very heartfelt emotional moment. Everyone commented on how beautiful everything was. We know Dad would have been very proud indeed!
A very big thank you from us all to everyone at Bastock's, Debi Robinson the celebrant and the Royal Marines Buglers for making the family’s last goodbye to Dad a special and memorable one.
Kind Regards
Suzanne Moreton & family
Good Morning Julia
Myself, Jeanette, Andy, Tony, Mark, Pat and the family thank you and the rest of your team at Bastock's for everything! You have given a professional service with excellent organisation throughout the handling of Dads funeral.
Your friendly approach in particular Julia and the compassion and kindness you have shown, has made such a difficult time much easier to bear
Dads funeral went smoothly on Friday, it was in fact the perfect send off for him. The sun was shining and Dads coffin, flag and hat lay proud within the hearse with his beautiful flowers. Debi’s fabulous service truly reflected Dads wonderful life and the bugler’s last post was a very heartfelt emotional moment. Everyone commented on how beautiful everything was. We know Dad would have been very proud indeed!
A very big thank you from us all to everyone at Bastock's, Debi Robinson the celebrant and the Royal Marines Buglers for making the family’s last goodbye to Dad a special and memorable one.
Kind Regards
Suzanne Moreton & family
January 2024
Sally
Thank you for all your help. You were always kind during our tough time and it didn't go unnoticed.
With love
Tammy & Keane
Sally
Thank you for all your help. You were always kind during our tough time and it didn't go unnoticed.
With love
Tammy & Keane
January 2024
Hi Julia
I just want to say a BIG THANK YOU to you & the team for making dad’s funeral such a pleasant day. In the run up to the event you kept us fully informed & updated with all the arrangements & the staff on the day were superb.
Once again, many thanks to you & the team!!
Kind regards, Stuart.
Hi Julia
I just want to say a BIG THANK YOU to you & the team for making dad’s funeral such a pleasant day. In the run up to the event you kept us fully informed & updated with all the arrangements & the staff on the day were superb.
Once again, many thanks to you & the team!!
Kind regards, Stuart.
January 2024
Hi Sally,
Thank you so much for yesterday, the services you provided were perfect and Nigel’s reading of the script was truly a celebration of mum’s life.
The flowers were beautiful. The order of service was lovely, so glad we went with your recommendation.
Mum would have loved it all, especially the attention to detail!
Thank you again.
Best wishes,
Michelle and Jacky.
Hi Sally,
Thank you so much for yesterday, the services you provided were perfect and Nigel’s reading of the script was truly a celebration of mum’s life.
The flowers were beautiful. The order of service was lovely, so glad we went with your recommendation.
Mum would have loved it all, especially the attention to detail!
Thank you again.
Best wishes,
Michelle and Jacky.
December 2023
Claire and The Bastocks team,
Thank you for all the kindness and patience you've shown during the planning of Allison's funeral.
We ill be forever grateful for your support in our time of greatest need.
Bethany, Amy & Jon, Gill & Richard.
xx
Claire and The Bastocks team,
Thank you for all the kindness and patience you've shown during the planning of Allison's funeral.
We ill be forever grateful for your support in our time of greatest need.
Bethany, Amy & Jon, Gill & Richard.
xx
December 2023
Samantha and the team,
Thank you so much for all your help and been so caring at this sad time.
Thank you Samantha, it was a lovely service for my Undle John.
From Margaret and great nephew Josh.
Samantha and the team,
Thank you so much for all your help and been so caring at this sad time.
Thank you Samantha, it was a lovely service for my Undle John.
From Margaret and great nephew Josh.
December 2023
Dear David, Julia and Sally,
I just wanted to thank you all so much for the service of remembrance last Sunday. It was a beautiful service and very moving indeed. We're 3 months in to our loss, and it doesn't get any easier, but it was lovely that you organised such a service to remember the lives and recognise the loss that so many families will all be feeling still. The words spoken gave me comfort and were very timely with the difficult Christmas season upon us, which to be honest, I've been dreading. My dad was very much affected by seeing what must have been over a thousand people all in the same boat as us, all brought together in such a moving way, and he said it helps put things into perspective that so many others are also experiencing the same thing.
Thank you also for the candle, which I have brought back, placed in front of mom's photo and which I will light for mom on Christmas day.
Thank you once again for your care and thoughtfulness for our loved ones and in continuing to support us as we try to navigate our way through our loss.
Wishing you a happy and peaceful Christmas.
Kind Regards,
Joanne
Dear David, Julia and Sally,
I just wanted to thank you all so much for the service of remembrance last Sunday. It was a beautiful service and very moving indeed. We're 3 months in to our loss, and it doesn't get any easier, but it was lovely that you organised such a service to remember the lives and recognise the loss that so many families will all be feeling still. The words spoken gave me comfort and were very timely with the difficult Christmas season upon us, which to be honest, I've been dreading. My dad was very much affected by seeing what must have been over a thousand people all in the same boat as us, all brought together in such a moving way, and he said it helps put things into perspective that so many others are also experiencing the same thing.
Thank you also for the candle, which I have brought back, placed in front of mom's photo and which I will light for mom on Christmas day.
Thank you once again for your care and thoughtfulness for our loved ones and in continuing to support us as we try to navigate our way through our loss.
Wishing you a happy and peaceful Christmas.
Kind Regards,
Joanne
December 2023
To all at C. Bastock,
On behalf of the Lynch family we would personally like to thank the staff for their professionalism when arranging our father Edwards funeral.
We would especially like to thank Samantha who we feel went 'Above and Beyond' in her care & support - thank you so much.
sincerely,
David and Anne Marie
To all at C. Bastock,
On behalf of the Lynch family we would personally like to thank the staff for their professionalism when arranging our father Edwards funeral.
We would especially like to thank Samantha who we feel went 'Above and Beyond' in her care & support - thank you so much.
sincerely,
David and Anne Marie
December 2023
Dear Claire,
Just to say a big thank you to you and all the staff at Bastocks for helping me and organising my dear John's funeral.
It has been a difficult time for me but you helped me no end. Claire, you are perfect in that job and have a great sense of humour. I am sure it must be very difficult for you to keep smiling, but you do so. So thank you!
Best wishes
Pam
Dear Claire,
Just to say a big thank you to you and all the staff at Bastocks for helping me and organising my dear John's funeral.
It has been a difficult time for me but you helped me no end. Claire, you are perfect in that job and have a great sense of humour. I am sure it must be very difficult for you to keep smiling, but you do so. So thank you!
Best wishes
Pam
November 2023
Yvonne,
Thank you for all your help with arranging Mom's funeral. It was everything we wanted it to be and more.
Please pass on our thanks to the staff that helped on the day.
Kindest regards,
Claire, Dave, Laura and John
Yvonne,
Thank you for all your help with arranging Mom's funeral. It was everything we wanted it to be and more.
Please pass on our thanks to the staff that helped on the day.
Kindest regards,
Claire, Dave, Laura and John
November 2023
Julia,
On behalf of all my family we would like to thank you for everything you did for us and our precious brother Terence. Everything was organised we didn’t need to do anything. As you know it was such a difficult time and you helped immensely taking the pressure off. Tez got the send off he so well deserved thanks to you and Jane, extremely professional and friendly. Hopefully helping us to make him proud xx
Kind regards
Lisa Cartlidge
Julia,
On behalf of all my family we would like to thank you for everything you did for us and our precious brother Terence. Everything was organised we didn’t need to do anything. As you know it was such a difficult time and you helped immensely taking the pressure off. Tez got the send off he so well deserved thanks to you and Jane, extremely professional and friendly. Hopefully helping us to make him proud xx
Kind regards
Lisa Cartlidge
November 2023
Hi Yvonne,
We just wanted to say that a big thank you for everything you arranged for Georgina's funeral. It was perfect.
Nigel made the service, he added a little humour and he brought into the service the people watching on the live stream, which they really appreciated.
Thanks again & Take Care
Racheal & Steve
Hi Yvonne,
We just wanted to say that a big thank you for everything you arranged for Georgina's funeral. It was perfect.
Nigel made the service, he added a little humour and he brought into the service the people watching on the live stream, which they really appreciated.
Thanks again & Take Care
Racheal & Steve
October 2023
Firstly, I wanted to thank you for the wonderful service you gave today for Michael; we were able to view it from three different countries around the world by webcast, and couldn't have asked for a nicer service. I have emailed Reverend Jayne Adams to thank her personally.
Kind regards,
Georgina.
Firstly, I wanted to thank you for the wonderful service you gave today for Michael; we were able to view it from three different countries around the world by webcast, and couldn't have asked for a nicer service. I have emailed Reverend Jayne Adams to thank her personally.
Kind regards,
Georgina.
October 2023
I would just like to thank you and everyone at Bastocks your help and support at this difficult time.
Everything went smoothly and even the sun shone for us.
My sincere thanks to you all.
Beryl Fell
I would just like to thank you and everyone at Bastocks your help and support at this difficult time.
Everything went smoothly and even the sun shone for us.
My sincere thanks to you all.
Beryl Fell
October 2023
Claire,
Thank you for all your support and guidance you gave for mom's funeral. Also, thank you for the kindness looking after Dad on the day, it meant so much to us. It made an extremely hard day a little bit easier.
From the Langley family
Claire,
Thank you for all your support and guidance you gave for mom's funeral. Also, thank you for the kindness looking after Dad on the day, it meant so much to us. It made an extremely hard day a little bit easier.
From the Langley family
October 2023
Sally,
I would like to thank you for the way you dealt with my brother Williams funeral. You were a pleasure to work with and you went out of your way to make sure everything was perfect.
Once again, thank you very much,
Martina x
Sally,
I would like to thank you for the way you dealt with my brother Williams funeral. You were a pleasure to work with and you went out of your way to make sure everything was perfect.
Once again, thank you very much,
Martina x
October 2023
Hi Claire
On behalf of all the family, thank you so much for looking after us and helping to organise Dad’s service yesterday. Although obviously a difficult time for us, you helped make it as easy as possible from start to finish, and I’m sure we did Dad proud.
With very best wishes.
Tracy and family
Hi Claire
On behalf of all the family, thank you so much for looking after us and helping to organise Dad’s service yesterday. Although obviously a difficult time for us, you helped make it as easy as possible from start to finish, and I’m sure we did Dad proud.
With very best wishes.
Tracy and family
September 2023
Julia and the team at Bastocks' Shirley,
Thank you for making the arrangements for our Mum's funeral so straight forward and uncomplicated.
We appreciated your friendliness, kindness and professionalism.
Regards Carol & Des
Julia and the team at Bastocks' Shirley,
Thank you for making the arrangements for our Mum's funeral so straight forward and uncomplicated.
We appreciated your friendliness, kindness and professionalism.
Regards Carol & Des
September 2023
Dear Claire and the team,
Just wanted to say 'Thank You' to you and the team, for the amazing send off you gave Mum. She would have been so proud and pleased.
Louise, Angie & Nessa x
Dear Claire and the team,
Just wanted to say 'Thank You' to you and the team, for the amazing send off you gave Mum. She would have been so proud and pleased.
Louise, Angie & Nessa x
August 2023
Claire,
Just to say 'Thank You' for all of your work in preparing and on the day of mom's funeral. Its was perfect Claire and you made it so easy for us, no matter what we requested.
Much appreciated
Sharon and family xx
Claire,
Just to say 'Thank You' for all of your work in preparing and on the day of mom's funeral. Its was perfect Claire and you made it so easy for us, no matter what we requested.
Much appreciated
Sharon and family xx
August 2023
Hello Jane
I just wanted to let you know the funeral was perfect in every way and that Paul truly was given the farewell he deserved. I was pleased to see there were a few more people than I expected too. The sound was excellent and I watched it with my granddaughter who had never met Paul so she too learnt more about his life. Thanks again go to you and Bastocks for everything you have done especially having to deal with issues that were difficult and a person twelve thousand miles plus putting on added pressure. You have the patience and empathy Jane of a saint! That I guess is a requirement in your profession but doesn’t mean everyone has it. A review will be forthcoming! I am writing to David Barber on my soon to be extinct email address which he has used and will copy you in Jane.
With much appreciation.
Di
Hello Jane
I just wanted to let you know the funeral was perfect in every way and that Paul truly was given the farewell he deserved. I was pleased to see there were a few more people than I expected too. The sound was excellent and I watched it with my granddaughter who had never met Paul so she too learnt more about his life. Thanks again go to you and Bastocks for everything you have done especially having to deal with issues that were difficult and a person twelve thousand miles plus putting on added pressure. You have the patience and empathy Jane of a saint! That I guess is a requirement in your profession but doesn’t mean everyone has it. A review will be forthcoming! I am writing to David Barber on my soon to be extinct email address which he has used and will copy you in Jane.
With much appreciation.
Di
August 2023
Hi Yvonne
Thank you so much for all your help and guidance for the funeral of my Mom. You really did make it seamless and stress free Would recommend you and Bastocks to everyone.
Thanks Yvonne
Lisa
Hi Yvonne
Thank you so much for all your help and guidance for the funeral of my Mom. You really did make it seamless and stress free Would recommend you and Bastocks to everyone.
Thanks Yvonne
Lisa
August 2023
Hi Yvonne
A quick note to say thank you for everything regarding moms funeral on Friday.
Everything was perfect, John and the team were wonderful and Justine was fantastic.
My dad was over the moon and the service was lovely and I think we gave her a lovely send off.
Finally a big thank you to yourself for you wonderful organisation and support.
Kind regards
Mark
Hi Yvonne
A quick note to say thank you for everything regarding moms funeral on Friday.
Everything was perfect, John and the team were wonderful and Justine was fantastic.
My dad was over the moon and the service was lovely and I think we gave her a lovely send off.
Finally a big thank you to yourself for you wonderful organisation and support.
Kind regards
Mark
August 2023
Hi Yvonne,
Again, thank you for all your support, patience, professionalism and humour with arranging and carrying out Dad's funeral. You have all been fabulous with helping the family through such a difficult time, we could not have had better funeral directors.
Best wishes
Ian
Hi Yvonne,
Again, thank you for all your support, patience, professionalism and humour with arranging and carrying out Dad's funeral. You have all been fabulous with helping the family through such a difficult time, we could not have had better funeral directors.
Best wishes
Ian
August 2023
Julia & all at C. Bastock
We would like to say 'Thank you' for everything you done for us regarding all the arrangements for John's funeral.
Your help and kindness meant so much to us & took away a lot of the stress at this difficult time.
The cars were lovely and all the men involved were very kind.
Sylvia, Ann and Mark.
Julia & all at C. Bastock
We would like to say 'Thank you' for everything you done for us regarding all the arrangements for John's funeral.
Your help and kindness meant so much to us & took away a lot of the stress at this difficult time.
The cars were lovely and all the men involved were very kind.
Sylvia, Ann and Mark.
August 2023
Hi Julia
I thought I would write to you to thankyou for everything you did for us.
From Dave Fisher to yourself we thought every member of your staff were fantastic, we cannot find anything to complain about, you were all brilliant, were so glad we used your Company.
Thanks once again,
Kind Regards
Martyn Goldsmith
Hi Julia
I thought I would write to you to thankyou for everything you did for us.
From Dave Fisher to yourself we thought every member of your staff were fantastic, we cannot find anything to complain about, you were all brilliant, were so glad we used your Company.
Thanks once again,
Kind Regards
Martyn Goldsmith
August 2023
Julia,
Thank you so much for everything. You made Thursday beautiful for my Mom and I must say Claire was such a lovely lady.
Claire x
Julia,
Thank you so much for everything. You made Thursday beautiful for my Mom and I must say Claire was such a lovely lady.
Claire x
July 2023
Hi Yvonne
Nan's service was beautiful on Monday. Thank you very much for making the whole process as easy as could be for us and please pass our thanks to the Bastock's team who accompanied Nan on her final journey, they were very respectful and did a great job.
With very best wishes,
Andrea
Hi Yvonne
Nan's service was beautiful on Monday. Thank you very much for making the whole process as easy as could be for us and please pass our thanks to the Bastock's team who accompanied Nan on her final journey, they were very respectful and did a great job.
With very best wishes,
Andrea
July 2023
To Samantha & all staff at C. Bastock,
Thank you for helping me through the funeral process. The attention to detail really helped me, you had answers for all my questions and requests, nothing was too much trouble for you. The compassion and professionalism of you all was outstanding. The day went really well and our Dancing Queen had an amazing send off, just what she would have wanted.
Thank you all for help me achieve that.
Love and best wishes Lynn, Vernon and family xx
To Samantha & all staff at C. Bastock,
Thank you for helping me through the funeral process. The attention to detail really helped me, you had answers for all my questions and requests, nothing was too much trouble for you. The compassion and professionalism of you all was outstanding. The day went really well and our Dancing Queen had an amazing send off, just what she would have wanted.
Thank you all for help me achieve that.
Love and best wishes Lynn, Vernon and family xx
July 2023
To Samantha,
I would like to say thank you so much for all you have done for me and my family. God bless
from Sarah and family
To Samantha,
I would like to say thank you so much for all you have done for me and my family. God bless
from Sarah and family
June 2023
To Pam, Sam and everyone at Bastocks,
Thank you for organising such a lovely funeral for my Nan, Kathleen Gray, and taking care of her after she passed away. The whole family was so happy with the service we received from start to finish. It was lovely to work with such a friendly team at the Yardley branch, we felt so comfortable with you all and were able to ask any questions we had and make our requests for the funeral.
Visiting relatives in the chapel of rest is something my mom always does, but she was not looking forward to this after past experiences. After voicing her concerns you did everything you could to make it an positive experience for us. Thank you so much for this, my Nan looked at peace, the experience was peaceful and relaxed.
The staff on the day of the funeral were absolutely brilliant, ensuring the day ran smoothly and we knew exactly what was going on.
Kind regards,
Lorraine & Frank, Emma & Harry, Laura Chris & Baby Freddie, Mark, Vicki Sophie Mike & George.
To Pam, Sam and everyone at Bastocks,
Thank you for organising such a lovely funeral for my Nan, Kathleen Gray, and taking care of her after she passed away. The whole family was so happy with the service we received from start to finish. It was lovely to work with such a friendly team at the Yardley branch, we felt so comfortable with you all and were able to ask any questions we had and make our requests for the funeral.
Visiting relatives in the chapel of rest is something my mom always does, but she was not looking forward to this after past experiences. After voicing her concerns you did everything you could to make it an positive experience for us. Thank you so much for this, my Nan looked at peace, the experience was peaceful and relaxed.
The staff on the day of the funeral were absolutely brilliant, ensuring the day ran smoothly and we knew exactly what was going on.
Kind regards,
Lorraine & Frank, Emma & Harry, Laura Chris & Baby Freddie, Mark, Vicki Sophie Mike & George.
June 2023
Hi Yvonne,
I wanted to thank you again for everything. You were so accommodating to us Yvonne, and so sensitive. And as for all the work you did on the Order of Service - so patient with me! Julie, Holly and I are very grateful to you.
On the day, the service was beautiful and the Bastocks guys were absolutely fantastic. You and your colleagues do such an amazing job. Please thank them for us. It was a real pleasure to meet you and I wish you all the best.
Regards
Sue Willmott
Hi Yvonne,
I wanted to thank you again for everything. You were so accommodating to us Yvonne, and so sensitive. And as for all the work you did on the Order of Service - so patient with me! Julie, Holly and I are very grateful to you.
On the day, the service was beautiful and the Bastocks guys were absolutely fantastic. You and your colleagues do such an amazing job. Please thank them for us. It was a real pleasure to meet you and I wish you all the best.
Regards
Sue Willmott
June 2023
Dear Yvonne,
We just wanted to say a really special thank you to you and yesterdays team.
On Wednesday I suddenly felt really worried that I had missed sorting something or should be doing something. Of course, you had it all under control. You have such a lovely kind and understanding and accepting way that made me calm.
We have used Bastocks three times now in the last 6 years and you are all brilliant. We have been lucky enough for you to arrange two of those funerals and we will be forever grateful.
Please can you forward my email to whoever is leading the organisation?
Kindest Regards and Grateful thanks
Kirsty
P.S Sue Ashton was the nicest lady. She did a fabulous service. Thank you for arranging it. Kx
Dear Yvonne,
We just wanted to say a really special thank you to you and yesterdays team.
On Wednesday I suddenly felt really worried that I had missed sorting something or should be doing something. Of course, you had it all under control. You have such a lovely kind and understanding and accepting way that made me calm.
We have used Bastocks three times now in the last 6 years and you are all brilliant. We have been lucky enough for you to arrange two of those funerals and we will be forever grateful.
Please can you forward my email to whoever is leading the organisation?
Kindest Regards and Grateful thanks
Kirsty
P.S Sue Ashton was the nicest lady. She did a fabulous service. Thank you for arranging it. Kx
June 2023
Thank you to Sally and the staff at Bastocks Shirley for making our sad time as easy and relaxed as possible.
Your kind help was much appreciated. Thank you so much.
Janet
Thank you to Sally and the staff at Bastocks Shirley for making our sad time as easy and relaxed as possible.
Your kind help was much appreciated. Thank you so much.
Janet
June 2023
Hi Helen,
Sorry so late in the day - I just wanted to say a massive thank you to Jane, Nigel and all the crew for yesterday. So professional, so caring - a credit to you.
To helen - a great big thank you for your patience and guidance through what is a very raw experience.
We are very grateful for your care.
Rita
Hi Helen,
Sorry so late in the day - I just wanted to say a massive thank you to Jane, Nigel and all the crew for yesterday. So professional, so caring - a credit to you.
To helen - a great big thank you for your patience and guidance through what is a very raw experience.
We are very grateful for your care.
Rita
June 2023
Dear Claire & colleagues at Bastock's
You have all been amazing!
From curling Mom's hair, to ensuring her flowers are in place, the numerous coffee's, hugs and for making the hardest and darkest of days seem a little brighter. Thank you
Huge hugs
Karen
Dear Claire & colleagues at Bastock's
You have all been amazing!
From curling Mom's hair, to ensuring her flowers are in place, the numerous coffee's, hugs and for making the hardest and darkest of days seem a little brighter. Thank you
Huge hugs
Karen
June 2023
Claire and the Team,
Thank you so much for everything you did for Aunty Cinty. You all did a fantastic job with her and on the day of the funeral. The horses were lovely.
Thank you once again,
Shirley and Annette xx
Claire and the Team,
Thank you so much for everything you did for Aunty Cinty. You all did a fantastic job with her and on the day of the funeral. The horses were lovely.
Thank you once again,
Shirley and Annette xx
June 2023
Claire,
Thankyou for everything! We appreciate all you have done.
Love Joanne, Gina, Becky, James and family x
Claire,
Thankyou for everything! We appreciate all you have done.
Love Joanne, Gina, Becky, James and family x
June 2023
Dear David and all your staff,
I know Mum passed on her thanks again yesterday but Andrew, Anna, Natasha and I wanted to say how grateful we were to you all for making Dad’s funeral so personal and for guiding us through the day – please pass on our thanks to the rest of the team. It was beautiful and we know that Dad would have been touched at how you looked after him and us. So fitting for you to have laid him to rest.
We wish you all the best for the future.
Kind regards,
Catherine, Andrew, Anna and Natasha Jones
Dear David and all your staff,
I know Mum passed on her thanks again yesterday but Andrew, Anna, Natasha and I wanted to say how grateful we were to you all for making Dad’s funeral so personal and for guiding us through the day – please pass on our thanks to the rest of the team. It was beautiful and we know that Dad would have been touched at how you looked after him and us. So fitting for you to have laid him to rest.
We wish you all the best for the future.
Kind regards,
Catherine, Andrew, Anna and Natasha Jones
May 2023
Dear Jane,
We just wanted to say a huge thank you to you and all the team at Bastocks. Your kindness, support and help at a heartbreaking time for us is very much appreciated. We loved the order of service you put together for us and we have received so many lovely comments - but thats down to you! Thank you again from the bottom of our hearts.
Love Anna, Jim, Kerrie and Chris xxx
Dear Jane,
We just wanted to say a huge thank you to you and all the team at Bastocks. Your kindness, support and help at a heartbreaking time for us is very much appreciated. We loved the order of service you put together for us and we have received so many lovely comments - but thats down to you! Thank you again from the bottom of our hearts.
Love Anna, Jim, Kerrie and Chris xxx
May 2023
Hi Julia
We just wanted to express our sincere thanks for organising Mum’s funeral. Everything from start to finish was conducted in a highly professional and caring way. We have been so impressed throughout the whole time we have been dealing with yourself and your Company.
The funeral service was exactly what we envisaged.
Kindest Regards
Shirley and Chris Stoodley
Hi Julia
We just wanted to express our sincere thanks for organising Mum’s funeral. Everything from start to finish was conducted in a highly professional and caring way. We have been so impressed throughout the whole time we have been dealing with yourself and your Company.
The funeral service was exactly what we envisaged.
Kindest Regards
Shirley and Chris Stoodley
May 2023
Hi Sally,
Just wanted to say a massive thankyou to you and everyone at Bastock's!
I'm not too sure how I would have coped over the past few weeks without all your help and support. The funeral was exactly what she would have wanted and Rev Nigel did a great job. Everybody loved the order of service you put together too. I genuinely can't thank you enough.
Gareth
Hi Sally,
Just wanted to say a massive thankyou to you and everyone at Bastock's!
I'm not too sure how I would have coped over the past few weeks without all your help and support. The funeral was exactly what she would have wanted and Rev Nigel did a great job. Everybody loved the order of service you put together too. I genuinely can't thank you enough.
Gareth
May 2023
Claire,
I so want to thank you for everything that you did to make Vera's funeral a memorable event with your professionalism, care, kindness and your keen eye for detail. We were few in numbers but it made no difference to the way you looked after us all.
Thank you again,
Hazel
Claire,
I so want to thank you for everything that you did to make Vera's funeral a memorable event with your professionalism, care, kindness and your keen eye for detail. We were few in numbers but it made no difference to the way you looked after us all.
Thank you again,
Hazel
May 2023
Dear Yvonne,
We just wanted to say a really special thank you to you and yesterdays team. On Wednesday I suddenly felt really worried that I had missed sorting something or should be doing something. Of course, you had it all under control. You have such a lovely kind and understanding and accepting way that made me calm. We have used Bastocks three times now in the last 6 years and you are all brilliant. We have been lucky enough for you to arrange two of those funerals and we will be forever grateful. Please can you forward my email to whoever is leading the organisation?
Kindest Regards and Grateful thanks, Kirsty.
P.S Sue Ashton was the nicest lady. She did a fabulous service. Thank you for arranging it. Kx
Dear Yvonne,
We just wanted to say a really special thank you to you and yesterdays team. On Wednesday I suddenly felt really worried that I had missed sorting something or should be doing something. Of course, you had it all under control. You have such a lovely kind and understanding and accepting way that made me calm. We have used Bastocks three times now in the last 6 years and you are all brilliant. We have been lucky enough for you to arrange two of those funerals and we will be forever grateful. Please can you forward my email to whoever is leading the organisation?
Kindest Regards and Grateful thanks, Kirsty.
P.S Sue Ashton was the nicest lady. She did a fabulous service. Thank you for arranging it. Kx
May 2023
Dear Julia,
On behalf of Suzy's family, just wanted to say a big thank you for everything you have done. Your kindness has helped through a truly difficult time.
Much love
Anne-Marie & Brigitte
Dear Julia,
On behalf of Suzy's family, just wanted to say a big thank you for everything you have done. Your kindness has helped through a truly difficult time.
Much love
Anne-Marie & Brigitte
May 2023
Dear Julia & Sally,
Thanks for all that you have done and continue to do to arrange a smooth funeral celebration for my father Gim.
Thank you so much ladies,
Regards,
Julie
Dear Julia & Sally,
Thanks for all that you have done and continue to do to arrange a smooth funeral celebration for my father Gim.
Thank you so much ladies,
Regards,
Julie
April 2023
Sam and colleagues,
We would like to say a big thank you for all the care and attention you provided during our loss.
We wish you and C. Bastock Ltd., all the best for the future.
A. Greenwood & Co.
Sam and colleagues,
We would like to say a big thank you for all the care and attention you provided during our loss.
We wish you and C. Bastock Ltd., all the best for the future.
A. Greenwood & Co.
April 2023
Sally
Just to say thank you to you and all the team for the excellent service you provided for Lawrence's funeral.
Angie did a wonderful service and our thanks also go to Jane and her team on the day. Please know how much we appreciated your kindness, help and support at a very difficult time for us.
Yours sincerely
Mark & Fiona
Sally
Just to say thank you to you and all the team for the excellent service you provided for Lawrence's funeral.
Angie did a wonderful service and our thanks also go to Jane and her team on the day. Please know how much we appreciated your kindness, help and support at a very difficult time for us.
Yours sincerely
Mark & Fiona
April 2023
Dear Julia,
On behalf of myself and my family we would like to thank you for all your help in making my David's funeral such a memorable occasion, although very sad.
Jan
Dear Julia,
On behalf of myself and my family we would like to thank you for all your help in making my David's funeral such a memorable occasion, although very sad.
Jan
April 2023
Dear Julia,
I would like to thank you for making me feel welcome and special throughout my beloved Mom's funeral arrangements.
I would also like to thank the gentlemen who were so kind, caring and loving at the funeral, they were an amazing support to me.
God bless you all and take care lovely ladies
from Tracy xx
Dear Julia,
I would like to thank you for making me feel welcome and special throughout my beloved Mom's funeral arrangements.
I would also like to thank the gentlemen who were so kind, caring and loving at the funeral, they were an amazing support to me.
God bless you all and take care lovely ladies
from Tracy xx
April 2023
Hi Pam, the funeral went perfectly for our dad and our family have been 100% happy with the service you and Bastock provided.
Thanks, Miss K.
Hi Pam, the funeral went perfectly for our dad and our family have been 100% happy with the service you and Bastock provided.
Thanks, Miss K.
April 2023
Dear Sally,
Just wanted to say a huge thank you to you personally and to your wonderful team of staff at Bastocks. Tony & I couldn't have asked for the celebration of Pats life to have been anymore perfect. Thank you for all your kindness and support.
Best wishes
Polly & Tony xxxxx
Dear Sally,
Just wanted to say a huge thank you to you personally and to your wonderful team of staff at Bastocks. Tony & I couldn't have asked for the celebration of Pats life to have been anymore perfect. Thank you for all your kindness and support.
Best wishes
Polly & Tony xxxxx
April 2023
Hi Sam
Just wanted to say thanks to you for everything regarding my Dads funeral. You organised everything perfectly.
Everything went really well today and everyone from your side were extremely professional and made the whole thing as easy as it can be.
Please let Jane know that her kindness and professionalism was greatly appreciated.
All the best
Nigel Baller
Hi Sam
Just wanted to say thanks to you for everything regarding my Dads funeral. You organised everything perfectly.
Everything went really well today and everyone from your side were extremely professional and made the whole thing as easy as it can be.
Please let Jane know that her kindness and professionalism was greatly appreciated.
All the best
Nigel Baller
April 2023
Hi Pam
Just wanted to drop you line to say thank you for all your help and the staff who attended Tony’s funeral especially Sarah, she was very attentive on the day. The service and everything went so smoothly, my dad and Tony’s other friends said how well the service was.
Thank you to you all.
Kind regards,
Vicki
Hi Pam
Just wanted to drop you line to say thank you for all your help and the staff who attended Tony’s funeral especially Sarah, she was very attentive on the day. The service and everything went so smoothly, my dad and Tony’s other friends said how well the service was.
Thank you to you all.
Kind regards,
Vicki
April 2023
Hi Yvonne,
I’ve been meaning to contact you since Mom’s funeral but I don’t know where the time has gone! I didn’t mean to leave it this long. I wanted to thank you again for everything. You were so accommodating to us Yvonne, and so sensitive. And as for all the work you did on the Order of Service - so patient with me! Julie, Holly and I are very grateful to you. On the day, the service was beautiful and the Bastocks guys were absolutely fantastic. You and your colleagues do such an amazing job. Please thank them for us.
It was a real pleasure to meet you and I wish you all the best.
Regards
Sue Willmott
Hi Yvonne,
I’ve been meaning to contact you since Mom’s funeral but I don’t know where the time has gone! I didn’t mean to leave it this long. I wanted to thank you again for everything. You were so accommodating to us Yvonne, and so sensitive. And as for all the work you did on the Order of Service - so patient with me! Julie, Holly and I are very grateful to you. On the day, the service was beautiful and the Bastocks guys were absolutely fantastic. You and your colleagues do such an amazing job. Please thank them for us.
It was a real pleasure to meet you and I wish you all the best.
Regards
Sue Willmott
March 2023
Sally,
Monday was absolutely perfect in every way. Thank you so much to you for all your time & support over the last few weeks, your professionalism & personal approach was very much appreciated. Jane & her staff were amazing to, please do pass on our appreciation to them, thank you.
Best wishes,
Polly & Tony
Sally,
Monday was absolutely perfect in every way. Thank you so much to you for all your time & support over the last few weeks, your professionalism & personal approach was very much appreciated. Jane & her staff were amazing to, please do pass on our appreciation to them, thank you.
Best wishes,
Polly & Tony
March 2023
Hello Sally
Just a note to thank you - and all at Bastocks. The help you have given has been first class all along, and the funeral yesterday went very smoothly. Your recommendation of Suzi was perfect - she led a wonderful service, making it all so personal to Mummy, and many of those who attended have commented on what a beautiful tribute it was.
Daddy, Alison and I are all very grateful for all that you did to make the day the best it could possibly be for us all.
With best wishes
Julia
Hello Sally
Just a note to thank you - and all at Bastocks. The help you have given has been first class all along, and the funeral yesterday went very smoothly. Your recommendation of Suzi was perfect - she led a wonderful service, making it all so personal to Mummy, and many of those who attended have commented on what a beautiful tribute it was.
Daddy, Alison and I are all very grateful for all that you did to make the day the best it could possibly be for us all.
With best wishes
Julia
March 2023
Hello Julia,
We would just like to thank you and all the team at Bastock's for your help in making our Dad's funeral the celebration of his life that we all wanted it to be . The celebrant Dave Fisher set the scene and Dad's dance teacher and fellow dancers helped carry that on afterwards.
Once again 'Thank you all'
Brent Aston & Sylvia Colson
Hello Julia,
We would just like to thank you and all the team at Bastock's for your help in making our Dad's funeral the celebration of his life that we all wanted it to be . The celebrant Dave Fisher set the scene and Dad's dance teacher and fellow dancers helped carry that on afterwards.
Once again 'Thank you all'
Brent Aston & Sylvia Colson
March 2023
To Julia and all the team at C. Bastock,
Thank you for looking after my uncle John. I know he would have approved with the arrangements. He would be very happy.
Thank you for making a very difficult time more bearable.
Best Wishes
Steve
To Julia and all the team at C. Bastock,
Thank you for looking after my uncle John. I know he would have approved with the arrangements. He would be very happy.
Thank you for making a very difficult time more bearable.
Best Wishes
Steve
March 2023
To Claire and all the staff at C. Bastock,
I am so grateful for all the help and support you gave to us when arranging Mom's funeral. It made her send off perfect. We even had perfect weather. I will be eternally grateful.
Thank you
Tracey x
To Claire and all the staff at C. Bastock,
I am so grateful for all the help and support you gave to us when arranging Mom's funeral. It made her send off perfect. We even had perfect weather. I will be eternally grateful.
Thank you
Tracey x
March 2023
Dear Claire,
Now that Pauline’s funeral is over I have time to reflect on the day and its proceedings. I have picked up many heart-warming comments about the quality of the funeral service – from the beautiful presentation of the limousines, to the smartness of the pall-bearers, to the meticulous organisation of the service and to the watchful attention of the entire Bastock team throughout. Please convey my sincere thanks to them all. To you, Claire, I give you special thanks for guiding us through every aspect of the build-up to the day, through the procedures on the day itself, and for carrying them out with such grace and calmness and even with light-heartedness when the situation permitted it. With the Reverend Simon presenting the funeral service with feeling and presenting the eulogy, telling the story of Pauline’s life, as if he had been part of it and not just reading it from a book, and with many of the congregation commenting on how the music fitted the situation so well, I don’t believe the day could have gone any better. In fact, a relative by marriage commented that the funeral was among the best he had ever attended. Once again – thanks to you all from me and my wonderful family.
Warmest regards,
Ken Wheat
Dear Claire,
Now that Pauline’s funeral is over I have time to reflect on the day and its proceedings. I have picked up many heart-warming comments about the quality of the funeral service – from the beautiful presentation of the limousines, to the smartness of the pall-bearers, to the meticulous organisation of the service and to the watchful attention of the entire Bastock team throughout. Please convey my sincere thanks to them all. To you, Claire, I give you special thanks for guiding us through every aspect of the build-up to the day, through the procedures on the day itself, and for carrying them out with such grace and calmness and even with light-heartedness when the situation permitted it. With the Reverend Simon presenting the funeral service with feeling and presenting the eulogy, telling the story of Pauline’s life, as if he had been part of it and not just reading it from a book, and with many of the congregation commenting on how the music fitted the situation so well, I don’t believe the day could have gone any better. In fact, a relative by marriage commented that the funeral was among the best he had ever attended. Once again – thanks to you all from me and my wonderful family.
Warmest regards,
Ken Wheat
February 2023
Samantha,
Thank you for helping our family during this difficult time.
We sincerely thank you
from Jane and family x
Samantha,
Thank you for helping our family during this difficult time.
We sincerely thank you
from Jane and family x
February 2023
Pam,
From myself and the rest of the family I just wanted to thank you for organising Mum’s funeral.
Everything ran smoothly on the day and your colleagues were wonderful and looked after us all especially Dad so well.
The service that Debi conducted again was lovely and we have had so many comments from friend and family about it which I have passed on to Debi direct. We have the witnessed scattering if her ashes on Monday, which I am sure will run just as smoothly.
Thank you once again on behalf of us all.
Charlotte
Pam,
From myself and the rest of the family I just wanted to thank you for organising Mum’s funeral.
Everything ran smoothly on the day and your colleagues were wonderful and looked after us all especially Dad so well.
The service that Debi conducted again was lovely and we have had so many comments from friend and family about it which I have passed on to Debi direct. We have the witnessed scattering if her ashes on Monday, which I am sure will run just as smoothly.
Thank you once again on behalf of us all.
Charlotte
February 2023
To Samantha and all at C Bastock,
Thank you so much for all your care and support. I really appreciate being to call you, several times a day sometimes, without being made to feel like a burden.
Best wishes
Yvonne, Amy and family xxx
To Samantha and all at C Bastock,
Thank you so much for all your care and support. I really appreciate being to call you, several times a day sometimes, without being made to feel like a burden.
Best wishes
Yvonne, Amy and family xxx
February 2023
Sally
I would like to thank you and the team from the bottom of my heart for everything you did to organise mom's funeral. The day was perfect and we couldn't have wished for a better send off for her.
Michelle & Lisa x
Sally
I would like to thank you and the team from the bottom of my heart for everything you did to organise mom's funeral. The day was perfect and we couldn't have wished for a better send off for her.
Michelle & Lisa x
January 2023
Thanks to you and all your staff, including Sam & Pam at The Yew Tree office and Angie the celebrant, for the excellent organisation and presentation of Megs funeral at Robin Hood Crematorium. It helped to make a difficult and sad day more bearable.
Many Thanks,
Dave
Thanks to you and all your staff, including Sam & Pam at The Yew Tree office and Angie the celebrant, for the excellent organisation and presentation of Megs funeral at Robin Hood Crematorium. It helped to make a difficult and sad day more bearable.
Many Thanks,
Dave
January 2023
Sally
Thank you and everyone at Bastocks who were part of Mum's funeral arrangements. The day went very well. Claire's calmness and promptings were just what we needed. Please thank Mark and Ken and the other gentlemen in attendance as pall bearers etc.
Best wishes,
Kath
Sally
Thank you and everyone at Bastocks who were part of Mum's funeral arrangements. The day went very well. Claire's calmness and promptings were just what we needed. Please thank Mark and Ken and the other gentlemen in attendance as pall bearers etc.
Best wishes,
Kath
December 2022
Dear Claire
We would like to thank you on behalf of the whole family for the beautiful service you were able to provide for our Dad.
We wanted to express our thanks for the care and consideration given from you and all of your colleagues on Friday .
Would you be able to pass our thanks onto Angie Field for lovely service she presented.
With kind regards
The Morgan Family
Dear Claire
We would like to thank you on behalf of the whole family for the beautiful service you were able to provide for our Dad.
We wanted to express our thanks for the care and consideration given from you and all of your colleagues on Friday .
Would you be able to pass our thanks onto Angie Field for lovely service she presented.
With kind regards
The Morgan Family
December 2022
Dear Claire,
We would like to thank you on behalf of the whole family for the beautiful service you were able to provide for our Dad. We wanted to express our thanks for the care and consideration given from you and all of your colleagues on Friday. Would you be able to pass our thanks onto Angie Field for lovely service she presented.
With kind regards,
The Morgan Family
Dear Claire,
We would like to thank you on behalf of the whole family for the beautiful service you were able to provide for our Dad. We wanted to express our thanks for the care and consideration given from you and all of your colleagues on Friday. Would you be able to pass our thanks onto Angie Field for lovely service she presented.
With kind regards,
The Morgan Family
December 2022
Hi Jane
I would like to thank yourself, Dave and the whole team for everything you did yesterday. You guys were professional, respectful and accomodating with all our needs and the family and I really really appreciate it.
Thanks
Umesh
Hi Jane
I would like to thank yourself, Dave and the whole team for everything you did yesterday. You guys were professional, respectful and accomodating with all our needs and the family and I really really appreciate it.
Thanks
Umesh
November 2022
Dear Jane and the team at Bastocks,
Thank you so much for looking after Dad so beautifully and for being so professional, patient and kind as we navigated our way through the funeral arrangements.
Your compassion and calm approach made this stressful time so much easier to bear and we are so grateful to you for that,
With love from Stephen, Nina and the Kamalarajan family.
Dear Jane and the team at Bastocks,
Thank you so much for looking after Dad so beautifully and for being so professional, patient and kind as we navigated our way through the funeral arrangements.
Your compassion and calm approach made this stressful time so much easier to bear and we are so grateful to you for that,
With love from Stephen, Nina and the Kamalarajan family.
November 2022
Dear Sally and everyone involved in Cissie's funeral.
We would like to express our sincere thanks and gratitude for yesterday.
We appreciate the thought and kindness given to make Cissie's funeral very special and it was special. Thank you for all of the arrangements that were made. Everybody has been so kind.
It was a beautiful and lovely day which Cissie would have appreciated. Thank you also for showing respect when we passed yesterday.
Kind regards,
Jayne and Judy Clayton.
Dear Sally and everyone involved in Cissie's funeral.
We would like to express our sincere thanks and gratitude for yesterday.
We appreciate the thought and kindness given to make Cissie's funeral very special and it was special. Thank you for all of the arrangements that were made. Everybody has been so kind.
It was a beautiful and lovely day which Cissie would have appreciated. Thank you also for showing respect when we passed yesterday.
Kind regards,
Jayne and Judy Clayton.
November 2022
To all the Staff and family at Bastock,
First to say a big thank you for your care of Douglas and also the family, professionally guiding us through the service.
Thank you for your kindness,
Susan and family
To all the Staff and family at Bastock,
First to say a big thank you for your care of Douglas and also the family, professionally guiding us through the service.
Thank you for your kindness,
Susan and family
November 2022
To Julia & Colleagues,
On behalf of the family we would like to thank you for your professionalism, empathy and dignity that you showed to us and our Dad, at such a difficult and sad time. It was comforting to know that everything was done just the way Dad would have wanted it. Thank you again,
The Coates family
To Julia & Colleagues,
On behalf of the family we would like to thank you for your professionalism, empathy and dignity that you showed to us and our Dad, at such a difficult and sad time. It was comforting to know that everything was done just the way Dad would have wanted it. Thank you again,
The Coates family
October 2022
To David and all the staff at Bastocks,
We are very grateful for your help with organising my dad’s funeral and for your professionalism in giving him a lovely send off.
From Debi & Colin
To David and all the staff at Bastocks,
We are very grateful for your help with organising my dad’s funeral and for your professionalism in giving him a lovely send off.
From Debi & Colin
October 2022
To Sally and everyone I work alongside at C Bastock
Thank you for all of your work. The commitment and dedication you show and for everything you do to care for families and their loved ones. Thank you for looking after me too!
Love and blessings to all of you
Jayne xxx
To Sally and everyone I work alongside at C Bastock
Thank you for all of your work. The commitment and dedication you show and for everything you do to care for families and their loved ones. Thank you for looking after me too!
Love and blessings to all of you
Jayne xxx
October 2022
Dear Jane and all the staff at Bastock
Just to say a huge ‘thank you’ for the most fantastic funeral for dad on Tuesday. Everything was perfect, so beautiful. The staff including Claire at the start of the process, then Jane and the men were brilliant. Thank you so much. Andrew
Dear Jane and all the staff at Bastock
Just to say a huge ‘thank you’ for the most fantastic funeral for dad on Tuesday. Everything was perfect, so beautiful. The staff including Claire at the start of the process, then Jane and the men were brilliant. Thank you so much. Andrew
October 2022
To All,
Thank you, you did such a wonderful job organising our father’s funeral, it took a lot of pressure off us at this time. Thanks for all your hard work.
The Bayliss family
To All,
Thank you, you did such a wonderful job organising our father’s funeral, it took a lot of pressure off us at this time. Thanks for all your hard work.
The Bayliss family
October 2022
To Claire, David, Jane & Staff
Just a small thank you for everything you have done to make the final tribute to Eva, an experience that our family will treasure. Your kindness was amazing from start to finish! Thank you Claire for making the organising so easy for us. Thank you Jane for your kindness and efficiency. Lastly but not least! Davidfor your kindness and wonderful professionalism on the day.
All staff were truly amazing, especially when we visited to view our Mum. Your services are exemplary in a world where this is rare!
Best wishes,
Susan & Eva's family
To Claire, David, Jane & Staff
Just a small thank you for everything you have done to make the final tribute to Eva, an experience that our family will treasure. Your kindness was amazing from start to finish! Thank you Claire for making the organising so easy for us. Thank you Jane for your kindness and efficiency. Lastly but not least! Davidfor your kindness and wonderful professionalism on the day.
All staff were truly amazing, especially when we visited to view our Mum. Your services are exemplary in a world where this is rare!
Best wishes,
Susan & Eva's family
October 2022
To Jane and all the staff at Bastocks
Thank you so much for taking care of Mum and all the support you have given us. You truly are very kind.
Jeanette and family
To Jane and all the staff at Bastocks
Thank you so much for taking care of Mum and all the support you have given us. You truly are very kind.
Jeanette and family
October 2022
Claire,
We would like thank you for all your help and advice during our sad loss of Roger.
Thank you
Richard & Jackie
Claire,
We would like thank you for all your help and advice during our sad loss of Roger.
Thank you
Richard & Jackie
September 2022
Hi Sally
I just wanted to drop you a note to say thank you so much for all your help in organising Denis' funeral.
I am very grateful for your kindness, help and advice, which made a difficult time just a little bit easier to deal with. I particularly liked the way we could personalise so many of the details, which helped to make the day very special.
Please also pass on my thanks to all of the team who have been involved. Everyone I have dealt with has been so professional, respectful and considerate. I would particularly like to thank Claire who was an amazing support to me on the day of the funeral.
The day could not have gone any better, despite some unforeseen challenges(!) and it was a wonderful celebration of Denis' life.
Thank you
Jackie x
Hi Sally
I just wanted to drop you a note to say thank you so much for all your help in organising Denis' funeral.
I am very grateful for your kindness, help and advice, which made a difficult time just a little bit easier to deal with. I particularly liked the way we could personalise so many of the details, which helped to make the day very special.
Please also pass on my thanks to all of the team who have been involved. Everyone I have dealt with has been so professional, respectful and considerate. I would particularly like to thank Claire who was an amazing support to me on the day of the funeral.
The day could not have gone any better, despite some unforeseen challenges(!) and it was a wonderful celebration of Denis' life.
Thank you
Jackie x
September 2022
Claire,
We can't even begin to find the words to say thank you for the support you have given us. It's lovely to know they have the right person doing such a sensible job.
Best wishes
Sharon, Stefan, Terry ad Darren
Claire,
We can't even begin to find the words to say thank you for the support you have given us. It's lovely to know they have the right person doing such a sensible job.
Best wishes
Sharon, Stefan, Terry ad Darren
September 2022
Helen,
We would like to thank you for the sympathetic professionalism you gave myself and my children during a most difficult time. Special thanks goes to Helen for all her patience, hard work and kindness she showed us ensuring everything was perfect for us.
On the day of the funeral all staff were respectful and kind but a special mention to Jane who ensured the day went smoothly and our precious Dad/Grandad had the perfect send off.
Love Helen, Sean and Hannah.
Helen,
We would like to thank you for the sympathetic professionalism you gave myself and my children during a most difficult time. Special thanks goes to Helen for all her patience, hard work and kindness she showed us ensuring everything was perfect for us.
On the day of the funeral all staff were respectful and kind but a special mention to Jane who ensured the day went smoothly and our precious Dad/Grandad had the perfect send off.
Love Helen, Sean and Hannah.
August 2022
Dear David,
The family of Bill want to say a massive thank you for the funeral arranged by your team. They wanted to thank Jane and Yvonne for their kindness and empathy shown to Bill’s widow, to the lads who were in attendance on the day as always so smart, professional and courteous, they were a real credit to you and the company.
Regards, Kevin, Emma Jones and all the family
Dear David,
The family of Bill want to say a massive thank you for the funeral arranged by your team. They wanted to thank Jane and Yvonne for their kindness and empathy shown to Bill’s widow, to the lads who were in attendance on the day as always so smart, professional and courteous, they were a real credit to you and the company.
Regards, Kevin, Emma Jones and all the family
August 2022
To Yvonne, Jane and all the team,
Thank you all so much for all the care and attention given to me and my family over the last few weeks. Yvonne for looking after Mom Margaret. Jane for you care at the funeral and all the team who helped from the first day to the funeral. Thank you all so much.
Nicola x
To Yvonne, Jane and all the team,
Thank you all so much for all the care and attention given to me and my family over the last few weeks. Yvonne for looking after Mom Margaret. Jane for you care at the funeral and all the team who helped from the first day to the funeral. Thank you all so much.
Nicola x
August 2022
To Claire,
Thank you so much for all your hard work. We will remember you in our prayers and thoughts.
Maureen & The Deanes
To Claire,
Thank you so much for all your hard work. We will remember you in our prayers and thoughts.
Maureen & The Deanes
August 2022
To All the staff at Bastock, we would like to THANK YOU for supporting us through this difficult time. Your service was as professional, caring and compassionate. A special thanks to Helen who closely dealt with us and understood our needs, making the process easier to deal with.
Kind regards
Mrs Karing Gonzales
To All the staff at Bastock, we would like to THANK YOU for supporting us through this difficult time. Your service was as professional, caring and compassionate. A special thanks to Helen who closely dealt with us and understood our needs, making the process easier to deal with.
Kind regards
Mrs Karing Gonzales
August 2022
Sam,
On behalf of my siblings, I wanted to say thank you for your help and support.
Despite us arriving to the wrong place, you made us very welcome and helped with the process. Your response to any question was prompt.
Again, thank you for your support during a difficult time.
Bridie
Sam,
On behalf of my siblings, I wanted to say thank you for your help and support.
Despite us arriving to the wrong place, you made us very welcome and helped with the process. Your response to any question was prompt.
Again, thank you for your support during a difficult time.
Bridie
August 2022
To Yvonne
I just wanted to send our thanks and sincere gratitude for everything you arranged for Dad’s service. The staff who attended on the day were simply excellent, really supportive and kind.
Huge thanks to yourself and everyone involved for doing such a wonderful job on our behalf.
Kind regards, Carol, Stevie and the rest of the family
To Yvonne
I just wanted to send our thanks and sincere gratitude for everything you arranged for Dad’s service. The staff who attended on the day were simply excellent, really supportive and kind.
Huge thanks to yourself and everyone involved for doing such a wonderful job on our behalf.
Kind regards, Carol, Stevie and the rest of the family
August 2022
To All the staff at Bastock's,
On behalf of Kevin's family we would like to thank you for your support and kindness at our sad time.
Thanks from the Mornington's.
To All the staff at Bastock's,
On behalf of Kevin's family we would like to thank you for your support and kindness at our sad time.
Thanks from the Mornington's.
August 2022
Hi Sally
Just like to thank you and the team at Bastocks for all your help with the above. The support and advice that you provided before the funeral was much appreciated and thanks to Bastocks, the day itself went seamlessly.
Mark
Hi Sally
Just like to thank you and the team at Bastocks for all your help with the above. The support and advice that you provided before the funeral was much appreciated and thanks to Bastocks, the day itself went seamlessly.
Mark
August 2022
Claire,
Thank you for your support during a difficult time for the family. Your professional skills shone out on the day of the funeral. It meant that everything flowed and for me it was something else that I didn't have to think about. You made everyone comfortable and eased stress ant a very difficult time. Please give our thanks to members of the team who were involved, from the gentlemen who came to collect dad, the staff at Olton and all involved on the day of the funeral.
Bridie Dodson.
Claire,
Thank you for your support during a difficult time for the family. Your professional skills shone out on the day of the funeral. It meant that everything flowed and for me it was something else that I didn't have to think about. You made everyone comfortable and eased stress ant a very difficult time. Please give our thanks to members of the team who were involved, from the gentlemen who came to collect dad, the staff at Olton and all involved on the day of the funeral.
Bridie Dodson.
August 2022
To Claire,
Thank you so much for everything you did for our beautiful mom Peggy. You've been great and so supportive to all of us, you are an absolute star!
All our love, Kelly, Marie and all of the family xx
To Claire,
Thank you so much for everything you did for our beautiful mom Peggy. You've been great and so supportive to all of us, you are an absolute star!
All our love, Kelly, Marie and all of the family xx
August 2022
Claire and all the staff at Bastocks,
A little note to say thank you for your kindness and respect of our concerns over the past few weeks when dealing with my husband Alan's funeral.
You helped us to make very difficult choices with all the arrangements, making it all so much easier to accept. We have always used Bastock's over the years for our last wishes as we leave this life, and will continue with assurance of a professional service.
Yours sincerely
Gillian and all the Carter family xxxx
Claire and all the staff at Bastocks,
A little note to say thank you for your kindness and respect of our concerns over the past few weeks when dealing with my husband Alan's funeral.
You helped us to make very difficult choices with all the arrangements, making it all so much easier to accept. We have always used Bastock's over the years for our last wishes as we leave this life, and will continue with assurance of a professional service.
Yours sincerely
Gillian and all the Carter family xxxx
July 2022
Dear Mr Bastock,
I would like to thank your people for their efforts in helping me in what was the worst predicament I have ever experienced. Firstly, John and Mark who attended my house in the very early hours of 4th June. They were excellent. Julia and Sally at your place in Shirley have been very helpful with everything and nothing was too much trouble, even though I was daunted by everything at the time. Helen at Olton was lovely and caring, also yourself in your quick responses to my queries which I felt were acknowledged and dealt with immediately.
I have to say that the men on the day of 12th July, the drivers and bearers were ‘top class’ in every respect. But my finest comments and thanks must go to John the man I met on 4th June and again at Olton on 11th July where he reassured me and that he would be directing the funeral the next day. This man must surely be one of the very best in your business. I want to thank him for his care, reassurance at each stage on the day, kind words throughout and his attention to detail with my personal touches for Sue. It meant a lot to me, to have that taken care of by someone who obviously care very deeply about what he is doing.
Mr David Bastock, please accept my deepest thanks and pass them onto your excellent people.
Regards
Michael W Fell
Dear Mr Bastock,
I would like to thank your people for their efforts in helping me in what was the worst predicament I have ever experienced. Firstly, John and Mark who attended my house in the very early hours of 4th June. They were excellent. Julia and Sally at your place in Shirley have been very helpful with everything and nothing was too much trouble, even though I was daunted by everything at the time. Helen at Olton was lovely and caring, also yourself in your quick responses to my queries which I felt were acknowledged and dealt with immediately.
I have to say that the men on the day of 12th July, the drivers and bearers were ‘top class’ in every respect. But my finest comments and thanks must go to John the man I met on 4th June and again at Olton on 11th July where he reassured me and that he would be directing the funeral the next day. This man must surely be one of the very best in your business. I want to thank him for his care, reassurance at each stage on the day, kind words throughout and his attention to detail with my personal touches for Sue. It meant a lot to me, to have that taken care of by someone who obviously care very deeply about what he is doing.
Mr David Bastock, please accept my deepest thanks and pass them onto your excellent people.
Regards
Michael W Fell
July 2022
Sally,
We would like to thank the company, particularly you and Julia and the gentlemen on the day, for their consideration and care.
It was much appreciated.
Malcolm and Shirley
Sally,
We would like to thank the company, particularly you and Julia and the gentlemen on the day, for their consideration and care.
It was much appreciated.
Malcolm and Shirley
July 2022
To Sam,
Thank you so much for all your help and support with Dads funeral arrangements.
You made everything so much easier for us at such a difficult time and helped turn sad day into a brilliant celebration of Dads life.
Thanks again,
Jean, Scott, Julie and families xx
To Sam,
Thank you so much for all your help and support with Dads funeral arrangements.
You made everything so much easier for us at such a difficult time and helped turn sad day into a brilliant celebration of Dads life.
Thanks again,
Jean, Scott, Julie and families xx
July 2022
Hi Samantha,
I just wanted to say a big thank you for everything you did for Moms funeral in June. Everybody said how lovely everything was. Can you also pass on my thanks to the organist. It was just was just what we needed and lots of compliments were passed.
Thank you again,
Martha Williams
Hi Samantha,
I just wanted to say a big thank you for everything you did for Moms funeral in June. Everybody said how lovely everything was. Can you also pass on my thanks to the organist. It was just was just what we needed and lots of compliments were passed.
Thank you again,
Martha Williams
July 2022
Julia,
Thank you for all you help and support. Very much appreciated.
Kind Regards,
Alf Stewart
Julia,
Thank you for all you help and support. Very much appreciated.
Kind Regards,
Alf Stewart
June 2022
Dear Pam and Samantha
Trevor and I would just like to say Thank You for arranging the funeral service.
Although it was a very emotional and stressful time, I really appreciated how you both were very understanding about my requests for the funeral arrangements.
I was very impressed with your prompt replies, the courteous manner in which you responded to my questions on the phone and email, and the professional manner in which you offered information and guidance in helping me choose the coffin, the layout of the programme, the floral display and card. Although none of Mary's family were present, you gave her a marvellous send off.
We can't thank you enough for making it a perfect ending for our wonderful, dear friend, who was one of life's true characters.
Kind Regards
Khakan Qureshi BEM and Trevor Green
Dear Pam and Samantha
Trevor and I would just like to say Thank You for arranging the funeral service.
Although it was a very emotional and stressful time, I really appreciated how you both were very understanding about my requests for the funeral arrangements.
I was very impressed with your prompt replies, the courteous manner in which you responded to my questions on the phone and email, and the professional manner in which you offered information and guidance in helping me choose the coffin, the layout of the programme, the floral display and card. Although none of Mary's family were present, you gave her a marvellous send off.
We can't thank you enough for making it a perfect ending for our wonderful, dear friend, who was one of life's true characters.
Kind Regards
Khakan Qureshi BEM and Trevor Green
June 2022
Hello Pam,
Firstly, I would like to thank you all for your excellent service and support, not only did you help your team on the day especially Claire ensured every process was perfect.
Angie is absolutely amazing , everyone commented on how lovely the service was.
Raymond and I are truly grateful for ensuring Jackie had the best goodbye.
In my mom's words ' It always must be Bastocks, only the best '.
Kind Regards
Sally
Hello Pam,
Firstly, I would like to thank you all for your excellent service and support, not only did you help your team on the day especially Claire ensured every process was perfect.
Angie is absolutely amazing , everyone commented on how lovely the service was.
Raymond and I are truly grateful for ensuring Jackie had the best goodbye.
In my mom's words ' It always must be Bastocks, only the best '.
Kind Regards
Sally
May 2022
Hello Sally,
I am writing to thank you for the funeral service that you arranged for my dear wife Helen on Friday.
The whole event went as perfectly as we could have wanted. The flowers were exactly right and bright for Helen, and set the wicker casket off beautifully, and people have remarked on how very Helen it was.
I must make a special thank you for putting us with Angie Field as the celebrant. She was wonderful. Everyone commented on how well she spoke and carried out the service and many asked if we had already known her as she had seemed to know Helen so well.
Please pass on my thanks to all who helped make it happen so smoothly, the greatest thanks to you Sally and Angie.
Many thanks,
Brian, Lucy and Matthew.
Hello Sally,
I am writing to thank you for the funeral service that you arranged for my dear wife Helen on Friday.
The whole event went as perfectly as we could have wanted. The flowers were exactly right and bright for Helen, and set the wicker casket off beautifully, and people have remarked on how very Helen it was.
I must make a special thank you for putting us with Angie Field as the celebrant. She was wonderful. Everyone commented on how well she spoke and carried out the service and many asked if we had already known her as she had seemed to know Helen so well.
Please pass on my thanks to all who helped make it happen so smoothly, the greatest thanks to you Sally and Angie.
Many thanks,
Brian, Lucy and Matthew.
May 2022
Hi Sally
Just wanted to say a big thank you for all your help and hard work. You made the whole process so much easier.
Please pass on my thanks to the team on the day. They were fantastic. I think Jen would have approved of her send off!
Di
Hi Sally
Just wanted to say a big thank you for all your help and hard work. You made the whole process so much easier.
Please pass on my thanks to the team on the day. They were fantastic. I think Jen would have approved of her send off!
Di
May 2022
Sally,
Just wanted to say a huge Thank You for everything; The reception into church and funeral day went so well and we gave dad a great send off. Bastocks provided an outstanding service from start to finish, it really was prefect.
Michelle
Sally,
Just wanted to say a huge Thank You for everything; The reception into church and funeral day went so well and we gave dad a great send off. Bastocks provided an outstanding service from start to finish, it really was prefect.
Michelle
May 2022
Sally
Many thanks for your efforts this past couple of weeks with arranging our grandmothers funeral. The service was lovely and faultless and the family wish to pass on their thanks to you and the entire team. Your compassion, empathy and professionalism was much appreciated and made these difficult days easier for us to handle.
Kind Regards
Dr Chauhan
Sally
Many thanks for your efforts this past couple of weeks with arranging our grandmothers funeral. The service was lovely and faultless and the family wish to pass on their thanks to you and the entire team. Your compassion, empathy and professionalism was much appreciated and made these difficult days easier for us to handle.
Kind Regards
Dr Chauhan
April 2022
Julia,
I would like to thank you for the lovely service and care received from everyone at C. Bastock. It was really caring and helpful.
Regards,
Silvana
Julia,
I would like to thank you for the lovely service and care received from everyone at C. Bastock. It was really caring and helpful.
Regards,
Silvana
April 2022
Dear Sally,
Thank you for being so kind and thoughtful to us after the passing of Mom. I couldn't' have done it without your help.
Kind Regards,
Alison Blunt
Dear Sally,
Thank you for being so kind and thoughtful to us after the passing of Mom. I couldn't' have done it without your help.
Kind Regards,
Alison Blunt
March 2022
To David,
Thank you so much for the help you and your team have given me and my family over the past few weeks. The care given to my mom by Yvonne and the kindness shown by Jane at the funeral means so much, I felt she was in very safe hands which gave me great comfort at a very sad time.
Thank you
Best wishes
Nicola
To David,
Thank you so much for the help you and your team have given me and my family over the past few weeks. The care given to my mom by Yvonne and the kindness shown by Jane at the funeral means so much, I felt she was in very safe hands which gave me great comfort at a very sad time.
Thank you
Best wishes
Nicola
March 2022
Pam,
Just a massive thank you for Friday. The day went as well as it could and the order of service was lovely.
Many thanks
Andrea
Pam,
Just a massive thank you for Friday. The day went as well as it could and the order of service was lovely.
Many thanks
Andrea
March 2022
Hello Sally,
Hope you’re well..
I’ve been meaning to write to you to thank you for all you’ve done. The day went better than I would have imagined and everything from the C.Bastock staff to the coffin was perfect.. I couldn’t of asked for more. Everyone was really re assuring and just warm, exactly what I needed.
Thank you,
Aisha
Hello Sally,
Hope you’re well..
I’ve been meaning to write to you to thank you for all you’ve done. The day went better than I would have imagined and everything from the C.Bastock staff to the coffin was perfect.. I couldn’t of asked for more. Everyone was really re assuring and just warm, exactly what I needed.
Thank you,
Aisha
March 2022
Hi Sally
First of all I wanted to thank you for all your help and organisation for Dad’s funeral.
You personally, and C Bastock’s generally, made a difficult time very straightforward.
Best regards,
Helen
Hi Sally
First of all I wanted to thank you for all your help and organisation for Dad’s funeral.
You personally, and C Bastock’s generally, made a difficult time very straightforward.
Best regards,
Helen
March 2022
Sally,
I just wanted to say a huge thank you for the compassion you showed to our family when planning Gordon's funeral.
You eased our pain at such a difficult time and we are extremely grateful.
Geraldine & family
Sally,
I just wanted to say a huge thank you for the compassion you showed to our family when planning Gordon's funeral.
You eased our pain at such a difficult time and we are extremely grateful.
Geraldine & family
March 2022
Hi Julia, Claire and the team
I really appreciate the care and attention you all showed to me and my family. True professionalism at such a difficult time in our lives.
I would highly recommend your services to anyone, both the ministers were singing your praises.
You made a difficult time so much easier. I loved the added touch of you standing outside the office as a mark of respect.
Take Care
Sharon Dore
Hi Julia, Claire and the team
I really appreciate the care and attention you all showed to me and my family. True professionalism at such a difficult time in our lives.
I would highly recommend your services to anyone, both the ministers were singing your praises.
You made a difficult time so much easier. I loved the added touch of you standing outside the office as a mark of respect.
Take Care
Sharon Dore
February 2022
To Claire and Brethren,
Thank you all so much for the amazing care you took in caring for our family in the sad funeral of our lovely girl Ruth. We were very blessed in choosing your company for this sad event. Thank you.
From Mary and family
To Claire and Brethren,
Thank you all so much for the amazing care you took in caring for our family in the sad funeral of our lovely girl Ruth. We were very blessed in choosing your company for this sad event. Thank you.
From Mary and family
February 2022
Dear Julia
Just a quick note to thank you for the excellent service we received from Bastocks yesterday for my mums cremation. We had so many comments about how well turned out and professional you were and we would have no hesitation in recommending you.
Kind regards
Marie Davies
Dear Julia
Just a quick note to thank you for the excellent service we received from Bastocks yesterday for my mums cremation. We had so many comments about how well turned out and professional you were and we would have no hesitation in recommending you.
Kind regards
Marie Davies
January 2022
Dear Jane and the team,
You cannot imagine how your caring and professional attitude helped us all cope on the day. Thank you from the bottom of our hearts.
Gloria, Jacinta, Angie xxx
Dear Jane and the team,
You cannot imagine how your caring and professional attitude helped us all cope on the day. Thank you from the bottom of our hearts.
Gloria, Jacinta, Angie xxx
January 2022
To All at Bastock's
Just to say thank you for all you have done to look after my husband Matthew. We are more than grateful.
Thank you from the bottom of our hearts for the care you took.
Christine & family
To All at Bastock's
Just to say thank you for all you have done to look after my husband Matthew. We are more than grateful.
Thank you from the bottom of our hearts for the care you took.
Christine & family
January 2022
Sally,
Thank you for everything. The day went like clockwork!
The Sidhu family
Sally,
Thank you for everything. The day went like clockwork!
The Sidhu family
January 2022
To Sally, David and all at Bastocks,
Thank you so much for your excellent service, professional care and personal touch. You made an awful time a little less painful.
Louise, Bobbie & Taylor
To Sally, David and all at Bastocks,
Thank you so much for your excellent service, professional care and personal touch. You made an awful time a little less painful.
Louise, Bobbie & Taylor
December 2021
To everyone at Bastocks
Just wanted to say thank you from myself and all the family for providing a professional and caring service for Jim on the 14th December. Special thanks to Helen and Jane (Sorry we made you jump with the air horn!) - Jim would of found that highly amusing! As did we x
Best wishes,
Lynn and family.
To everyone at Bastocks
Just wanted to say thank you from myself and all the family for providing a professional and caring service for Jim on the 14th December. Special thanks to Helen and Jane (Sorry we made you jump with the air horn!) - Jim would of found that highly amusing! As did we x
Best wishes,
Lynn and family.
December 2021
Dear Sally
Many thanks for all you help an guidance in arranging Dads funeral. It meant a lot to have a warm and caring person help us through such a difficult time. Everything went so smoothly and was beautifully done, we are really grateful.
Many thanks and best wishes,
Jan and Helen xxx
Dear Sally
Many thanks for all you help an guidance in arranging Dads funeral. It meant a lot to have a warm and caring person help us through such a difficult time. Everything went so smoothly and was beautifully done, we are really grateful.
Many thanks and best wishes,
Jan and Helen xxx
December 2021
Dear Jane,
Mark, Marcus, Kath and I would like to thank you most sincerely in helping us to organise the funeral of our beautiful daughter, Adriana.
The caring and the sensitive nature of bringing Adriana home to Solihull, your respect, timing, your professional way, shown on the evening vigil and the day of the funeral.
Thank you all for your wonderful kindness, dignity and respect towards us.
Yours sincerely,
Carol and Mark
Dear Jane,
Mark, Marcus, Kath and I would like to thank you most sincerely in helping us to organise the funeral of our beautiful daughter, Adriana.
The caring and the sensitive nature of bringing Adriana home to Solihull, your respect, timing, your professional way, shown on the evening vigil and the day of the funeral.
Thank you all for your wonderful kindness, dignity and respect towards us.
Yours sincerely,
Carol and Mark
December 2021
Sally,
Many thanks for organising the funeral - everything went perfectly and the staff were very professional. Christina was lovely and the Jaguar in particular got much praise - Mum certainly arrived in style!
Karen
Sally,
Many thanks for organising the funeral - everything went perfectly and the staff were very professional. Christina was lovely and the Jaguar in particular got much praise - Mum certainly arrived in style!
Karen
November 2021
Dear David,
I'm writing to thank you most sincerely for all your help and support you've given to me, Steve and Jon during these past 4 long weeks.
Your guidance and professionalism helped me get through a most difficult time with the reassurance of knowing all would be conducted as wished on the day of Mike's funeral.
With my love and best wishes,
Irene
Dear David,
I'm writing to thank you most sincerely for all your help and support you've given to me, Steve and Jon during these past 4 long weeks.
Your guidance and professionalism helped me get through a most difficult time with the reassurance of knowing all would be conducted as wished on the day of Mike's funeral.
With my love and best wishes,
Irene
November 2021
David,
On behalf of the whole family, I want to say a huge thanks for everything you did for us this week. At such a tough time it was so comforting to know everything was in safe hands and you and your team would look after us.
Dad would have had a smile knowing you were looking after him and enabled us to give him a great send off.
A massive thanks from us all.
The Grimes's
David,
On behalf of the whole family, I want to say a huge thanks for everything you did for us this week. At such a tough time it was so comforting to know everything was in safe hands and you and your team would look after us.
Dad would have had a smile knowing you were looking after him and enabled us to give him a great send off.
A massive thanks from us all.
The Grimes's
November 2021
Hello Sally
Thank you so much for today.
The funeral was perfect and everything ran seamlessly. Our requests were acted upon, the flowers beautiful and the order of service sheets just what we needed. Many thanks for all your help.
Best wishes from us all
Carol
Hello Sally
Thank you so much for today.
The funeral was perfect and everything ran seamlessly. Our requests were acted upon, the flowers beautiful and the order of service sheets just what we needed. Many thanks for all your help.
Best wishes from us all
Carol
October 2021
David,
I wanted to express my sincere thanks for the role you played in Dad's passing.
Everything from my initial phone call to his final resting place was handled with the utmost dignity and respect.
Your staff, in particular the gentlemen who collected Dad and Natalie, have been incredible.
Between you, you have made the worst time of my life a little more bearable.
Thank you again.
With my very best wishes,
Jayne
David,
I wanted to express my sincere thanks for the role you played in Dad's passing.
Everything from my initial phone call to his final resting place was handled with the utmost dignity and respect.
Your staff, in particular the gentlemen who collected Dad and Natalie, have been incredible.
Between you, you have made the worst time of my life a little more bearable.
Thank you again.
With my very best wishes,
Jayne
October 2021
Could you please pass on our thanks to all involved in making the celebration of John's life such an amazing 'parting'.
In particular, please thank Stephen Measures who conducted the funeral, he made it very special and I think John would have really like him.
Regards,
Barbara
Could you please pass on our thanks to all involved in making the celebration of John's life such an amazing 'parting'.
In particular, please thank Stephen Measures who conducted the funeral, he made it very special and I think John would have really like him.
Regards,
Barbara
October 2021
Dear Yvonne,
Thank you so much for your kindness and invaluable help in arranging Jean's funeral, everything went according to plan - the flowers were beautiful and the staff were immaculate. You all made a sad occasion more bearable.
Kind regards to you all at Bastocks,
Mavis
Dear Yvonne,
Thank you so much for your kindness and invaluable help in arranging Jean's funeral, everything went according to plan - the flowers were beautiful and the staff were immaculate. You all made a sad occasion more bearable.
Kind regards to you all at Bastocks,
Mavis
October 2021
To Helen,
I wanted, on behalf of my family and myself, to thank you personally and all of the staff (both 'front of house' and 'behind the scenes') at Bastocks for the wonderful service and support provided to help us plan and prepare for my Mom's funeral.
From the moment we contacted you and made our first visit, we knew we had made the right choice of Funeral Director. Having no knowledge of Funeral Directors in Birmingham, we had to rely upon your website to help us make our decision. We knew only that we wanted a family run business to provide the service.
The professionalism and attention to detail was exactly what we were looking for - and we certainly were not disappointed. You made the whole process seem so effortless, with everything a family could possibly want at such a difficult time.
Nothing was too much trouble, no detail too small - even down to the internal picture of Yardley Crematorium (and information regarding seating)
- the simplicity of the Order of Service, but with attention to every detail, no matter how small; Lily of the Valley picture, single simple border, advice regarding the inclusion of photographs
- the advice regarding every aspect of the funeral
- the folder in which to keep documentation safe
As a self-professed perfectionist, I always work towards achieving the very best I can in all I do, so finding Bastocks was clearly meant to be.
The whole process, culminating in the funeral itself, went so beautifully smoothly and was all we could have wanted for our treasured, dearly loved wife, mom, nan and mom-in-law. (She would certainly have been very impressed!)
It is without hesitation that we would recommend Bastocks.
Please accept our most sincere and heartfelt thanks,
With kindest regards,
Michele and family
To Helen,
I wanted, on behalf of my family and myself, to thank you personally and all of the staff (both 'front of house' and 'behind the scenes') at Bastocks for the wonderful service and support provided to help us plan and prepare for my Mom's funeral.
From the moment we contacted you and made our first visit, we knew we had made the right choice of Funeral Director. Having no knowledge of Funeral Directors in Birmingham, we had to rely upon your website to help us make our decision. We knew only that we wanted a family run business to provide the service.
The professionalism and attention to detail was exactly what we were looking for - and we certainly were not disappointed. You made the whole process seem so effortless, with everything a family could possibly want at such a difficult time.
Nothing was too much trouble, no detail too small - even down to the internal picture of Yardley Crematorium (and information regarding seating)
- the simplicity of the Order of Service, but with attention to every detail, no matter how small; Lily of the Valley picture, single simple border, advice regarding the inclusion of photographs
- the advice regarding every aspect of the funeral
- the folder in which to keep documentation safe
As a self-professed perfectionist, I always work towards achieving the very best I can in all I do, so finding Bastocks was clearly meant to be.
The whole process, culminating in the funeral itself, went so beautifully smoothly and was all we could have wanted for our treasured, dearly loved wife, mom, nan and mom-in-law. (She would certainly have been very impressed!)
It is without hesitation that we would recommend Bastocks.
Please accept our most sincere and heartfelt thanks,
With kindest regards,
Michele and family
October 2021
To Ms. Natalie and all other lovely staff at Bastock Olton,
Thank you for your assistance and much help at the time of need on our dear Mother's demise.
It is much remembered and appreciated.
Vic and Ganga
To Ms. Natalie and all other lovely staff at Bastock Olton,
Thank you for your assistance and much help at the time of need on our dear Mother's demise.
It is much remembered and appreciated.
Vic and Ganga
September 2021
Thank you Jane for carrying out our wishes and the excellent arrangements for Janet's funeral service. She looked lovely when we saw her in the chapel of rest.
Thank you so much for getting her safely home to York for the burial.
Janette and John
Thank you Jane for carrying out our wishes and the excellent arrangements for Janet's funeral service. She looked lovely when we saw her in the chapel of rest.
Thank you so much for getting her safely home to York for the burial.
Janette and John
September 2021
Dear Natalie,
Just a little note to say thank you for your kindness and support during making the arrangements for my Dad's funeral. You made a difficult time a little easier and made me feel comfortable with your knowledge and guidance.
Many thanks,
Linda
Dear Natalie,
Just a little note to say thank you for your kindness and support during making the arrangements for my Dad's funeral. You made a difficult time a little easier and made me feel comfortable with your knowledge and guidance.
Many thanks,
Linda
September 2021
To everyone at Bastocks, especially Helen and Jane,
Thank you all so much for looking after our Dad and us - he had a great send off.
We were so delighted.
Marie, Ellie and Kathleen
To everyone at Bastocks, especially Helen and Jane,
Thank you all so much for looking after our Dad and us - he had a great send off.
We were so delighted.
Marie, Ellie and Kathleen
September 2021
Dear Natalie, Helen and all your team,
Many thanks for taking care of our dear Mom, making sure she was looking her best and saying hello. Mom would have appreciated it very much as we do.
Thank you for all your help and support in planning her funeral, which went very well and it has been a comfort to hear our family and friends telling us she would have been so proud. It went smoothly and efficiently thanks to you all.
All our thanks and gratitude to you all from our entire family.
Kathleen, Ursula, Mark, William, in-laws and grandchildren
Dear Natalie, Helen and all your team,
Many thanks for taking care of our dear Mom, making sure she was looking her best and saying hello. Mom would have appreciated it very much as we do.
Thank you for all your help and support in planning her funeral, which went very well and it has been a comfort to hear our family and friends telling us she would have been so proud. It went smoothly and efficiently thanks to you all.
All our thanks and gratitude to you all from our entire family.
Kathleen, Ursula, Mark, William, in-laws and grandchildren
September 2021
Dear David,
Stuart and I would like to thank you most sincerely for the sensitive and professional way you and your staff organised and conducted Mum's funeral. Every detail was exactly as we wished it to be. Your kind support helped us through a very difficult day.
Thank you all once again,
Helen and Stuart
Dear David,
Stuart and I would like to thank you most sincerely for the sensitive and professional way you and your staff organised and conducted Mum's funeral. Every detail was exactly as we wished it to be. Your kind support helped us through a very difficult day.
Thank you all once again,
Helen and Stuart
August 2021
Dear Yvonne, David and the Bastock team,
Thank you so much for helping us give Mike the most fitting service and day for his final journey.
Despite the excitement of the Air Ambulance fly-over, the cars did impress our grandchildren, so it would seem you made everything perfect!
I will write a web review when I am certain I've included everything we feel about your care.
Thank you.
Dorothy, Claire and Mark
Dear Yvonne, David and the Bastock team,
Thank you so much for helping us give Mike the most fitting service and day for his final journey.
Despite the excitement of the Air Ambulance fly-over, the cars did impress our grandchildren, so it would seem you made everything perfect!
I will write a web review when I am certain I've included everything we feel about your care.
Thank you.
Dorothy, Claire and Mark
August 2021
To everyone at Bastocks,
Many thanks to you all for conducting my husband's funeral service.
Myself and family were very impressed how professional you all were on the day.
The cars were immaculate and you were all very polite and caring and looked so smart in your uniforms. There was nothing we could fault.
During the wake, I had people commenting on the way you all did what was required, making a very sad day a little more bearable to which we thank you.
I would always recommend Bastocks in future if asked.
Yours sincerely,
Jean
To everyone at Bastocks,
Many thanks to you all for conducting my husband's funeral service.
Myself and family were very impressed how professional you all were on the day.
The cars were immaculate and you were all very polite and caring and looked so smart in your uniforms. There was nothing we could fault.
During the wake, I had people commenting on the way you all did what was required, making a very sad day a little more bearable to which we thank you.
I would always recommend Bastocks in future if asked.
Yours sincerely,
Jean
August 2021
Dear Jane and all at Olton,
Thank you so much for taking such good care of Dad while he was with you - it really meant a lot and was a comfort to us - thank you for looking after us too!
Thank you also for everything on the day of the funeral, it was all beautifully done and went so smoothly, we'll always be grateful that such a difficult time was made easier by you all.
With thanks and best wishes,
Jan, Helen and all the family
Dear Jane and all at Olton,
Thank you so much for taking such good care of Dad while he was with you - it really meant a lot and was a comfort to us - thank you for looking after us too!
Thank you also for everything on the day of the funeral, it was all beautifully done and went so smoothly, we'll always be grateful that such a difficult time was made easier by you all.
With thanks and best wishes,
Jan, Helen and all the family
August 2021
Sally,
In January 2021 we lost our dearest mother who was only 64. Coming from an Indian family we were given (by relatives) a few "Asian funeral directors" details. It is automatically assumed that they would have a full understanding of the rituals and be more forthcoming to ensure even with the strict restrictions of Covid our mum would be given a dignified and professional service. After a couple of conversations with other companies our hearts sank in ways words could not describe.
A family friend who recently lost a family member explained their loved ones service was conducted by C Bastock really well.
We contacted the Shirley branch and spoke with Sally. From the initial conversation we were put at ease there was a very gentle, empathetic and calm approach with such attention to detail in what they offered and inclusive of faith/religion. Within 35 minutes we were already decided that this was the kind of company who we felt would look after our mum and were already going over and above without adding extra charges. Although cost is not something you think of at the time, Sally ensured we had full transparency and a clear understanding of what we could and could not do within the restrictions.
The day of service was so well organised by James and the team, understanding our anxiety, beliefs and being as flexible as possible with routes and extra support for a disabled family member. They also provided the opportunity for us to say a private farewell to our mother prior to the funeral, which was something so special and much needed.
C Bastock are a professional team who tailored and understood the importance of ensuring that the service provided was to the highest level with great assurance of a dignified goodbye to a loved one.
Thank you so much
The Solanki family
Sally,
In January 2021 we lost our dearest mother who was only 64. Coming from an Indian family we were given (by relatives) a few "Asian funeral directors" details. It is automatically assumed that they would have a full understanding of the rituals and be more forthcoming to ensure even with the strict restrictions of Covid our mum would be given a dignified and professional service. After a couple of conversations with other companies our hearts sank in ways words could not describe.
A family friend who recently lost a family member explained their loved ones service was conducted by C Bastock really well.
We contacted the Shirley branch and spoke with Sally. From the initial conversation we were put at ease there was a very gentle, empathetic and calm approach with such attention to detail in what they offered and inclusive of faith/religion. Within 35 minutes we were already decided that this was the kind of company who we felt would look after our mum and were already going over and above without adding extra charges. Although cost is not something you think of at the time, Sally ensured we had full transparency and a clear understanding of what we could and could not do within the restrictions.
The day of service was so well organised by James and the team, understanding our anxiety, beliefs and being as flexible as possible with routes and extra support for a disabled family member. They also provided the opportunity for us to say a private farewell to our mother prior to the funeral, which was something so special and much needed.
C Bastock are a professional team who tailored and understood the importance of ensuring that the service provided was to the highest level with great assurance of a dignified goodbye to a loved one.
Thank you so much
The Solanki family
July 2021
Hi Jane
Just a courtesy email to say thank you for the way you conducted dads funeral on Friday, and for all your help leading up to the ceremony.
Please thank the staff on our behalf for making him look so peaceful in the chapel of rest.
Best wishes to you and all the staff.
Regards Tony and Katie
Hi Jane
Just a courtesy email to say thank you for the way you conducted dads funeral on Friday, and for all your help leading up to the ceremony.
Please thank the staff on our behalf for making him look so peaceful in the chapel of rest.
Best wishes to you and all the staff.
Regards Tony and Katie
July 2021
Hi Sarah and all the team at Bastocks,
From myself, mom and sister we just wanted to say thank you from the bottom of our hearts for all your support and providing the best send off for my dad. It was just so lovely.
Many thanks again
Jaime Davis and family xx
Hi Sarah and all the team at Bastocks,
From myself, mom and sister we just wanted to say thank you from the bottom of our hearts for all your support and providing the best send off for my dad. It was just so lovely.
Many thanks again
Jaime Davis and family xx
June 2021
Dear everyone at Bastocks who helped make my Dad’s funeral such a special occasion.
A special thank you to Sarah, you helped so much when nearer the date, the little details necessitated more frequent phone calls you were amazingly kind and helpful. Everything was just perfect, the planning help along the way, and the chance for Mum to see Dad looking so calm and peaceful at Olton. Then on the day. Even though Mum needed some assistance, I noticed the stunning cars that Mum had set her heart on, their arrival timing was precision perfect, the team turnout impeccable and when David Bastock introduced himself his smile, even wearing the mask was welcome and really helped me. My Dad never wanted to make a big fuss, but the occasion was handled with your utter professionalism that made the hardest day sleek, classic and dignified. The Order of Service cards looked beautiful, and I have already thanked Fiesta for the lovely flowers. Dee worked magic and I was able to collect them, re-arranged, the next day. We are able to still enjoy them.
Thank you again from all of us and especially Mum.
You helped us to be a family just very proud of our ‘Pa’.
Regards
Maureen
Dear everyone at Bastocks who helped make my Dad’s funeral such a special occasion.
A special thank you to Sarah, you helped so much when nearer the date, the little details necessitated more frequent phone calls you were amazingly kind and helpful. Everything was just perfect, the planning help along the way, and the chance for Mum to see Dad looking so calm and peaceful at Olton. Then on the day. Even though Mum needed some assistance, I noticed the stunning cars that Mum had set her heart on, their arrival timing was precision perfect, the team turnout impeccable and when David Bastock introduced himself his smile, even wearing the mask was welcome and really helped me. My Dad never wanted to make a big fuss, but the occasion was handled with your utter professionalism that made the hardest day sleek, classic and dignified. The Order of Service cards looked beautiful, and I have already thanked Fiesta for the lovely flowers. Dee worked magic and I was able to collect them, re-arranged, the next day. We are able to still enjoy them.
Thank you again from all of us and especially Mum.
You helped us to be a family just very proud of our ‘Pa’.
Regards
Maureen
June 2021
Dear Sally, James, and all at Bastock funeral home.
On behalf of the small family group who attended the funeral of Paul Pallatina, we would like to say 'thank you' for all you did for a long lost relative, on his final journey. The funeral car and coffin were lovely, and staff were smart and so respectful of a soul who died alone. The Celebrant too, did such a wonderful service. It is heartwarming to know that other lonely souls who are in the hands of Social Services, are given such care and respect at the end of their life, and have such respect given by you, the Funeral Directors.
Many thanks for all you did
Kindest regards
Gaye Tye
Dear Sally, James, and all at Bastock funeral home.
On behalf of the small family group who attended the funeral of Paul Pallatina, we would like to say 'thank you' for all you did for a long lost relative, on his final journey. The funeral car and coffin were lovely, and staff were smart and so respectful of a soul who died alone. The Celebrant too, did such a wonderful service. It is heartwarming to know that other lonely souls who are in the hands of Social Services, are given such care and respect at the end of their life, and have such respect given by you, the Funeral Directors.
Many thanks for all you did
Kindest regards
Gaye Tye
June 2021
Dear Natalie
Hope you are well. Just wanted to say a massive thank you to you and the team at Bastocks. Everything was perfect yesterday for dad, your support, kindness and guidance is greatly appreciated.
Kind Regards
Angela & Family x
Dear Natalie
Hope you are well. Just wanted to say a massive thank you to you and the team at Bastocks. Everything was perfect yesterday for dad, your support, kindness and guidance is greatly appreciated.
Kind Regards
Angela & Family x
June 2021
To Yvonne and all the staff at Bastocks,
Thank you very much for all your help to make Joanne's passing the best it could be Excellent Service!
from Joanne's family. x
To Yvonne and all the staff at Bastocks,
Thank you very much for all your help to make Joanne's passing the best it could be Excellent Service!
from Joanne's family. x
June 2021
Yvonne and all the staff at C. Bastock Ltd.
Thank you so much for the lovely funeral for Doreen. Everything was just perfect and could you also thank the celebrant Angie Fields, she also made the service perfect.
Love Karen.
Yvonne and all the staff at C. Bastock Ltd.
Thank you so much for the lovely funeral for Doreen. Everything was just perfect and could you also thank the celebrant Angie Fields, she also made the service perfect.
Love Karen.
June 2021
To all members of staff who looked after our mum to her final resting place. Sean and I would like to thank you for their help and support through this difficult time.
Kind regards,
Andrew, Sean and family.
To all members of staff who looked after our mum to her final resting place. Sean and I would like to thank you for their help and support through this difficult time.
Kind regards,
Andrew, Sean and family.
June 2021
To everyone who helped arrange with the arrangements for my late husbands funeral. You are a great bunch.
Thank you from Elaine, Claire, Dean and Christopher.
To everyone who helped arrange with the arrangements for my late husbands funeral. You are a great bunch.
Thank you from Elaine, Claire, Dean and Christopher.
June 2021
Hi Sally,
Thank you for all that you did to ensure my mum had a lovely farewell yesterday. I simply can’t Thank you enough. Please thank James and all his colleagues for everything they did on the day, so professional and really kind to us all on what was a very difficult day.
Patsy
Hi Sally,
Thank you for all that you did to ensure my mum had a lovely farewell yesterday. I simply can’t Thank you enough. Please thank James and all his colleagues for everything they did on the day, so professional and really kind to us all on what was a very difficult day.
Patsy
June 2021
Hi Yvonne,
I just wanted to thank you and Bastock's for helping us provide my mum with a funeral that she would have loved. Please pass on our thanks to the undertakers who really looked after us on the day with their kindness providing umbrellas and rescuing my shoe which was stuck in the grill outside the cemetery!
It was great to know we could ring you about any query we might have and your support with the planning was invaluable,
Kind regards,
Janet
Hi Yvonne,
I just wanted to thank you and Bastock's for helping us provide my mum with a funeral that she would have loved. Please pass on our thanks to the undertakers who really looked after us on the day with their kindness providing umbrellas and rescuing my shoe which was stuck in the grill outside the cemetery!
It was great to know we could ring you about any query we might have and your support with the planning was invaluable,
Kind regards,
Janet
May 2021
Dear Sarah
Just a quick note to say thank you so much for all your help with the arrangements of Robin's funeral. Thank you for being so patient and for dealing with matters in a professional and sensitive manner. We really appreciate you going that extra mile and helping to give Robin a fantastic send off. People commented that we "did him proud". That was also down to your help. Thank you also to the rest of the staff involved on the day. We will definitely recommend Bastocks to any friends or family.
Take care of yourself.
Kind regards
Jayne, Chris and family
Dear Sarah
Just a quick note to say thank you so much for all your help with the arrangements of Robin's funeral. Thank you for being so patient and for dealing with matters in a professional and sensitive manner. We really appreciate you going that extra mile and helping to give Robin a fantastic send off. People commented that we "did him proud". That was also down to your help. Thank you also to the rest of the staff involved on the day. We will definitely recommend Bastocks to any friends or family.
Take care of yourself.
Kind regards
Jayne, Chris and family
May 2021
Hi Yvonne.
Just to let you know everything went well. You are excellent and Bastocks have once again provided the highest of standards.
Many thanks from the family.
Regards,
Clive.
Hi Yvonne.
Just to let you know everything went well. You are excellent and Bastocks have once again provided the highest of standards.
Many thanks from the family.
Regards,
Clive.
April 2021
To All of the Team,
We just wanted to say thank you to you all for your kindness and support in looking after Graham and us all as a family. Thank you for your professionalism it really has helped us at the time.
From Angie and all of the Family.
To All of the Team,
We just wanted to say thank you to you all for your kindness and support in looking after Graham and us all as a family. Thank you for your professionalism it really has helped us at the time.
From Angie and all of the Family.
April 2021
Sally and the team,
Thank you so much for everything you did to make Auntie Catherine's funeral so perfect on the day. It really went just as we had hoped.
I know she would have been very pleased.
Take care, with best wishes,
Frankie
Sally and the team,
Thank you so much for everything you did to make Auntie Catherine's funeral so perfect on the day. It really went just as we had hoped.
I know she would have been very pleased.
Take care, with best wishes,
Frankie
April 2021
James and Sally,
Just wanted to say a big thank you to you both for all of your help and advice during the arranging and delivery of Grahams funeral.
Thank you for all your kindness and support.
Angie xx
James and Sally,
Just wanted to say a big thank you to you both for all of your help and advice during the arranging and delivery of Grahams funeral.
Thank you for all your kindness and support.
Angie xx
April 2021
Dear Sally
I just wanted to let you know, the service for my Mum yesterday, Frieda Jonas, with your input and Jane on the day, could not have gone more smoothly. It was absolutely a wonderful tribute to my Mum. The celebrant was excellent. I could have not wished for a better send off.
Thank you all, for everything you have done for us.
Helen Strange
Dear Sally
I just wanted to let you know, the service for my Mum yesterday, Frieda Jonas, with your input and Jane on the day, could not have gone more smoothly. It was absolutely a wonderful tribute to my Mum. The celebrant was excellent. I could have not wished for a better send off.
Thank you all, for everything you have done for us.
Helen Strange
April 2021
Hi Pam,
I'd just like to express my thanks to you and your staff for the outstanding level of service provided, we couldn't have imagined a better send of for dad, everyone commented on the professionalism and respect your staff had shown.
Once again thank you all your help throughout the last 2 months.
Kind regards
Matthew
Hi Pam,
I'd just like to express my thanks to you and your staff for the outstanding level of service provided, we couldn't have imagined a better send of for dad, everyone commented on the professionalism and respect your staff had shown.
Once again thank you all your help throughout the last 2 months.
Kind regards
Matthew
April 2021
Hi James,
I hope you are having a good week? I just wanted to drop you an email on behalf of Mum, Nick and I to say thank you for the wonderful service that you and everyone at Bastock’s provided for Dad’s funeral. It was a sad day in some ways, during a tough time with Covid etc but we felt you steered us through it really well and compassionately. The best indicator of that I think is that mum said that in a weird way – she had really enjoyed the day. For a 93 year old’s send off – that feels about right.
Best wishes
Ian, Gill and Nick
Hi James,
I hope you are having a good week? I just wanted to drop you an email on behalf of Mum, Nick and I to say thank you for the wonderful service that you and everyone at Bastock’s provided for Dad’s funeral. It was a sad day in some ways, during a tough time with Covid etc but we felt you steered us through it really well and compassionately. The best indicator of that I think is that mum said that in a weird way – she had really enjoyed the day. For a 93 year old’s send off – that feels about right.
Best wishes
Ian, Gill and Nick
March 2021
Hi Jane
I just wanted to give you our heartfelt thanks for helping us through what is a very sad and painful time. As expected, you and the team did Mom and us all very proud, with your respectful, dignified and professional service, we simply could not have asked for more. We were really touched and grateful for your compassion and for arranging for such a perfect minister to conduct the service for Mom.
Thank you sincerely
Sue, Michael and family
Hi Jane
I just wanted to give you our heartfelt thanks for helping us through what is a very sad and painful time. As expected, you and the team did Mom and us all very proud, with your respectful, dignified and professional service, we simply could not have asked for more. We were really touched and grateful for your compassion and for arranging for such a perfect minister to conduct the service for Mom.
Thank you sincerely
Sue, Michael and family
March 2021
Hi Anne
Thank you so much for delivering such a professional service yesterday for Norman’s funeral. I was really touched and grateful for all your attention to detail and reassurance that Norman was with his little ABBA book and with the cards residents had made for him. It really was comforting to know that he was looked after in your care and to know he and you were covered in glitter!! Thank you too for giving me a thumbs up to let me know that my voice could be heard by all when I did the speech. The vicar was perfect and he communicated in a way that was understood by all the residents present.
Thank you to you all – from us all at Sherbourne Grange.
Kindest regards
Karen
Hi Anne
Thank you so much for delivering such a professional service yesterday for Norman’s funeral. I was really touched and grateful for all your attention to detail and reassurance that Norman was with his little ABBA book and with the cards residents had made for him. It really was comforting to know that he was looked after in your care and to know he and you were covered in glitter!! Thank you too for giving me a thumbs up to let me know that my voice could be heard by all when I did the speech. The vicar was perfect and he communicated in a way that was understood by all the residents present.
Thank you to you all – from us all at Sherbourne Grange.
Kindest regards
Karen
March 2021
Dear Yvonne,
Than you for the assistance you gave us in planning my Late husbands funeral. Yourself and C. Bastock staff provided a dignified professional service which was greatly appreciated at a very difficult time. Both Sunday and Monday ran so smoothly. I felt Martin was laid to rest with the respect he deserved. A first class service with every detail taken care of.
Thank you,
from Jackie and family.
Dear Yvonne,
Than you for the assistance you gave us in planning my Late husbands funeral. Yourself and C. Bastock staff provided a dignified professional service which was greatly appreciated at a very difficult time. Both Sunday and Monday ran so smoothly. I felt Martin was laid to rest with the respect he deserved. A first class service with every detail taken care of.
Thank you,
from Jackie and family.
March 2021
This is for your Yardley branch, my wife and granddaughter and son-in-law came to see you today about Kerry they were all dreading it but I would like to say thank you for making it so easy and comfortable for them at this very difficult time they said how at ease you made them feel so once again thank you kind regards, Chris
This is for your Yardley branch, my wife and granddaughter and son-in-law came to see you today about Kerry they were all dreading it but I would like to say thank you for making it so easy and comfortable for them at this very difficult time they said how at ease you made them feel so once again thank you kind regards, Chris
March 2021
Hi Natalie
Hope this finds you well. Firstly I would like to say a huge thank you for all your help in arranging our mum’s funeral. It took place on Friday and was perfect. It was just as we wanted and just ran smoothly. Anne, was wonderful on the day and just explained everything step by step, making us feel at ease on what is an anxious day already, so please do pass on our thanks to Anne & all the team at C. Bastock. At what is a sad & difficult period, you all have provided a wonderful service, making us feel comfortable and helping us make decisions and making everything we wanted possible. C. Bastock helped us 20 years ago with my dad’s funeral and you have done the same with mum, so thank you from the bottom of our hearts.
Please accept our deepest gratitude's once again for the service that C. Bastock have provided us and in particular yourself and Anne, you have been wonderful, thank you. I think the greatest compliment that I can pay you, is the fact I know (& others have said too) that my mum would most certainly have approved of it all, so thank you.
Kindest regards
Tori & Stuart
Hi Natalie
Hope this finds you well. Firstly I would like to say a huge thank you for all your help in arranging our mum’s funeral. It took place on Friday and was perfect. It was just as we wanted and just ran smoothly. Anne, was wonderful on the day and just explained everything step by step, making us feel at ease on what is an anxious day already, so please do pass on our thanks to Anne & all the team at C. Bastock. At what is a sad & difficult period, you all have provided a wonderful service, making us feel comfortable and helping us make decisions and making everything we wanted possible. C. Bastock helped us 20 years ago with my dad’s funeral and you have done the same with mum, so thank you from the bottom of our hearts.
Please accept our deepest gratitude's once again for the service that C. Bastock have provided us and in particular yourself and Anne, you have been wonderful, thank you. I think the greatest compliment that I can pay you, is the fact I know (& others have said too) that my mum would most certainly have approved of it all, so thank you.
Kindest regards
Tori & Stuart
March 2021
Hi Anne,
Just wanted to say thank you for everything you and your company did for Dads funeral last week. It was spot on! We would recommend you to anyone who asked us.
Best Regards and good luck with the new job
Jason Benjamin
Hi Anne,
Just wanted to say thank you for everything you and your company did for Dads funeral last week. It was spot on! We would recommend you to anyone who asked us.
Best Regards and good luck with the new job
Jason Benjamin
March 2021
To Everyone at Bastocks Funeral Services,
As a family, we would like to say a heartfelt thank you for the amazing way our son/brother/uncle/great uncle/dad ‘Ploddy’ was cared for and treated whilst in your care. The dignity and respect that was shown goes without saying. His funeral arrangements were exactly as we hoped and more. He had the most amazing send-off we had hoped for and that was down to the way your staff guided/helped us. We will be forever grateful and it goes without saying we would recommend you to everyone and anyone.
Many, many thanks and much love and respect,
The McAteer Family
To Everyone at Bastocks Funeral Services,
As a family, we would like to say a heartfelt thank you for the amazing way our son/brother/uncle/great uncle/dad ‘Ploddy’ was cared for and treated whilst in your care. The dignity and respect that was shown goes without saying. His funeral arrangements were exactly as we hoped and more. He had the most amazing send-off we had hoped for and that was down to the way your staff guided/helped us. We will be forever grateful and it goes without saying we would recommend you to everyone and anyone.
Many, many thanks and much love and respect,
The McAteer Family
March 2021
Dear Sarah,
Carol and I would very much like to record our heartfelt gratitude for the kind attention you have afforded to the funerals of both our parents over the past few months.
Firstly, there was Mum’s funeral to organise following her passing in October, after suffering her second stroke in September from which she sadly never recovered. Due to his slow recovery from COVID-19 and requiring regular attention from carers, Dad was very reliant on your guidance and advice when it came to organising her funeral. Dad was, I know, very reassured by the quiet efficiency and kind manner in which you attended to each and every query or request we placed before you.
Nothing was too much trouble it seemed, from enquiries about pressed flowers, arranging for Rev. David Barber to lead the service, producing the order of service and even posting some of these out to friends that were unable to attend and organising a Facebook connection for them.
More recently of course, was Dad’s sudden passing last month. Though he was frail, in a lot of physical discomfort and was missing Mum a great deal, we gradually seemed to be managing to slip into a daily routine and steady state of mind – and so his passing came as a sudden shock to all the family. Nevertheless, you ensured all the necessary arrangements were made, advised us regarding procedures regarding the Death Certificate and gently reminded us of things we needed to decide upon. Carol and I were again both equally assured by your professionalism at a time when naturally we were doubly grief stricken.
We are grateful that you are able to continue to care for Mum and Dad until such time that interments can be arranged. Thank you for your help too in arranging contact with Solihull Parish Office at St. Alphege Church and for sending the brochure and details of ashes caskets and also the company that supplies memorial headstones.
Again, please accept our heartfelt thanks for helping us through what is a very sad and painful time.
With our very best wishes for the future,
Andy and Carol
Dear Sarah,
Carol and I would very much like to record our heartfelt gratitude for the kind attention you have afforded to the funerals of both our parents over the past few months.
Firstly, there was Mum’s funeral to organise following her passing in October, after suffering her second stroke in September from which she sadly never recovered. Due to his slow recovery from COVID-19 and requiring regular attention from carers, Dad was very reliant on your guidance and advice when it came to organising her funeral. Dad was, I know, very reassured by the quiet efficiency and kind manner in which you attended to each and every query or request we placed before you.
Nothing was too much trouble it seemed, from enquiries about pressed flowers, arranging for Rev. David Barber to lead the service, producing the order of service and even posting some of these out to friends that were unable to attend and organising a Facebook connection for them.
More recently of course, was Dad’s sudden passing last month. Though he was frail, in a lot of physical discomfort and was missing Mum a great deal, we gradually seemed to be managing to slip into a daily routine and steady state of mind – and so his passing came as a sudden shock to all the family. Nevertheless, you ensured all the necessary arrangements were made, advised us regarding procedures regarding the Death Certificate and gently reminded us of things we needed to decide upon. Carol and I were again both equally assured by your professionalism at a time when naturally we were doubly grief stricken.
We are grateful that you are able to continue to care for Mum and Dad until such time that interments can be arranged. Thank you for your help too in arranging contact with Solihull Parish Office at St. Alphege Church and for sending the brochure and details of ashes caskets and also the company that supplies memorial headstones.
Again, please accept our heartfelt thanks for helping us through what is a very sad and painful time.
With our very best wishes for the future,
Andy and Carol
March 2021
To Sarah,
Just a little note to say many thanks for all your help and more importantly your support. You have made such a difference to the organisation of Dad’s funeral with the kindness you have shown us. Your caring personality was the reason Kate and I decided to see Dad at the Chapel of Rest as you were so reassuring and thoughtful.
To Sarah,
Just a little note to say many thanks for all your help and more importantly your support. You have made such a difference to the organisation of Dad’s funeral with the kindness you have shown us. Your caring personality was the reason Kate and I decided to see Dad at the Chapel of Rest as you were so reassuring and thoughtful.
March 2021
Dear Yvonne,
Just a short note to say thank you for all your help over the past few weeks. It was a great relief after discovering from the police that Malcom was being treated as having no next of kin, that in fact his body was with yourselves. You have been very helpful to both Lindsey and myself and it has been much appreciated. Do say thank you to all those who helped today, the funeral service was all I could have wished, simple but respectful.
Dear Yvonne,
Just a short note to say thank you for all your help over the past few weeks. It was a great relief after discovering from the police that Malcom was being treated as having no next of kin, that in fact his body was with yourselves. You have been very helpful to both Lindsey and myself and it has been much appreciated. Do say thank you to all those who helped today, the funeral service was all I could have wished, simple but respectful.
March 2021
Dear All,
I wanted to say thank you to all of your staff who were involved in the preparations and delivery of the funeral for Beryl. The thoughtful care and attention that went into the planning for this funeral service is clear. Your staff were wonderfully professional, friendly and welcoming to all.
This was such a well presented celebration.
St. Michael’s Church
Dear All,
I wanted to say thank you to all of your staff who were involved in the preparations and delivery of the funeral for Beryl. The thoughtful care and attention that went into the planning for this funeral service is clear. Your staff were wonderfully professional, friendly and welcoming to all.
This was such a well presented celebration.
St. Michael’s Church
March 2021
Dear David and all at Olton Chapel of Rest,
I would like to express my thanks for the care given to my husband whilst he was with you at the chapel of rest. The funeral was beautiful and conducted in a professional and caring way.
Thank you again.
Kind regards, Annie and Family
Dear David and all at Olton Chapel of Rest,
I would like to express my thanks for the care given to my husband whilst he was with you at the chapel of rest. The funeral was beautiful and conducted in a professional and caring way.
Thank you again.
Kind regards, Annie and Family
March 2021
Dear Ann,
My Father and I wanted to thank you and your team for the exemplary way in which you conducted my Mum’s funeral. All went perfectly to plan and the fogging and flowers looked just as she would have wished. I always admire professionalism and there is no doubt that you demonstrated it in spades. Thank you for making a difficult day pass in such a dignified way.
Dear Ann,
My Father and I wanted to thank you and your team for the exemplary way in which you conducted my Mum’s funeral. All went perfectly to plan and the fogging and flowers looked just as she would have wished. I always admire professionalism and there is no doubt that you demonstrated it in spades. Thank you for making a difficult day pass in such a dignified way.
March 2021
Hi Anne,
Sorry - there’s no escaping my endless emails. I just wanted to say a huge thank you for everything you did for my Dad and I. Not just yesterday, but right from the start when you quickly took my dad into your care because I’d said it was important to me. It meant so much. Yesterday was beautiful and I really appreciate you taking the time to arrange the specific limo that my mom had requested. All staff were professional and respectful yesterday but I really appreciated your presence and your continual reassurance that I could be a pallbearer. I’m so glad I did it. You definitely have a knack of turning tears into laughter within minutes. I am so glad that we chose you to care for Dad and just wanted to tell you how grateful I am for all that you’ve done.
Kindest Regards
Lindsey
Hi Anne,
Sorry - there’s no escaping my endless emails. I just wanted to say a huge thank you for everything you did for my Dad and I. Not just yesterday, but right from the start when you quickly took my dad into your care because I’d said it was important to me. It meant so much. Yesterday was beautiful and I really appreciate you taking the time to arrange the specific limo that my mom had requested. All staff were professional and respectful yesterday but I really appreciated your presence and your continual reassurance that I could be a pallbearer. I’m so glad I did it. You definitely have a knack of turning tears into laughter within minutes. I am so glad that we chose you to care for Dad and just wanted to tell you how grateful I am for all that you’ve done.
Kindest Regards
Lindsey
March 2021
Hi Yvonne
The funeral went really well - that always seems a contradiction in terms doesn’t it - the sun was shining down on us unlike today, and the funeral directors were very professional and made me feel at ease. All the neighbours came out into the road to see him off and show their respects and it was very emotional, meaning I was in tears before we even set off. Justine did us proud and fitted everything in that I wanted to say so I cannot thank you enough. All that worrying about the coffin and the flowers is all behind me now, yet it felt so vitally important at the time, but we gave him the best send off I could have wished for, so please thank all at Bastock’s for me.
Love
Angie x
Hi Yvonne
The funeral went really well - that always seems a contradiction in terms doesn’t it - the sun was shining down on us unlike today, and the funeral directors were very professional and made me feel at ease. All the neighbours came out into the road to see him off and show their respects and it was very emotional, meaning I was in tears before we even set off. Justine did us proud and fitted everything in that I wanted to say so I cannot thank you enough. All that worrying about the coffin and the flowers is all behind me now, yet it felt so vitally important at the time, but we gave him the best send off I could have wished for, so please thank all at Bastock’s for me.
Love
Angie x
March 2021
Hello Jane,
I would like to say a big thank you to yourself and the company for the professional but also caring way in which you dealt with the whole procedure from beginning to end. I think you quickly picked up on the fact that it was a celebration of a life that had been shared with a whole range of people during her 101 years of life.
Margaret
Hello Jane,
I would like to say a big thank you to yourself and the company for the professional but also caring way in which you dealt with the whole procedure from beginning to end. I think you quickly picked up on the fact that it was a celebration of a life that had been shared with a whole range of people during her 101 years of life.
Margaret
February 2021
Hi Anne,
We'd just like to personally thank you, firstly for looking after our Dad while he was in your care and secondly for ensuring the day ran smoothly and was as good as it could be under the circumstances. So to all at C Bastock, we thank you, very much so.
Tammy, Dee and Billy
Hi Anne,
We'd just like to personally thank you, firstly for looking after our Dad while he was in your care and secondly for ensuring the day ran smoothly and was as good as it could be under the circumstances. So to all at C Bastock, we thank you, very much so.
Tammy, Dee and Billy
February 2021
To James & Sally,
Thank you so much for the great professionalism and attention to detail you showed conducting and helping to plan my Mum's funeral.
It is much appreciated. I couldn't fault your service.
Many thanks again,
Best wishes from Debbie, Graham, Sam & Olivia
To James & Sally,
Thank you so much for the great professionalism and attention to detail you showed conducting and helping to plan my Mum's funeral.
It is much appreciated. I couldn't fault your service.
Many thanks again,
Best wishes from Debbie, Graham, Sam & Olivia
February 2021
To James & all staff at Bastocks,
Thank you so much for all your efforts into Mom's funeral. I am glad I chose your company as you did us all proud.
From Michael & family
To James & all staff at Bastocks,
Thank you so much for all your efforts into Mom's funeral. I am glad I chose your company as you did us all proud.
From Michael & family
February 2021
Dear Yvonne
I just wanted to thank everyone at Bastocks for the excellent service given yesterday at my Mother’s funeral. The cars and drivers were immaculate, and the service cards were lovely. The service conducted by Suzi Lauder excellent. All those who attended on the day said what a lovely service it was, and have I also received emails from people who watched the on-line transmission. I know that my Mom would have been impressed with the cars and drivers (especially as Mr Bastock himself led the cortege), and that she would have been pleased with the service. I was very impressed from the time that I stepped into your offices at Olton and the way that you helped with making the arrangements. I am therefore happy that I provided Mom with the arrangements that she would have approved of and the tribute that she deserved. Thank you.
Kind regards,
Andrew
Dear Yvonne
I just wanted to thank everyone at Bastocks for the excellent service given yesterday at my Mother’s funeral. The cars and drivers were immaculate, and the service cards were lovely. The service conducted by Suzi Lauder excellent. All those who attended on the day said what a lovely service it was, and have I also received emails from people who watched the on-line transmission. I know that my Mom would have been impressed with the cars and drivers (especially as Mr Bastock himself led the cortege), and that she would have been pleased with the service. I was very impressed from the time that I stepped into your offices at Olton and the way that you helped with making the arrangements. I am therefore happy that I provided Mom with the arrangements that she would have approved of and the tribute that she deserved. Thank you.
Kind regards,
Andrew
February 2021
Dear David,
You and your staff attended to our aunt's funeral today (Wednesday) at Yardley Crematorium. I and my family want to thank you for the wonderful caring and professional way you assisted us at this very difficult and emotional time, both on the phone with Sarah who carried out our original arrangements and then when we had to adjust things at short notice some of our family were unable to attend and act as pallbearers.
We also want Rev. David Barber to know how reassuring he has been to me during our phone calls so please can you tell him I was so glad of his input. I and my family will be recommending your services to our friends and associates and thank you once again for today.
Kind regards
Julia
Dear David,
You and your staff attended to our aunt's funeral today (Wednesday) at Yardley Crematorium. I and my family want to thank you for the wonderful caring and professional way you assisted us at this very difficult and emotional time, both on the phone with Sarah who carried out our original arrangements and then when we had to adjust things at short notice some of our family were unable to attend and act as pallbearers.
We also want Rev. David Barber to know how reassuring he has been to me during our phone calls so please can you tell him I was so glad of his input. I and my family will be recommending your services to our friends and associates and thank you once again for today.
Kind regards
Julia
February 2021
Hi Anne,
It went very smoothly and the service was lovely, I managed to view it from my office desk. Please thank the whole team that were involved. Thanks for all of your help with the arrangements – I would never of known where to start !
Have a lovely day.
Thanks
Zoe
Hi Anne,
It went very smoothly and the service was lovely, I managed to view it from my office desk. Please thank the whole team that were involved. Thanks for all of your help with the arrangements – I would never of known where to start !
Have a lovely day.
Thanks
Zoe
February 2021
Jane
Many thanks for all your help, the service received has been superb and made a difficult situation as easy as possible to cope with. Please pass my thanks on to the rest of the team and especially Anne who looked after us so well on the day as well.
Many thanks
Darren
Jane
Many thanks for all your help, the service received has been superb and made a difficult situation as easy as possible to cope with. Please pass my thanks on to the rest of the team and especially Anne who looked after us so well on the day as well.
Many thanks
Darren
January 2021
Hi Anne
Everything went smoothly on Friday, although it perhaps wasn't my best day. David and the team were superb. I remember when Rachel's Dad died and David walked in front of his hearse she found it so respectful, so David doing the same for Rach from the Crem gates to the Chapel was a moving touch. I got to walk the whole way from the gates too, next to Rach, and I am so grateful I was allowed to do that. The wicker casket was beautiful and so fitting for Rach. And the flowers were perfect too. Thank you so much for organising all this for me.
Everyone says we did Rach proud and I couldn't have done this without your help so I will be forever grateful.
Thanks,
Carl.
Hi Anne
Everything went smoothly on Friday, although it perhaps wasn't my best day. David and the team were superb. I remember when Rachel's Dad died and David walked in front of his hearse she found it so respectful, so David doing the same for Rach from the Crem gates to the Chapel was a moving touch. I got to walk the whole way from the gates too, next to Rach, and I am so grateful I was allowed to do that. The wicker casket was beautiful and so fitting for Rach. And the flowers were perfect too. Thank you so much for organising all this for me.
Everyone says we did Rach proud and I couldn't have done this without your help so I will be forever grateful.
Thanks,
Carl.
January 2021
Good afternoon James,
Andy and I wanted to thank you for taking care of Mary and us over the last few weeks. You made the whole process very easy which in such a sad time really means a lot. Also for asking Angie to conduct the service for Mary. Angie was so warm and kind hearted the way she spoke about Mary it was as if she knew her personally.
Thank you again
Kind regards
Nicky and Andy
Good afternoon James,
Andy and I wanted to thank you for taking care of Mary and us over the last few weeks. You made the whole process very easy which in such a sad time really means a lot. Also for asking Angie to conduct the service for Mary. Angie was so warm and kind hearted the way she spoke about Mary it was as if she knew her personally.
Thank you again
Kind regards
Nicky and Andy
January 2021
Yvonne,
Thank you and the team today, a very professional service that went extremely well considering the circumstances. Once again thank you all.
Kind Regards
Ian
Yvonne,
Thank you and the team today, a very professional service that went extremely well considering the circumstances. Once again thank you all.
Kind Regards
Ian
January 2021
Dear Yvonne,
Thank you very much for your help and support in the organisation of Malcolm’s funeral this morning. Please pass on our gratitude to all involved in the planning and also at the crematorium today. It was a lovely service and a respectful farewell for Malcolm. We all managed to have the hard copy orders of service and these will act as a memento for those who wish to keep them.
With all best wishes,
Lindsey
Dear Yvonne,
Thank you very much for your help and support in the organisation of Malcolm’s funeral this morning. Please pass on our gratitude to all involved in the planning and also at the crematorium today. It was a lovely service and a respectful farewell for Malcolm. We all managed to have the hard copy orders of service and these will act as a memento for those who wish to keep them.
With all best wishes,
Lindsey
January 2021
Dear Jane,
Many thanks for all of your help and expertise. You and everyone at C. Bastock's helped my Dad's funeral go perfectly and respectfully.
Kind regards,
Anne Marie and family.
Dear Jane,
Many thanks for all of your help and expertise. You and everyone at C. Bastock's helped my Dad's funeral go perfectly and respectfully.
Kind regards,
Anne Marie and family.
January 2021
Dear Bastocks,
I take this opportunity to thank you all for your kindness, care and professionalism in supporting us with the funeral of our mother. Every member of your team displayed such wonderful respect. This meant so much to us at that difficult time.
I offer you every good wish to you all on behalf of the Hughes family.
Tim.
Dear Bastocks,
I take this opportunity to thank you all for your kindness, care and professionalism in supporting us with the funeral of our mother. Every member of your team displayed such wonderful respect. This meant so much to us at that difficult time.
I offer you every good wish to you all on behalf of the Hughes family.
Tim.
January 2021
To Yvonne and all at Bastocks,
Many thanks for looking after us so well. The funeral service was beautiful, everything went so smoothly.
Kind regards,
Sheila, Jane, Mark and family.
To Yvonne and all at Bastocks,
Many thanks for looking after us so well. The funeral service was beautiful, everything went so smoothly.
Kind regards,
Sheila, Jane, Mark and family.
January 2021
Dear Yvonne,
Just to say thanks for the way you all handled Mikes funeral. It was very professional, but also really personal. Your cars were really smart, Mike would have loved riding in one. The drivers and bearers were also really smart but nice as well. Suzi was very good and personal to us both, everyone who attended praised her and also your firm, it really helped to make the day go smoothly. Debbie, Tracey and Darren have also been praising you all, and luckily the day was dry but windy (Mike must have arranged that).
Thanks again and in time (not yet) I know who will be handling my funeral.
Best wishes to you all.
Valerie and family.
Dear Yvonne,
Just to say thanks for the way you all handled Mikes funeral. It was very professional, but also really personal. Your cars were really smart, Mike would have loved riding in one. The drivers and bearers were also really smart but nice as well. Suzi was very good and personal to us both, everyone who attended praised her and also your firm, it really helped to make the day go smoothly. Debbie, Tracey and Darren have also been praising you all, and luckily the day was dry but windy (Mike must have arranged that).
Thanks again and in time (not yet) I know who will be handling my funeral.
Best wishes to you all.
Valerie and family.
January 2021
Dear Yvonne,
Thank you for giving us great comfort at our difficult time. Sharing you experiences reassured us and restored faith in humanity. You have been very patient in providing guidance and reminding us of the necessary at key moments. We truly appreciate your heartfelt support. You made the quote "service with a smile" come to life.
With love and gratitude,
Janki, Deryani, Kiran, Jyoti and the Bhasker C. Desai extended family.
Dear Yvonne,
Thank you for giving us great comfort at our difficult time. Sharing you experiences reassured us and restored faith in humanity. You have been very patient in providing guidance and reminding us of the necessary at key moments. We truly appreciate your heartfelt support. You made the quote "service with a smile" come to life.
With love and gratitude,
Janki, Deryani, Kiran, Jyoti and the Bhasker C. Desai extended family.
January 2021
Dear Anne and Team,
From the minute we spoke, I knew Dad's funeral was in the right hands. The attention to detail, to get it just right for us was lovely. It made a difficult time so much easier. We knew it would be perfect on the day, and it was. Such professionalism, courtesy and compassion. Thank you so much for giving our dad the send off he deserved.
Take care and big hugs,
Claire, Liz, mom and Anne.
Dear Anne and Team,
From the minute we spoke, I knew Dad's funeral was in the right hands. The attention to detail, to get it just right for us was lovely. It made a difficult time so much easier. We knew it would be perfect on the day, and it was. Such professionalism, courtesy and compassion. Thank you so much for giving our dad the send off he deserved.
Take care and big hugs,
Claire, Liz, mom and Anne.
January 2021
Dear Just a huge thank you for the very professional yet thoughtful and caring way you handled the funeral service for my mother. It was quite beautiful.
Thank you again
Andrea
Dear Just a huge thank you for the very professional yet thoughtful and caring way you handled the funeral service for my mother. It was quite beautiful.
Thank you again
Andrea
December 2020
Dear Jane,
The family would like to thank you and the staff of Bastocks for the help, support and sensitivity you all showed on Mom’s passing. Mom had the funeral she deserved and it was handled with outstanding dignity. We thank you for that.
Kind regards
Sue
Dear Jane,
The family would like to thank you and the staff of Bastocks for the help, support and sensitivity you all showed on Mom’s passing. Mom had the funeral she deserved and it was handled with outstanding dignity. We thank you for that.
Kind regards
Sue
December 2020
Dear Sally and Colleagues,
My family and I would like to take this opportunity to thank each and every one at C Bastock Ltd for your compassion, support and thoughtfulness from beginning to end for our dearly beloved mother, father and family during this time in our journey of grief.
Take care and God bless
Kind regards
Debbie
Dear Sally and Colleagues,
My family and I would like to take this opportunity to thank each and every one at C Bastock Ltd for your compassion, support and thoughtfulness from beginning to end for our dearly beloved mother, father and family during this time in our journey of grief.
Take care and God bless
Kind regards
Debbie
December 2020
Hi Anne,
Have yourself a merry Christmas 🎅 🎄.
Thanks again for everything you've done for us we are really grateful on how you cared for Dad and us as a family.
Best wishes
Gary
Hi Anne,
Have yourself a merry Christmas 🎅 🎄.
Thanks again for everything you've done for us we are really grateful on how you cared for Dad and us as a family.
Best wishes
Gary
December 2020
Hi Pam,
I know I've already thanked you! But I just want to say, your absolutely amazing and a credit to the Bastocks funeral services. It was a terrible time for us especially so near to Christmas, but you made everything so easy for us. Moms funeral was beautiful thanks to you, and the sun was shining bright! Everyone who attended commented on Nigel Pietroni and how he made the service so personal to my lovely mom. But the complete preparation from beginning to end was done with respect and dignity.
I hope you and your colleagues have a lovely xmas, and here's to a better year next year.
Lesley x
Hi Pam,
I know I've already thanked you! But I just want to say, your absolutely amazing and a credit to the Bastocks funeral services. It was a terrible time for us especially so near to Christmas, but you made everything so easy for us. Moms funeral was beautiful thanks to you, and the sun was shining bright! Everyone who attended commented on Nigel Pietroni and how he made the service so personal to my lovely mom. But the complete preparation from beginning to end was done with respect and dignity.
I hope you and your colleagues have a lovely xmas, and here's to a better year next year.
Lesley x
December 2020
Hello Yvonne
Thank you so much.
I also just wanted to say a very big thank you for everything you did for us right from our first meeting with you, you were so professional yet understanding and you helped so much to guide us through this difficult time. Before, during and after the funeral, you have been wonderful, helpful and so supportive. We couldn’t have asked for more from a funeral director.
Thanks again Yvonne and Merry Christmas
God bless
Claire
Hello Yvonne
Thank you so much.
I also just wanted to say a very big thank you for everything you did for us right from our first meeting with you, you were so professional yet understanding and you helped so much to guide us through this difficult time. Before, during and after the funeral, you have been wonderful, helpful and so supportive. We couldn’t have asked for more from a funeral director.
Thanks again Yvonne and Merry Christmas
God bless
Claire
December 2020
Jane,
Thanks for sending the order of service, it looks wonderful. Thank you for all your hard work, I know its your job but the way you have carried it out has been amazing. I would also like to express my thanks with regard to Nigel the celebrant who has been absolutely on top of things. Between you, you have removed all the anxiety, thank you again.
Kind regards,
Simon
Jane,
Thanks for sending the order of service, it looks wonderful. Thank you for all your hard work, I know its your job but the way you have carried it out has been amazing. I would also like to express my thanks with regard to Nigel the celebrant who has been absolutely on top of things. Between you, you have removed all the anxiety, thank you again.
Kind regards,
Simon
December 2020
Dear Yvonne
The service was wonderful yesterday and everyone who came said so. Bastocks have been lovely to deal with throughout. I would particularly like to thank you Yvonne. When I first rang and spoke to you Dad was still alive. It was very hard having to arrange for an undertaker whilst he was still with us. (My mother in law was cross with me for doing it whilst Dad was still alive 😰 She couldn’t understand that we had to do it because he chose to die at home and the nurses had told me to. Bless.) So even though I was really upset and stressed when I spoke to you Yvonne, you were calm and kind, and that really helped me at one of the hardest moments of my life. I will always remember you for that and be grateful.
Then when you managed to get us a plot in Henley, and then a Service, well...words fail me! We are so very very grateful for that and dad would be delighted to still be in Henley 💕
David Bastock and the men who came yesterday were gentle and respectful and made it so special. Even the grey cars have been commented upon (with one mourners mum saying how lovely to see grey rather than black cars and that’s what she wants!
Please pass on our sincere thanks to everyone at Bastocks. You made a sad process as easy as it could be, and did it with kindness and dignity.
Again, thank you so very much.
Teresa and Phil
Dear Yvonne
The service was wonderful yesterday and everyone who came said so. Bastocks have been lovely to deal with throughout. I would particularly like to thank you Yvonne. When I first rang and spoke to you Dad was still alive. It was very hard having to arrange for an undertaker whilst he was still with us. (My mother in law was cross with me for doing it whilst Dad was still alive 😰 She couldn’t understand that we had to do it because he chose to die at home and the nurses had told me to. Bless.) So even though I was really upset and stressed when I spoke to you Yvonne, you were calm and kind, and that really helped me at one of the hardest moments of my life. I will always remember you for that and be grateful.
Then when you managed to get us a plot in Henley, and then a Service, well...words fail me! We are so very very grateful for that and dad would be delighted to still be in Henley 💕
David Bastock and the men who came yesterday were gentle and respectful and made it so special. Even the grey cars have been commented upon (with one mourners mum saying how lovely to see grey rather than black cars and that’s what she wants!
Please pass on our sincere thanks to everyone at Bastocks. You made a sad process as easy as it could be, and did it with kindness and dignity.
Again, thank you so very much.
Teresa and Phil
December 2020
Pam and Lorraine,
You have been amazing! Thank you making a difficult time easier.
Much love to you all,
Lesley, Roy, Robert, Barry and family.
Pam and Lorraine,
You have been amazing! Thank you making a difficult time easier.
Much love to you all,
Lesley, Roy, Robert, Barry and family.
December 2020
Hi Yvonne,
I just wanted to say that the service went very well today, obviously very difficult for us, but I couldn't have asked for more.
Mr Bastock and his team were impeccable, Dad was very impressed with the respect displayed. My uncle was impressed with the cars! And Justine did a wonderful job, several people commented how well she captured Mum. We had a little time afterwards to speak to the group and we weren't hurried at all.
Thanks especially to you for the smooth organisation, some reminiscing and selecting Justine.
Best wishes,
Claire
Hi Yvonne,
I just wanted to say that the service went very well today, obviously very difficult for us, but I couldn't have asked for more.
Mr Bastock and his team were impeccable, Dad was very impressed with the respect displayed. My uncle was impressed with the cars! And Justine did a wonderful job, several people commented how well she captured Mum. We had a little time afterwards to speak to the group and we weren't hurried at all.
Thanks especially to you for the smooth organisation, some reminiscing and selecting Justine.
Best wishes,
Claire
December 2020
Hi Anne,
Please would you pass on my & my sister's grateful thanks to your colleagues and David for the Memorial Service yesterday. Good luck with the technology - we were so grateful for it back in April but it is stressful joining the event & setting it up. We are dinosaurs when it comes to social media! Well done for attempting it. It was a great comfort at the time of Mother's funeral.
Best wishes
Anne and Jan
Hi Anne,
Please would you pass on my & my sister's grateful thanks to your colleagues and David for the Memorial Service yesterday. Good luck with the technology - we were so grateful for it back in April but it is stressful joining the event & setting it up. We are dinosaurs when it comes to social media! Well done for attempting it. It was a great comfort at the time of Mother's funeral.
Best wishes
Anne and Jan
November 2020
Dear James,
I hope you are well.
Firstly I would like to say a huge thank you to you and your team for the compassionate, kind and professional way in which you looked after our family. I know Jan, Cynth and the rest of Doug’s family were thoroughly impressed with your service.
Thank you once again for your service, we are truly grateful.
Stay safe and well.
John
Dear James,
I hope you are well.
Firstly I would like to say a huge thank you to you and your team for the compassionate, kind and professional way in which you looked after our family. I know Jan, Cynth and the rest of Doug’s family were thoroughly impressed with your service.
Thank you once again for your service, we are truly grateful.
Stay safe and well.
John
November 2020
Hi Anne
Just wanted to take this opportunity to say thanks so much for the past few weeks and for today, from the moment you picked our Dad up to the day of his last journey you have been truly great we are so greatfull that Dad has remained in your care during this time and that you looked after him could you please thank anyone that was part of looking after our Dad during this time.
Kindest regards
Paul & Mark and family.
Hi Anne
Just wanted to take this opportunity to say thanks so much for the past few weeks and for today, from the moment you picked our Dad up to the day of his last journey you have been truly great we are so greatfull that Dad has remained in your care during this time and that you looked after him could you please thank anyone that was part of looking after our Dad during this time.
Kindest regards
Paul & Mark and family.
November 2020
Good morning Yvonne,
Hope you are well ?
I just wanted to say that we received the beautiful invitation to the memorial service on the 6th December 2020 and wanted to say what a beautiful way for everyone to be remembered.
We as a family knew we had chosen the right place for Nan, but it's these beautiful touches and tributes and really make us realise. We would like to send a family donation for the charity and wondered if you would be kind enough to let me know who to make the cheque payable too and we will get that on the post to you. Thank you for just making each touch so special and really making us as a family feel our loved one continues to be remembered.
Kind regards always.
Lisa
Good morning Yvonne,
Hope you are well ?
I just wanted to say that we received the beautiful invitation to the memorial service on the 6th December 2020 and wanted to say what a beautiful way for everyone to be remembered.
We as a family knew we had chosen the right place for Nan, but it's these beautiful touches and tributes and really make us realise. We would like to send a family donation for the charity and wondered if you would be kind enough to let me know who to make the cheque payable too and we will get that on the post to you. Thank you for just making each touch so special and really making us as a family feel our loved one continues to be remembered.
Kind regards always.
Lisa
October 2020
Hi Yvonne,
I just wanted to say from us, all that we could not thank you enough for everything you have done to make nan's goodbye so very special and perfect to her. Nigel was an amazing celebrant who again Nan would of been very pleased to have met. It's like the most perfect people came together to help create everything for Nan. The flowers were absolutely beautiful and again it was like nan was surrounded by her garden. Please thank Mr. Bastock too and his colleagues for the dignity and respect of taking nan on her last "drive".
Please know there are never enough "Thank yous" that we can ever say to you.
Kind regards.
Lisa & Family.
Hi Yvonne,
I just wanted to say from us, all that we could not thank you enough for everything you have done to make nan's goodbye so very special and perfect to her. Nigel was an amazing celebrant who again Nan would of been very pleased to have met. It's like the most perfect people came together to help create everything for Nan. The flowers were absolutely beautiful and again it was like nan was surrounded by her garden. Please thank Mr. Bastock too and his colleagues for the dignity and respect of taking nan on her last "drive".
Please know there are never enough "Thank yous" that we can ever say to you.
Kind regards.
Lisa & Family.
September 2020
To Anne,
I just wanted to thank you (and your colleagues) on behalf of myself and my mum (Angela)and my nan (Audrey) for all your help and assistance in organise and attending my late Aunt's funeral on the 3rd July. You were there whenever we needed you, from calls to my many emails! We know it is your job but your kind and sympathetic manner really does make a difference at these times of sadness.
Your time and effort were very much appreciated.
With kind regards,
Samantha.
To Anne,
I just wanted to thank you (and your colleagues) on behalf of myself and my mum (Angela)and my nan (Audrey) for all your help and assistance in organise and attending my late Aunt's funeral on the 3rd July. You were there whenever we needed you, from calls to my many emails! We know it is your job but your kind and sympathetic manner really does make a difference at these times of sadness.
Your time and effort were very much appreciated.
With kind regards,
Samantha.
September 2020
Good afternoon Jane
Just wanted to say a big thank you to you and everyone at Bastocks for making my moms last journey such a special one !!
It was a very sad day and the way you and your lovely staff handle every detail makes us feel like we gave mom the final journey she would of been proud of.
Many thanks once again
Helen x
Good afternoon Jane
Just wanted to say a big thank you to you and everyone at Bastocks for making my moms last journey such a special one !!
It was a very sad day and the way you and your lovely staff handle every detail makes us feel like we gave mom the final journey she would of been proud of.
Many thanks once again
Helen x
September 2020
To Jane,
You have been wonderful as always. Thank you so much for your help, advice and support.
From Una and family.
To Jane,
You have been wonderful as always. Thank you so much for your help, advice and support.
From Una and family.
September 2020
Dear Anne,
We wanted to thank you for all you help and support as we went through hard times. Thanks for all you did for us you are very kind and thoughtful and your kind words and patience calmed us down and gave us soothing relief. We truly appreciate all your help.
Take care
With love
Linda and Karen.
Dear Anne,
We wanted to thank you for all you help and support as we went through hard times. Thanks for all you did for us you are very kind and thoughtful and your kind words and patience calmed us down and gave us soothing relief. We truly appreciate all your help.
Take care
With love
Linda and Karen.
September 2020
Dear Anne and everyone at Bastocks
We just wanted to say thank you and express our gratitude for all the kindness, support and guidance you provided after the loss of our lovely mum Margaret. You were a huge comfort at such a difficult time.
Regards,
Dawn, Jenny and family. xxx
Dear Anne and everyone at Bastocks
We just wanted to say thank you and express our gratitude for all the kindness, support and guidance you provided after the loss of our lovely mum Margaret. You were a huge comfort at such a difficult time.
Regards,
Dawn, Jenny and family. xxx
September 2020
Thank you so much! Thanks for making this difficult time as stress free as possible, and for providing a perfect service to all of the family even in the difficult circumstances. Last of all a massive thank you for giving Chloe the best send off she deserved.
Lots of love
The Wager Family.
Thank you so much! Thanks for making this difficult time as stress free as possible, and for providing a perfect service to all of the family even in the difficult circumstances. Last of all a massive thank you for giving Chloe the best send off she deserved.
Lots of love
The Wager Family.
September 2020
Our heartfelt thanks to an amazing team. Your kindness ands support was very much appreciated at this most difficult time.
Please enjoy these goodies on us.
Much love,
Jill, Mark and Wendy.
Our heartfelt thanks to an amazing team. Your kindness ands support was very much appreciated at this most difficult time.
Please enjoy these goodies on us.
Much love,
Jill, Mark and Wendy.
September 2020
Just wanted to say 'thank you' so much for everything you have done for my mom and my family. From start to finish you have all been so professional, helpful, supporting and caring. A special thank you to Jane who has dealt with moms funeral and myself, always happy to help efficiently and with care. Mom had always said she wanted to go to Bastocks, she had attended a seminar and open day with work and said how much she loved the cars and staff.
Many thanks,
Jo, Nick and family.
Just wanted to say 'thank you' so much for everything you have done for my mom and my family. From start to finish you have all been so professional, helpful, supporting and caring. A special thank you to Jane who has dealt with moms funeral and myself, always happy to help efficiently and with care. Mom had always said she wanted to go to Bastocks, she had attended a seminar and open day with work and said how much she loved the cars and staff.
Many thanks,
Jo, Nick and family.
September 2020
Dear Anne,
Thank you so much for making today very special for us. Right from the start we had every confidence in you and felt that we were in safe hands.
Your efficiency is amazing and everything we needed was effortlessly put in place. You made such a sad occasion much easier to deal with for us and as well as being very caring, your bright personality shone through and lifted our spirits. I’m so glad you were available to attend the funeral as it was good to see a familiar face. I would wholeheartedly recommend your service to others.
With very best wishes and thanks again,
Sue (and family)
Dear Anne,
Thank you so much for making today very special for us. Right from the start we had every confidence in you and felt that we were in safe hands.
Your efficiency is amazing and everything we needed was effortlessly put in place. You made such a sad occasion much easier to deal with for us and as well as being very caring, your bright personality shone through and lifted our spirits. I’m so glad you were available to attend the funeral as it was good to see a familiar face. I would wholeheartedly recommend your service to others.
With very best wishes and thanks again,
Sue (and family)
August 2020
Hi Yvonne,
What can I say? I am truly blessed to have the most professional, smart and dignified Company, Bastocks, to look after my Dad and conduct his funeral. David and the team were so very kind and sincere at a difficult time. From the moment I stepped into your Reception area I felt you were the right Funeral Directors to help steer me through this difficult time. You were so helpful when we chatted about our options but more than that I felt the warmth of the whole team from Reception through to David. You don’t get that overnight and you can’t fake it. Please convey my heartfelt thanks to all the team.
Thanks so much again.
Take Good Care
Gill xx
Hi Yvonne,
What can I say? I am truly blessed to have the most professional, smart and dignified Company, Bastocks, to look after my Dad and conduct his funeral. David and the team were so very kind and sincere at a difficult time. From the moment I stepped into your Reception area I felt you were the right Funeral Directors to help steer me through this difficult time. You were so helpful when we chatted about our options but more than that I felt the warmth of the whole team from Reception through to David. You don’t get that overnight and you can’t fake it. Please convey my heartfelt thanks to all the team.
Thanks so much again.
Take Good Care
Gill xx
August 2020
Dear Yvonne,
Thank you again for the care and attention you have shown us in the planning of Mary's funeral. The service went well, and Mary's sister Margaret was pleased with what we'd arranged, particularly the Order of Service and reproduction of Mary's photograph. The flowers were beautiful - simple, but striking the right note, and Angie was lovely. This is the first funeral my husband and I have arranged - your kindness, and the guidance you have given us, led us effectively led us through the process. We're most grateful to you and your team. Thank you.
Best wishes,
Helen
Dear Yvonne,
Thank you again for the care and attention you have shown us in the planning of Mary's funeral. The service went well, and Mary's sister Margaret was pleased with what we'd arranged, particularly the Order of Service and reproduction of Mary's photograph. The flowers were beautiful - simple, but striking the right note, and Angie was lovely. This is the first funeral my husband and I have arranged - your kindness, and the guidance you have given us, led us effectively led us through the process. We're most grateful to you and your team. Thank you.
Best wishes,
Helen
August 2020
Hi Jane,
Hope everything is good with you.
I just wanted to say thank you again for everything that you and the team did to help us with all the arrangements for Mum's funeral.
You were the first person from C. Bastock that I spoke to and that was on the day that Mum passed away You were so very kind and empathetic and helped me to understand what needed to happen. You also gave us great advice regarding the coffin, flowers, celebrants etc but in a very considered, impartial way. All the other members of the team that I got to know, Lisa and Anne were also wonderful and there were lots of other people that played a part in Mum's funeral that I don't know the names of but they were all fantastic.
I chose C. Bastock for a number of reasons:
- local, independent company
- good mix of male and female employees
- lovely silver fleet of cars
- great online reviews
I absolutely made the right choice and wouldn't hesitate to recommend your services.
I'd be more than happy to write a review if you would like, just let me know where to post it. Or, if you prefer, I can send it directly to you for you to use as you choose. Fingers crossed I have a flight back to Australia on Saturday!
Kind regards
Alison
Hi Jane,
Hope everything is good with you.
I just wanted to say thank you again for everything that you and the team did to help us with all the arrangements for Mum's funeral.
You were the first person from C. Bastock that I spoke to and that was on the day that Mum passed away You were so very kind and empathetic and helped me to understand what needed to happen. You also gave us great advice regarding the coffin, flowers, celebrants etc but in a very considered, impartial way. All the other members of the team that I got to know, Lisa and Anne were also wonderful and there were lots of other people that played a part in Mum's funeral that I don't know the names of but they were all fantastic.
I chose C. Bastock for a number of reasons:
- local, independent company
- good mix of male and female employees
- lovely silver fleet of cars
- great online reviews
I absolutely made the right choice and wouldn't hesitate to recommend your services.
I'd be more than happy to write a review if you would like, just let me know where to post it. Or, if you prefer, I can send it directly to you for you to use as you choose. Fingers crossed I have a flight back to Australia on Saturday!
Kind regards
Alison
August 2020
Hi Lorraine and Pam,
Thank you so much for all of your hard work, care and support regarding the funeral of Liz on Friday the 14th. Though these days are awful, yourselves, John & the remainder of the chaps made it go seamlessly. Please convey my thanks to everyone involved. Everyone in the congregation commented on what a wonderful service it was. Liz would have been impressed, and praise doesn't come any better than that.
Thank you again,
Pete
Hi Lorraine and Pam,
Thank you so much for all of your hard work, care and support regarding the funeral of Liz on Friday the 14th. Though these days are awful, yourselves, John & the remainder of the chaps made it go seamlessly. Please convey my thanks to everyone involved. Everyone in the congregation commented on what a wonderful service it was. Liz would have been impressed, and praise doesn't come any better than that.
Thank you again,
Pete
August 2020
Yvonne,
Both myself and my mother just wanted to express our heartfelt thanks to yourself and indeed everyone at Bastock's for the care and attention to detail that you all took over the arrangements for my father's ceremony, which was just a lovely event and left us not with sad memories but happy ones to take away and keep with us...
I will email Angie separately to this email to thank her, but I just wanted to endorse your recommendations as well, both Angie and Dee at Fiesta flowers were amazing and have given me lasting and happy memories to take forward in this time.
Lastly could you pass on my thanks to David, who presided over Dad's last journey, he was a gentleman and I could feel his care for his own business shone through, which is rare these days and I just wanted to thank him for his time and compassion...
Thank you all once again...
Kind regards,
Andy
Yvonne,
Both myself and my mother just wanted to express our heartfelt thanks to yourself and indeed everyone at Bastock's for the care and attention to detail that you all took over the arrangements for my father's ceremony, which was just a lovely event and left us not with sad memories but happy ones to take away and keep with us...
I will email Angie separately to this email to thank her, but I just wanted to endorse your recommendations as well, both Angie and Dee at Fiesta flowers were amazing and have given me lasting and happy memories to take forward in this time.
Lastly could you pass on my thanks to David, who presided over Dad's last journey, he was a gentleman and I could feel his care for his own business shone through, which is rare these days and I just wanted to thank him for his time and compassion...
Thank you all once again...
Kind regards,
Andy
July 2020
Dear David,
Thank you so much, I’m so pleased we chose Bastocks to organise my husband’s funeral. Throughout the process I met Pam, Lorraine and Anne who all put me at ease from the day we called in to talk about arrangements through to the receiving of this video. Nothing has been too much trouble for you, you treated us with dignity and respect and the service itself was splendid.
Many thanks
Jean
Dear David,
Thank you so much, I’m so pleased we chose Bastocks to organise my husband’s funeral. Throughout the process I met Pam, Lorraine and Anne who all put me at ease from the day we called in to talk about arrangements through to the receiving of this video. Nothing has been too much trouble for you, you treated us with dignity and respect and the service itself was splendid.
Many thanks
Jean
June 2020
Thank you Yvonne.
Just to say I popped to a friends yesterday and showed her the draft. She was so happy I’d chosen Bastocks. You arranged her mums service 2 years ago and she said the support you gave the family was fantastic. Although a difficult process you have made arranging Dads funeral so much easier. I have never felt pushed or coerced and your recommendation of Justine was also perfect.
Thanks again for all your help and support
Best Regards
Jacqui
Thank you Yvonne.
Just to say I popped to a friends yesterday and showed her the draft. She was so happy I’d chosen Bastocks. You arranged her mums service 2 years ago and she said the support you gave the family was fantastic. Although a difficult process you have made arranging Dads funeral so much easier. I have never felt pushed or coerced and your recommendation of Justine was also perfect.
Thanks again for all your help and support
Best Regards
Jacqui
June 2020
Hi Pam,
My grateful thanks to you and Lorraine for all your help over the last few weeks especially for your kindness and support during a very stressful time. I mentioned to David on Friday your services have been excellent.
The funeral went really well, lovely service from Jill Williams, beautiful flowers and splendid hearse. Please thank David and the team for their professionalism and respect in helping my Mom have the best send off possible during the current time.
Kind regards
Julie
Hi Pam,
My grateful thanks to you and Lorraine for all your help over the last few weeks especially for your kindness and support during a very stressful time. I mentioned to David on Friday your services have been excellent.
The funeral went really well, lovely service from Jill Williams, beautiful flowers and splendid hearse. Please thank David and the team for their professionalism and respect in helping my Mom have the best send off possible during the current time.
Kind regards
Julie
June 2020
Hi Yvonne,
Thank you for you good wishes, very kind. Your company did us proud again. Two moms and two dads have now been entrusted to Bastocks care.
Thank you all for your compassion and professionalism.
With gratitude, Carol and John.
Hi Yvonne,
Thank you for you good wishes, very kind. Your company did us proud again. Two moms and two dads have now been entrusted to Bastocks care.
Thank you all for your compassion and professionalism.
With gratitude, Carol and John.
June 2020
Morning Anne,
I just wanted to send you and all the staff at Bastock's a huge thank you. I felt like my mum's funeral was the only one that was happening yesterday. When I saw the hearse come into Kettlewell way and how wonderful the balloons and flowers looked. Amazing. One of the hardest parts of the funeral was walking my mum out of her road for the last time in 37 years. Anne you gave me the strength to do that, along with mum.
I have attached a copy of my mum's 80th birthday cake. You will know why I have sent this to you.
You looked after my mum impeccably.
Kind regards
Denise Reeve
Morning Anne,
I just wanted to send you and all the staff at Bastock's a huge thank you. I felt like my mum's funeral was the only one that was happening yesterday. When I saw the hearse come into Kettlewell way and how wonderful the balloons and flowers looked. Amazing. One of the hardest parts of the funeral was walking my mum out of her road for the last time in 37 years. Anne you gave me the strength to do that, along with mum.
I have attached a copy of my mum's 80th birthday cake. You will know why I have sent this to you.
You looked after my mum impeccably.
Kind regards
Denise Reeve
May 2020
Hi Anne,
Thank you so much for all your kindness and for giving my mom the best send off she could have in the current situation.
Many thanks,
Steve
Hi Anne,
Thank you so much for all your kindness and for giving my mom the best send off she could have in the current situation.
Many thanks,
Steve
May 2020
Dear Samantha
We would just like to thank all of C Bastock Ltd for your kindness at this challenging time. Yourself, and especially Sally who we could not have got this far without her help, nothing was too much trouble.
Thanks again.
Yours,
Janette and John
Dear Samantha
We would just like to thank all of C Bastock Ltd for your kindness at this challenging time. Yourself, and especially Sally who we could not have got this far without her help, nothing was too much trouble.
Thanks again.
Yours,
Janette and John
May 2020
Hi Anne,
Firstly, thank you for yesterday - the service was very well organised. Thank you to Bastocks and thank you to Nigel - you were both excellent!
You guys were fab
Kind Regards
Gary
Hi Anne,
Firstly, thank you for yesterday - the service was very well organised. Thank you to Bastocks and thank you to Nigel - you were both excellent!
You guys were fab
Kind Regards
Gary
May 2020
Hi Anne
I have been intending to email you for many weeks - just been really busy at work due to to the pandemic.
Please could you thank the C Bastock team for the kindness and support shown to my mother and I at such a difficult time following the death of my late Father, Alun Davies. Please specifically thank David for his support and kindness to me at the crematorium on 3rd April, and on the evening that my Father sadly passed away. It was so lovely to be able to keep the flowers - and to display the floral arrangement and take pictures of it in the garden my Father had created and loved so much. It was also really lovely to be able to place 3 red roses on the coffin at the end of the service - I was the only person at the funeral but my Mother and brother were on face time audio with me and I represented each with a red rose.
Please also thank James - he was so kind and understanding when we discussed the funeral arrangements and when we came so late one evening to view my Father.
Many thanks again to you and the C Bastock team.
Best Wishes,
Elaine Davies
Hi Anne
I have been intending to email you for many weeks - just been really busy at work due to to the pandemic.
Please could you thank the C Bastock team for the kindness and support shown to my mother and I at such a difficult time following the death of my late Father, Alun Davies. Please specifically thank David for his support and kindness to me at the crematorium on 3rd April, and on the evening that my Father sadly passed away. It was so lovely to be able to keep the flowers - and to display the floral arrangement and take pictures of it in the garden my Father had created and loved so much. It was also really lovely to be able to place 3 red roses on the coffin at the end of the service - I was the only person at the funeral but my Mother and brother were on face time audio with me and I represented each with a red rose.
Please also thank James - he was so kind and understanding when we discussed the funeral arrangements and when we came so late one evening to view my Father.
Many thanks again to you and the C Bastock team.
Best Wishes,
Elaine Davies
May 2020
Hello,
Just a thank you to you both for your services over the past few weeks and especially today, I think Dad would have had held a smile seeing the cars, hearing the music, and picking up some memorable moments of his life. The past weeks have gone in a flash, even more so today, just as Dad did too really. So thank you once again for everything as I had stressed for weeks about today but it went to plan.
Many thanks,
Pete Phillips
Hello,
Just a thank you to you both for your services over the past few weeks and especially today, I think Dad would have had held a smile seeing the cars, hearing the music, and picking up some memorable moments of his life. The past weeks have gone in a flash, even more so today, just as Dad did too really. So thank you once again for everything as I had stressed for weeks about today but it went to plan.
Many thanks,
Pete Phillips
May 2020
Dear David,
I hope that you are well, I know that things are exceptionally busy at present.
This is just to say thank you for the care your staff have shown towards a church family (Bushell) who buried their father at Witton today. Pam the funeral arranger went the extra mile with the arrangement, as did the staff who were in attendance at the cemetery.
Very best,
Julian Sampson
Vicar All Saints Church Small Heath.
Dear David,
I hope that you are well, I know that things are exceptionally busy at present.
This is just to say thank you for the care your staff have shown towards a church family (Bushell) who buried their father at Witton today. Pam the funeral arranger went the extra mile with the arrangement, as did the staff who were in attendance at the cemetery.
Very best,
Julian Sampson
Vicar All Saints Church Small Heath.
May 2020
Hi Jane
Just a quick thank you from myself and the family to all of the Bastock's team for their professional service, courtesy and respect at my father's funeral yesterday. A special thanks to Anne for her professionalism in leading the ceremonies and to David Barber who was also a very kind and lovely person. Thank you personally for all of your help, patience and assistance over the last few weeks.
Kind regards
Mark Paddock
Hi Jane
Just a quick thank you from myself and the family to all of the Bastock's team for their professional service, courtesy and respect at my father's funeral yesterday. A special thanks to Anne for her professionalism in leading the ceremonies and to David Barber who was also a very kind and lovely person. Thank you personally for all of your help, patience and assistance over the last few weeks.
Kind regards
Mark Paddock
May 2020
Dear Yvonne
I just wish to express on behalf of myself and all our family our grateful thanks for all the very well organised, tactful help and guidance you gave to us with the planning of my late Mother's funeral on Monday 11th. We fully appreciated all the hard work you put into these arrangements, in what have been exceptionally difficult circumstances and unprecedented times for us nationally, as well as personally. We were all impressed with the splendid car provided, the beautiful flowers and especially to the staff who were well presented, courteous and exceptionally helpful with their advice throughout the entire procedure. Please convey our thanks to those colleagues who took part in supervising and making this as smooth as could possibly be hoped for in these surreal circumstances.
With our many thanks to you and to your colleagues. We hope you all keep well and safe over the coming unpredictable months to come.
With our best wishes and kind regards to you all.
Maureen Griffiths
Dear Yvonne
I just wish to express on behalf of myself and all our family our grateful thanks for all the very well organised, tactful help and guidance you gave to us with the planning of my late Mother's funeral on Monday 11th. We fully appreciated all the hard work you put into these arrangements, in what have been exceptionally difficult circumstances and unprecedented times for us nationally, as well as personally. We were all impressed with the splendid car provided, the beautiful flowers and especially to the staff who were well presented, courteous and exceptionally helpful with their advice throughout the entire procedure. Please convey our thanks to those colleagues who took part in supervising and making this as smooth as could possibly be hoped for in these surreal circumstances.
With our many thanks to you and to your colleagues. We hope you all keep well and safe over the coming unpredictable months to come.
With our best wishes and kind regards to you all.
Maureen Griffiths
May 2020
Hi Yvonne
I hope all is well with you ...
I just wanted to thank you, and all of the team at Bastock’s for your help and support making arrangements and overseeing the service for my mum Alice last week. In these particularly challenging times, you made a potentially stressful situation very straightforward and easy to work through. The team on the day were very supportive and understanding, which my father particularly found comforting.
Best regards
Peter
Hi Yvonne
I hope all is well with you ...
I just wanted to thank you, and all of the team at Bastock’s for your help and support making arrangements and overseeing the service for my mum Alice last week. In these particularly challenging times, you made a potentially stressful situation very straightforward and easy to work through. The team on the day were very supportive and understanding, which my father particularly found comforting.
Best regards
Peter
April 2020
Hi Jane,
Just a quick note to thank you all for the excellent service you have provided over the last couple of weeks. All our needs have been met, and you have allowed us to complete all our Hindu rituals at this difficult time in a dignified & compassionate manner – when I explain to relatives what we have been able to do, they have been surprised. Even everything at the crem was perfect and the Facebook live feed set up by David was well received by relatives unable to join the service.
Thanks
Nitin
Hi Jane,
Just a quick note to thank you all for the excellent service you have provided over the last couple of weeks. All our needs have been met, and you have allowed us to complete all our Hindu rituals at this difficult time in a dignified & compassionate manner – when I explain to relatives what we have been able to do, they have been surprised. Even everything at the crem was perfect and the Facebook live feed set up by David was well received by relatives unable to join the service.
Thanks
Nitin
April 2020
Hi Dave
I just wanted to thank you from the bottom of my heart for supporting me and my family during this sad time. Your professionalism, empathy and kindness shone through every step of Alan’s journey. We are so grateful that you were able to accommodate Als brothers and sisters with their very own tender and personal tribute to him. Also, heartfelt thanks to you for setting up, capturing and delivering the wonderful live stream. I am still receiving messages on how beautiful and touching it all was. Without you and your amazing staff, we most certainly would not have been able to express the love we all had for my amazing Alan.
Once again, thank you all so very much.
Bless you Dave
Lesley
Xxxxx
Hi Dave
I just wanted to thank you from the bottom of my heart for supporting me and my family during this sad time. Your professionalism, empathy and kindness shone through every step of Alan’s journey. We are so grateful that you were able to accommodate Als brothers and sisters with their very own tender and personal tribute to him. Also, heartfelt thanks to you for setting up, capturing and delivering the wonderful live stream. I am still receiving messages on how beautiful and touching it all was. Without you and your amazing staff, we most certainly would not have been able to express the love we all had for my amazing Alan.
Once again, thank you all so very much.
Bless you Dave
Lesley
Xxxxx
April 2020
Hello Jane,
I just want to thank you for all your excellent help with the arrangements for Jane’s funeral....everything went very well as planned.
Please would you thank David and his team for their amazing professionalism as usual. We always know we are in safe hands.
Thank you again.
Kind regards Carole.
Hello Jane,
I just want to thank you for all your excellent help with the arrangements for Jane’s funeral....everything went very well as planned.
Please would you thank David and his team for their amazing professionalism as usual. We always know we are in safe hands.
Thank you again.
Kind regards Carole.
April 2020
Hello Anne, thank you and the Gentlemen of Bastocks for all your help, support, kindness & professionalism shown to us all yesterday, not only Mom's funeral but the care and information prior to this. The video was amazing, everyone was very pleased as in the terrible circumstances they were able to be part of Mom's day.
You & the others did a fantastic job thank you.
Hello Anne, thank you and the Gentlemen of Bastocks for all your help, support, kindness & professionalism shown to us all yesterday, not only Mom's funeral but the care and information prior to this. The video was amazing, everyone was very pleased as in the terrible circumstances they were able to be part of Mom's day.
You & the others did a fantastic job thank you.
April 2020
Hi Pam and Lorraine,
May I take this occasion, on behalf of the Wood family, to thank you both for all your time and patience in making the necessary arrangements run smoothly and removing any unnecessary stress (on my part) for the funeral that took place on Friday. The little last minute things that I noticed you guys sorted without me requesting, that so helped, it was so much appreciated; especially in these unusual times, I can imagine how busy you all are! Also please can you pass on our thanks to Dee your flower lady, as the flowers were beautiful and everyone were so pleased with them. Finally the funeral staff on the day were so considerate and sincere, we couldn’t have asked for the day to have gone any better.
Thank you to you all 😊
Andrea Thorpe-Wood
Hi Pam and Lorraine,
May I take this occasion, on behalf of the Wood family, to thank you both for all your time and patience in making the necessary arrangements run smoothly and removing any unnecessary stress (on my part) for the funeral that took place on Friday. The little last minute things that I noticed you guys sorted without me requesting, that so helped, it was so much appreciated; especially in these unusual times, I can imagine how busy you all are! Also please can you pass on our thanks to Dee your flower lady, as the flowers were beautiful and everyone were so pleased with them. Finally the funeral staff on the day were so considerate and sincere, we couldn’t have asked for the day to have gone any better.
Thank you to you all 😊
Andrea Thorpe-Wood
April 2020
Hi Yvonne
Thank you for your message and thank you too for supporting me again through a difficult time. Yet again you and the team made things as easy as possible. Everything went exactly to plan and everyone we came into contact with from your office was so very professional but also so very warm which makes such a difference. The flowers too were lovely, thank you for organising them and please do pass on my appreciation to the florist.
Even though it was a little surreal having so few mourners and having to sit apart we still managed to have most of Dad’s special people there, (of those that aren’t forced to stay indoors!). And of course the sun shone beautifully, just as it did when we said farewell to Peter. Dad loved the sunshine so he would have been pleased.
I will of course write separately to Justine but as you’ll imagine she did us proud .
Thank you so much Yvonne
Take good care and stay safe
Anne xx
Hi Yvonne
Thank you for your message and thank you too for supporting me again through a difficult time. Yet again you and the team made things as easy as possible. Everything went exactly to plan and everyone we came into contact with from your office was so very professional but also so very warm which makes such a difference. The flowers too were lovely, thank you for organising them and please do pass on my appreciation to the florist.
Even though it was a little surreal having so few mourners and having to sit apart we still managed to have most of Dad’s special people there, (of those that aren’t forced to stay indoors!). And of course the sun shone beautifully, just as it did when we said farewell to Peter. Dad loved the sunshine so he would have been pleased.
I will of course write separately to Justine but as you’ll imagine she did us proud .
Thank you so much Yvonne
Take good care and stay safe
Anne xx
April 2020
Hi Yvonne,
I just wanted to say a massive thank you to you and your team from all my family. Tuesday wasn’t what we wanted but due to the circumstances Mum had a lovely send off and everyone was very lovely and professional.
Thank you again Danni x
Hi Yvonne,
I just wanted to say a massive thank you to you and your team from all my family. Tuesday wasn’t what we wanted but due to the circumstances Mum had a lovely send off and everyone was very lovely and professional.
Thank you again Danni x
April 2020
Please pass on my special thanks to David and all staff at Bastocks for a very professional and caring service on the loss of my partner Elizabeth. It was a truly difficult time for me and her family and the day was made special by your dedication and the service provided. These are very strange times for funerals to take place and must be a great strain on all your staff, but professionalism showed above all this.
Also pass on my thanks to Lorraine at Yardley who was very professional and helpful from the very first day and kept me well informed along the way.
Mr. Roy Martin
Please pass on my special thanks to David and all staff at Bastocks for a very professional and caring service on the loss of my partner Elizabeth. It was a truly difficult time for me and her family and the day was made special by your dedication and the service provided. These are very strange times for funerals to take place and must be a great strain on all your staff, but professionalism showed above all this.
Also pass on my thanks to Lorraine at Yardley who was very professional and helpful from the very first day and kept me well informed along the way.
Mr. Roy Martin
April 2020
Hi Yvonne
Just a big thank you for all your help in arranging Mom's funeral. All the family greatly appreciated what you did for us. Additionally if you could thank David for his help on the day particularly with the streaming, which went down well with those who could not be present, and to the rest of funeral directors who attended on the day.
Regards,
Richard.
Hi Yvonne
Just a big thank you for all your help in arranging Mom's funeral. All the family greatly appreciated what you did for us. Additionally if you could thank David for his help on the day particularly with the streaming, which went down well with those who could not be present, and to the rest of funeral directors who attended on the day.
Regards,
Richard.
April 2020
Hello Yvonne,
On behalf of the family, I wanted to thank you and all of the team at Bastocks for the professionalism in handling my aunt's funeral arrangements. The hearse was stunning, it was similar, if not the same model used for a member of my husband's family.
Thank you also for accommodating the late change in commencing from my Aunt's house which was important to us. I was also particularly touched by the attendance by Mr Bastock, who attended my father's funeral 26 years ago and it meant a lot to my brother and I that he attended today.
I realise now that these are details I should have raised with you prior to the service, but you ensured that they were in place without the need for such instruction, thank you.
Best wishes,
Jayne
Hello Yvonne,
On behalf of the family, I wanted to thank you and all of the team at Bastocks for the professionalism in handling my aunt's funeral arrangements. The hearse was stunning, it was similar, if not the same model used for a member of my husband's family.
Thank you also for accommodating the late change in commencing from my Aunt's house which was important to us. I was also particularly touched by the attendance by Mr Bastock, who attended my father's funeral 26 years ago and it meant a lot to my brother and I that he attended today.
I realise now that these are details I should have raised with you prior to the service, but you ensured that they were in place without the need for such instruction, thank you.
Best wishes,
Jayne
April 2020
Hi Anne
I would just like to say a big thanks to yourself and all others at C. Bastock’s for my dads funeral and all the help you have given me throughout this time. I’m extremely grateful during this crazy time we are all going through.
Keith
Hi Anne
I would just like to say a big thanks to yourself and all others at C. Bastock’s for my dads funeral and all the help you have given me throughout this time. I’m extremely grateful during this crazy time we are all going through.
Keith
March 2020
Yvonne,
Thank you so much for looking after Mom and both Emma and I over these past few weeks, the fact that nothing was too much trouble for you and your kind words and advice throughout was really appreciated.
Please also pass on our thanks to your team that looked after us exceptionally well and professionally on Friday, it really meant so much for Emma and I to give Mom the best send off that we possibly could in such surreal circumstances.
Thank you again and best wishes.
Simon & Emma
Yvonne,
Thank you so much for looking after Mom and both Emma and I over these past few weeks, the fact that nothing was too much trouble for you and your kind words and advice throughout was really appreciated.
Please also pass on our thanks to your team that looked after us exceptionally well and professionally on Friday, it really meant so much for Emma and I to give Mom the best send off that we possibly could in such surreal circumstances.
Thank you again and best wishes.
Simon & Emma
March 2020
Hi Sally,
Jan and myself just wanted to say a massive thank you for all that you and those at Bastocks have done for us as a family, from the initial meeting with you 10 days before mum passed away till saying bye to you yesterday, you have been truly amazing making a normally difficult process easier for us as a family.
It is so clear to us the love and pride you take in your role and I’m sure you have many many thank yous for the work you do but these past few weeks have been exceptional circumstances and you really have gone above and beyond. I’m a control freak who for the first time ever let go of the control (well not completely) knowing you had everything under control.
The live stream was so successful and everyone has loved the fact they could feel part of this service. I’m not sure if you watched the filming but it was so tastefully done and we were blessed with the weather and the birds singing however the ending where they switched round to the blue sky and the sun was so such a lovely touch.
Mum looked peaceful and her hair was so perfect Sally honesty that meant so much to us as she was so particular about her hair. Knowing what we saw on the outside reassured us how well mum would have been cared for while with you all.
Thank you seems so inadequate but it comes with so much love respect and prayers to you all. I know things for you all will get much tougher over the coming weeks and months, stay safe and know you will remain in our thoughts and prayers.
Eternally grateful
Angela and Janet
Xx
Hi Sally,
Jan and myself just wanted to say a massive thank you for all that you and those at Bastocks have done for us as a family, from the initial meeting with you 10 days before mum passed away till saying bye to you yesterday, you have been truly amazing making a normally difficult process easier for us as a family.
It is so clear to us the love and pride you take in your role and I’m sure you have many many thank yous for the work you do but these past few weeks have been exceptional circumstances and you really have gone above and beyond. I’m a control freak who for the first time ever let go of the control (well not completely) knowing you had everything under control.
The live stream was so successful and everyone has loved the fact they could feel part of this service. I’m not sure if you watched the filming but it was so tastefully done and we were blessed with the weather and the birds singing however the ending where they switched round to the blue sky and the sun was so such a lovely touch.
Mum looked peaceful and her hair was so perfect Sally honesty that meant so much to us as she was so particular about her hair. Knowing what we saw on the outside reassured us how well mum would have been cared for while with you all.
Thank you seems so inadequate but it comes with so much love respect and prayers to you all. I know things for you all will get much tougher over the coming weeks and months, stay safe and know you will remain in our thoughts and prayers.
Eternally grateful
Angela and Janet
Xx
March 2020
Dear James,
Thank you once again for your input into last Friday’s funeral for my Mum. Everyone appreciated the care taken by you and your colleagues.
Thanks once again
Kind Regards
Annette Williams
Dear James,
Thank you once again for your input into last Friday’s funeral for my Mum. Everyone appreciated the care taken by you and your colleagues.
Thanks once again
Kind Regards
Annette Williams
March 2020
Dear Sally,
Thank you for all your help and making a very difficult time in my life much easier. The kindness and compassion you showed to myself and my son Paul, helped more than you will ever know.
Best wishes to you always,
Kind Regards,
Margaret
Dear Sally,
Thank you for all your help and making a very difficult time in my life much easier. The kindness and compassion you showed to myself and my son Paul, helped more than you will ever know.
Best wishes to you always,
Kind Regards,
Margaret
March 2020
Dear Yvonne
I would like to say a huge thank you to you. James and all the team who helped make a very sad day run smoothly.
On reflection I really could not have wished for a more caring and professional team to provide us with advice and service.
Kind regards
James
Dear Yvonne
I would like to say a huge thank you to you. James and all the team who helped make a very sad day run smoothly.
On reflection I really could not have wished for a more caring and professional team to provide us with advice and service.
Kind regards
James
March 2020
Hello Anne
I just wanted to confirm our telephone conversation from a little earlier. My sincere thanks to you and to your team for all the help and support you provided during a very difficult time after Mum passed. You did exactly the same back in 2012 when Dad passed. I would not hesitate to recommend your services to anyone I know.
Regards
David Thomas
Hello Anne
I just wanted to confirm our telephone conversation from a little earlier. My sincere thanks to you and to your team for all the help and support you provided during a very difficult time after Mum passed. You did exactly the same back in 2012 when Dad passed. I would not hesitate to recommend your services to anyone I know.
Regards
David Thomas
March 2020
Good morning Yvonne,
I just wanted to email you to say a massive thank you to you and all of the team at Bastocks who took care of us since we had the initial meeting to discuss Lucy’s funeral arrangements. From the care we receive when coming to the chapel of rest, through to the the service yesterday we could not fault Bastocks. All of the questions we had were always answered and the men yesterday were absolutely lovely and couldn’t do enough for us. We were inundated with comments from people about how lovely the service was and how amazing the Bastocks team were.
At this sad time we took great comfort in the amazing care we received.
Thank you again to you all!
Becky and family
Good morning Yvonne,
I just wanted to email you to say a massive thank you to you and all of the team at Bastocks who took care of us since we had the initial meeting to discuss Lucy’s funeral arrangements. From the care we receive when coming to the chapel of rest, through to the the service yesterday we could not fault Bastocks. All of the questions we had were always answered and the men yesterday were absolutely lovely and couldn’t do enough for us. We were inundated with comments from people about how lovely the service was and how amazing the Bastocks team were.
At this sad time we took great comfort in the amazing care we received.
Thank you again to you all!
Becky and family
March 2020
Dear Jane,
Thanks to you and your colleagues for all your kindness and help with my mums funeral arrangements. Really grateful to you.
Kind regards,
Alex Loughran
Dear Jane,
Thanks to you and your colleagues for all your kindness and help with my mums funeral arrangements. Really grateful to you.
Kind regards,
Alex Loughran
February 2020
To Jane and all the staff at Bastocks,
We would all like to say a huge thank you to the whole team for taking such good care of our mother and helping us with her funeral arrangements. We are very grateful for your support through this very difficult time.
Kind regards,
The family of the Late Kellie Gorman.
To Jane and all the staff at Bastocks,
We would all like to say a huge thank you to the whole team for taking such good care of our mother and helping us with her funeral arrangements. We are very grateful for your support through this very difficult time.
Kind regards,
The family of the Late Kellie Gorman.
February 2020
Sally,
The funeral went to plan yesterday your team were really good. .Please pass on our thanks to Shirley she was very good and got the tone just right
Thanks again for all your assistance it was appreciated
Regards,
Richard
Sally,
The funeral went to plan yesterday your team were really good. .Please pass on our thanks to Shirley she was very good and got the tone just right
Thanks again for all your assistance it was appreciated
Regards,
Richard
February 2020
Yvonne,
A big thank you from myself and my family to you and your colleagues for the outstanding service we received, from the 1st telephone call right through to the end of the whole process. You all made this difficult time a lot easier.
James Parkes & family
Yvonne,
A big thank you from myself and my family to you and your colleagues for the outstanding service we received, from the 1st telephone call right through to the end of the whole process. You all made this difficult time a lot easier.
James Parkes & family
January 2020
To all at C. Bastock,
I would just like to thank you for giving my mother a lovely send off. The staff were very pleasant and professional at all times, we are grateful for all you have done and how welcome you made me and my family feel.
Kind regards,
Kenneth and family.
To all at C. Bastock,
I would just like to thank you for giving my mother a lovely send off. The staff were very pleasant and professional at all times, we are grateful for all you have done and how welcome you made me and my family feel.
Kind regards,
Kenneth and family.
January 2020
A massive thank you to you Sally, James and your Team yesterday.
So professional, friendly and reassuring. I would 100% recommend Bastock's . The flowers looked stunning too.
From start to finish you looked after everything so well.
Kind regards
Sandra
A massive thank you to you Sally, James and your Team yesterday.
So professional, friendly and reassuring. I would 100% recommend Bastock's . The flowers looked stunning too.
From start to finish you looked after everything so well.
Kind regards
Sandra
January 2020
Hi Jane,
I just wanted to say a big thank you to you and all of the team working at Bastocks.
At the most difficult time of our lives your help and empathy was gratefully appreciated. Bastocks are clearly a very professional company with employees who care and have compassion. Thank you for making my moms day as smooth and as well as could be expected.
From all the family not just me THANK YOU.
Kind regards,
Jayne
Hi Jane,
I just wanted to say a big thank you to you and all of the team working at Bastocks.
At the most difficult time of our lives your help and empathy was gratefully appreciated. Bastocks are clearly a very professional company with employees who care and have compassion. Thank you for making my moms day as smooth and as well as could be expected.
From all the family not just me THANK YOU.
Kind regards,
Jayne
January 2020
Hi Jane
The family would sincerely like to thank you and all your colleagues for all your help and assistance in making Moms funeral so special to us and if you could also pass our thanks to Shirley Parsonage it would be appreciated.
Regards
Paul
Hi Jane
The family would sincerely like to thank you and all your colleagues for all your help and assistance in making Moms funeral so special to us and if you could also pass our thanks to Shirley Parsonage it would be appreciated.
Regards
Paul
January 2020
Hi Yvonne,
Just to say thank you for all your help. It went well yesterday and there were loads of people there!! Which considering his age is amazing really.
Thank you again. Sadly, we've had to use you twice now and both times I have felt safe and that you have all the bases covered. Your kindness and efficiency meant a lot to us through difficult days.
Kind regards
Kirsty
Hi Yvonne,
Just to say thank you for all your help. It went well yesterday and there were loads of people there!! Which considering his age is amazing really.
Thank you again. Sadly, we've had to use you twice now and both times I have felt safe and that you have all the bases covered. Your kindness and efficiency meant a lot to us through difficult days.
Kind regards
Kirsty
January 2020
Hi Yvonne,
Just wanted to say a big thank you for yesterday for dads funeral. The service you provided for us was second to none and very professional. The whole day went smoothly and a great service at Robin Hood Cemetery. We will certainly recommend Bastocks to our friends and family.
Regards,
Janet
Hi Yvonne,
Just wanted to say a big thank you for yesterday for dads funeral. The service you provided for us was second to none and very professional. The whole day went smoothly and a great service at Robin Hood Cemetery. We will certainly recommend Bastocks to our friends and family.
Regards,
Janet
Every year we hold a service of Remembrance for all the families we have helped in the last 12 months
This prompted the following messages. You can view the memorial video on our Facebook page.
This prompted the following messages. You can view the memorial video on our Facebook page.
To all Bastocks Staff,
I would like just like to say a very big thank you for such a wonderful remembrance service. Such a personal and touching service, just another extension of your care. You gave me and my family comfort at such a hard time, thank you for your empathy and respect. It was was lovely to see you Yvonne, and I do hope Lorraine will get stronger. Wishing you all a wonderful Christmas.
Love Gill.
I would like just like to say a very big thank you for such a wonderful remembrance service. Such a personal and touching service, just another extension of your care. You gave me and my family comfort at such a hard time, thank you for your empathy and respect. It was was lovely to see you Yvonne, and I do hope Lorraine will get stronger. Wishing you all a wonderful Christmas.
Love Gill.
Mr Bastock & Staff,
I was invited to the service of Remembrance at Olton Friary. Poignant, sad and very beautiful are just some of the words that describe how I felt whilst remembering my loved on Fred Whelan. It was truly wonderful!
Thank you,
Ann Whelan.
I was invited to the service of Remembrance at Olton Friary. Poignant, sad and very beautiful are just some of the words that describe how I felt whilst remembering my loved on Fred Whelan. It was truly wonderful!
Thank you,
Ann Whelan.
November 2019
Dear David,
We would like to thank you and you staff for the exceptional way in which you directed moms funeral on 12th November. You made a difficult day so much easier. A number of people who attended were so complimentary of you and your staff once again confirmed that Bastocks was the right choice.
Thank you again to both you and Anne for all the arrangements.
Sincerely,
Mavis, Michael Keating.
Dear David,
We would like to thank you and you staff for the exceptional way in which you directed moms funeral on 12th November. You made a difficult day so much easier. A number of people who attended were so complimentary of you and your staff once again confirmed that Bastocks was the right choice.
Thank you again to both you and Anne for all the arrangements.
Sincerely,
Mavis, Michael Keating.
November 2019
Good afternoon Ann,
Mavis and I can not thank you enough for your help and assistance in arranging Beryls funeral and the day itself went exactly as we would have liked David and the staff were so respectful and made the day so dignified. We will be writing separately to David to thank him.
We will call you in early in the new year as Mavis and I will want to arrange our funeral plans.
Thank you again for everything.
Regards
Michael
Good afternoon Ann,
Mavis and I can not thank you enough for your help and assistance in arranging Beryls funeral and the day itself went exactly as we would have liked David and the staff were so respectful and made the day so dignified. We will be writing separately to David to thank him.
We will call you in early in the new year as Mavis and I will want to arrange our funeral plans.
Thank you again for everything.
Regards
Michael
October 2019
Hello Anne & Team,
Hope you’re all keeping well. Must say that I’ve truly missed you all as you are all very special to me.
As promised just wanted to share some beautiful photos with you of our family Happy Wedding Day. It’s been a terrible year for us all but we managed to have the most perfect Wedding Day and our beloved Lorna was always there with us and certainty dressed in her wedding outfit with thanks to you all. I will be forever thankful for your professionalism, care, support and kindness during the worst time of our lives, you got us all through with a Celebration Service and Burial that no one will ever forget.
Don’t worry, you haven’t got rid of me as both Barrie and I have got pre-planned funeral packages with yourselves, wouldn’t go anywhere else!
I’ve had four funerals this year and no one compares with C Bastocks. You’re all amazing.
Thank you for absolutely everything and please let me know if any events that are happening.
Love always
Julie Edgington xx
Hello Anne & Team,
Hope you’re all keeping well. Must say that I’ve truly missed you all as you are all very special to me.
As promised just wanted to share some beautiful photos with you of our family Happy Wedding Day. It’s been a terrible year for us all but we managed to have the most perfect Wedding Day and our beloved Lorna was always there with us and certainty dressed in her wedding outfit with thanks to you all. I will be forever thankful for your professionalism, care, support and kindness during the worst time of our lives, you got us all through with a Celebration Service and Burial that no one will ever forget.
Don’t worry, you haven’t got rid of me as both Barrie and I have got pre-planned funeral packages with yourselves, wouldn’t go anywhere else!
I’ve had four funerals this year and no one compares with C Bastocks. You’re all amazing.
Thank you for absolutely everything and please let me know if any events that are happening.
Love always
Julie Edgington xx
October 2019
Dear James,
I would like to thank you and Bastocks for your service provided to us for Hilary's funeral on Monday. Throughout the whole process we have been helped and guided with sensitivity, through what could have been a very difficult period which made it so much easier for us. The arrangements on the day made the whole ceremony go through smoothly and calmly and it was a great help to all of us.
Many thanks,
Robin Soper.
Dear James,
I would like to thank you and Bastocks for your service provided to us for Hilary's funeral on Monday. Throughout the whole process we have been helped and guided with sensitivity, through what could have been a very difficult period which made it so much easier for us. The arrangements on the day made the whole ceremony go through smoothly and calmly and it was a great help to all of us.
Many thanks,
Robin Soper.
October 2019
Hello Anne,
The family are now back home in Scotland. We just want to thank you for all your help with the service for our Aunt. We all really appreciated your help, organisation and professionalism during the build-up and the service itself. Nothing seemed to be a bother for you. What a great team you have, everyone carried out their duties so well, it all turned out just as we wanted it.
Sincerely,
Carol Devlin
P.S. Most of the ladies there really liked your shoes.
Hello Anne,
The family are now back home in Scotland. We just want to thank you for all your help with the service for our Aunt. We all really appreciated your help, organisation and professionalism during the build-up and the service itself. Nothing seemed to be a bother for you. What a great team you have, everyone carried out their duties so well, it all turned out just as we wanted it.
Sincerely,
Carol Devlin
P.S. Most of the ladies there really liked your shoes.
October 2019
Dear David,
I'm sorry that it has taken me so long to write to you but I wanted to say thank you for all that you and your team did for my dad, Deva Odedra, for his funeral in April.
My brother and I came in to see you with my uncle soon after my dad passed away. We are so thankful that my uncle recommended your company. From the moment we walked in we were dealt with professionally and with compassion. You helped us immensely by organising all of the necessary details and paperwork and kindly allowed us to have the private room to conduct the ceremony.
I know that this is your business and that you deal with heartbroken families every day but I cannot thank you enough for all that you did for us.
Kind regards,
Rupal
Dear David,
I'm sorry that it has taken me so long to write to you but I wanted to say thank you for all that you and your team did for my dad, Deva Odedra, for his funeral in April.
My brother and I came in to see you with my uncle soon after my dad passed away. We are so thankful that my uncle recommended your company. From the moment we walked in we were dealt with professionally and with compassion. You helped us immensely by organising all of the necessary details and paperwork and kindly allowed us to have the private room to conduct the ceremony.
I know that this is your business and that you deal with heartbroken families every day but I cannot thank you enough for all that you did for us.
Kind regards,
Rupal
October 2019
All,
David's funeral was perfect for him and a very dignified send off. Myself and two of his brothers attended with our families and lots of his dear friends - it was so lovely to see.Please pass on our thanks to the funeral directors who were professional, courteous and dignified at such a hard time for us.
Jeanette Smith & Family xx
All,
David's funeral was perfect for him and a very dignified send off. Myself and two of his brothers attended with our families and lots of his dear friends - it was so lovely to see.Please pass on our thanks to the funeral directors who were professional, courteous and dignified at such a hard time for us.
Jeanette Smith & Family xx
October 2019
Hi Anne
Can I also take the opportunity to thank you, Suzi and everyone involved who gave Mom the send off she deserved. The day was perfect and we couldn’t have achieved it without everyone involved and would certainly recommend your services.
Kind Regards
Karen Shirley
Hi Anne
Can I also take the opportunity to thank you, Suzi and everyone involved who gave Mom the send off she deserved. The day was perfect and we couldn’t have achieved it without everyone involved and would certainly recommend your services.
Kind Regards
Karen Shirley
September 2019
Just a little note to say thank you. James you are such a lovely kind and understanding man. The ladies in the office were also very very kind. Not the nicest thing to happen for any parents to lay their child to rest, Bastocks certainly helped us through it all.
Once again, thank you.
Stan and Margaret Sherlock.
Just a little note to say thank you. James you are such a lovely kind and understanding man. The ladies in the office were also very very kind. Not the nicest thing to happen for any parents to lay their child to rest, Bastocks certainly helped us through it all.
Once again, thank you.
Stan and Margaret Sherlock.
September 2019
To Bastocks
I wish to send my sincere thanks and kind regards to all staff in their duty of care in sending my friend and relative, David Jones, on his continued life's journey. Much appreciated.
Thank you from Gary Hickox
To Bastocks
I wish to send my sincere thanks and kind regards to all staff in their duty of care in sending my friend and relative, David Jones, on his continued life's journey. Much appreciated.
Thank you from Gary Hickox
September 2019
Dear Anne,
I and my family thank you for your help and understanding in dealing with Beryls funeral. Your guidance and suggestions were invaluable. It was not a good time but your professionalism and understanding were second to none in guiding us through our grief.
So again, on behalf of myself and my family I thank you sincerely. I wish you well for the future.
Peter Sheward
Dear Anne,
I and my family thank you for your help and understanding in dealing with Beryls funeral. Your guidance and suggestions were invaluable. It was not a good time but your professionalism and understanding were second to none in guiding us through our grief.
So again, on behalf of myself and my family I thank you sincerely. I wish you well for the future.
Peter Sheward
September 2019
Yvonne,
Just to say thank you so very much for helping us say goodbye to Val today. Once again Bastocks provided a beautiful service and Yvonne you have been amazing. I have felt so supported by you and Val would have loved every detail today from the flash Jaguar hearse down to her music choice and beautiful flowers. James was an exceptionally kind master of ceremony (really can't remember what the actual term is for what he does). I really appreciate the advice and assistance you have given me. A difficult time made so much more peaceful.
Warm Regards
Jayne Calder
Yvonne,
Just to say thank you so very much for helping us say goodbye to Val today. Once again Bastocks provided a beautiful service and Yvonne you have been amazing. I have felt so supported by you and Val would have loved every detail today from the flash Jaguar hearse down to her music choice and beautiful flowers. James was an exceptionally kind master of ceremony (really can't remember what the actual term is for what he does). I really appreciate the advice and assistance you have given me. A difficult time made so much more peaceful.
Warm Regards
Jayne Calder
September 2019
All,
The funeral was beautifully done with outstanding hearse and smart, respectful attendants. The service was very dignified and compassionate, creating a solemn, dignified atmosphere where everyone felt close to Lynne.
Many thanks.
All,
The funeral was beautifully done with outstanding hearse and smart, respectful attendants. The service was very dignified and compassionate, creating a solemn, dignified atmosphere where everyone felt close to Lynne.
Many thanks.
September 2019
Yvonne,
I would like to thank you for the fantastic service you gave for my father-in-laws funeral, it was outstanding.
Kind Regards,
Kim
Yvonne,
I would like to thank you for the fantastic service you gave for my father-in-laws funeral, it was outstanding.
Kind Regards,
Kim
August 2019
Andrea and all at Bastocks,
Thank you so much for all your kindness, help and support with giving Betty a good send off. We really appreciate everything.
love from
Betty's family and friends
Andrea and all at Bastocks,
Thank you so much for all your kindness, help and support with giving Betty a good send off. We really appreciate everything.
love from
Betty's family and friends
August 2019
Dear Sirs,
I would like to take this opportunity on behalf of my family and myself to thank James and all the staff at Bastocks for their kindness and professionalism shown in arranging and carrying out my mothers funeral. It was everything she would have wished.
Thank you all again.
Kindest regards,
Sheila Beard.
Dear Sirs,
I would like to take this opportunity on behalf of my family and myself to thank James and all the staff at Bastocks for their kindness and professionalism shown in arranging and carrying out my mothers funeral. It was everything she would have wished.
Thank you all again.
Kindest regards,
Sheila Beard.
August 2019
Hi Jane,
The funeral went off without a hitch and Mark and I would like to thank you for all your and the rest of the team at Bastock's help, it was very much appreciated.
Kind regards,
Jane Moseley
Hi Jane,
The funeral went off without a hitch and Mark and I would like to thank you for all your and the rest of the team at Bastock's help, it was very much appreciated.
Kind regards,
Jane Moseley
August 2019
To Yvonne & Staff
We would like to thank you for all the care ans support you have shown us, it made it so much easier for us at such a sad time, your warmth gave us great comfort. Thank you once again, you made John feel special.
Love Gill, Lisa and Sallie
To Yvonne & Staff
We would like to thank you for all the care ans support you have shown us, it made it so much easier for us at such a sad time, your warmth gave us great comfort. Thank you once again, you made John feel special.
Love Gill, Lisa and Sallie
July 2019
Hi Yvonne
Thank you so much for your support & all your help with arranging Margie’s funeral.
To be honest much of Tuesday & yesterday was a blur. I think you just go on automatic pilot. But I think we gave Margie a really lovely send off, the very least she deserved. The flowers were absolutely stunning, no other word will do. I was really touched that James asked if the lads would like to carry the coffin the last little bit to the grave. That meant a huge amount to me.
James has a lovely way with him; he has everything under control in a very calm reassured way.
Fr. Sean was lovely, no airs & no graces about him. He remembered Daddy and how he loved to chat so it felt much more personal.
Fiona was superb too.
But none of it would have fitted together as brilliantly as it did without your hard work so a huge heartfelt thank you to you Yvonne.
With huge thanks
Anna x
Hi Yvonne
Thank you so much for your support & all your help with arranging Margie’s funeral.
To be honest much of Tuesday & yesterday was a blur. I think you just go on automatic pilot. But I think we gave Margie a really lovely send off, the very least she deserved. The flowers were absolutely stunning, no other word will do. I was really touched that James asked if the lads would like to carry the coffin the last little bit to the grave. That meant a huge amount to me.
James has a lovely way with him; he has everything under control in a very calm reassured way.
Fr. Sean was lovely, no airs & no graces about him. He remembered Daddy and how he loved to chat so it felt much more personal.
Fiona was superb too.
But none of it would have fitted together as brilliantly as it did without your hard work so a huge heartfelt thank you to you Yvonne.
With huge thanks
Anna x
July 2019
Dear Yvonne,
Yesterday was lovely and went well, the sun was shining on Margi which to me reflected her nature, a real sweetie. Fr Sean gave Margi a lovely service as did Deacon Tim on the Tuesday evening. The flowers were all beautiful, gorgeous colours.
James and all his colleagues were all wonderful, very patient and very respectful. They even accommodated a last minute change for the boys to carry Margi out of the church and to her place of rest.
Yvonne, thank you for all you have done, for your patience, kindness and gentleness. Thank you also for being with me on Tuesday, as I couldn’t have seen Margi by myself. Thank you also for making the last minute change to the order of service. You are a true gem.
Best wishes,
Helen
Dear Yvonne,
Yesterday was lovely and went well, the sun was shining on Margi which to me reflected her nature, a real sweetie. Fr Sean gave Margi a lovely service as did Deacon Tim on the Tuesday evening. The flowers were all beautiful, gorgeous colours.
James and all his colleagues were all wonderful, very patient and very respectful. They even accommodated a last minute change for the boys to carry Margi out of the church and to her place of rest.
Yvonne, thank you for all you have done, for your patience, kindness and gentleness. Thank you also for being with me on Tuesday, as I couldn’t have seen Margi by myself. Thank you also for making the last minute change to the order of service. You are a true gem.
Best wishes,
Helen
July 2019
Beryl and Yvonne would like to express their thanks for the professionalism and love shown by Bastocks in respect of the funeral for the late Irene Large. We appreciate all that was done. Well done xx
Beryl and Yvonne would like to express their thanks for the professionalism and love shown by Bastocks in respect of the funeral for the late Irene Large. We appreciate all that was done. Well done xx
July 2019
Hi Andrea,
I’d just like to thank Bastocks again for their help in making my fathers service go so smoothly, they were particularly good at putting everyone at ease on the day. Also, thank you Andrea for your knowledge and help in guiding my brother and I through the process.
Best Regards
Paul Taylor
Hi Andrea,
I’d just like to thank Bastocks again for their help in making my fathers service go so smoothly, they were particularly good at putting everyone at ease on the day. Also, thank you Andrea for your knowledge and help in guiding my brother and I through the process.
Best Regards
Paul Taylor
July 2019
Thank you very much for your professional and sensitive way you conducted our uncle's funeral at Sutton Coldfield Crematorium today 15th July. It has been a very difficult time for us both.
Mike Gaffney - nephew
Elizabeth Parton - niece.
Thank you very much for your professional and sensitive way you conducted our uncle's funeral at Sutton Coldfield Crematorium today 15th July. It has been a very difficult time for us both.
Mike Gaffney - nephew
Elizabeth Parton - niece.
July 2019
To Everyone at C Bastock,
We would like to thank you for looking after my late mother Joan Reeve, in you care her funeral was beautiful, you gave my late mother dignity.
thank you once again,
Ina & Yvonne x
To Everyone at C Bastock,
We would like to thank you for looking after my late mother Joan Reeve, in you care her funeral was beautiful, you gave my late mother dignity.
thank you once again,
Ina & Yvonne x
July 2019
Sally,
Just wanted to say what a wonderful professional service we received from Bastocks. The attention to detail was Perfection. Special thanks to the undertakers they were so smart and deligent the whole service was faultless.
Regards
Tina Simkin
Sally,
Just wanted to say what a wonderful professional service we received from Bastocks. The attention to detail was Perfection. Special thanks to the undertakers they were so smart and deligent the whole service was faultless.
Regards
Tina Simkin
June 2019
To All staff
The family of the late John Brittain wish to thank you for the acre and attention given at this very difficult time. (He arrived in style)Thank you so much.
from Mrs Walton, Mr & Mrs R Brittain xxx
To All staff
The family of the late John Brittain wish to thank you for the acre and attention given at this very difficult time. (He arrived in style)Thank you so much.
from Mrs Walton, Mr & Mrs R Brittain xxx
June 2019
Dear Jane
Thank you to all of you for the wonderful service we have received from Bastocks. From the moment we first met you to the end of the service we have felt so well cared for, nothing was too much trouble and all our worries about the funeral were simply taken off our shoulders.
With very best wishes,
Jill and all the family of Barbara Owens
Dear Jane
Thank you to all of you for the wonderful service we have received from Bastocks. From the moment we first met you to the end of the service we have felt so well cared for, nothing was too much trouble and all our worries about the funeral were simply taken off our shoulders.
With very best wishes,
Jill and all the family of Barbara Owens
June 2019
Andrea,
Thank you so very much for all your help and guidance at the very sad time of my Dads passing, this meant so much to me.
Please give my thanks also to the staff that looked after my Dad and all of us on the day of the funeral.
Yours sincerely,
Jean Prior
Andrea,
Thank you so very much for all your help and guidance at the very sad time of my Dads passing, this meant so much to me.
Please give my thanks also to the staff that looked after my Dad and all of us on the day of the funeral.
Yours sincerely,
Jean Prior
June 2019
Hi Andrea,
My wife and I would like to thank you for arranging my sister's funeral. Everything was very tasteful and professional. Please also extend our thanks to all of your colleagues for their work and attention to detail.
Best regards
Mike
Hi Andrea,
My wife and I would like to thank you for arranging my sister's funeral. Everything was very tasteful and professional. Please also extend our thanks to all of your colleagues for their work and attention to detail.
Best regards
Mike
June 2019
Hi Jane,
Just wanted to say a massive thank you to you for all of your support afforded to us over the past few weeks in the organisation of Ruby’s funeral.
Having never had to organise a family funeral before and not knowing what to do, your advice and guidance from day one along with your kindness, compassion in your dealings with us during this very difficult time has been very much welcomed and greatly appreciated. Regardless of the number of times we have contacted you/visited you at the office with questions and queries, you have taken the time to listen to us, never rushed us and most importantly taken the time to explain things to us to ensure we made the best possible choices for Ruby and the family in general.
Thanks to you and the amazing team on the day led by Ann, Ruby’s funeral went according to plan and could only be described as a very fitting tribute to Ruby, a wonderful wife, mum and nan to her family and an amazing friend to all who were fortunate enough to know her.
Please convey our thanks to all of your colleagues.
Kind regards
Alaco
On behalf of Ray Millard and Family
Hi Jane,
Just wanted to say a massive thank you to you for all of your support afforded to us over the past few weeks in the organisation of Ruby’s funeral.
Having never had to organise a family funeral before and not knowing what to do, your advice and guidance from day one along with your kindness, compassion in your dealings with us during this very difficult time has been very much welcomed and greatly appreciated. Regardless of the number of times we have contacted you/visited you at the office with questions and queries, you have taken the time to listen to us, never rushed us and most importantly taken the time to explain things to us to ensure we made the best possible choices for Ruby and the family in general.
Thanks to you and the amazing team on the day led by Ann, Ruby’s funeral went according to plan and could only be described as a very fitting tribute to Ruby, a wonderful wife, mum and nan to her family and an amazing friend to all who were fortunate enough to know her.
Please convey our thanks to all of your colleagues.
Kind regards
Alaco
On behalf of Ray Millard and Family
June 2019
Dear Anne & Colleagues,
Just to say a huge thank you for looking after our Mum Carol Reay and arranging her funeral. From beginning to end your service was personal, caring, friendly, and extremely efficient but professional. Everything went so smoothly leaving us time to just be there rather than worrying about details. We're not sure if a funeral can be lovely but you made sure our Mum's was and so many people commented on how special it all was and that it was everything Mum could have asked for.
We will never forget the excellent service you provided not only for our Mum but also our Dad who you looked after 8 years ago.
Thank you so very much.
Lisa & Louise xx
Dear Anne & Colleagues,
Just to say a huge thank you for looking after our Mum Carol Reay and arranging her funeral. From beginning to end your service was personal, caring, friendly, and extremely efficient but professional. Everything went so smoothly leaving us time to just be there rather than worrying about details. We're not sure if a funeral can be lovely but you made sure our Mum's was and so many people commented on how special it all was and that it was everything Mum could have asked for.
We will never forget the excellent service you provided not only for our Mum but also our Dad who you looked after 8 years ago.
Thank you so very much.
Lisa & Louise xx
June 2019
To Sally & staff,
Thanks you, its much appreciated.
From Mary Ann & family (niece of Anthony Compagno)
To Sally & staff,
Thanks you, its much appreciated.
From Mary Ann & family (niece of Anthony Compagno)
June 2019
To Bastock Funeral Directors,
We wish to thank you all for making a very sad time so much easier to bear. I felt from the first meeting with Natalie, that the choice I had made was the right one. It has been the professionalism shown in all aspects of the arrangements, and the compassion shown by all, that has made this awful time less traumatic. Please also thank James, for his guidance, and the very gentle handling of every part of the funeral.
You can be very proud of yourselves. It was so dignified and it went like clockwork. I would definitely recommend you, should circumstances arise in the future. From the bottom of my heart, thank you again to all concerned.
Susie Locke on behalf of the family of the late Joyce Bayliss xxx
To Bastock Funeral Directors,
We wish to thank you all for making a very sad time so much easier to bear. I felt from the first meeting with Natalie, that the choice I had made was the right one. It has been the professionalism shown in all aspects of the arrangements, and the compassion shown by all, that has made this awful time less traumatic. Please also thank James, for his guidance, and the very gentle handling of every part of the funeral.
You can be very proud of yourselves. It was so dignified and it went like clockwork. I would definitely recommend you, should circumstances arise in the future. From the bottom of my heart, thank you again to all concerned.
Susie Locke on behalf of the family of the late Joyce Bayliss xxx
June 2019
Hello Anne
On behalf of myself and my Sisters we just wanted to say a big Thank you to you and everyone else at C Bastocks for all your help with our Moms funeral arrangements. Everyone commented on how lovely everything went on the day and we appreciate your support in achieving this.
Kind Regards
Darren
Hello Anne
On behalf of myself and my Sisters we just wanted to say a big Thank you to you and everyone else at C Bastocks for all your help with our Moms funeral arrangements. Everyone commented on how lovely everything went on the day and we appreciate your support in achieving this.
Kind Regards
Darren
June 2019
Dear David,
Thank you and your staff for your attention to detail and for making the funeral as fitting as it was. The family appreciated the way in which you helped us.
Best wishes
Alison Cooke
Dear David,
Thank you and your staff for your attention to detail and for making the funeral as fitting as it was. The family appreciated the way in which you helped us.
Best wishes
Alison Cooke
June 2019
Dear Jane,
I would like to thank you and all the team at Bastocks for your kindness, courtesy and care delivering and excellent service for our family. Our fathers funeral was handled with dignity, sensitivity and was a very fitting tribute to him. The Reverend Dominic at St. Margarets led a poignant and emotional service and the bagpiper was superb with his tribute.
With sincere thanks.
Dear Jane,
I would like to thank you and all the team at Bastocks for your kindness, courtesy and care delivering and excellent service for our family. Our fathers funeral was handled with dignity, sensitivity and was a very fitting tribute to him. The Reverend Dominic at St. Margarets led a poignant and emotional service and the bagpiper was superb with his tribute.
With sincere thanks.
June 2019
Hi Anne
I just wanted to say thank you again for organising everything so effectively for yesterday's ceremony. Sarah and I felt that everything went really well - and the worst of the weather held off!
Many thanks again and best wishes
Andy
Hi Anne
I just wanted to say thank you again for organising everything so effectively for yesterday's ceremony. Sarah and I felt that everything went really well - and the worst of the weather held off!
Many thanks again and best wishes
Andy
June 2019
Dear Anne & Bastocks,
Thank you for taking care of our Mom and arranging her perfect send off.
Sara, Kay and Terry xxx
Dear Anne & Bastocks,
Thank you for taking care of our Mom and arranging her perfect send off.
Sara, Kay and Terry xxx
May 2019
Dear Jane,
Thank you so much for all the advice and assistance you gave us arranging Jim's celebration. You mad it all so easy for us!
It was all perfect - exactly as we wanted it to be.
Many thanks,
The Johnson's
Dear Jane,
Thank you so much for all the advice and assistance you gave us arranging Jim's celebration. You mad it all so easy for us!
It was all perfect - exactly as we wanted it to be.
Many thanks,
The Johnson's
May 2019
Hello Jane,
Just a quick note to say how wonderful and very professional the team from Bastocks were on Monday. They are a credit to your company.
A special thank you to you for all your help and support through what was a very difficult time.
Kind regards
Aidan and Maureen
Hello Jane,
Just a quick note to say how wonderful and very professional the team from Bastocks were on Monday. They are a credit to your company.
A special thank you to you for all your help and support through what was a very difficult time.
Kind regards
Aidan and Maureen
May 2019
To all at Bastocks
For the Sympathetic and personal way in which you dealt with the funeral arrangements for our late Mom, special thanks to Yvonne, Jane and Anne who handled the funeral directions on the day.
Kind regards,
Allan and Blair Tooze and family.
To all at Bastocks
For the Sympathetic and personal way in which you dealt with the funeral arrangements for our late Mom, special thanks to Yvonne, Jane and Anne who handled the funeral directions on the day.
Kind regards,
Allan and Blair Tooze and family.
May 2019
To Sally and all at Bastocks,
Thank you so much for the excellent service you provided an taking care of Mom.
Love from the Hupfield family xx
To Sally and all at Bastocks,
Thank you so much for the excellent service you provided an taking care of Mom.
Love from the Hupfield family xx
May 2019
Thank you for everything!
Avril, family and friends x
Thank you for everything!
Avril, family and friends x
May 2019
To Anne,
Just to say another thank you to you and everyone who looked after dad during his final weeks. Thank you all for helping us give him a really good send off. My Dad loved cars and would have loved the grey hearse.
The Leacock family xxx
To Anne,
Just to say another thank you to you and everyone who looked after dad during his final weeks. Thank you all for helping us give him a really good send off. My Dad loved cars and would have loved the grey hearse.
The Leacock family xxx
May 2019
James,
I just wanted to say thank you so very much for all your help. Today was very hard, but not nearly as hard without your help. You have been amazing. Mum and I can’t thank you enough. Have faith in yourself, you are super.
Thank you so very much for everything.
Lesley and Stephanie
James,
I just wanted to say thank you so very much for all your help. Today was very hard, but not nearly as hard without your help. You have been amazing. Mum and I can’t thank you enough. Have faith in yourself, you are super.
Thank you so very much for everything.
Lesley and Stephanie
May 2019
Hello Jane,
I would like to thank you all for your assistance in making the funeral run so smoothly. You were all brilliant.
Many thanks
Jos Sheridan
Hello Jane,
I would like to thank you all for your assistance in making the funeral run so smoothly. You were all brilliant.
Many thanks
Jos Sheridan
May 2019
Thank you Sally so much. You made a very difficult day into a very special day. Please thank all the staff too.
Regards,
Audrey Bagby
Thank you Sally so much. You made a very difficult day into a very special day. Please thank all the staff too.
Regards,
Audrey Bagby
May 2019
Dear Anne,
You and your team we’re impeccable today. Your warmth and professionalism made a very difficult day more bearable...
Thank you
Nick & Ian
Dear Anne,
You and your team we’re impeccable today. Your warmth and professionalism made a very difficult day more bearable...
Thank you
Nick & Ian
April 2019
Dear Jane
I just wanted to say a big thank you for all your support over the last few weeks, It really did help me personally to know everything would be sensitively taken care of for mom’s funeral. Mom’s celebration service on Monday was just beautiful, with many friends and family mentioning on the day that she would have loved it and also she would have been very proud of us too! Please could you kindly pass on my thanks to the whole Bastock’s team, who from the initial meeting on the day of mom’s passing, to actually on the day of the service, treated all the family including Mom with kindness and compassion, this really did mean so much to us all.
Kind regards
Tracy Mansbridge
Dear Jane
I just wanted to say a big thank you for all your support over the last few weeks, It really did help me personally to know everything would be sensitively taken care of for mom’s funeral. Mom’s celebration service on Monday was just beautiful, with many friends and family mentioning on the day that she would have loved it and also she would have been very proud of us too! Please could you kindly pass on my thanks to the whole Bastock’s team, who from the initial meeting on the day of mom’s passing, to actually on the day of the service, treated all the family including Mom with kindness and compassion, this really did mean so much to us all.
Kind regards
Tracy Mansbridge
April 2019
Yvonne,
Thank you very much, words cannot express how thankful we are, for the help and thoughtfulness you gave us in arranging my mothers funeral. Your expertise through every step, made one of our saddest days into a happy day to remember. You organised and took us through everything we needed to know and do. In memory of a loving mother Betty McGovern
from Michael, Yvonne, brothers Sean and Patrick and their families.
Yvonne,
Thank you very much, words cannot express how thankful we are, for the help and thoughtfulness you gave us in arranging my mothers funeral. Your expertise through every step, made one of our saddest days into a happy day to remember. You organised and took us through everything we needed to know and do. In memory of a loving mother Betty McGovern
from Michael, Yvonne, brothers Sean and Patrick and their families.
April 2019
To James and his team,
Thank you for leading the funeral cortege for our mother betty McGovern. The day, although sad, was made beautiful, by the way it was conducted with expertise and thoughtfulness at every moment on our journey.
Thank you from Michael, Yvonne McGovern and families.
To James and his team,
Thank you for leading the funeral cortege for our mother betty McGovern. The day, although sad, was made beautiful, by the way it was conducted with expertise and thoughtfulness at every moment on our journey.
Thank you from Michael, Yvonne McGovern and families.
April 2019
To All the staff at Bastocks
Thank you all so much for all the care and support you have given us arranging our parents funerals.
Thanks again Linda and Jayne
To All the staff at Bastocks
Thank you all so much for all the care and support you have given us arranging our parents funerals.
Thanks again Linda and Jayne
April 2019
Dear David,
In our lives, we have met many people claiming to be perfectionists. In our experience, perfectionists never claim to be perfectionists, its other people who call them perfectionists. We truly regard you as a perfectionist. You go the extra mile and we will always appreciate what you did for us.
Alan, Nicky and Kerry.
Dear David,
In our lives, we have met many people claiming to be perfectionists. In our experience, perfectionists never claim to be perfectionists, its other people who call them perfectionists. We truly regard you as a perfectionist. You go the extra mile and we will always appreciate what you did for us.
Alan, Nicky and Kerry.
March 2019
To Anne,
Just a thank you for all your help with Rogers funeral. It was really appreciated.
Lots of love,
Steve, Debbie and family xx
To Anne,
Just a thank you for all your help with Rogers funeral. It was really appreciated.
Lots of love,
Steve, Debbie and family xx
March 2019
Dear Jane,
We are just home from Mum’s funeral and I thought I must write to you to say a big thank you for all your wonderful help and support.
Bastock's did a brilliant job, we couldn’t fault how the day has gone. So many people said it was the best funeral they had been to, I think mum would have been delighted! It has been a pleasure to do business with you.
Best wishes
Annette
Dear Jane,
We are just home from Mum’s funeral and I thought I must write to you to say a big thank you for all your wonderful help and support.
Bastock's did a brilliant job, we couldn’t fault how the day has gone. So many people said it was the best funeral they had been to, I think mum would have been delighted! It has been a pleasure to do business with you.
Best wishes
Annette
March 2019
To Anne and everyone at C. Bastock funeral home,
Just wanted to say thank you from all our hearts for your professional service, your trust, your loyalty, your guidance, your honesty but most of all for taking such wonderful care of our beautiful Lorna Howard, while at your home and arranging the most wonderful celebration service ever. This meant the world to us all. Your staff are outstanding and so very friendly. Thank you to you all.
Barrie, Julie, Dave, Daniel, Joshua and Grace xxxxx
To Anne and everyone at C. Bastock funeral home,
Just wanted to say thank you from all our hearts for your professional service, your trust, your loyalty, your guidance, your honesty but most of all for taking such wonderful care of our beautiful Lorna Howard, while at your home and arranging the most wonderful celebration service ever. This meant the world to us all. Your staff are outstanding and so very friendly. Thank you to you all.
Barrie, Julie, Dave, Daniel, Joshua and Grace xxxxx
March 2019
Anne,
I just wanted to thank you personally for helping me throughout. You have taken every step with me and gave me the confidence to plan an amazing celebration for Lorna. This has helped me no end. You encouraged me to see my mom in chapel of rest and that has comforted me. You gave me the best contacts for help with flowers and a soloist. It all worked out perfect for my beautiful mom. Most of all you became my friend along with all the other ladies in the office. Thanks so much,
Love always, Julie xxxxx
Anne,
I just wanted to thank you personally for helping me throughout. You have taken every step with me and gave me the confidence to plan an amazing celebration for Lorna. This has helped me no end. You encouraged me to see my mom in chapel of rest and that has comforted me. You gave me the best contacts for help with flowers and a soloist. It all worked out perfect for my beautiful mom. Most of all you became my friend along with all the other ladies in the office. Thanks so much,
Love always, Julie xxxxx
March 2019
Dear Anne,
Thank you for the excellent service dealing with the both funeral services for my wife and son. Thank you to all your staff for being so professional, they were so caring.
Yours sincerely,
Mr Broadway and family
Dear Anne,
Thank you for the excellent service dealing with the both funeral services for my wife and son. Thank you to all your staff for being so professional, they were so caring.
Yours sincerely,
Mr Broadway and family
March 2019
Dear James,
Thank you to you and your staff for your help, support and for the excellent service and assistance at a time of great upset.
D.J.Weston
Dear James,
Thank you to you and your staff for your help, support and for the excellent service and assistance at a time of great upset.
D.J.Weston
March 2019
Dear Andrea,
Ian and I cannot thank you enough for your support, kindness and friendship (plus coffee) over the last 4 weeks. Bastocks funeral services are professional, smart and dignified. I am so happy you were on duty the day we walked through the door. You made an impossible situation, possible. With much love,
Ian and Sharon xxx
Dear Andrea,
Ian and I cannot thank you enough for your support, kindness and friendship (plus coffee) over the last 4 weeks. Bastocks funeral services are professional, smart and dignified. I am so happy you were on duty the day we walked through the door. You made an impossible situation, possible. With much love,
Ian and Sharon xxx
March 2019
Thank you to all the staff at C. Bastock for arranging Patrick Shanley's funeral.
Kind Regards,
Jeanette Shanley and family
Thank you to all the staff at C. Bastock for arranging Patrick Shanley's funeral.
Kind Regards,
Jeanette Shanley and family
March 2019
To All staff at C. Bastock,
Just a brief thank you note to everyone for their help and support in organising my wife's funeral. Bothe services were well attended and your service was excellent.
Yours sincerely
D. Weston
To All staff at C. Bastock,
Just a brief thank you note to everyone for their help and support in organising my wife's funeral. Bothe services were well attended and your service was excellent.
Yours sincerely
D. Weston
March 2019
Dear Anne,
Thank you for all your help and support during Moms funeral. From the outset you put us at ease and were friendly and approachable all the way through. It was a lovely send off for Mom and we appreciate everything you and Bastocks done.
James and Kate
Dear Anne,
Thank you for all your help and support during Moms funeral. From the outset you put us at ease and were friendly and approachable all the way through. It was a lovely send off for Mom and we appreciate everything you and Bastocks done.
James and Kate
March 2019
Dear Anne,
Thanks you for your dignified calming presence on Friday. From the moment you led Tom's cortege to the last hug goodbye we knew we were in safe hands. We can never thank you enough. Thanks to you, everything happened the way we wanted.
With lots of love Ian and Sharon xxx
Dear Anne,
Thanks you for your dignified calming presence on Friday. From the moment you led Tom's cortege to the last hug goodbye we knew we were in safe hands. We can never thank you enough. Thanks to you, everything happened the way we wanted.
With lots of love Ian and Sharon xxx
March 2019
Dear Andrea
Thank you and your colleagues for all your professionalism and support with arranging my fathers funeral which was very dignified. My mother and siblings were very proud and so would have my father.
Kind regards
Carol
Dear Andrea
Thank you and your colleagues for all your professionalism and support with arranging my fathers funeral which was very dignified. My mother and siblings were very proud and so would have my father.
Kind regards
Carol
March 2019
Dear Andrea,
It was perfect. We cannot thank you enough for organising Tom’s farewell. Will you be in the office on Tuesday? We would like to come and see you. Nothing formal, just 5 minutes of your time.
Love Ian and Sharon.
Dear Andrea,
It was perfect. We cannot thank you enough for organising Tom’s farewell. Will you be in the office on Tuesday? We would like to come and see you. Nothing formal, just 5 minutes of your time.
Love Ian and Sharon.
February 2019
Dear Jane
Dad’s funeral yesterday went perfectly, we were absolutely delighted with all aspects of the arrangements provided by you and your colleagues, thank you so much.
Best regards
George Core
Solicitor, nplaw
Dear Jane
Dad’s funeral yesterday went perfectly, we were absolutely delighted with all aspects of the arrangements provided by you and your colleagues, thank you so much.
Best regards
George Core
Solicitor, nplaw
February 2019
I would like to thank you on behalf of the family for the lovely manner in which the service at the crematorium was conducted.
Yours
T. H. Masters
I would like to thank you on behalf of the family for the lovely manner in which the service at the crematorium was conducted.
Yours
T. H. Masters
February 2019
Hi Jane,
I would just like to say a big thank you for all you’ve done for mums funeral. I know it’s your job but the kindness and compassion you’ve shown is second to none. I’m sure mum has been very comfy in your care. Thanks again,
Kind regards
Jane Rose x
Hi Jane,
I would just like to say a big thank you for all you’ve done for mums funeral. I know it’s your job but the kindness and compassion you’ve shown is second to none. I’m sure mum has been very comfy in your care. Thanks again,
Kind regards
Jane Rose x
February 2019
Andrea,
Everything ran like clockwork yesterday! The respect and dignity bestowed upon my Dad and our family members from the Bastock team has been most gratefully received. Please pass on our thanks to all. A special thank you to you Andrea for efficiently and merrily bringing light to an otherwise sad occasion.Fabulous job!
Regards,
Denise
Andrea,
Everything ran like clockwork yesterday! The respect and dignity bestowed upon my Dad and our family members from the Bastock team has been most gratefully received. Please pass on our thanks to all. A special thank you to you Andrea for efficiently and merrily bringing light to an otherwise sad occasion.Fabulous job!
Regards,
Denise
February 2019
We, the family of Hilda Smith would like to express our thanks to Yvonne for the care and guidance shown to us when we most needed it.
Best Regards,
Tina, Shirley & Clive
We, the family of Hilda Smith would like to express our thanks to Yvonne for the care and guidance shown to us when we most needed it.
Best Regards,
Tina, Shirley & Clive
February 2019
Sally,
I would like to thank Bastocks for overseeing our mother’s funeral held on Thursday, 7th February.
From the traumatic day of Audrey’s passing, I have to tell you that your personal phone call to my brother that evening confirming mom was now with you and safely in Bastocks care gave me tremendous comfort that night which in turn allowed me some sleep. You truly helped & guided us through the arrangements and decision making for the day and Peter set a beautiful scene for Audrey’s family & friends to reflect. Indeed, Bastocks impeccable input and Peter’s service inspired me with strength to get through a difficult day which quickly evolved into the most wonderful celebration of my mom's life.
We know that from our first call to you on the sad day of mom’s passing, many Bastocks staff were involved with her care for which we are extremely grateful. The impeccably turned out Bearers on the day were so very attentive, showing empathy and compassion. The cars - well. Just amazing!
Bastocks have certainly made the start of our bereavement journey a bearable one. Thankyou.
Linda, Steve & Gill
Sally,
I would like to thank Bastocks for overseeing our mother’s funeral held on Thursday, 7th February.
From the traumatic day of Audrey’s passing, I have to tell you that your personal phone call to my brother that evening confirming mom was now with you and safely in Bastocks care gave me tremendous comfort that night which in turn allowed me some sleep. You truly helped & guided us through the arrangements and decision making for the day and Peter set a beautiful scene for Audrey’s family & friends to reflect. Indeed, Bastocks impeccable input and Peter’s service inspired me with strength to get through a difficult day which quickly evolved into the most wonderful celebration of my mom's life.
We know that from our first call to you on the sad day of mom’s passing, many Bastocks staff were involved with her care for which we are extremely grateful. The impeccably turned out Bearers on the day were so very attentive, showing empathy and compassion. The cars - well. Just amazing!
Bastocks have certainly made the start of our bereavement journey a bearable one. Thankyou.
Linda, Steve & Gill
February 2019
Dear Sirs,
I would like to thank you for the kindness and understanding shown to both myself and the family at this very sad time. We all loved Stan so very much. A special thanks must go to Anne because without her support I would not have gone through with the service.
Yours sincerely,
Mrs. Linda Butler
Dear Sirs,
I would like to thank you for the kindness and understanding shown to both myself and the family at this very sad time. We all loved Stan so very much. A special thanks must go to Anne because without her support I would not have gone through with the service.
Yours sincerely,
Mrs. Linda Butler
February 2019
David & staff,
My sister and I would like to thank you most sincerely for the excellent service and professionalism you provided for our dear mother Lily Holdsworth. Special thanks to Andrea for help valuable help and attention to detail that helped the day run so smoothly - nothing was too much trouble. This was the third time that Bastocks have arranged a funeral for a family member and we would not hesitate to recommend you to other family and friends.
With heartfelt thanks,
Carole Eaton and Susan Rice.
David & staff,
My sister and I would like to thank you most sincerely for the excellent service and professionalism you provided for our dear mother Lily Holdsworth. Special thanks to Andrea for help valuable help and attention to detail that helped the day run so smoothly - nothing was too much trouble. This was the third time that Bastocks have arranged a funeral for a family member and we would not hesitate to recommend you to other family and friends.
With heartfelt thanks,
Carole Eaton and Susan Rice.
February 2019
Can I take this opportunity to thank all the Staff at Bastocks, especially Sally, who assisted us through a difficult time.
Every detail was dealt with professionally and with consideration which was greatly appreciated by the family.
Sincere thanks,
Beverley Jones
Can I take this opportunity to thank all the Staff at Bastocks, especially Sally, who assisted us through a difficult time.
Every detail was dealt with professionally and with consideration which was greatly appreciated by the family.
Sincere thanks,
Beverley Jones
January 2019
The staff at Shirley went out of their way to give is the funeral we wanted for our Mom. Many Thanks to all of the team. Aileen Nock
The staff at Shirley went out of their way to give is the funeral we wanted for our Mom. Many Thanks to all of the team. Aileen Nock
January 2019
Dear Jane,
Thank you very much indeed for all your help in arranging my mother’s funeral.
All went very well on Monday and your colleagues performed their duties most efficiently and in a dignified manner. Many thanks,
Kind regards
Timothy Le Druillenec
Dear Jane,
Thank you very much indeed for all your help in arranging my mother’s funeral.
All went very well on Monday and your colleagues performed their duties most efficiently and in a dignified manner. Many thanks,
Kind regards
Timothy Le Druillenec
January 2019
To Natalie and all the staff who were involved in the preparation of our Mother’s funeral, Mary Wilkes. We would like to say a huge thank you in getting us through this difficult time. I would like to say a personal thank you to the lady who made my Mother look so beautiful (I’m sorry I don’t know your name) I especially liked how you presented the ball of wool and the knitting needles – it did make me laugh. From the bottom of my heart thank you so very much.
Graham, Paul, Colin Wilkes and families.
To Natalie and all the staff who were involved in the preparation of our Mother’s funeral, Mary Wilkes. We would like to say a huge thank you in getting us through this difficult time. I would like to say a personal thank you to the lady who made my Mother look so beautiful (I’m sorry I don’t know your name) I especially liked how you presented the ball of wool and the knitting needles – it did make me laugh. From the bottom of my heart thank you so very much.
Graham, Paul, Colin Wilkes and families.
January 2019
Jane,
Just a quick message to express our gratitude for looking after my Aunty June with care and understanding. You and your colleagues performed an exemplary service which helped my parents and our family at a distressing time. Thank you once again.
Jane,
Just a quick message to express our gratitude for looking after my Aunty June with care and understanding. You and your colleagues performed an exemplary service which helped my parents and our family at a distressing time. Thank you once again.
January 2019
Dear Andrea & all the staff who looked after my mother Margaret,
Thank you so much for your patience, advice and kindness in looking after Mom and our family at this very difficult time.
Kind Regards,
Dawn x
Dear Andrea & all the staff who looked after my mother Margaret,
Thank you so much for your patience, advice and kindness in looking after Mom and our family at this very difficult time.
Kind Regards,
Dawn x
January 2019
Hello Andrea,
Just a quick email to say...
Please accept our sincere thanks to you and all the staff at Bastocks. You and all your team did a fantastic job in every aspect of caring for dad, and seeing him safely delivered to be laid to rest. I must add that the quality of the Jaguar Hearse and cars were very impressive and dad really did get the send off he deserved.
Thanks again.
Kind regards
Nigel Powell
Hello Andrea,
Just a quick email to say...
Please accept our sincere thanks to you and all the staff at Bastocks. You and all your team did a fantastic job in every aspect of caring for dad, and seeing him safely delivered to be laid to rest. I must add that the quality of the Jaguar Hearse and cars were very impressive and dad really did get the send off he deserved.
Thanks again.
Kind regards
Nigel Powell
January 2019
Hi Andrea,
I wanted to say thank you to you and all of the team for making this process as easy and painless as is possible under the circumstances.
Every member of your staff was so lovely and personable and nothing was too much trouble.
Thanks again,
Markus and Stefan
Hi Andrea,
I wanted to say thank you to you and all of the team for making this process as easy and painless as is possible under the circumstances.
Every member of your staff was so lovely and personable and nothing was too much trouble.
Thanks again,
Markus and Stefan
January 2019
Dear Yvonne,
I want to thank you for all your hard work in arranging a perfect funeral for Bob yesterday. The cars and your staff were immaculate. David was kind and considerate. The service was exactly as Bob would have wanted it. The order of service leaflets were perfect, as we're the flowers, especially the shark. Nigel was kind and lovely. And what made it perfect was that so many of Bob's old friends came to pay their respects. They praised me for arranging a perfect funeral, but I know that it is really you who were responsible. So thank you Yvonne for all your hard work, your kindness and your understanding.
Kindest Regards
Val
Dear Yvonne,
I want to thank you for all your hard work in arranging a perfect funeral for Bob yesterday. The cars and your staff were immaculate. David was kind and considerate. The service was exactly as Bob would have wanted it. The order of service leaflets were perfect, as we're the flowers, especially the shark. Nigel was kind and lovely. And what made it perfect was that so many of Bob's old friends came to pay their respects. They praised me for arranging a perfect funeral, but I know that it is really you who were responsible. So thank you Yvonne for all your hard work, your kindness and your understanding.
Kindest Regards
Val
January 2019
Sally,
Thanks for making Richards funeral so hassle free and memorable.
Janet x
Sally,
Thanks for making Richards funeral so hassle free and memorable.
Janet x
January 2019
To Anne & Bastocks,
A thank you from the Davies family. The funeral wouldn't have ran so well if it wasn't for yourself and Bastocks.
Thank you again,
The Davies family x
To Anne & Bastocks,
A thank you from the Davies family. The funeral wouldn't have ran so well if it wasn't for yourself and Bastocks.
Thank you again,
The Davies family x
December 2018
To Anne & everyone at C. Bastock Ltd.
You made a difficult day a lot easier for us all. We were really impressed with you professionalism.
Thanks so much,
The family of the late Graham Parsons.
To Anne & everyone at C. Bastock Ltd.
You made a difficult day a lot easier for us all. We were really impressed with you professionalism.
Thanks so much,
The family of the late Graham Parsons.
December 2018
Yvonne,
Just to say how grateful I am for your help and guidance with the preparation for my mothers funeral. All went very well and the flowers were perfect, my mom would have been proud, we honestly couldn't have done it without you.
Warmest regards,
Lisa
Yvonne,
Just to say how grateful I am for your help and guidance with the preparation for my mothers funeral. All went very well and the flowers were perfect, my mom would have been proud, we honestly couldn't have done it without you.
Warmest regards,
Lisa
December 2018
To Yvonne and all the staff at Bastocks,
Just to say a massive 'Thank you' to you all for looking after us so well following the sad loss of my brother Kevin Towey. Sadly, some of your names and faces are a 'blur' but rest assured that your care of all of us was seamless and you all showed great compassion.
Warmest regards,
Collete Iles, John Towey and family
To Yvonne and all the staff at Bastocks,
Just to say a massive 'Thank you' to you all for looking after us so well following the sad loss of my brother Kevin Towey. Sadly, some of your names and faces are a 'blur' but rest assured that your care of all of us was seamless and you all showed great compassion.
Warmest regards,
Collete Iles, John Towey and family
December 2018
To Andrea, Jane, John and all the team at Bastocks,
We wish to express our heartfelt gratitude for all you did while James was in your care. Your respect, compassion and professionalism shone through in everything you did for us. This went a long way towards making the day seamless for us all as a family.
Once again, many thanks to you all for a job well done,
sincerely John and Diane Stanley x
To Andrea, Jane, John and all the team at Bastocks,
We wish to express our heartfelt gratitude for all you did while James was in your care. Your respect, compassion and professionalism shone through in everything you did for us. This went a long way towards making the day seamless for us all as a family.
Once again, many thanks to you all for a job well done,
sincerely John and Diane Stanley x
December 2018
Thank you so much Anne and everyone at Bastocks, Solihull. Absolutely professional and informative from the first phone call until after the funeral at Oakley Wood with just the right contrast between respect and humour my daughter and I appreciated. The Jaguar hearse and cars were admired by all the family (plus neighbours) and Derek would have loved them. Richard Honeysett, our Celebrant, perceptively and cleverly orchestrated the ceremony raising equal amounts of tears and laughter with the eulogy and absolutely understood the importance of the specifically chosen music. Everything we wanted from flowers to Order of Service plus everything else and we wouldn't change a thing. Thank you again for your massive help at this difficult time.
Carole Flitcroft
Thank you so much Anne and everyone at Bastocks, Solihull. Absolutely professional and informative from the first phone call until after the funeral at Oakley Wood with just the right contrast between respect and humour my daughter and I appreciated. The Jaguar hearse and cars were admired by all the family (plus neighbours) and Derek would have loved them. Richard Honeysett, our Celebrant, perceptively and cleverly orchestrated the ceremony raising equal amounts of tears and laughter with the eulogy and absolutely understood the importance of the specifically chosen music. Everything we wanted from flowers to Order of Service plus everything else and we wouldn't change a thing. Thank you again for your massive help at this difficult time.
Carole Flitcroft
December 2018
To all the staff at C. Bastock,
Thank you very much for handling my brothers cremation. Your kindness was appreciated.
Kind Regards,
Kathleen Walker Selby
To all the staff at C. Bastock,
Thank you very much for handling my brothers cremation. Your kindness was appreciated.
Kind Regards,
Kathleen Walker Selby
December 2018
Dear Jane,
Although there was only 5 at Ailsa Daniels funeral service yesterday, I wanted to say a HUGE thank you for the kindness shown to us by C Bastock staff. I shall also be grateful if you will kindly pass on our thanks to Reverend Julie Humphries. She was wonderful and displayed such empathy that we could not have wished for anyone but Julie to have taken the service.
Thanks again.
Hazel Ward
Dear Jane,
Although there was only 5 at Ailsa Daniels funeral service yesterday, I wanted to say a HUGE thank you for the kindness shown to us by C Bastock staff. I shall also be grateful if you will kindly pass on our thanks to Reverend Julie Humphries. She was wonderful and displayed such empathy that we could not have wished for anyone but Julie to have taken the service.
Thanks again.
Hazel Ward
To Jane,
With my sincere thanks for everything you did in arranging Mum's funeral,
From Sue and family
With my sincere thanks for everything you did in arranging Mum's funeral,
From Sue and family
December 2018
Dear David,
I would like to thank you for all the help and advice you gave us in organising David's funeral and making sure everything went so smoothly, as you might imagine I was very apprehensive and appreciated the benefit of your expertise. Many of the congregation commented on what an excellent job Bastocks did and how smart you all were. To quote Auntie Joan "Bastocks are the best!"
Kind Regards,
Vicky & family
Dear David,
I would like to thank you for all the help and advice you gave us in organising David's funeral and making sure everything went so smoothly, as you might imagine I was very apprehensive and appreciated the benefit of your expertise. Many of the congregation commented on what an excellent job Bastocks did and how smart you all were. To quote Auntie Joan "Bastocks are the best!"
Kind Regards,
Vicky & family
December 2018
To Anne,
Many sincere thanks for everything you did on the day of Mums funeral.
From Sue & all the family
To Anne,
Many sincere thanks for everything you did on the day of Mums funeral.
From Sue & all the family
December 2018
To Anne, David & all at Bastocks,
Thank you for your time, understanding and support,
lots of love Teresa, Elizabeth, Catherine and Robert
To Anne, David & all at Bastocks,
Thank you for your time, understanding and support,
lots of love Teresa, Elizabeth, Catherine and Robert
December 2018
I would just like to thank all of you for putting on such a beautiful service yesterday. It was so touching and we the Booth family can not thank you enough.
Kindest regards Denise Buggins
In memory of Doris Mary Booth
I would just like to thank all of you for putting on such a beautiful service yesterday. It was so touching and we the Booth family can not thank you enough.
Kindest regards Denise Buggins
In memory of Doris Mary Booth
December 2018
Dear Anne,
It was so nice to see you yesterday. Thank you for the hug, I really appreciated it as well as your warmth and kindness. The service was so moving and beautiful. I loved the strong religious feel, the hymns, the prayers,the candle, the video/music and the addresses. It just reinforced how lucky I was to have chosen Bastock's to care for my amazing mum. Out of a hideous 2018, you and the firm have been a true blessing.
Hope you have a lovely Christmas.
Thank you again so much for everything.
Lots of love,
Helen xx
Dear Anne,
It was so nice to see you yesterday. Thank you for the hug, I really appreciated it as well as your warmth and kindness. The service was so moving and beautiful. I loved the strong religious feel, the hymns, the prayers,the candle, the video/music and the addresses. It just reinforced how lucky I was to have chosen Bastock's to care for my amazing mum. Out of a hideous 2018, you and the firm have been a true blessing.
Hope you have a lovely Christmas.
Thank you again so much for everything.
Lots of love,
Helen xx
December 2018
Dear Sally,
On behalf of all the Kiely Family (The late Michael Kiely) we just wanted to commend David and his wonderful Team on how lovely the Remembrance Service at the Olton Friary Church was. Yet again it was so well organised; right from the entrance and being welcomed to leaving the service . The personal touch you created with the lighting of the candles and the professionalism of you all. As a family we can't thank you enough for your support and guidance at such a difficult time and know that our dad/Husband would be very proud of what you have done! The service was very touching and you all deserve a 'pat on the back' for your hard work at Bastocks.
Kind Regards,
Hannah and Debbie Kiely
Dear Sally,
On behalf of all the Kiely Family (The late Michael Kiely) we just wanted to commend David and his wonderful Team on how lovely the Remembrance Service at the Olton Friary Church was. Yet again it was so well organised; right from the entrance and being welcomed to leaving the service . The personal touch you created with the lighting of the candles and the professionalism of you all. As a family we can't thank you enough for your support and guidance at such a difficult time and know that our dad/Husband would be very proud of what you have done! The service was very touching and you all deserve a 'pat on the back' for your hard work at Bastocks.
Kind Regards,
Hannah and Debbie Kiely
December 2018
Hi Jane,
I just wanted to say a massive thank you to you and all of the Team at Bastock’s for yesterdays memorial service – it was absolutely beautiful. I have to say that I don’t really remember much of Dads funeral as I tried to block it out and also was looking after Mom and other family members and so having the service yesterday made up for that and given me another chance to say goodbye. Despite all of the people who attended yesterday, the service felt so personal and was, inevitably, very emotional – I don’t think that there was a dry eye in the Church and in a bizarre way, as awful as the reason was that we were all there, it gave a great deal of comfort knowing that we are not alone in our grief. Many, many thanks again. I wish you a Merry Christmas and a happy and healthy 2019.
Lisa (David’s daughter).
Hi Jane,
I just wanted to say a massive thank you to you and all of the Team at Bastock’s for yesterdays memorial service – it was absolutely beautiful. I have to say that I don’t really remember much of Dads funeral as I tried to block it out and also was looking after Mom and other family members and so having the service yesterday made up for that and given me another chance to say goodbye. Despite all of the people who attended yesterday, the service felt so personal and was, inevitably, very emotional – I don’t think that there was a dry eye in the Church and in a bizarre way, as awful as the reason was that we were all there, it gave a great deal of comfort knowing that we are not alone in our grief. Many, many thanks again. I wish you a Merry Christmas and a happy and healthy 2019.
Lisa (David’s daughter).
December 2018
Hello Jane
Mum has asked me to write to you all at Bastocks and especially yourself. She was most impressed that you remembered her. I was going to write anyway to express our appreciation of the wonderful memorial service organised by yourselves today. I never expected it to be so full. Obviously its still a very difficult and emotional time for us, especially Mum, but we are slowly getting there. Today made us thankful that we had Dad in our lives for so long as I know a lot of friends who have lost a parent quite young. We thank you once again for the wonderful memorial organised by Bastocks. Mum enjoyed the solo singer especially.
Thank you and very kind regards
Melanie Turner
Hello Jane
Mum has asked me to write to you all at Bastocks and especially yourself. She was most impressed that you remembered her. I was going to write anyway to express our appreciation of the wonderful memorial service organised by yourselves today. I never expected it to be so full. Obviously its still a very difficult and emotional time for us, especially Mum, but we are slowly getting there. Today made us thankful that we had Dad in our lives for so long as I know a lot of friends who have lost a parent quite young. We thank you once again for the wonderful memorial organised by Bastocks. Mum enjoyed the solo singer especially.
Thank you and very kind regards
Melanie Turner
December 2018
Sally,
A big thank you to C. Bastocks for the invitation to the remembrance service at Olton Friary yesterday, done with dignity and grace as only Bastock's can do! It is hard to believe we lost our mum Betty almost 1 year ago on 19th December 2017 and I still remember the morning my brother Martyn and I arrived at your office to organize mums funeral. As a family we have appreciated all the help, guidance and support you have given to us, we also know mum would have been very proud of the send off she had.
Best Regards
Georgina Doyle
Sally,
A big thank you to C. Bastocks for the invitation to the remembrance service at Olton Friary yesterday, done with dignity and grace as only Bastock's can do! It is hard to believe we lost our mum Betty almost 1 year ago on 19th December 2017 and I still remember the morning my brother Martyn and I arrived at your office to organize mums funeral. As a family we have appreciated all the help, guidance and support you have given to us, we also know mum would have been very proud of the send off she had.
Best Regards
Georgina Doyle
December 2018
I wanted to thank all the team for the very professional and respectful service of remembrance you arranged at The Friary Solihull yesterday. It was extremely well ran, respectful, reflective, very comforting and also very sad at the same time. It really touched all the family of Catherine O'Callaghan our late Mother.
Thank you on behalf of all of my siblings and grandchildren.
Arthur
I wanted to thank all the team for the very professional and respectful service of remembrance you arranged at The Friary Solihull yesterday. It was extremely well ran, respectful, reflective, very comforting and also very sad at the same time. It really touched all the family of Catherine O'Callaghan our late Mother.
Thank you on behalf of all of my siblings and grandchildren.
Arthur
November 2018
To Andrea,
Can't thank you enough for all your help, it was much appreciated at this distressing time.
Angela Cullinane
To Andrea,
Can't thank you enough for all your help, it was much appreciated at this distressing time.
Angela Cullinane
November 2018
Dear John,
On behalf of myself, Nigel and Susan I would like to thank you for all your help in arranging Derek's funeral. We first met you and you were very kind and understating and you took a lot of worry off our shoulders. On the day of the funeral you and your colleagues again were very kind and respectful. At the crematorium everything went like clockwork, you even went out of your way to take the flowers to Ravenshaw Court where I was able to go and look at them every day. I would like to thank you again for everything.
Bernie
Dear John,
On behalf of myself, Nigel and Susan I would like to thank you for all your help in arranging Derek's funeral. We first met you and you were very kind and understating and you took a lot of worry off our shoulders. On the day of the funeral you and your colleagues again were very kind and respectful. At the crematorium everything went like clockwork, you even went out of your way to take the flowers to Ravenshaw Court where I was able to go and look at them every day. I would like to thank you again for everything.
Bernie
November 2018
David,
Many thank your kindness, generosity and support with our final goodbyes for our Dad. It really is certainly appreciated.
Thanks again,
Jane, Paul, Tracey, John and Mark
David,
Many thank your kindness, generosity and support with our final goodbyes for our Dad. It really is certainly appreciated.
Thanks again,
Jane, Paul, Tracey, John and Mark
November 2018
Thank you very much for a perfect day. Love the cars.
Brenda Brown.
Thank you very much for a perfect day. Love the cars.
Brenda Brown.
November 2018
Hi Jane
I just wanted to thank you, Ann and all the other staff that were involved in the planning, organisation and on the day of my Mum's funeral. You all showed great care and consideration to my Mum and to all of us too.
Kind Regards,
Sue Smith
Hi Jane
I just wanted to thank you, Ann and all the other staff that were involved in the planning, organisation and on the day of my Mum's funeral. You all showed great care and consideration to my Mum and to all of us too.
Kind Regards,
Sue Smith
November 2018
Dear Sally,
Thank you for all of the help you gave to us at such a sad time.
love Kath and family xxx
Dear Sally,
Thank you for all of the help you gave to us at such a sad time.
love Kath and family xxx
November 2018
To Jane and everyone at C. Bastock Ltd,
Thank you so much for all of your help and support in arranging Dads funeral and ensuring everything went well on the day. We can't thank you enough for your kindness, thoughtfulness and attention to detail.
With our love and best wishes,
Stephanie, Lynsey, Suzanne and David xxxx
To Jane and everyone at C. Bastock Ltd,
Thank you so much for all of your help and support in arranging Dads funeral and ensuring everything went well on the day. We can't thank you enough for your kindness, thoughtfulness and attention to detail.
With our love and best wishes,
Stephanie, Lynsey, Suzanne and David xxxx
November 2018
To Jane & All the staff,
I would just like to say thank you for the professional handling of my husband David's funeral and for the care and support shown to myself and both of our families on this sad day. All the very best to you all,
Margaret De'Athe, Lisa and David Jnr. x
To Jane & All the staff,
I would just like to say thank you for the professional handling of my husband David's funeral and for the care and support shown to myself and both of our families on this sad day. All the very best to you all,
Margaret De'Athe, Lisa and David Jnr. x
November 2018
Dear Ann, Yvonne and all staff,
I cannot thank you enough for all you done for my partner, Jim Andrews. What a wonderful turn out you gave him, he would have been over the moon. What a team you have a Bastock's, from the bottom of my heart, thank you once again for your care and compassion. God bless you all,
Yours, June Andrews xxx
Dear Ann, Yvonne and all staff,
I cannot thank you enough for all you done for my partner, Jim Andrews. What a wonderful turn out you gave him, he would have been over the moon. What a team you have a Bastock's, from the bottom of my heart, thank you once again for your care and compassion. God bless you all,
Yours, June Andrews xxx
November 2018
Dear Jane,
Just to thank you for all your help with my Dad's funeral arrangements. I wanted to than you personally for being so open and honest with me when I came to visit Dad, I was extremely nervous about this and without your thoughtfulness, the way you talked me through the start of the visit I wouldn't have managed this. Instead I came away feeling much calmer and with no regrets, so thank you again for your empathy and professionalism.
Kind Regards, Debbie
Dear Jane,
Just to thank you for all your help with my Dad's funeral arrangements. I wanted to than you personally for being so open and honest with me when I came to visit Dad, I was extremely nervous about this and without your thoughtfulness, the way you talked me through the start of the visit I wouldn't have managed this. Instead I came away feeling much calmer and with no regrets, so thank you again for your empathy and professionalism.
Kind Regards, Debbie
November 2018
Dear All,
On behalf of all the family, I just wanted to thank all the staff at Bastock's Olton, in particular James, for all the care and assistance given when arranging my Dad's funeral. It meant Dad had a really good send off.
Thanks you so much, Julia McMillan and family.
Dear All,
On behalf of all the family, I just wanted to thank all the staff at Bastock's Olton, in particular James, for all the care and assistance given when arranging my Dad's funeral. It meant Dad had a really good send off.
Thanks you so much, Julia McMillan and family.
November 2018
To Anne,
Just to say a very big thank you for making a really hard situation a lot easier for us. Thanks for looking after us and our late mom June McGrath.
Stephen and sarah McGrath xx
To Anne,
Just to say a very big thank you for making a really hard situation a lot easier for us. Thanks for looking after us and our late mom June McGrath.
Stephen and sarah McGrath xx
October 2018
To David and the team at Bastocks
Thank you so much for looking after my brother Mark Parnaby, so well. At such a difficult time it is such a relief to be able to leave the logistics of organising a funeral to the excellent professionals you are.
Best Wishes,
Sue and Tom Hill and all the Parnaby family
To David and the team at Bastocks
Thank you so much for looking after my brother Mark Parnaby, so well. At such a difficult time it is such a relief to be able to leave the logistics of organising a funeral to the excellent professionals you are.
Best Wishes,
Sue and Tom Hill and all the Parnaby family
October 2018
To Anne and the team,
Thank you so much for everything. It was so smoothly done with such care and friendliness. Mum would have been proud.
Love from Diane and Les
To Anne and the team,
Thank you so much for everything. It was so smoothly done with such care and friendliness. Mum would have been proud.
Love from Diane and Les
October 2018
Hi Jane
Just a quick message too say how wonderful you have been and all the staff who were involved in making Gordon’s send off the best, well we couldn't have imagined a better service. Obviously it was a tough day but between yourselves and Stephen, you made it so much easier than we thought possible. Thanks again
Love Beckie & Kevin
xxxxxxx
Hi Jane
Just a quick message too say how wonderful you have been and all the staff who were involved in making Gordon’s send off the best, well we couldn't have imagined a better service. Obviously it was a tough day but between yourselves and Stephen, you made it so much easier than we thought possible. Thanks again
Love Beckie & Kevin
xxxxxxx
October 2018
Hi Jane
I write to thank you for organising the funeral so competently and supporting my family and I through it. Although I was dreading it, it was actually a good and cathartic day. The crematorium switch at such short notice was impressive too. I'll put up a review on your website detailing how well you did so others can put their trust in you.
Thanks again
Pete
Hi Jane
I write to thank you for organising the funeral so competently and supporting my family and I through it. Although I was dreading it, it was actually a good and cathartic day. The crematorium switch at such short notice was impressive too. I'll put up a review on your website detailing how well you did so others can put their trust in you.
Thanks again
Pete
October 2018
Dear David,
I would like to say thank you, to you personally and all your colleagues for the help and kindness you showed me and my family. Sally, especially, was so helpful and put herself out to accommodate all our wishes. Everything went so smoothly. Even the weather obliged!
Very best wishes,
Cynthia Veal
Dear David,
I would like to say thank you, to you personally and all your colleagues for the help and kindness you showed me and my family. Sally, especially, was so helpful and put herself out to accommodate all our wishes. Everything went so smoothly. Even the weather obliged!
Very best wishes,
Cynthia Veal
October 2018
To Anne,
Just to say thank you for all your support and help with the funeral of Bernard Rainbow. It is very much appreciated.
Best wishes, Margaret, Julie and Gary
To Anne,
Just to say thank you for all your support and help with the funeral of Bernard Rainbow. It is very much appreciated.
Best wishes, Margaret, Julie and Gary
October 2018
To Jane and all at Bastocks,
We cannot, as a family, thank you enough for all that you did to helps us through a very difficult time.
lots of love from Kerry and family x
To Jane and all at Bastocks,
We cannot, as a family, thank you enough for all that you did to helps us through a very difficult time.
lots of love from Kerry and family x
October 2018
To John, Andrea and the staff at Bastocks,
Thank you so much for the care and professionalism shown to my family following the death of my mother, Maureen Deakin. The service at Robin Hood Crematorium was intimate and emotional - thankfully John and his colleagues guided us through the protocols of the service.
Once again, thank you.
Kind Regards,
Susan Spence and family
To John, Andrea and the staff at Bastocks,
Thank you so much for the care and professionalism shown to my family following the death of my mother, Maureen Deakin. The service at Robin Hood Crematorium was intimate and emotional - thankfully John and his colleagues guided us through the protocols of the service.
Once again, thank you.
Kind Regards,
Susan Spence and family
October 2018
Hello Yvonne,
Things are now a little calmer after the events of last week and I'd like the opportunity to say thanks, not only for your considerable personal effort but thanks also to the whole team at Bastock who conducted the proceedings with a quiet, calm and utterly professional dignity. I admit to a little surprise that Bastock's were able to do so much in providing a complete, all embracing service, without the need to worry about "do I need to do this?" or "should I be attending to that?". It helped tremendously to be guided through these things and John provided contact and clarity with just the right emphasis on what to do and when. Clear thinking and vision are in short supply during a stressful time such as the funeral of a loved one and it was good not to have to think too hard.
Again, my thanks to you all.
Rob
Hello Yvonne,
Things are now a little calmer after the events of last week and I'd like the opportunity to say thanks, not only for your considerable personal effort but thanks also to the whole team at Bastock who conducted the proceedings with a quiet, calm and utterly professional dignity. I admit to a little surprise that Bastock's were able to do so much in providing a complete, all embracing service, without the need to worry about "do I need to do this?" or "should I be attending to that?". It helped tremendously to be guided through these things and John provided contact and clarity with just the right emphasis on what to do and when. Clear thinking and vision are in short supply during a stressful time such as the funeral of a loved one and it was good not to have to think too hard.
Again, my thanks to you all.
Rob
October 2018
Sally
I wanted to let you know the day went very well and we cannot thank you enough for the wonderful service from beginning to end we received. Your service was outstanding and ensured everything went smoothly and just as our Dad would have liked it, like clockwork.
Thank you to each and every person who looked after Dad whilst he was in your care from collecting him from Bideford and knowing how important is was he was brought home as soon as possible, you made an awful situation, as compassionate and respectful as it could possibly have been.
From my Mom, Mary John Gerard and myself, a massive thank you.
Kind regards
Roz
Sally
I wanted to let you know the day went very well and we cannot thank you enough for the wonderful service from beginning to end we received. Your service was outstanding and ensured everything went smoothly and just as our Dad would have liked it, like clockwork.
Thank you to each and every person who looked after Dad whilst he was in your care from collecting him from Bideford and knowing how important is was he was brought home as soon as possible, you made an awful situation, as compassionate and respectful as it could possibly have been.
From my Mom, Mary John Gerard and myself, a massive thank you.
Kind regards
Roz
October 2018
Hi Anne,
Just to say thank you so much for everything yesterday for my Aunt's funeral.
Everything went exactly as we had hoped and we are so grateful for the service you gave.
Many thanks
Sarah Gattuso
Hi Anne,
Just to say thank you so much for everything yesterday for my Aunt's funeral.
Everything went exactly as we had hoped and we are so grateful for the service you gave.
Many thanks
Sarah Gattuso
September 2018
Hello Anne,
It is one month since Andrea passed away. I wanted to take some time today to Thank You and all of the very kind people at C. Bastock. The day that I had to Register her death and say goodbye was the darkest day of my life. Your kindness and understanding helped to illuminate the day. Words can not express how much you helped me get through that awful day. I am also very grateful that you all helped to lay Andrea at Peace the way she wanted. Thank You all so much. Be safe and be happy.
Very grateful,
Kathy Henry
Hello Anne,
It is one month since Andrea passed away. I wanted to take some time today to Thank You and all of the very kind people at C. Bastock. The day that I had to Register her death and say goodbye was the darkest day of my life. Your kindness and understanding helped to illuminate the day. Words can not express how much you helped me get through that awful day. I am also very grateful that you all helped to lay Andrea at Peace the way she wanted. Thank You all so much. Be safe and be happy.
Very grateful,
Kathy Henry
September 2018
To C. Bastock,
Thank you for wonderful support and excellent customer service.
Regards, Anne Powell
To C. Bastock,
Thank you for wonderful support and excellent customer service.
Regards, Anne Powell
September 2018
To all the staff at C Bastock,
Thank you for everything you have done for us, With much love and respect from the West family.
To all the staff at C Bastock,
Thank you for everything you have done for us, With much love and respect from the West family.
September 2018
Dear Jane,
Just to thank you and the staff at Bastocks for all your help and support with my mum's funeral. A very professional and caring service.
With best wishes, Jayne Cartland
Dear Jane,
Just to thank you and the staff at Bastocks for all your help and support with my mum's funeral. A very professional and caring service.
With best wishes, Jayne Cartland
September 2018
To John,
Thanks for all your hard work in organising Moms funeral, May Knowles. People who attended were impressed with the high standard of your company. Once again, many thanks.
Your sincerely, Pauline, Dave & Maria
To John,
Thanks for all your hard work in organising Moms funeral, May Knowles. People who attended were impressed with the high standard of your company. Once again, many thanks.
Your sincerely, Pauline, Dave & Maria
September 2018
To Andrea and team,
Many thanks for all your support and hard work. Your efforts and professionalism have helped us to give my father, Patrick Carroll, a caring and dignified funeral fitting for such a wonderful person. You helped all of us through a very difficult time, in a caring and professional manner. Nothing was too much to ask. So a huge thank you is offered,
from Julie and co xx
To Andrea and team,
Many thanks for all your support and hard work. Your efforts and professionalism have helped us to give my father, Patrick Carroll, a caring and dignified funeral fitting for such a wonderful person. You helped all of us through a very difficult time, in a caring and professional manner. Nothing was too much to ask. So a huge thank you is offered,
from Julie and co xx
September 2018
Dear Jane,
Thank you for the excellent funeral service arrangements provided by your company, all who attended were very pleased.
With kind regards
John and Janice
Dear Jane,
Thank you for the excellent funeral service arrangements provided by your company, all who attended were very pleased.
With kind regards
John and Janice
September 2018
To Jane,
Thank you so much for the giving me the confidence and helping me through the whole process of giving my Mom the beautiful send off that she deserved. I couldn't have done it without you! You're amazing at your job, a true professional! It's much appreciated.
Thank you to all the staff at C. Bastock for showing such true professionalism, courtesy and compassion at such a difficult time.
Many Thanks,
Melissa Copland and family xx
To Jane,
Thank you so much for the giving me the confidence and helping me through the whole process of giving my Mom the beautiful send off that she deserved. I couldn't have done it without you! You're amazing at your job, a true professional! It's much appreciated.
Thank you to all the staff at C. Bastock for showing such true professionalism, courtesy and compassion at such a difficult time.
Many Thanks,
Melissa Copland and family xx
September 2018
Hi Andrea,
We’d like to thank Bastocks, & you in particular, for the sympathetic & efficient way in which you organised all of the arrangements – you really did make it easy for us & we very much appreciated it. We were particularly impressed (& grateful) for the calm way in which David handled the last-minute “crisis” on the day, when our worst fears were realised & family members (including one of the pall bearers) were held up for more than an hour on the M6, following traffic accidents (thankfully not involving them). A phone call was made to The Friary, & Fr Wilfred agreed to put back the start of Mass until everyone arrived – in the event, only a short delay was necessary, as the family made it more or less on time (although somewhat stressed!). Thanks again,
Kind regards,
Susan (Tittensor) & Denise (Bragg).
Hi Andrea,
We’d like to thank Bastocks, & you in particular, for the sympathetic & efficient way in which you organised all of the arrangements – you really did make it easy for us & we very much appreciated it. We were particularly impressed (& grateful) for the calm way in which David handled the last-minute “crisis” on the day, when our worst fears were realised & family members (including one of the pall bearers) were held up for more than an hour on the M6, following traffic accidents (thankfully not involving them). A phone call was made to The Friary, & Fr Wilfred agreed to put back the start of Mass until everyone arrived – in the event, only a short delay was necessary, as the family made it more or less on time (although somewhat stressed!). Thanks again,
Kind regards,
Susan (Tittensor) & Denise (Bragg).
September 2018
To John and the Team
A very big thank you for all that you done for us in arranging our Mothers funeral. You made things a lot easier at a very difficult time and for that we thank you very much.
Take care, Sandra, Julie, Derek and Marylin
To John and the Team
A very big thank you for all that you done for us in arranging our Mothers funeral. You made things a lot easier at a very difficult time and for that we thank you very much.
Take care, Sandra, Julie, Derek and Marylin
September 2018
To Jane,
Mary would have been very proud of your professional team. Her service of celebration was sad but also incredibly moving. Peoples amazing love and kindness, plus we are blown away at the wonderful generous donations to Breast Cancer. Thanks again for your love and support.
From Paul and James Cobley.
To Jane,
Mary would have been very proud of your professional team. Her service of celebration was sad but also incredibly moving. Peoples amazing love and kindness, plus we are blown away at the wonderful generous donations to Breast Cancer. Thanks again for your love and support.
From Paul and James Cobley.
September 2018
Dear Sally,
Words will never be enough to show you just how very thankful I am for the kindness you have shown to our family in our darkest of times. I've said it before but from the moment we walked through the doors at Bastock's you put in my mind at ease. Your attention to detail from start to finish has been perfection. I couldn't have asked for anything more, but I know if I had you would have everything to fulfil it. When we lost Mum so quickly after being ill, my heart broke and I thought I would never be able to cope moving forward. I had the perfect farewell in mind and you along with John and the team made that possible. For this I am eternally grateful.
The very kindest of warm regards,
Jennie & family xxx
Dear Sally,
Words will never be enough to show you just how very thankful I am for the kindness you have shown to our family in our darkest of times. I've said it before but from the moment we walked through the doors at Bastock's you put in my mind at ease. Your attention to detail from start to finish has been perfection. I couldn't have asked for anything more, but I know if I had you would have everything to fulfil it. When we lost Mum so quickly after being ill, my heart broke and I thought I would never be able to cope moving forward. I had the perfect farewell in mind and you along with John and the team made that possible. For this I am eternally grateful.
The very kindest of warm regards,
Jennie & family xxx
August 2018
To Andrea,
Many thanks for your help over this difficult period, please pass on our thanks to John and his team also.
Kind Regards,
Tom, Margaret, John and all the family xxx
To Andrea,
Many thanks for your help over this difficult period, please pass on our thanks to John and his team also.
Kind Regards,
Tom, Margaret, John and all the family xxx
August 2018
To Natalie and all at Bastocks,
Thank you so much for all your help and kindness recently.
Love Tracey and Mark x
To Natalie and all at Bastocks,
Thank you so much for all your help and kindness recently.
Love Tracey and Mark x
August 2018
To All the staff at Bastocks,
Just a few words to say thank you all for taking care of my sister Paula who was at your funeral home. Special thanks to Jane and Lorraine for you kindness shown to me and my family when we came to visit Paula. Thanks all for such a lovely send off for my sister - you all played your part!
Also, John - so glad you were there to help and advise me on the day with what I needed to do, you were so kind.
I think Bastocks are the best and what a credit the staff are to the company, both at Olton and Shirley offices.
Lots of love, Pat & Trev Knight xx
To All the staff at Bastocks,
Just a few words to say thank you all for taking care of my sister Paula who was at your funeral home. Special thanks to Jane and Lorraine for you kindness shown to me and my family when we came to visit Paula. Thanks all for such a lovely send off for my sister - you all played your part!
Also, John - so glad you were there to help and advise me on the day with what I needed to do, you were so kind.
I think Bastocks are the best and what a credit the staff are to the company, both at Olton and Shirley offices.
Lots of love, Pat & Trev Knight xx
August 2018
Dear Sirs,
I just wanted to extend my gratitude for the simply outstanding service you provided at my mothers recent funeral. The members of your team were beyond professional at all times and were immaculately dressed - something my Mom would have been most impressed by!! I would like to especially thank the lovely lady who accompanied my mom's coffin to the crematorium. She was simply wonderful throughout the afternoon. I would also like to say a very special thank you to Andrea, who must have the patience of a saint after having to change the order of service on numerous occasions! Thank you for allowing us to send Mom off in style.
Best Regards, Bev Harrison xxx
Dear Sirs,
I just wanted to extend my gratitude for the simply outstanding service you provided at my mothers recent funeral. The members of your team were beyond professional at all times and were immaculately dressed - something my Mom would have been most impressed by!! I would like to especially thank the lovely lady who accompanied my mom's coffin to the crematorium. She was simply wonderful throughout the afternoon. I would also like to say a very special thank you to Andrea, who must have the patience of a saint after having to change the order of service on numerous occasions! Thank you for allowing us to send Mom off in style.
Best Regards, Bev Harrison xxx
August 2018
To you all,
We cannot thank you enough for your kindness, how you respected our Dad and made his day so beautiful, you are all very special people.
Thank you,
Brian Muddiman's family xxxx
To you all,
We cannot thank you enough for your kindness, how you respected our Dad and made his day so beautiful, you are all very special people.
Thank you,
Brian Muddiman's family xxxx
August 2018,
Thank you Natalie for the help in arranging John Coyle’s funeral. Everything went beautifully, we couldn’t have asked for more.
Many thanks again, Anita Coyle x
Thank you Natalie for the help in arranging John Coyle’s funeral. Everything went beautifully, we couldn’t have asked for more.
Many thanks again, Anita Coyle x
August 2018
Yvonne,
Just wanted to let you know our Paula’s funeral was so lovely, everything about it. I wanted to thank you so much for your help, you were like my friend, they way you helped me to put it together, I really valued your advice on everything. Suzi did us proud, word perfect, so lovely and caring, she was right for our Paula’s funeral, and I have contacted her and told her she made a difference, one friend said she wants to book her for her own funeral. The flowers were absolutely amazing. Carol Chapman went the extra mile please let her know how pleased I was. The service was fabulous and everyone said it was different, so personal, and how they enjoyed it...The coffin looked stunning with the pink and white flowers, it could not have been more perfect, and the music was a fitting tribute to Paula. John, from Bastocks what a lovely man, helped me and advised what to do, Bastocks are the best Funeral Directors, and all their staff including yourself and Sally, are a credit to them. I rang Bastocks at Olton yesterday, and let them know, how things went, the girls there are were so nice and helpful. Yvonne you were so kind, and I know I was not sure of things at times, but you advised me and I listened, and we got there in the end.
Love Pat xx
Yvonne,
Just wanted to let you know our Paula’s funeral was so lovely, everything about it. I wanted to thank you so much for your help, you were like my friend, they way you helped me to put it together, I really valued your advice on everything. Suzi did us proud, word perfect, so lovely and caring, she was right for our Paula’s funeral, and I have contacted her and told her she made a difference, one friend said she wants to book her for her own funeral. The flowers were absolutely amazing. Carol Chapman went the extra mile please let her know how pleased I was. The service was fabulous and everyone said it was different, so personal, and how they enjoyed it...The coffin looked stunning with the pink and white flowers, it could not have been more perfect, and the music was a fitting tribute to Paula. John, from Bastocks what a lovely man, helped me and advised what to do, Bastocks are the best Funeral Directors, and all their staff including yourself and Sally, are a credit to them. I rang Bastocks at Olton yesterday, and let them know, how things went, the girls there are were so nice and helpful. Yvonne you were so kind, and I know I was not sure of things at times, but you advised me and I listened, and we got there in the end.
Love Pat xx
August 2018
Sally,
I attended my sisters funeral yesterday. I was very impressed by your services. My local florist apparently got in touch with you concerning the flowers. You recommended a florist and I would just like to say that the flowers for "Sister" and "Aunt" were beautiful l was really pleased. The white carriage and horses and the cars it was perfect. Your staff were very respectful and very caring. All in all a wonderful send off. Thank- You so very much.
Mrs. S Gallett
Sally,
I attended my sisters funeral yesterday. I was very impressed by your services. My local florist apparently got in touch with you concerning the flowers. You recommended a florist and I would just like to say that the flowers for "Sister" and "Aunt" were beautiful l was really pleased. The white carriage and horses and the cars it was perfect. Your staff were very respectful and very caring. All in all a wonderful send off. Thank- You so very much.
Mrs. S Gallett
August 2018
Hi Jane,
Thank you so much for all your help and support and for giving me the confidence to get through all the funeral arrangements at such a difficult time.
Kind Regards,
Melissa
Hi Jane,
Thank you so much for all your help and support and for giving me the confidence to get through all the funeral arrangements at such a difficult time.
Kind Regards,
Melissa
August 2018
Andrea,
We arrived at Bastock’s door lost in our loss and were gently and professionally guided through what we needed to do. Andrea was professional and sensitive, our rock as we navigated through this part of the journey. Andrea made a very dark and confused time lighter.
On the day Anne and the team supported us through what was a serene and beautiful day. I cannot recommend the professionalism and humanity of Bastock’s enough.
Thank you Andrea, Anne, Mark and the team for everything.
Pat, Paula and Ian
Andrea,
We arrived at Bastock’s door lost in our loss and were gently and professionally guided through what we needed to do. Andrea was professional and sensitive, our rock as we navigated through this part of the journey. Andrea made a very dark and confused time lighter.
On the day Anne and the team supported us through what was a serene and beautiful day. I cannot recommend the professionalism and humanity of Bastock’s enough.
Thank you Andrea, Anne, Mark and the team for everything.
Pat, Paula and Ian
July 2018
Hi Jane,
Hope you don't mind me messaging you but I just wanted to say from myself & my family what a superb job Bastock's did for Ken's funeral today. So professional and absolute perfection. You work with such lovely people I can see why you love your job so much. Could you please pass on to them our good wishes. They made a sad day very pleasant for us and did an excellent job x
Hi Jane,
Hope you don't mind me messaging you but I just wanted to say from myself & my family what a superb job Bastock's did for Ken's funeral today. So professional and absolute perfection. You work with such lovely people I can see why you love your job so much. Could you please pass on to them our good wishes. They made a sad day very pleasant for us and did an excellent job x
July 2018
To David & staff,
Thanks for the handling of my Husband's passing it was a very difficult time, but I felt you went above and beyond of your duties and it was really appreciated.
Love from Mrs Kelly and family x
To David & staff,
Thanks for the handling of my Husband's passing it was a very difficult time, but I felt you went above and beyond of your duties and it was really appreciated.
Love from Mrs Kelly and family x
July 2018
Dear Sally,
Just to say thank you for all the help you gave us arranging the funeral for John Coxell. It made the process very easy for us.
The funeral itself could not have been better. The train whistle and the sound of the steam train as the curtains closed made us smile. We have no hesitation in recommending Bastock's to anyone. So again, thank you and those on the day of the funeral for everything.
Yours Jackie & Ian Coxell.
Dear Sally,
Just to say thank you for all the help you gave us arranging the funeral for John Coxell. It made the process very easy for us.
The funeral itself could not have been better. The train whistle and the sound of the steam train as the curtains closed made us smile. We have no hesitation in recommending Bastock's to anyone. So again, thank you and those on the day of the funeral for everything.
Yours Jackie & Ian Coxell.
July 2018
To Sally and all the staff at Bastocks,
I would like to thank everyone for their support, efficiency and great understanding which made the funeral of my father, Geoffrey Wood, that little bit easier. Wishing you all well and again many thanks.
Sue Egglinton and family.
To Sally and all the staff at Bastocks,
I would like to thank everyone for their support, efficiency and great understanding which made the funeral of my father, Geoffrey Wood, that little bit easier. Wishing you all well and again many thanks.
Sue Egglinton and family.
July 2018
Dear David,
I just wanted to say thank you on behalf of my family for the kind and compassionate way you managed the arrangements for my mothers funeral. You and your staff helped to make what was obviously a very distressing time for us, into less of an ordeal. It was very much appreciated.
With kind regards,
Ann.
Dear David,
I just wanted to say thank you on behalf of my family for the kind and compassionate way you managed the arrangements for my mothers funeral. You and your staff helped to make what was obviously a very distressing time for us, into less of an ordeal. It was very much appreciated.
With kind regards,
Ann.
July 2018
To Sally & all at Bastocks,
Thank you so very much for all the kind care you gave to me and my family.
Kind Regards,
Mrs. Goodman
To Sally & all at Bastocks,
Thank you so very much for all the kind care you gave to me and my family.
Kind Regards,
Mrs. Goodman
July 2018
Dear David,
I would like to thank you and your colleagues for all the help given to us in arranging my Mothers funeral. You were very kind to us and dealt with all the arrangements very professionally, making it so much easier for us. Everything went just as we wished it. Thank you,
Kind Regards,
Sue Salway
Dear David,
I would like to thank you and your colleagues for all the help given to us in arranging my Mothers funeral. You were very kind to us and dealt with all the arrangements very professionally, making it so much easier for us. Everything went just as we wished it. Thank you,
Kind Regards,
Sue Salway
July 2018
Dear Andrea and all the team,
I would like to say thank you for the sensitive way you looked after myself and my family in the days after Jeff's death. I think he would have been very proud of the way the funeral was conducted and we had many lovely comments about the service and the 'narrow boat' flowers.
At a very emotional time you made everything very easy for us. Many thanks
Lesley Reville
Dear Andrea and all the team,
I would like to say thank you for the sensitive way you looked after myself and my family in the days after Jeff's death. I think he would have been very proud of the way the funeral was conducted and we had many lovely comments about the service and the 'narrow boat' flowers.
At a very emotional time you made everything very easy for us. Many thanks
Lesley Reville
July 2018
To Anne & All at Bastocks,
Thank you for all you did for Clive Sanders and for looking after him for me.
Kind Regards, Chris Pawley
To Anne & All at Bastocks,
Thank you for all you did for Clive Sanders and for looking after him for me.
Kind Regards, Chris Pawley
July 2018
To All at Bastocks,
I need to thank you so much for your support and giving my son, Scott, a lovely send off. Your very kind and soft approach towards my family and myself. Scott’s order of service booklet i.e. the music notes and stars... how lovely. And you got a replacement storm glass that the family smiled about when the first one shattered and we said that was Scott as he was accident prone. You were all so kind.
Regards,
Sue Green and Family x
To All at Bastocks,
I need to thank you so much for your support and giving my son, Scott, a lovely send off. Your very kind and soft approach towards my family and myself. Scott’s order of service booklet i.e. the music notes and stars... how lovely. And you got a replacement storm glass that the family smiled about when the first one shattered and we said that was Scott as he was accident prone. You were all so kind.
Regards,
Sue Green and Family x
July 2018
Sally,
You enabled a dignified and respectful funeral to be conducted for my late Husband. Many thanks,
sincerely, June Stead.
Sally,
You enabled a dignified and respectful funeral to be conducted for my late Husband. Many thanks,
sincerely, June Stead.
July 2018
To David and all at Bastocks,
Thank you so much for Dad's funeral, with such help from you it made the day lovely as funerals go. You are all so professional, and also Natalie even though she's my niece, helped us in her professional way.
Thank you so much to you all.
Love from Wendy and Mark.xxx
To David and all at Bastocks,
Thank you so much for Dad's funeral, with such help from you it made the day lovely as funerals go. You are all so professional, and also Natalie even though she's my niece, helped us in her professional way.
Thank you so much to you all.
Love from Wendy and Mark.xxx
July 2018
Dear Anne,
We would like to thank you for your compassion and caring nature, as well as your attention to detail and humour in dealing with Moms final journey. We really appreciate how you and the staff have cared for Mom.
All our love,
Bernard, Denise and Tracy xxx
Dear Anne,
We would like to thank you for your compassion and caring nature, as well as your attention to detail and humour in dealing with Moms final journey. We really appreciate how you and the staff have cared for Mom.
All our love,
Bernard, Denise and Tracy xxx
July 2018
To Yvonne & Sally
Just wanted to say thank you to you and the team for being so lovely at such a sad and difficult time.
Mary
To Yvonne & Sally
Just wanted to say thank you to you and the team for being so lovely at such a sad and difficult time.
Mary
June 2018
Ann and the team at Bastocks
Thank you for all your care and kindness to us during our sad loss of Mum and Nan.
From Madeleine, Ian and Andrea
Ann and the team at Bastocks
Thank you for all your care and kindness to us during our sad loss of Mum and Nan.
From Madeleine, Ian and Andrea
June 2018
Anne and staff
Thank you for your care and kindness and making our recent bereavement and interment run smoothly on the day.
Tina and family.
Anne and staff
Thank you for your care and kindness and making our recent bereavement and interment run smoothly on the day.
Tina and family.
June 2018
Hi Andrea,
Hope you are well – we just wanted to say a big thank you to you, James and the rest of the team who were involved in Dad’s funeral and for being able to sort it out in such a short time frame. Everything was very well organised from start to finish and the amount of people who attended just confirmed what a great man our Dad was and made us immensely proud of him.
Thank you all so much for making an extremely difficult and emotional time as painless and bearable as possible.
From all of the Biddle Family.
Hi Andrea,
Hope you are well – we just wanted to say a big thank you to you, James and the rest of the team who were involved in Dad’s funeral and for being able to sort it out in such a short time frame. Everything was very well organised from start to finish and the amount of people who attended just confirmed what a great man our Dad was and made us immensely proud of him.
Thank you all so much for making an extremely difficult and emotional time as painless and bearable as possible.
From all of the Biddle Family.
June 2018
Natalie,
I just wanted to thank you and the team at Bastocks for all the support and guidance you gave us in relation to arranging our Dads funeral, yourself and all of the staff present on the day were compassionate, professional and a great comfort to us all. The day went smoothly and without a hitch, which was great considering the circumstances. Thanks again,
Kind Regards,
Jo Rose and Family
Natalie,
I just wanted to thank you and the team at Bastocks for all the support and guidance you gave us in relation to arranging our Dads funeral, yourself and all of the staff present on the day were compassionate, professional and a great comfort to us all. The day went smoothly and without a hitch, which was great considering the circumstances. Thanks again,
Kind Regards,
Jo Rose and Family
June 2018
Sally and all Bastock's staff
Thank you for the caring, sensitive and dignified way you handled Andy's funeral. You were helpful and respectful.
Nigel was wonderful too - just the sort of vicar Andy liked. We will always recommend Bastock's.
Angela & the Ratheram family
Sally and all Bastock's staff
Thank you for the caring, sensitive and dignified way you handled Andy's funeral. You were helpful and respectful.
Nigel was wonderful too - just the sort of vicar Andy liked. We will always recommend Bastock's.
Angela & the Ratheram family
June 2018
To All the staff at Bastock's
I would like to thank you for the professionalism, guidance and given on the funeral service of my beloved brother David Harris.
You all excelled, on what was such a difficult time for myself and my family and gave us comfort on the day.
Many, many heartfelt thanks,
Susan Southall and family
To All the staff at Bastock's
I would like to thank you for the professionalism, guidance and given on the funeral service of my beloved brother David Harris.
You all excelled, on what was such a difficult time for myself and my family and gave us comfort on the day.
Many, many heartfelt thanks,
Susan Southall and family
June 2018
To Natalie and Staff,
Thank you so much for all the help your staff and yourself gave us on doing Aunty Mary’s funeral. Thanks again.
The Leach Family x
To Natalie and Staff,
Thank you so much for all the help your staff and yourself gave us on doing Aunty Mary’s funeral. Thanks again.
The Leach Family x
May 2018
James and staff at Bastocks,
You helped to make an emotional and difficult day more bearable. We where overwhelmed by the number of people who attended Ed's funeral. We were proud that so many thought so highly of Ed. He would have been pleased with the whole day.
Many thanks,
Jill Friend and family
James and staff at Bastocks,
You helped to make an emotional and difficult day more bearable. We where overwhelmed by the number of people who attended Ed's funeral. We were proud that so many thought so highly of Ed. He would have been pleased with the whole day.
Many thanks,
Jill Friend and family
May 2018
To Jane,
Thank you so much for everything you did my Dads funeral.
Love from Natalie, Johnny, Olivia and Callum xxx
To Jane,
Thank you so much for everything you did my Dads funeral.
Love from Natalie, Johnny, Olivia and Callum xxx
May 2018
To Anne and everyone at Bastocks,
Thank you from all of our family and friends for your support you gave on the loss of dear Julie. Everything was just perfect for her. Thank you from the bottom of our hearts.
Tracey, Mark and family. Mark and Tracey Fleetwood. Marcella and family.
To Anne and everyone at Bastocks,
Thank you from all of our family and friends for your support you gave on the loss of dear Julie. Everything was just perfect for her. Thank you from the bottom of our hearts.
Tracey, Mark and family. Mark and Tracey Fleetwood. Marcella and family.
May 2018
Dear Andrea,
On behalf of our father Bernard Skinner, we would like to express our thanks to you and your team for the care and sensitivity that was shown to us in all the arrangements for Mum's funeral. The occasion went very well and was conducted with dignity and calmness which was so reassuring. Thank you! With Kind regards from us all,
Bernard, Vernon, Lindsey and Moya.
Dear Andrea,
On behalf of our father Bernard Skinner, we would like to express our thanks to you and your team for the care and sensitivity that was shown to us in all the arrangements for Mum's funeral. The occasion went very well and was conducted with dignity and calmness which was so reassuring. Thank you! With Kind regards from us all,
Bernard, Vernon, Lindsey and Moya.
May 2018
Dear Jane
On behalf of all Jim's family I'd like to thank you and the attendants there yesterday for all your help both before and during Jim's funeral. It was a lovely dignified service throughout and we didn't have to worry about anything.
Kind regards
Josephine Hall
Dear Jane
On behalf of all Jim's family I'd like to thank you and the attendants there yesterday for all your help both before and during Jim's funeral. It was a lovely dignified service throughout and we didn't have to worry about anything.
Kind regards
Josephine Hall
May 2018
Dear Andrea,
My apologies for the delay in writing to thank you for arranging Beryl Shaw’s funeral on 17 May.
The arrangements you made were perfect and arriving in a Silver Jaguar would have made Beryl’s day.
The lady who led the cortege and the bearers were excellent maintaining just the right balance between the necessary formality and a friendly approach. Please thank them on our behalf. I have written to Padre Paul who was just the right padre for the job, a perfect balance between religion and celebration.
Yours sincerely
Robb
Dear Andrea,
My apologies for the delay in writing to thank you for arranging Beryl Shaw’s funeral on 17 May.
The arrangements you made were perfect and arriving in a Silver Jaguar would have made Beryl’s day.
The lady who led the cortege and the bearers were excellent maintaining just the right balance between the necessary formality and a friendly approach. Please thank them on our behalf. I have written to Padre Paul who was just the right padre for the job, a perfect balance between religion and celebration.
Yours sincerely
Robb
May 2018
Dear James
I want to thank you and your team for all your help and support over the last month and especially yesterday. The day went so well and Ed would have been overwhelmed by the number of people who attended, as we were.
Best wishes
Jill
Dear James
I want to thank you and your team for all your help and support over the last month and especially yesterday. The day went so well and Ed would have been overwhelmed by the number of people who attended, as we were.
Best wishes
Jill
May 2018
Andrea,
Many, many thanks for the administration of Mom's funeral that was seamless and most professionally delivered by Bastocks today. Very smartly turned out staff, who did everything with precision and care to the last detail, making a difficult emotional day more bearable and one to reflect on with pride. Many thanks to you Andrea for your attention to detail and your suggestion to the family placing roses on the coffin at the close of the service. This was especially for me a touching moment I will not forget.
Again, all Bastocks care and consideration is greatly appreciated.
Regards,
Lynne and Alan
Andrea,
Many, many thanks for the administration of Mom's funeral that was seamless and most professionally delivered by Bastocks today. Very smartly turned out staff, who did everything with precision and care to the last detail, making a difficult emotional day more bearable and one to reflect on with pride. Many thanks to you Andrea for your attention to detail and your suggestion to the family placing roses on the coffin at the close of the service. This was especially for me a touching moment I will not forget.
Again, all Bastocks care and consideration is greatly appreciated.
Regards,
Lynne and Alan
May 2018
Hi all,
Thank you very much for the outstanding service provided and the professional and empathetic attitude of all staff. Ann was our main point of contact and proved a fantastic support. In the past the family has been supported by Jane and Wendy who were also wonderful in the support given and service provided. Needless to say you provide a service when people are sometimes vulnerable, emotionally raw and exhausted and therefore it is not a easy thing to be exactly what you need to be, but you manage it!
Many thanks again.
Teresa Corr
Hi all,
Thank you very much for the outstanding service provided and the professional and empathetic attitude of all staff. Ann was our main point of contact and proved a fantastic support. In the past the family has been supported by Jane and Wendy who were also wonderful in the support given and service provided. Needless to say you provide a service when people are sometimes vulnerable, emotionally raw and exhausted and therefore it is not a easy thing to be exactly what you need to be, but you manage it!
Many thanks again.
Teresa Corr
May 2018
Dear David,
I want to express my thanks to you and your staff for the way in which you handled all the details to do with Jennifer's funeral. So kind, so considerate and thoughtful are still the hallmarks of the company that have been passed down the generations. I am so grateful to you all, right down to the gentle and polite answering of the telephone. Please convey to all my thanks.
Blessings,
Bill.
Dear David,
I want to express my thanks to you and your staff for the way in which you handled all the details to do with Jennifer's funeral. So kind, so considerate and thoughtful are still the hallmarks of the company that have been passed down the generations. I am so grateful to you all, right down to the gentle and polite answering of the telephone. Please convey to all my thanks.
Blessings,
Bill.
May 2018
Andrea,
I would like to take the opportunity to simply say thank you, for all that you and the staff did for my father's funeral. Each member of staff we came into contact with was kind, understanding and professional. Each of you was a credit to the service that you work in and you all should be justifiably proud of what you do.
Thank you
David Fennell
Andrea,
I would like to take the opportunity to simply say thank you, for all that you and the staff did for my father's funeral. Each member of staff we came into contact with was kind, understanding and professional. Each of you was a credit to the service that you work in and you all should be justifiably proud of what you do.
Thank you
David Fennell
May 2018
Dear Jane and your colleagues at Bastocks
I would like to say just how professionally you dealt with Dad’s funeral. It was an incredibly tough day and one you dread but the service you provided was impeccable even down to the silver cars.
Thank you for all of your assistance and compassionate manner.
Kind regards
Amy
Dear Jane and your colleagues at Bastocks
I would like to say just how professionally you dealt with Dad’s funeral. It was an incredibly tough day and one you dread but the service you provided was impeccable even down to the silver cars.
Thank you for all of your assistance and compassionate manner.
Kind regards
Amy
May 2018
To Yvonne and all at Bastocks,
Myself and my family would like to thank you for the marvellous service that you gave us for our Moms funeral. She would have been absolutely chuffed! Thank you from the bottom of our hearts.
The Booth family
To Yvonne and all at Bastocks,
Myself and my family would like to thank you for the marvellous service that you gave us for our Moms funeral. She would have been absolutely chuffed! Thank you from the bottom of our hearts.
The Booth family
April 2018
Andrea and the staff at Bastocks
Just to say thank you very much for helping to make my heartfelt task of arranging my brother Ians funeral a little easier. Your warmth, advice, efficiency and professionalism was greatly appreciated. Many thanks to you all.
Our good wishes from Jean, Lee and family.
Andrea and the staff at Bastocks
Just to say thank you very much for helping to make my heartfelt task of arranging my brother Ians funeral a little easier. Your warmth, advice, efficiency and professionalism was greatly appreciated. Many thanks to you all.
Our good wishes from Jean, Lee and family.
April 2018
Yvonne
What a tough day yesterday but I was overwhelmed with the support. I can’t thank you and your team enough for everything you did for me and my Dad.
Words just don’t cover it. Thank you so much.
Jen
Yvonne
What a tough day yesterday but I was overwhelmed with the support. I can’t thank you and your team enough for everything you did for me and my Dad.
Words just don’t cover it. Thank you so much.
Jen
April 2018
Dear Sally,
I just wanted to say thank you for my Grandad's funeral, it was perfect.
Emma
Dear Sally,
I just wanted to say thank you for my Grandad's funeral, it was perfect.
Emma
April 2018
To Jane and all the team,
I myself and all the family would like to thank you all for all the kindness and detail showed to us all. I would also like to say a big thank you to Anthony for making a sad occasion a memorable one.
Your sincerely
June Lawrence
To Jane and all the team,
I myself and all the family would like to thank you all for all the kindness and detail showed to us all. I would also like to say a big thank you to Anthony for making a sad occasion a memorable one.
Your sincerely
June Lawrence
April 2018
I would just like to say Thanks for Michael Harrop's funeral arrangements.
Best Wishes, Patricia Heeley
I would just like to say Thanks for Michael Harrop's funeral arrangements.
Best Wishes, Patricia Heeley
April 2018
Anne,
Thank you so much for making a difficult time bearable. You have been amazing, my mum would have loved you doing her funeral.
Deidre xx
Anne,
Thank you so much for making a difficult time bearable. You have been amazing, my mum would have loved you doing her funeral.
Deidre xx
April 2018
Dear Andrea,
Thank you so much for all the care and effort to detail you put into moms funeral. You truly went above and beyond in making something special during this sad time.
Best Wishes, Tracey, Karen, Sam and Michael xxx
Dear Andrea,
Thank you so much for all the care and effort to detail you put into moms funeral. You truly went above and beyond in making something special during this sad time.
Best Wishes, Tracey, Karen, Sam and Michael xxx
April 2018
Dear Sally,
We would like to thank you for all your help and advice when organising our Dad's recent funeral. From the first phone call to the day of the funeral, you and the other members of the team couldn't have been more friendly and kind.
Best wishes,
Mark and Ian Allen
Dear Sally,
We would like to thank you for all your help and advice when organising our Dad's recent funeral. From the first phone call to the day of the funeral, you and the other members of the team couldn't have been more friendly and kind.
Best wishes,
Mark and Ian Allen
March 2018
Dear Anne, Jane and the rest of the staff at the Solihull Funeral Home,
We would like to express our grateful thanks for all the help and care you gave us over the past year. For looking after our loved ones in your funeral home and helping us to arrange each of their funerals to meet their individual requests.
Best wishes from the family of the Late Ilse Jones, Heather Jones and Stanley Brothwell.
Dear Anne, Jane and the rest of the staff at the Solihull Funeral Home,
We would like to express our grateful thanks for all the help and care you gave us over the past year. For looking after our loved ones in your funeral home and helping us to arrange each of their funerals to meet their individual requests.
Best wishes from the family of the Late Ilse Jones, Heather Jones and Stanley Brothwell.
March 2018
We can't thank you enough for the great send off you gave my husband, also to the vicar who did a lovely service on 28th March.
Once again, many thanks,
Maria Fear
We can't thank you enough for the great send off you gave my husband, also to the vicar who did a lovely service on 28th March.
Once again, many thanks,
Maria Fear
March 2018
To James and staff at Bastocks,
We would like to thank you for all your help and care you gave us during this very difficult time. Your helped us greatly and ensured it was as painless as possible. Once again thank you for everything.
Kind Regards,
Family of Barbara Keeling.
To James and staff at Bastocks,
We would like to thank you for all your help and care you gave us during this very difficult time. Your helped us greatly and ensured it was as painless as possible. Once again thank you for everything.
Kind Regards,
Family of Barbara Keeling.
March 2018
Yvonne and all the team at C. Bastock Ltd.
Thank you all so much for your help in planning the funeral. The day itself was sensitive, professional and Daddy would have loved the cars!
We are so grateful to you all.
Claire & Brian Brannan
Yvonne and all the team at C. Bastock Ltd.
Thank you all so much for your help in planning the funeral. The day itself was sensitive, professional and Daddy would have loved the cars!
We are so grateful to you all.
Claire & Brian Brannan
March 2018
Andrea,
I just wanted to take the opportunity to say a HUGE thank you for the care and wonderful service you gave to our mom. The day went smoothly and even though there was lots of tears there was also lots of laughter as we remembered mom. Father Dominic conducted a beautiful service and we feel blessed you guided us in his direction. Everybody who attended moms funeral said how we did mom proud and that brings us peace. My thanks also to your team (sorry I don't remember their names) who transported us during the funeral. They were very kind and considerate. One precious memory will be how beautiful and peaceful you were able to make mom look and this will be a treasured memory for all of us.
Kind regards,
Samantha
Andrea,
I just wanted to take the opportunity to say a HUGE thank you for the care and wonderful service you gave to our mom. The day went smoothly and even though there was lots of tears there was also lots of laughter as we remembered mom. Father Dominic conducted a beautiful service and we feel blessed you guided us in his direction. Everybody who attended moms funeral said how we did mom proud and that brings us peace. My thanks also to your team (sorry I don't remember their names) who transported us during the funeral. They were very kind and considerate. One precious memory will be how beautiful and peaceful you were able to make mom look and this will be a treasured memory for all of us.
Kind regards,
Samantha
March 2018
Dear Andrea and all at Bastocks,
Just wanted to say a big thank you for showing so much patience in our time of grief and for the service you provided. You're an amazing team.
Love Beryl Pearce and family xxx
Dear Andrea and all at Bastocks,
Just wanted to say a big thank you for showing so much patience in our time of grief and for the service you provided. You're an amazing team.
Love Beryl Pearce and family xxx
March 2018
Dear Anne,
I just wanted to express my thanks for inviting me to take the funeral service of the late Michael Hopkins. Cindy, his wife and all the family were really delightful and I know just how pleased they were with all the arrangements you made for the service.
Thanks once again. Kindest regards
A C Hutchinson (Fr)
RS Teacher & Chaplain
Solihull School
Dear Anne,
I just wanted to express my thanks for inviting me to take the funeral service of the late Michael Hopkins. Cindy, his wife and all the family were really delightful and I know just how pleased they were with all the arrangements you made for the service.
Thanks once again. Kindest regards
A C Hutchinson (Fr)
RS Teacher & Chaplain
Solihull School
March 2018
Dear Yvonne and all the staff at C. Bastock,
I wanted to thank everyone for helping to make sure my fathers funeral went as well as it did. From my very first enquiry to the collection from Leamington, to the visit in your funeral home and the day itself, it could not have gone any better. The organisation was brilliant and on the day itself my father was treated with the utmost respect and I am so grateful to everyone involved, I am truly pleased we chose to use C. Bastock as we couldn't have asked for a better service. Would you please also pass on ur thanks to your florist - lovely flowers.
Thank you all. All the best
Nicola Mitton
Dear Yvonne and all the staff at C. Bastock,
I wanted to thank everyone for helping to make sure my fathers funeral went as well as it did. From my very first enquiry to the collection from Leamington, to the visit in your funeral home and the day itself, it could not have gone any better. The organisation was brilliant and on the day itself my father was treated with the utmost respect and I am so grateful to everyone involved, I am truly pleased we chose to use C. Bastock as we couldn't have asked for a better service. Would you please also pass on ur thanks to your florist - lovely flowers.
Thank you all. All the best
Nicola Mitton
March 2018
Jane,
I just wanted to drop you a quick email to say many thanks for all your help leading up to Mom’s funeral on Wednesday.
The day was definitely a celebration of Mom’s life and everyone who attended said it was a really lovely service. David and his team were brilliant on the day, please pass on my thanks to him. Your assistance through what was a really difficult time was much appreciated by all of the family, please pass on our thanks to all of the staff at Bastock’s.
Thanks again,
Paul Hurley
Jane,
I just wanted to drop you a quick email to say many thanks for all your help leading up to Mom’s funeral on Wednesday.
The day was definitely a celebration of Mom’s life and everyone who attended said it was a really lovely service. David and his team were brilliant on the day, please pass on my thanks to him. Your assistance through what was a really difficult time was much appreciated by all of the family, please pass on our thanks to all of the staff at Bastock’s.
Thanks again,
Paul Hurley
March 2018
Dear Anne,
Thank you so much for all the arrangements that you made for my Dad's funeral. It was a lovely day, a very special way to remember him. Thank you for arranging everything, and making it such a smooth and easy process. It's a real gift to be able to manage the arrangements, and bring everything together without communicating any stress or hassle to the family. You do a wonderful job. And thank you for being with us on the day. We really appreciated your lovely, kind, and peaceful manner, and care for us all, including Peter. I hope all is well with you,
Many, many thanks
Victoria x
Dear Anne,
Thank you so much for all the arrangements that you made for my Dad's funeral. It was a lovely day, a very special way to remember him. Thank you for arranging everything, and making it such a smooth and easy process. It's a real gift to be able to manage the arrangements, and bring everything together without communicating any stress or hassle to the family. You do a wonderful job. And thank you for being with us on the day. We really appreciated your lovely, kind, and peaceful manner, and care for us all, including Peter. I hope all is well with you,
Many, many thanks
Victoria x
March 2018
Hello Natalie
I just wanted to thank you so much for organising my Mom Dorothy's funeral. Frankly, it could not have been any better.Thank you to you and your team. Thank you for giving the Florist the perfect brief and her excellent flowers that were perfect. Thank you for appointing the Rev David who captured the tone perfectly. We chose Bastocks not only because our Father worked for the family but particularly because I knew we could trust you to look after Mom and reassure us.
Kind Regards
Penny Reynolds
Hello Natalie
I just wanted to thank you so much for organising my Mom Dorothy's funeral. Frankly, it could not have been any better.Thank you to you and your team. Thank you for giving the Florist the perfect brief and her excellent flowers that were perfect. Thank you for appointing the Rev David who captured the tone perfectly. We chose Bastocks not only because our Father worked for the family but particularly because I knew we could trust you to look after Mom and reassure us.
Kind Regards
Penny Reynolds
February 2018
Dear David,
Can I say thank you to you and your staff for the lovely way the funeral of my Wife Yvonne Finch went on Monday afternoon. Evryone said how lovely and efficient the service and funeral went. Thank you to you and Natalie for the way lovely way you dressed Yvonne, she looked so peaceful and asleep. Thank you again,
Yours sincerely, Mr. E. Finch.
Dear David,
Can I say thank you to you and your staff for the lovely way the funeral of my Wife Yvonne Finch went on Monday afternoon. Evryone said how lovely and efficient the service and funeral went. Thank you to you and Natalie for the way lovely way you dressed Yvonne, she looked so peaceful and asleep. Thank you again,
Yours sincerely, Mr. E. Finch.
February 2018
Dear Anne,
You all were brilliant today. Thank you so much. Can't believe it went so smoothly.
So grateful. Be in touch again soon.
Love, Helen.
Dear Anne,
You all were brilliant today. Thank you so much. Can't believe it went so smoothly.
So grateful. Be in touch again soon.
Love, Helen.
February 2018
Dear Natalie,
Just to say thank you for all your help when Michael died. Nothing was too much trouble to help us and we really appreciated that. We have now had the receipt from Cancer Research, so thank you for that too.
Best wishes to you.
Linda Matthews x
Dear Natalie,
Just to say thank you for all your help when Michael died. Nothing was too much trouble to help us and we really appreciated that. We have now had the receipt from Cancer Research, so thank you for that too.
Best wishes to you.
Linda Matthews x
February 2018
Hi Natalie,
I just wanted to say a big thank you for everything you done for me in helping arrange my Aunts funeral, and also accommodating my other Aunt to see her sister and allowing the extra time on Wednesday at the chapel of rest she has asked me to thank you again. Her sisters from Ireland and my other relatives commented on what a lovely service it was one of the nicest they have been too with the lovely cars, order of service, and how James and the rest of your staff were, can you pass on my thank you’s to all please.
Best Regards,
Angela
Hi Natalie,
I just wanted to say a big thank you for everything you done for me in helping arrange my Aunts funeral, and also accommodating my other Aunt to see her sister and allowing the extra time on Wednesday at the chapel of rest she has asked me to thank you again. Her sisters from Ireland and my other relatives commented on what a lovely service it was one of the nicest they have been too with the lovely cars, order of service, and how James and the rest of your staff were, can you pass on my thank you’s to all please.
Best Regards,
Angela
February 2018
Dear Jane,
I just wanted to contact you to thank you for all that you’ve done. Your help and wonderful organisation have been most appreciated, and David and the pall bearers on the day did a very professional job indeed. Jean would have been both pleased and proud to have four such smart men looking after her.
Kind Regards,
Heather.
Dear Jane,
I just wanted to contact you to thank you for all that you’ve done. Your help and wonderful organisation have been most appreciated, and David and the pall bearers on the day did a very professional job indeed. Jean would have been both pleased and proud to have four such smart men looking after her.
Kind Regards,
Heather.
February 2018
Dear Anne,
On behalf of all the family we would like very much to thank you for your very professional service afforded to us last Friday for Kenneth Sanders funeral. You helped us enormously leading us through from the initial meeting, arranging viewing of Father and transporting our family from one side of Birmingham to the other twice. Couldn't have asked for more with your courteous and caring concern for a frail Mother. We will gladly recommend you to people we know who may lose a loved one. Thanking you again for all your help.
Dave Sanders.
Dear Anne,
On behalf of all the family we would like very much to thank you for your very professional service afforded to us last Friday for Kenneth Sanders funeral. You helped us enormously leading us through from the initial meeting, arranging viewing of Father and transporting our family from one side of Birmingham to the other twice. Couldn't have asked for more with your courteous and caring concern for a frail Mother. We will gladly recommend you to people we know who may lose a loved one. Thanking you again for all your help.
Dave Sanders.
February 2018
Dear David & Team,
I wish to thank you from the bottom of my heart for the remembrance service on Sunday. It was a very generous and kind act, bearing in mind the amount of effort, time and organisation which must have gone beyond the scenes. All your team looked very professional, particularly the female staff in their grey attire. It felt very respectful.
The service was absolutely beautiful; the right length, perfect soloist, brilliant choice of hymns and thoughtful words. Although sad in parts, it was also strangely uplifting and it felt like a tribute to all those who had passed on. But also it reaffirmed that my Daddy did mean something and we feel very grateful as a family that we made the right choice in entrusting our Daddy into your care. A big thank you must also go to Yvonne who was just remarkable and offered me great comfort and succour.
Thank you again,
Anna Grant (The late William Kelleher)
Dear David & Team,
I wish to thank you from the bottom of my heart for the remembrance service on Sunday. It was a very generous and kind act, bearing in mind the amount of effort, time and organisation which must have gone beyond the scenes. All your team looked very professional, particularly the female staff in their grey attire. It felt very respectful.
The service was absolutely beautiful; the right length, perfect soloist, brilliant choice of hymns and thoughtful words. Although sad in parts, it was also strangely uplifting and it felt like a tribute to all those who had passed on. But also it reaffirmed that my Daddy did mean something and we feel very grateful as a family that we made the right choice in entrusting our Daddy into your care. A big thank you must also go to Yvonne who was just remarkable and offered me great comfort and succour.
Thank you again,
Anna Grant (The late William Kelleher)
February 2018
Good Morning Anne,
First of all, thank you for all you did for us yesterday. Both ourselves and the family were truly impressed with your service... the cars were magnificent, the flowers were so beautiful and the way you yourself conducted everything in such a friendly and reassuring way made a difficult day so much easier. Thank you.
Kind regards,
Marlene
Good Morning Anne,
First of all, thank you for all you did for us yesterday. Both ourselves and the family were truly impressed with your service... the cars were magnificent, the flowers were so beautiful and the way you yourself conducted everything in such a friendly and reassuring way made a difficult day so much easier. Thank you.
Kind regards,
Marlene
February 2018
To all the staff at Bastocks - especially those I have come into personal contact with - David, James and Jane.
Thank you for the care and sensitivity I received at both my parents and last year my Husbands funeral. I felt especially privileged to be invited to the memorial service at Olton Friary on Sunday. A really superb idea. After the shock and sadness of a family bereavement and all it entails, it was uplifting to be able to reflect and give thanks for the lives of my loved ones.
Sincerely, Barbara Giles
To all the staff at Bastocks - especially those I have come into personal contact with - David, James and Jane.
Thank you for the care and sensitivity I received at both my parents and last year my Husbands funeral. I felt especially privileged to be invited to the memorial service at Olton Friary on Sunday. A really superb idea. After the shock and sadness of a family bereavement and all it entails, it was uplifting to be able to reflect and give thanks for the lives of my loved ones.
Sincerely, Barbara Giles
February 2018
Dear All at Bastock,
I would like to extend our 'thanks' for all that you did for my mothers burial. Words cannot express our gratitude and somehow 'thank you' just does not seem to be enough. Thank you Jane, your willingness to keep on helping was appreciated. Our mother, Lurline Pearl Oakley, would have been extremely happy,
Kind Regards, The Oakley family x
Dear All at Bastock,
I would like to extend our 'thanks' for all that you did for my mothers burial. Words cannot express our gratitude and somehow 'thank you' just does not seem to be enough. Thank you Jane, your willingness to keep on helping was appreciated. Our mother, Lurline Pearl Oakley, would have been extremely happy,
Kind Regards, The Oakley family x
February 2018
Hi Sally
I wish to express our thanks for looking after us today and over the last couple of weeks. Could you pass on our thanks to the team for being so caring and compassionate right to the end. Mom, dad and I were really touched that Aunty Laura had a good send off.
Thanks again. Best Wishes
Lloyd
Hi Sally
I wish to express our thanks for looking after us today and over the last couple of weeks. Could you pass on our thanks to the team for being so caring and compassionate right to the end. Mom, dad and I were really touched that Aunty Laura had a good send off.
Thanks again. Best Wishes
Lloyd
February 2018
Thank you for everything you have done to helps us with Jeans funeral. Eileen and I are both very grateful, as all of your help took a lot of pressure off us. Thank you again. Vicki.
Thank you for everything you have done to helps us with Jeans funeral. Eileen and I are both very grateful, as all of your help took a lot of pressure off us. Thank you again. Vicki.
February 2018
Thank you to you all for the beautiful Memorial Service on 11-02-18. The preparation, time, thoughtfulness you all put into it as well as giving your well earned weekend up made it a very special day for all of us. The candles such a lovely idea, the soloist fantastic as was the one you provided for Johns funeral. Addressing everyone in the order of service and on the screen separately made each of them very special as they were to us all. Thank you it takes very special people to help us at the worst time of our lives and you are all those people. Lovely to see Jane's smiling face on Sunday such a lovely lady who helped me more than she will ever know.
From Veronica Moran
Thank you to you all for the beautiful Memorial Service on 11-02-18. The preparation, time, thoughtfulness you all put into it as well as giving your well earned weekend up made it a very special day for all of us. The candles such a lovely idea, the soloist fantastic as was the one you provided for Johns funeral. Addressing everyone in the order of service and on the screen separately made each of them very special as they were to us all. Thank you it takes very special people to help us at the worst time of our lives and you are all those people. Lovely to see Jane's smiling face on Sunday such a lovely lady who helped me more than she will ever know.
From Veronica Moran
February 2018
Jane,
I just wanted to say thank you for your patience and understanding at the saddest time of my life so far. You guided us through and helped us make decisions we didn't even want to think about.
On the day the cars looked amazing and the driver's were so smart. Mr Bastock was lovely and managed to get us all in the cars without us feeling rushed. I thought him walking in front of the hearse was a lovely touch and it made it even more special for my special mom. Everything went so smoothly and we got everywhere on time and I didn't even know what time of the day it was!
I was so proud of myself because I actually managed to read the Eulogy with Tina and neither of us cried.
Thanks again,
Debbie
Jane,
I just wanted to say thank you for your patience and understanding at the saddest time of my life so far. You guided us through and helped us make decisions we didn't even want to think about.
On the day the cars looked amazing and the driver's were so smart. Mr Bastock was lovely and managed to get us all in the cars without us feeling rushed. I thought him walking in front of the hearse was a lovely touch and it made it even more special for my special mom. Everything went so smoothly and we got everywhere on time and I didn't even know what time of the day it was!
I was so proud of myself because I actually managed to read the Eulogy with Tina and neither of us cried.
Thanks again,
Debbie
January 2018
Hello James,
Just a quick email to say thank you, to you and the staff at C Bastocks for the way they conducted Gill’s Funeral yesterday. It could not have gone any better, you did her proud.
Regards,
Ray
Hello James,
Just a quick email to say thank you, to you and the staff at C Bastocks for the way they conducted Gill’s Funeral yesterday. It could not have gone any better, you did her proud.
Regards,
Ray
January 2018
Hi Anne,
Just a few words to say how grateful I am to you for getting my family through such a sad time. Thank you for your kindness, care and cheerfulness when the family needed it most. It gave comfort to us to know that Mom was in you care, and that you took the time to listen about the things that were so important to us about Mom. Ann you have guided myself and reassures the girls and the family through a day that we thought was impossible to get through but because of you, we have and now Mom is free to walk with Dad and the dog in the park which she loved. Thank you loads for your care and kindness.
Love Mandy, Lindsey, Sally, Tony and family xxxxxxx
Hi Anne,
Just a few words to say how grateful I am to you for getting my family through such a sad time. Thank you for your kindness, care and cheerfulness when the family needed it most. It gave comfort to us to know that Mom was in you care, and that you took the time to listen about the things that were so important to us about Mom. Ann you have guided myself and reassures the girls and the family through a day that we thought was impossible to get through but because of you, we have and now Mom is free to walk with Dad and the dog in the park which she loved. Thank you loads for your care and kindness.
Love Mandy, Lindsey, Sally, Tony and family xxxxxxx
January 2018
We would like to thank you for the care and help given after Rab's mum passed away. The funeral was a lovely tribute to a wonderful lady, and we were grateful for your advice.
With very best wishes,
Rab, Sara and the Meechan family x
We would like to thank you for the care and help given after Rab's mum passed away. The funeral was a lovely tribute to a wonderful lady, and we were grateful for your advice.
With very best wishes,
Rab, Sara and the Meechan family x
January 2018
Dear Jane,
My family is very grateful to you and all at Bastock's for your personal and professional help with our mother's funeral. All the arrangements went smoothly, and on the day of the funeral, your team were all very courteous, reassuring, helpful, and unobtrusive.
Kind regards,
Martin
Dear Jane,
My family is very grateful to you and all at Bastock's for your personal and professional help with our mother's funeral. All the arrangements went smoothly, and on the day of the funeral, your team were all very courteous, reassuring, helpful, and unobtrusive.
Kind regards,
Martin
January 2018
Dear James,
A week on, I would like to take the opportunity to thank you personally for your support and guidance through a most difficult time, and to thank Bastocks for the well organised and dignified funeral given to my mother. Please do pass on my thanks to Mr Bastock and your colleagues.
Yours sincerely,
Sunil
Dear James,
A week on, I would like to take the opportunity to thank you personally for your support and guidance through a most difficult time, and to thank Bastocks for the well organised and dignified funeral given to my mother. Please do pass on my thanks to Mr Bastock and your colleagues.
Yours sincerely,
Sunil
January 2018
Dear Anne,
Thank you for all your support and help during this very difficult time.
Mary, Maureen and Peter (John Newells family)
Dear Anne,
Thank you for all your support and help during this very difficult time.
Mary, Maureen and Peter (John Newells family)
January 2018
Dear David,
Thank you for the very warm welcome accorded me last Saturday 27th January, at the opening of your new funeral home in Shirley which is, to say the least,very impressive and of the highest quality - Congratulations! I look forward to continuing our long and enjoyable relationship for many years to come and wish you every success.
Kindest Regards,
John - Honorary Fellow Cancer Research UK
Dear David,
Thank you for the very warm welcome accorded me last Saturday 27th January, at the opening of your new funeral home in Shirley which is, to say the least,very impressive and of the highest quality - Congratulations! I look forward to continuing our long and enjoyable relationship for many years to come and wish you every success.
Kindest Regards,
John - Honorary Fellow Cancer Research UK
January 2018
Anne,
Thank you for making our special day run smoothly. Love Yvonne, Alex and all the family xxx
Anne,
Thank you for making our special day run smoothly. Love Yvonne, Alex and all the family xxx
January 2018
To All at Bastocks,
Thank you everyone for all your help and support in arranging my Mothers funeral on January 16th. On the day I was met at the door and respectfully given directions when needed. The cars were beautiful and the conductor in front of the hearse was a heart rending touch. Your suits were elegant and all of the staff were meticulous. At the cemetery everyone was in place and all of their actions were perfectly timed. A credit to Bastocks. My mother would have been overjoyed with the whole day.
Huge thanks have to go to Anne. She was such a help to me right from day one. I couldn't have done it without her and as a bonus she made me smile. Nothing was too much trouble, she made it all slip perfectly into place in symmetry with her colleagues.
Many Thanks, Lynne Hulme and family.
To All at Bastocks,
Thank you everyone for all your help and support in arranging my Mothers funeral on January 16th. On the day I was met at the door and respectfully given directions when needed. The cars were beautiful and the conductor in front of the hearse was a heart rending touch. Your suits were elegant and all of the staff were meticulous. At the cemetery everyone was in place and all of their actions were perfectly timed. A credit to Bastocks. My mother would have been overjoyed with the whole day.
Huge thanks have to go to Anne. She was such a help to me right from day one. I couldn't have done it without her and as a bonus she made me smile. Nothing was too much trouble, she made it all slip perfectly into place in symmetry with her colleagues.
Many Thanks, Lynne Hulme and family.
January 2018
Dear Everyone at C.Bastock Ltd.,
Thank you for all your help and kindness in dealing with our Mothers funeral. everything ran so smoothly and efficiently on the day. Your cars, hearse and staff were immaculate, very polite people who helped us to be as calm and controlled as we could be. Thank you again.
Regards from Sue Nicholson
Dear Everyone at C.Bastock Ltd.,
Thank you for all your help and kindness in dealing with our Mothers funeral. everything ran so smoothly and efficiently on the day. Your cars, hearse and staff were immaculate, very polite people who helped us to be as calm and controlled as we could be. Thank you again.
Regards from Sue Nicholson
January 2018
Hello David,
I just wanted to drop you an email to say a massive thank you for organising Dave's Funeral. From start to finish you were caring and understanding. Dave's death was unimaginably difficult to come to terms with, but his send off went so smoothly and was perfect. You recommended Jon Trevor who did a brilliant job of capturing Dave with great pace and tone. He also dealt with the circumstances of Dave's death in a very sensitive way. You helped support us to create the perfect coffin and we felt completely at ease with your team looking after us on the day. This is the first funeral I have had to be involved with and you made it feel easy, I am eternally grateful for that.
Thank you so much and pass on my thanks to your incredible team.
Many thanks
Rachael Green
Hello David,
I just wanted to drop you an email to say a massive thank you for organising Dave's Funeral. From start to finish you were caring and understanding. Dave's death was unimaginably difficult to come to terms with, but his send off went so smoothly and was perfect. You recommended Jon Trevor who did a brilliant job of capturing Dave with great pace and tone. He also dealt with the circumstances of Dave's death in a very sensitive way. You helped support us to create the perfect coffin and we felt completely at ease with your team looking after us on the day. This is the first funeral I have had to be involved with and you made it feel easy, I am eternally grateful for that.
Thank you so much and pass on my thanks to your incredible team.
Many thanks
Rachael Green
January 2018
Dear Anne,
I would like to say on behalf of all the family a very big 'Thank You' for all your support yesterday. You made a very difficult day a lot easier!
You were amazing with Mom and she couldn't stop talking about you and how you looked after her!.
Maureen.
Dear Anne,
I would like to say on behalf of all the family a very big 'Thank You' for all your support yesterday. You made a very difficult day a lot easier!
You were amazing with Mom and she couldn't stop talking about you and how you looked after her!.
Maureen.
January 2018
Dear Jane,
Just a note to say thank you sincerely for all your help and attention to detail with Mums funeral arrangements. Your colleagues also looked after us with great kindness and professionalism yesterday. Mum would have been so grateful and proud of everything that was done for her.
The family and myself especially are very grateful to you personally for making everything run smoothly and efficiently not only in the build up to yesterday but with organisation of events on the day itself. Thank you.
With very best wishes, Brian Cheshire.
Dear Jane,
Just a note to say thank you sincerely for all your help and attention to detail with Mums funeral arrangements. Your colleagues also looked after us with great kindness and professionalism yesterday. Mum would have been so grateful and proud of everything that was done for her.
The family and myself especially are very grateful to you personally for making everything run smoothly and efficiently not only in the build up to yesterday but with organisation of events on the day itself. Thank you.
With very best wishes, Brian Cheshire.
January 2018
Dear Sally,
Just wanted to say a big thank you for all your help in arranging Dads Funeral and the outstanding service provided by the pall bearers. The men were very well dressed and the cars were just beautiful. The whole thing couldn’t have gone any better without all your help.
All in all, Bastocks were very professional and would highly recommend to anyone in the future.
Hannah Kiely
Dear Sally,
Just wanted to say a big thank you for all your help in arranging Dads Funeral and the outstanding service provided by the pall bearers. The men were very well dressed and the cars were just beautiful. The whole thing couldn’t have gone any better without all your help.
All in all, Bastocks were very professional and would highly recommend to anyone in the future.
Hannah Kiely
January 2018
To Everyone at Bastocks,
Thank you for your service and making my Moms day special.
Best wishes, Fiona x
To Everyone at Bastocks,
Thank you for your service and making my Moms day special.
Best wishes, Fiona x
January 2018
To All at Bastock Funeral Directors,
Thank you very much from the family of the late Mick Donlon, for the kind and compassionate way you organised his funeral. Particular thanks to Yvonne and Sally at your Shirley Branch. We appreciate your kindness and help at a time of great heartache for us all.
Chris, Gaynor, Corinne and family.
To All at Bastock Funeral Directors,
Thank you very much from the family of the late Mick Donlon, for the kind and compassionate way you organised his funeral. Particular thanks to Yvonne and Sally at your Shirley Branch. We appreciate your kindness and help at a time of great heartache for us all.
Chris, Gaynor, Corinne and family.
January 2018
Hi Jane,
Just a short note to say thank you for all your help and to let you know that everything was perfect for us on the day. I will never forget how the Usher (I hope that's the right term) was so good with us - even given the fact that my Mom said - "It's a woman" when I opened the door.....Please could you pass on that this was a grateful response as my mom appreciated it was a lady, and not that she though it should have been a male in that role! I am so glad I chose Bastocks over the others. Words cannot express how thankful I am.
With Best Regards,
Garry.
Hi Jane,
Just a short note to say thank you for all your help and to let you know that everything was perfect for us on the day. I will never forget how the Usher (I hope that's the right term) was so good with us - even given the fact that my Mom said - "It's a woman" when I opened the door.....Please could you pass on that this was a grateful response as my mom appreciated it was a lady, and not that she though it should have been a male in that role! I am so glad I chose Bastocks over the others. Words cannot express how thankful I am.
With Best Regards,
Garry.
January 2018
Hi Anne,
Many thanks for all your help and hard work in making my father's ceremony at Robin Hood yesterday go so well. There was very positive feedback from many of those who attended. Sarah and I both felt that everything went perfectly - and of course the trumpet survived! Even the weather was good. We both very much appreciated your help and guidance through a difficult period. Many thanks again.
Best wishes
Andy
Hi Anne,
Many thanks for all your help and hard work in making my father's ceremony at Robin Hood yesterday go so well. There was very positive feedback from many of those who attended. Sarah and I both felt that everything went perfectly - and of course the trumpet survived! Even the weather was good. We both very much appreciated your help and guidance through a difficult period. Many thanks again.
Best wishes
Andy
January 2018
Dear Sally,
Thank you for the help in organising the funeral of my mother, Betty Grealey. Your service was excellent and much appreciated by myself and my sister. With regards and best wishes, Martyn Grealey.
Dear Sally,
Thank you for the help in organising the funeral of my mother, Betty Grealey. Your service was excellent and much appreciated by myself and my sister. With regards and best wishes, Martyn Grealey.
December 2017
David,
I would like to take this opportunity to say a very big thank you to you all your staff who were involved in the funeral arrangements of my Husband Robert Court. A special thanks to the lady or ladies responsible for the flowers and railway scene, it was wonderful. He would have been so proud of it, everyone admired it - well done. Thank you once again David for all the care you gave everyone.
Dorothy Court.
David,
I would like to take this opportunity to say a very big thank you to you all your staff who were involved in the funeral arrangements of my Husband Robert Court. A special thanks to the lady or ladies responsible for the flowers and railway scene, it was wonderful. He would have been so proud of it, everyone admired it - well done. Thank you once again David for all the care you gave everyone.
Dorothy Court.
December 2017
I would like to thank you all for the wonderful service provided and dad would have loved his final journey in the silver Jaguar.
Many thanks,
Madeline.
I would like to thank you all for the wonderful service provided and dad would have loved his final journey in the silver Jaguar.
Many thanks,
Madeline.
December 2017
I write to thank you for the wonderful professional service we received for my late mother Edna Scott's funeral. She couldn't have asked for better, and exactly as she had herself planned! Please thank all of your team.
Elizabeth Ash.
I write to thank you for the wonderful professional service we received for my late mother Edna Scott's funeral. She couldn't have asked for better, and exactly as she had herself planned! Please thank all of your team.
Elizabeth Ash.
December 2017
Dear David and your team,
I just wanted to write and say a big thank you to all of you for making a very difficult situation as painless as possible. Your professionalism with respect and care was much appreciated and made the whole process much easier for me to cope with. I know we have not quite finished but we will get there.
With heartfelt thanks,
Alison Hamilton
Dear David and your team,
I just wanted to write and say a big thank you to all of you for making a very difficult situation as painless as possible. Your professionalism with respect and care was much appreciated and made the whole process much easier for me to cope with. I know we have not quite finished but we will get there.
With heartfelt thanks,
Alison Hamilton
December 2017
Dear David,
May I take this opportunity to thank you for excellent professional services on Wednesday. Everything was undertaken with discretion, care and compassion. thank you also for organising our driver and allowing him to follow the hearse.
Kind Regards,
Christine Duddy.
Dear David,
May I take this opportunity to thank you for excellent professional services on Wednesday. Everything was undertaken with discretion, care and compassion. thank you also for organising our driver and allowing him to follow the hearse.
Kind Regards,
Christine Duddy.
December 2017
Hi James,
I just wanted to thank you and your fabulous team for everything you did to make yesterday beautiful and perfect for me and my family, hope you are proud of the great way you do your job, as you should be.
Regards and thanks again, Jane.
Hi James,
I just wanted to thank you and your fabulous team for everything you did to make yesterday beautiful and perfect for me and my family, hope you are proud of the great way you do your job, as you should be.
Regards and thanks again, Jane.
December 2017
To Sally
Thank you for the wonderful service for my Dad and all of the support you gave our family during this sad time.
Love The Talbots xxxx
To Sally
Thank you for the wonderful service for my Dad and all of the support you gave our family during this sad time.
Love The Talbots xxxx
December 2017
Natalie,
I wanted thank you all at Bastocks for looking after us all at my Aunty Clare's funeral and in the planning of everything also. Everythng was taken care of beautifully for which we are all very grateful.
Natalie,
I wanted thank you all at Bastocks for looking after us all at my Aunty Clare's funeral and in the planning of everything also. Everythng was taken care of beautifully for which we are all very grateful.
November 2017
Dear Anne,
On behalf of our family I am writing to thank you all at Bastocks for the exemplary professionalism and compassionate care you have shown over your handling of Mary's funeral. Thank you!
Your sincerely,
N. J. Woodhead
Dear Anne,
On behalf of our family I am writing to thank you all at Bastocks for the exemplary professionalism and compassionate care you have shown over your handling of Mary's funeral. Thank you!
Your sincerely,
N. J. Woodhead
November 2017
Dear Jane, Mr. Tophat and all the staff,
Just a quick note to thank you all for your efforts for Daniel Hewson leading to his funeral on 21st September. You were the first official people who treated us like humans who'd had a real tragic devastation happen in their lives, and made everything so straight forward. So we could concentrate on the us and the grieving process. Thank you, Diane Gibbs.
Dear Jane, Mr. Tophat and all the staff,
Just a quick note to thank you all for your efforts for Daniel Hewson leading to his funeral on 21st September. You were the first official people who treated us like humans who'd had a real tragic devastation happen in their lives, and made everything so straight forward. So we could concentrate on the us and the grieving process. Thank you, Diane Gibbs.
November 2017
Thanks you for your care and kindness shown to Paula and myself at this sad time.
Mrs. G. Redding.
Thanks you for your care and kindness shown to Paula and myself at this sad time.
Mrs. G. Redding.
November 2017
To all the staff at C. Bastock
The Bushell family would like to extend their sincerest gratitude and thanks for your professionalism and efficiency. All staff conducted themselves with the upmost regard enabling us to come to terms with our loss in a sympathetic, helpful and understanding manner. Once again many many thanks.
The Bushell family.
To all the staff at C. Bastock
The Bushell family would like to extend their sincerest gratitude and thanks for your professionalism and efficiency. All staff conducted themselves with the upmost regard enabling us to come to terms with our loss in a sympathetic, helpful and understanding manner. Once again many many thanks.
The Bushell family.
November 2017
Dear Anne
On behalf of our family I am writing to thank you all at Bastocks for the exemplary professionalism and compassionate care you have shown over your handling of Marys funeral.
Thank you !
Dear Anne
On behalf of our family I am writing to thank you all at Bastocks for the exemplary professionalism and compassionate care you have shown over your handling of Marys funeral.
Thank you !
November 2017
I am writing to thank you for the wonderful professional service e received for my late mother, Edna Scott's funeral. She couldn’t have asked for better, and exactly as she had herself. Planned !
Please thank all your team.
Elizabeth Ash
I am writing to thank you for the wonderful professional service e received for my late mother, Edna Scott's funeral. She couldn’t have asked for better, and exactly as she had herself. Planned !
Please thank all your team.
Elizabeth Ash
November 2017
Hi Yvonne,
Just wanted to say thank you for everything, Yesterday was as lovely as it could be for us. The flowers were absolutely beautiful and the orders of service were great - the whole service received from yourselves was faultless. Thank you from my Dad and me for all of your help and support with arrangements. Kind Regards, Jane Ryan.
Hi Yvonne,
Just wanted to say thank you for everything, Yesterday was as lovely as it could be for us. The flowers were absolutely beautiful and the orders of service were great - the whole service received from yourselves was faultless. Thank you from my Dad and me for all of your help and support with arrangements. Kind Regards, Jane Ryan.
November 2017
Hi Yvonne,
Just a word of thanks for your company services towards the Funeral of David Perryman.
If there was a trustpilot for your services your would receive 5 stars.
Regards,
Trevor Perryman.
Hi Yvonne,
Just a word of thanks for your company services towards the Funeral of David Perryman.
If there was a trustpilot for your services your would receive 5 stars.
Regards,
Trevor Perryman.
November 2017
The family of the late Michael John Lane thank you very much for the care and attention show to us on this sad day.
Your sincerely, Rita Lane.
The family of the late Michael John Lane thank you very much for the care and attention show to us on this sad day.
Your sincerely, Rita Lane.
October 2017
To All the staff,
We would like to thank you all very much for taking care of our Mum and us. The compassion and respect you gave our Mum is immeasurable. Throughout the care of our Mum the service you provided was done with such dignity and compassion we cannot thank you enough.
God bless you all,
Catherine O'Callaghans family x
To All the staff,
We would like to thank you all very much for taking care of our Mum and us. The compassion and respect you gave our Mum is immeasurable. Throughout the care of our Mum the service you provided was done with such dignity and compassion we cannot thank you enough.
God bless you all,
Catherine O'Callaghans family x
October 2017
Dear David
I want to thank you for all your help and support in the recent bereavement of my mother – Milly Franklin. I want to pay particular appreciation to the way in which the gentlemen who attended the house – showed great dignity and respect, and also the carful thought paid to the family on the day at the crematorium.
I would also like to thank Sally Steele for her patient understanding with all our wishes and requests. The professionalism with which you and your colleagues carry out their work – are a credit to you all, and on behalf of my family I would like to extend my heartfelt thanks for the considerate way you have helped us through this sad time.
Kind regards
Kevin Franklin
Dear David
I want to thank you for all your help and support in the recent bereavement of my mother – Milly Franklin. I want to pay particular appreciation to the way in which the gentlemen who attended the house – showed great dignity and respect, and also the carful thought paid to the family on the day at the crematorium.
I would also like to thank Sally Steele for her patient understanding with all our wishes and requests. The professionalism with which you and your colleagues carry out their work – are a credit to you all, and on behalf of my family I would like to extend my heartfelt thanks for the considerate way you have helped us through this sad time.
Kind regards
Kevin Franklin
October 2017
James,
Thank you so much for all your help and understanding during our sadness of the passing of Malcolm. You helped us all through this difficult time and your being there for the funeral was so kind. Thank you, J Parkin.
James,
Thank you so much for all your help and understanding during our sadness of the passing of Malcolm. You helped us all through this difficult time and your being there for the funeral was so kind. Thank you, J Parkin.
October 2017
Dear David
I would like to take this opportunity to thank you and your team for the professional and caring way in which you handled this matter. Jane was a tremendous help in the organising and administration of our requests and your entire team provided the dignified yet personal funeral that was so important to us as a family.
My sincere and heartfelt thanks
Sincerely Yanny Maculay
Dear David
I would like to take this opportunity to thank you and your team for the professional and caring way in which you handled this matter. Jane was a tremendous help in the organising and administration of our requests and your entire team provided the dignified yet personal funeral that was so important to us as a family.
My sincere and heartfelt thanks
Sincerely Yanny Maculay
October 2017
To Sally
Thank you for all your loving care, you have shown me and my family, at this sad time. Thank you for looking after our mom.
Love Gamella and Tracy Clifton.
To Sally
Thank you for all your loving care, you have shown me and my family, at this sad time. Thank you for looking after our mom.
Love Gamella and Tracy Clifton.
October 2017
Hi Yvonne,
Thank you from the bottom of my heart for taking the trouble to let me know about the flowers...I appreciate it more than I can say. My niece tells me that my Dad had a marvellous turnout and the service was lovely, which is exactly what I needed to hear, as I was unable to be there in person.
Once again, on behalf of my family in the UK, I would like to take this opportunity to thank you so very much for taking such good care of our lovely Dad at this very sad time. Our family have always used Bastocks over the years, as you always take such great care of our loved ones. We are forever grateful... May Regards, Kerry Harris.
Hi Yvonne,
Thank you from the bottom of my heart for taking the trouble to let me know about the flowers...I appreciate it more than I can say. My niece tells me that my Dad had a marvellous turnout and the service was lovely, which is exactly what I needed to hear, as I was unable to be there in person.
Once again, on behalf of my family in the UK, I would like to take this opportunity to thank you so very much for taking such good care of our lovely Dad at this very sad time. Our family have always used Bastocks over the years, as you always take such great care of our loved ones. We are forever grateful... May Regards, Kerry Harris.
October 2017
To James,
Thank you for all your help and support, and mostly looking after Dad lovely. Thank you again from Leanne, Linda, Mark, Kallum, Chaselle and Keegan Connolly.
To James,
Thank you for all your help and support, and mostly looking after Dad lovely. Thank you again from Leanne, Linda, Mark, Kallum, Chaselle and Keegan Connolly.
September 2017
To Sally
Thank you for all your help, you made it much easier for us to arrange the funeral for Marianne Bennett, very much appreciated.
Sue and Tim McKerchar
To Sally
Thank you for all your help, you made it much easier for us to arrange the funeral for Marianne Bennett, very much appreciated.
Sue and Tim McKerchar
September 2017
Hi Yvonne
I just want to send you my deep felt thanks for everything you did behind the scenes to enable us to give daddy send-off he truly deserved.
I absolutely hate funerals with a passion & still do (because of what they represent so much please do not take this the wrong way) but Daddy’s requiem was perfect from start to finish. And a lot of that had to do with you.
From the moment I walked into Bastocks & met with you with its dignified arrangement rooms, I felt that we would be doing the right thing by daddy and you did not let us down.
You made the effort to come across and be there for me and my family. Having you there in the chapel of rest made the reality of seeing daddy in his last repose less stressful & terrifying. And I am very grateful more than words can express.
Everything flowed seamlessly on the day from the limousines arriving in good time to get us to the church, to the soloist who did a brilliant job to the beautiful flowers with the thoughtful gesture of the Bells of Ireland to the order of services (and heaven knows your patience must have been tested) to the grave being ready and to the drop off at the reception. All perfect.
I said to David on the day that you are a treasure and you truly are.
With heartfelt thanks
Anna
Hi Yvonne
I just want to send you my deep felt thanks for everything you did behind the scenes to enable us to give daddy send-off he truly deserved.
I absolutely hate funerals with a passion & still do (because of what they represent so much please do not take this the wrong way) but Daddy’s requiem was perfect from start to finish. And a lot of that had to do with you.
From the moment I walked into Bastocks & met with you with its dignified arrangement rooms, I felt that we would be doing the right thing by daddy and you did not let us down.
You made the effort to come across and be there for me and my family. Having you there in the chapel of rest made the reality of seeing daddy in his last repose less stressful & terrifying. And I am very grateful more than words can express.
Everything flowed seamlessly on the day from the limousines arriving in good time to get us to the church, to the soloist who did a brilliant job to the beautiful flowers with the thoughtful gesture of the Bells of Ireland to the order of services (and heaven knows your patience must have been tested) to the grave being ready and to the drop off at the reception. All perfect.
I said to David on the day that you are a treasure and you truly are.
With heartfelt thanks
Anna
September 2017
To David,
I just wanted to write and say a big thank you to all of you for making a very difficult situation as painless as possible. Your professionalism with respect and care was much appreciated and made the whole process much easier for me to cope with. I know we have not quite finished but we will get there.
With heartfelt thanks
Allison Hamilton
To David,
I just wanted to write and say a big thank you to all of you for making a very difficult situation as painless as possible. Your professionalism with respect and care was much appreciated and made the whole process much easier for me to cope with. I know we have not quite finished but we will get there.
With heartfelt thanks
Allison Hamilton
September 2017
To James and everyone else at C Bastocks
Thank you for all you help arranging my dad’s funeral. It was very special day and we have you to thank for that.
From Nicola Daly and the rest of the Daly family.
To James and everyone else at C Bastocks
Thank you for all you help arranging my dad’s funeral. It was very special day and we have you to thank for that.
From Nicola Daly and the rest of the Daly family.
September 2017
To James and all the team at C.Bastock
Thank you all for your care and attention to detail in your handling of my late husband’s funeral. You were amazing.
Best Wishes Tracey Clohessy
To James and all the team at C.Bastock
Thank you all for your care and attention to detail in your handling of my late husband’s funeral. You were amazing.
Best Wishes Tracey Clohessy
September 2017
To All at Bastocks
Many thanks for all your support in Doreen’s final farewell.
All the Hobbs family
To All at Bastocks
Many thanks for all your support in Doreen’s final farewell.
All the Hobbs family
September 2017
To Jane
Just a note to say thank you for sorting my father’s funeral and arranging so much for us. As a family we would like to say how much we appreciated the help you gave us at a very difficult time in our lives after my father passed away. Thank you once again for taking care of dad he was very precious to us.
Kind regards
Cynthia and family xx
To Jane
Just a note to say thank you for sorting my father’s funeral and arranging so much for us. As a family we would like to say how much we appreciated the help you gave us at a very difficult time in our lives after my father passed away. Thank you once again for taking care of dad he was very precious to us.
Kind regards
Cynthia and family xx
September 2017
To Sally and staff at Bastocks
Thank you so much for all of your help in arranging Tina’s funeral. You did a wonderful job.
From Rose and Janet
To Sally and staff at Bastocks
Thank you so much for all of your help in arranging Tina’s funeral. You did a wonderful job.
From Rose and Janet
September 2017
Thank you for giving my brother a great send off
Sally Loughlin
Thank you for giving my brother a great send off
Sally Loughlin
August 2017
To James and Staff
Many thanks for all your help and your kind and courteous service at all times. Your kindness at these difficult times was very much appreciated
Regards
Joanne and Pam
To James and Staff
Many thanks for all your help and your kind and courteous service at all times. Your kindness at these difficult times was very much appreciated
Regards
Joanne and Pam
August 2017
Dear David and Team,
I would like to thank you all for the kindness and consideration you showed me when dealing with the death of Csaba. Your help was greatly appreciated in what is probably one of the most difficult times in anyone's life. Yvonne was supportive, reassuring and sympathetic, just the person one needs at such an emotional time.
Thank you all.
Kathleen Tar
Dear David and Team,
I would like to thank you all for the kindness and consideration you showed me when dealing with the death of Csaba. Your help was greatly appreciated in what is probably one of the most difficult times in anyone's life. Yvonne was supportive, reassuring and sympathetic, just the person one needs at such an emotional time.
Thank you all.
Kathleen Tar
August 2017
To Jane and staff at Bastocks
Thank you for the support given to us during our time of bereavement and the service for our friend Mr Phineas Mavimbela whom was repatriated to South Africa recently. Thank you also for supporting his close family
From Mirriam Mokhuoa
To Jane and staff at Bastocks
Thank you for the support given to us during our time of bereavement and the service for our friend Mr Phineas Mavimbela whom was repatriated to South Africa recently. Thank you also for supporting his close family
From Mirriam Mokhuoa
August 2017
Dear David
I would like to offer you and your attendants our grateful thanks for the sedate and dignified way in which you helped Doreen along on her final journey. Will you have a pot of ale with us (cheers).
Thank you all Stan Hobbs
Dear David
I would like to offer you and your attendants our grateful thanks for the sedate and dignified way in which you helped Doreen along on her final journey. Will you have a pot of ale with us (cheers).
Thank you all Stan Hobbs
August 2017
I am writing to thank you on behalf of June’s friends for the way your company organised her funeral last Thursday. All staff I came into contact with were extremely friendly and professional. Jane kept me informed at every stage, even assuring we had not been forgotten when arrangements were at a standstill. With no next of kin planning was difficult. The funeral supervised by Mr Bastock was carried out sensitivity. At no time did we feel hurried. Time was allowed at the church to look at photographs and chat. Also at the cemetery. All staff went out of their way to help in every way they could.
Regards Ann Clarke
I am writing to thank you on behalf of June’s friends for the way your company organised her funeral last Thursday. All staff I came into contact with were extremely friendly and professional. Jane kept me informed at every stage, even assuring we had not been forgotten when arrangements were at a standstill. With no next of kin planning was difficult. The funeral supervised by Mr Bastock was carried out sensitivity. At no time did we feel hurried. Time was allowed at the church to look at photographs and chat. Also at the cemetery. All staff went out of their way to help in every way they could.
Regards Ann Clarke
August 2017
To James and staff at Bastocks
Thank you for the wonderful care you took of our late mother Gladys Layton. You all looked immaculate on the day - mom would have loved that! Again thank you, Sharon, James Layton.
To James and staff at Bastocks
Thank you for the wonderful care you took of our late mother Gladys Layton. You all looked immaculate on the day - mom would have loved that! Again thank you, Sharon, James Layton.
August 2017
Hi Jane,
I just wanted to drop you a quick email to say thank you for all the work you put in in making Matthews funeral everything we wanted. As my dad said we wouldn't have changed a thing about it. It also took a lot of the stress out of it all and was great having you there for advice and information, so thank you. I have to say that whilst Bastocks isn't a type of business I'd ever want to give repeat custom to(!) if the unfortunate need did arise again I would feel very comfortable coming back to yourself as I know everything would be well looked after.
Hi Jane,
I just wanted to drop you a quick email to say thank you for all the work you put in in making Matthews funeral everything we wanted. As my dad said we wouldn't have changed a thing about it. It also took a lot of the stress out of it all and was great having you there for advice and information, so thank you. I have to say that whilst Bastocks isn't a type of business I'd ever want to give repeat custom to(!) if the unfortunate need did arise again I would feel very comfortable coming back to yourself as I know everything would be well looked after.
August 2017
Dear C. Bastock Ltd
I would like to thank you for conducting the recent funeral of my brother Antony. Your staff were thoroughly professional throughout and thank you to James and team on the day. I would also appreciate it if you could pass on our thanks to the company you use to supply the horses, groom and coachman who provided a memorable feature to Tony's day. A special mention to Yvonne for her knowledge and advice in all aspects of the funeral arrangements, which were invaluable to me. Yours sincerely, Jerry Kane.
Dear C. Bastock Ltd
I would like to thank you for conducting the recent funeral of my brother Antony. Your staff were thoroughly professional throughout and thank you to James and team on the day. I would also appreciate it if you could pass on our thanks to the company you use to supply the horses, groom and coachman who provided a memorable feature to Tony's day. A special mention to Yvonne for her knowledge and advice in all aspects of the funeral arrangements, which were invaluable to me. Yours sincerely, Jerry Kane.
July 2017
To Natalie and all the staff at Bastocks,
Thank you for looking after my Son in his last days. Thank you all so much you made it a lot easier for us all. Mrs. Powers
To Natalie and all the staff at Bastocks,
Thank you for looking after my Son in his last days. Thank you all so much you made it a lot easier for us all. Mrs. Powers
July 2017
James,
Everyone was absolutely delighted with how everything went yesterday and clearly your contribution and that of all your colleagues at C. Bastock was central to making that happen. You were thoroughly professional throughout but with a very friendly and helpful approach. Thank you so much
Kind regards,
Bob Towers.
James,
Everyone was absolutely delighted with how everything went yesterday and clearly your contribution and that of all your colleagues at C. Bastock was central to making that happen. You were thoroughly professional throughout but with a very friendly and helpful approach. Thank you so much
Kind regards,
Bob Towers.
July 2017
Dear Sirs,
All the family would like to thank you for all the help you gave to us in the organisation for the funeral of my husband the late Roger Brain Gilbert. You made a very sad time easier. Many people commented on how smart your staff looked, especially thanks to Jane for all her help in arranging everything, she helped us so much. Also thank you to James for leading us through Roger’s funeral, he helped us a lot through a difficult time. We would like to wish your company all the best for the future. Best Wishes Carol, John, Julie, James & Families.
Dear Sirs,
All the family would like to thank you for all the help you gave to us in the organisation for the funeral of my husband the late Roger Brain Gilbert. You made a very sad time easier. Many people commented on how smart your staff looked, especially thanks to Jane for all her help in arranging everything, she helped us so much. Also thank you to James for leading us through Roger’s funeral, he helped us a lot through a difficult time. We would like to wish your company all the best for the future. Best Wishes Carol, John, Julie, James & Families.
July 2017
Dear Mr. Bastock,
I am writing on behalf of the Hull family to thank you and your staff for the incredible service we received from your company. Everything was superbly organised and you did my mum proud at a very difficult time for us. Your input was incredible and helped us through this very difficult period. We would be extremely grateful if you could thank all your staff for their efforts. Mom looked beautiful and at least 20 years younger, the cars were stunning, the drivers immaculate and your reception staff were both sympathetic and professional. Once again you have our most sincere thanks. Yours Sincerely Mr. G. L. Hull.
Dear Mr. Bastock,
I am writing on behalf of the Hull family to thank you and your staff for the incredible service we received from your company. Everything was superbly organised and you did my mum proud at a very difficult time for us. Your input was incredible and helped us through this very difficult period. We would be extremely grateful if you could thank all your staff for their efforts. Mom looked beautiful and at least 20 years younger, the cars were stunning, the drivers immaculate and your reception staff were both sympathetic and professional. Once again you have our most sincere thanks. Yours Sincerely Mr. G. L. Hull.
July 2017
Dear Jane,
Just a few lines to say thank you to you and all at Bastock for your professionalism and heart felt service at a very difficult time. From the first meeting to the last and a special thank you to Dave who headed the funeral on the day. You made us the family of the late Joan Jarvis feel as though were the only people whom ever lost someone so dear. With Sincere gratitude, Debbie Little & Family.
Dear Jane,
Just a few lines to say thank you to you and all at Bastock for your professionalism and heart felt service at a very difficult time. From the first meeting to the last and a special thank you to Dave who headed the funeral on the day. You made us the family of the late Joan Jarvis feel as though were the only people whom ever lost someone so dear. With Sincere gratitude, Debbie Little & Family.
June 2017
To All the staff I would like to thank you all most sincerely for the kind and sympathetic way everything was handled with regards to my husband’s funeral. Everyone was most kind and helped my daughter and me through a most difficult time. Best wishes to you all. Jean Kent my late husband was Dennis Kent)
To All the staff I would like to thank you all most sincerely for the kind and sympathetic way everything was handled with regards to my husband’s funeral. Everyone was most kind and helped my daughter and me through a most difficult time. Best wishes to you all. Jean Kent my late husband was Dennis Kent)
June 2017
Dear James and all at C Bastock,
I am writing to thank you most sincerely for the way we were treated by you the occasion of my late husband Lawrence Hiett’s funeral, your service was impeccable, people are still phoning me to say it was the best conducted funeral they had been to, we all did Lawrence proud and James you were a star a perfect gentleman who gave me the help and strength to carry on through my very sad time. Thank you so much for all you have done for me. I will never forget you.
Yours Sincerely Mrs Diane Hiett.
Dear James and all at C Bastock,
I am writing to thank you most sincerely for the way we were treated by you the occasion of my late husband Lawrence Hiett’s funeral, your service was impeccable, people are still phoning me to say it was the best conducted funeral they had been to, we all did Lawrence proud and James you were a star a perfect gentleman who gave me the help and strength to carry on through my very sad time. Thank you so much for all you have done for me. I will never forget you.
Yours Sincerely Mrs Diane Hiett.
June 2017
James & Colleagues,
We would like to take this opportunity to thank you all for your support during this sad period at the loss of our loving mother and Sister Jackie. Your kindness was very much appreciated. Many Thanks Darren, Pauline & Family. X
James & Colleagues,
We would like to take this opportunity to thank you all for your support during this sad period at the loss of our loving mother and Sister Jackie. Your kindness was very much appreciated. Many Thanks Darren, Pauline & Family. X
June 2017
To Sally & Team,
Thank you very much for helping us in arranging mums funeral. The guys on the day was very professional. Thank you once again for the wonderful and caring service. Everyone commented on how good mum looked. From Doreen & the Davis Family. Xx
To Sally & Team,
Thank you very much for helping us in arranging mums funeral. The guys on the day was very professional. Thank you once again for the wonderful and caring service. Everyone commented on how good mum looked. From Doreen & the Davis Family. Xx
May 2017
Hi Jane,
A massive thank you to you and the Bastock family for your help and support with Moms' funeral. The service given was fantastic and we could not have asked for anything better. We did not have to worry about a thing as we knew it would be done.
Mom had a beautiful send off. The cars looked amazing! And the staff were fantastic. Please can you also thank the florist for the beautiful flowers.
We would have no hesitation in recommending Bastocks. Thank you so much Jane, you made a difficult journey so much easier. It was lovely to meet you & Mom would have loved you too!
Thank you!
Elaine, Nicky & Ashley
xx
Hi Jane,
A massive thank you to you and the Bastock family for your help and support with Moms' funeral. The service given was fantastic and we could not have asked for anything better. We did not have to worry about a thing as we knew it would be done.
Mom had a beautiful send off. The cars looked amazing! And the staff were fantastic. Please can you also thank the florist for the beautiful flowers.
We would have no hesitation in recommending Bastocks. Thank you so much Jane, you made a difficult journey so much easier. It was lovely to meet you & Mom would have loved you too!
Thank you!
Elaine, Nicky & Ashley
xx
May 2017
Hello David,
Thank you for sending the funeral Bill for my father. I have sent a bill payment today so it should reach your account tomorrow. On behalf of the family I would like to thank you and your team for the way you arranged and conducted the funeral for us. It was great to know that it was in good hands and it made the day go very smoothly. Please pass our thanks to everyone involved. You can be sure that the family will recommended you to other in the future.
Best Wishes Judith
Hello David,
Thank you for sending the funeral Bill for my father. I have sent a bill payment today so it should reach your account tomorrow. On behalf of the family I would like to thank you and your team for the way you arranged and conducted the funeral for us. It was great to know that it was in good hands and it made the day go very smoothly. Please pass our thanks to everyone involved. You can be sure that the family will recommended you to other in the future.
Best Wishes Judith
May 2017
Dear David,
I am writing, albeit a little belatedly, to express my sincerest gratitude to you for the support, assistance and advise that you provided in relation to the exhumation and reburial at Handsworth Cemetery.
Your discretion and professionalism in handling this matter greatly appreciated. I recognise that this was not a straight forward situation but I am convinced that the calm and professional manner in which you handled this matter assisted Birmingham City Council in achieving an acceptable and reasonable outcome for both families as quickly as could reasonably be achieved, given the complicated set of circumstances. Bev Nash has also requested that I express her gratitude to you and she has acknowledged that you went over and above in order to assist with the solution to this problem. Once more I would like to thank you for your assistance in this matter.
Yours sincerely
Andrea Haines
(Superintendent Registrar Birmingham Cemeteries and Crematoria)
Dear David,
I am writing, albeit a little belatedly, to express my sincerest gratitude to you for the support, assistance and advise that you provided in relation to the exhumation and reburial at Handsworth Cemetery.
Your discretion and professionalism in handling this matter greatly appreciated. I recognise that this was not a straight forward situation but I am convinced that the calm and professional manner in which you handled this matter assisted Birmingham City Council in achieving an acceptable and reasonable outcome for both families as quickly as could reasonably be achieved, given the complicated set of circumstances. Bev Nash has also requested that I express her gratitude to you and she has acknowledged that you went over and above in order to assist with the solution to this problem. Once more I would like to thank you for your assistance in this matter.
Yours sincerely
Andrea Haines
(Superintendent Registrar Birmingham Cemeteries and Crematoria)
May 2017
To all the staff,
We would like to thank you all so very much for helping us through a very sad and difficult journey.
A special thank you to James for being by our side. You were so kind and supportive and also a special thank you to Sue for all her help with the arrangements, you made us feel so comfortable throughout the entire process all our family & friends commented on how lovely the service was, Stephen was perfect my dear husband would have been so proud. Your team displayed empathy and kindness nothing was too much trouble which we will never forget. Best wishes to you all,
Margaret Hudson & Family.
To all the staff,
We would like to thank you all so very much for helping us through a very sad and difficult journey.
A special thank you to James for being by our side. You were so kind and supportive and also a special thank you to Sue for all her help with the arrangements, you made us feel so comfortable throughout the entire process all our family & friends commented on how lovely the service was, Stephen was perfect my dear husband would have been so proud. Your team displayed empathy and kindness nothing was too much trouble which we will never forget. Best wishes to you all,
Margaret Hudson & Family.
May 2017
To All the Staff at C Bastock,
Please accept this gift as a token of my appreciation and gratitude for your professionalism and kindness in regards to the funeral arrangements of Bertnol Ingram Bowen.
Kind regards.
Mrs Junita Bowen and family.
To All the Staff at C Bastock,
Please accept this gift as a token of my appreciation and gratitude for your professionalism and kindness in regards to the funeral arrangements of Bertnol Ingram Bowen.
Kind regards.
Mrs Junita Bowen and family.
May 2017
Dear David and Team,
We wanted to thank you for the care and kindness shown to us and our family in the loss of our dad. The support and respect that we received from you all throughout the process was exceptional and the professionalism of you and your staff on the day was really appreciated by us and was noted and remarked upon by mourners at the service, with our sincerest thanks.
Donna Palfrey and Amanda Crees.
Dear David and Team,
We wanted to thank you for the care and kindness shown to us and our family in the loss of our dad. The support and respect that we received from you all throughout the process was exceptional and the professionalism of you and your staff on the day was really appreciated by us and was noted and remarked upon by mourners at the service, with our sincerest thanks.
Donna Palfrey and Amanda Crees.
April 2017
To Jane & All the staff,
Thank you so much for your kindness and support over the last few months. It is very much appreciated and made a sad and stressful time that little bit easier. With love from the family of the late John Dwyer.
To Jane & All the staff,
Thank you so much for your kindness and support over the last few months. It is very much appreciated and made a sad and stressful time that little bit easier. With love from the family of the late John Dwyer.
April 2017
Dear All,
Thank you so much for the great service you did for us on the sad loss of my husband John Moran. A special thank you to Jane. Such a lovely, lovely person made a very hard job easier. A very professional service, thank you.
Veronica Moran.
Dear All,
Thank you so much for the great service you did for us on the sad loss of my husband John Moran. A special thank you to Jane. Such a lovely, lovely person made a very hard job easier. A very professional service, thank you.
Veronica Moran.
April 2017
Late Aubrey Moore & Selina Moore, thank you for all your assistance, professionalism and courtesy at all times.
Valerie Turner.
Late Aubrey Moore & Selina Moore, thank you for all your assistance, professionalism and courtesy at all times.
Valerie Turner.
April 2017
Dear Jane,
I just wanted to drop you a line to say a big thank you in your handling of David’s funeral arrangements. On our initial meeting at Bastock’s I felt ‘comfortable’ and instantly knew I had made the right decision in Putting David in your care. You are most defiantly suited to your job, being compassionate and empathetic in what is an extremely heart breaking time for the loved ones remaining. The funeral was just ‘perfect’ with Julia doing a lovely, personal service. The music David’s last performance was wonderful, very well received! Can you please pass on heartfelt thanks to James too. He was so courteous and respectful, instantly putting the Family at ‘ease’.
With very best wishes Jane.
Annette and family
Dear Jane,
I just wanted to drop you a line to say a big thank you in your handling of David’s funeral arrangements. On our initial meeting at Bastock’s I felt ‘comfortable’ and instantly knew I had made the right decision in Putting David in your care. You are most defiantly suited to your job, being compassionate and empathetic in what is an extremely heart breaking time for the loved ones remaining. The funeral was just ‘perfect’ with Julia doing a lovely, personal service. The music David’s last performance was wonderful, very well received! Can you please pass on heartfelt thanks to James too. He was so courteous and respectful, instantly putting the Family at ‘ease’.
With very best wishes Jane.
Annette and family
April 2017
Dear Mr. Bastock,
Myself and my family would like to express our grateful thanks for the way you conducted all funeral arrangements for my late wife Hazel Lillian Taylor. From the moment we first stepped into your offices we were treated compassionately, kindly and very gently at a particularly sad time for us. This was a blessing. May I mention two members of your staff who were front line contacts, Natalie and James both were excellent and cannot be praised enough. Finally your company came to my notice through a recommendation and I will have no reservations about recommending the company myself. One again our grateful thanks. Yours sincerely.
David Taylor
Dear Mr. Bastock,
Myself and my family would like to express our grateful thanks for the way you conducted all funeral arrangements for my late wife Hazel Lillian Taylor. From the moment we first stepped into your offices we were treated compassionately, kindly and very gently at a particularly sad time for us. This was a blessing. May I mention two members of your staff who were front line contacts, Natalie and James both were excellent and cannot be praised enough. Finally your company came to my notice through a recommendation and I will have no reservations about recommending the company myself. One again our grateful thanks. Yours sincerely.
David Taylor
April 2017
Dear All,
Thank you so much for the great service you did for us on the sad loss of my husband John Moran. A special thank you to Jane. Such a lovely, lovely person made a very hard job easier. A very professional service, thank you.
Veronica Moran.
Dear All,
Thank you so much for the great service you did for us on the sad loss of my husband John Moran. A special thank you to Jane. Such a lovely, lovely person made a very hard job easier. A very professional service, thank you.
Veronica Moran.
April 2017
Dear Mr. Bastock,
Myself and my family would like to express our grateful thanks for the way you conducted all funeral arrangements for my late wife Hazel Lillian Taylor. From the moment we first stepped into your offices we were treated compassionately, kindly and very gently at a particularly sad time for us. This was a blessing. May I mention two members of your staff who were front line contacts, Natalie and James both were excellent and cannot be praised enough. Finally your company came to my notice through a recommendation and I will have no reservations about recommending the company myself. One again our grateful thanks. Yours sincerely.
David Taylor
Dear Mr. Bastock,
Myself and my family would like to express our grateful thanks for the way you conducted all funeral arrangements for my late wife Hazel Lillian Taylor. From the moment we first stepped into your offices we were treated compassionately, kindly and very gently at a particularly sad time for us. This was a blessing. May I mention two members of your staff who were front line contacts, Natalie and James both were excellent and cannot be praised enough. Finally your company came to my notice through a recommendation and I will have no reservations about recommending the company myself. One again our grateful thanks. Yours sincerely.
David Taylor
Dear Jane,
I just wanted to drop you a line to say a big thank you in your handling of David’s funeral arrangements. On our initial meeting at Bastock’s I felt ‘comfortable’ and instantly knew I had made the right decision in putting David in your care. You are most defiantly suited to your job, being compassionate and empathetic in what is an extremely heart breaking time for the loved ones remaining. The funeral was just ‘perfect’ with Julia doing a lovely, personal service. The music David’s last performance was wonderful, very well received! Can you please pass on heartfelt thanks to James too. He was so courteous and respectful, instantly putting the Family at ‘ease’.
With very best wishes Jane.
Annette and family
I just wanted to drop you a line to say a big thank you in your handling of David’s funeral arrangements. On our initial meeting at Bastock’s I felt ‘comfortable’ and instantly knew I had made the right decision in putting David in your care. You are most defiantly suited to your job, being compassionate and empathetic in what is an extremely heart breaking time for the loved ones remaining. The funeral was just ‘perfect’ with Julia doing a lovely, personal service. The music David’s last performance was wonderful, very well received! Can you please pass on heartfelt thanks to James too. He was so courteous and respectful, instantly putting the Family at ‘ease’.
With very best wishes Jane.
Annette and family
3rd March 2017
Dear Sirs,
All the family wold like to thank you all for all the help you gave to us in the organisation for the funeral of my husband. You made a very sad time easier. Many people commented on how smart your staff looked. Especially thanks to Jane for all her help in arranging everything, she helped so much. Also thank you to James for leading us through Roger's funeral, he helped us a lot through a difficult time. We would like to wish your company all the best for the future.
Best Wishes.
Dear Sirs,
All the family wold like to thank you all for all the help you gave to us in the organisation for the funeral of my husband. You made a very sad time easier. Many people commented on how smart your staff looked. Especially thanks to Jane for all her help in arranging everything, she helped so much. Also thank you to James for leading us through Roger's funeral, he helped us a lot through a difficult time. We would like to wish your company all the best for the future.
Best Wishes.
17th February 2017
Dear James,
I just need to say a huge thank you for your kindness and compassion today. Mum and Dad's arrival at Robin Hood was breathtaking and the flowers were beautiful. We met with John, the Minister, last Friday and we both felt he was the perfect choice for the service.
Many thanks again.
Dear James,
I just need to say a huge thank you for your kindness and compassion today. Mum and Dad's arrival at Robin Hood was breathtaking and the flowers were beautiful. We met with John, the Minister, last Friday and we both felt he was the perfect choice for the service.
Many thanks again.
15th February 2017
To Jane,
Just to say a big thank you for helping to make the perfect send off run so smoothly. Thank you to all the team and especially yourself for hiding the surprise (horses). We are forever grateful, please accept our token gift. (The family very kindly gave Jane an engraved pen)
To Jane,
Just to say a big thank you for helping to make the perfect send off run so smoothly. Thank you to all the team and especially yourself for hiding the surprise (horses). We are forever grateful, please accept our token gift. (The family very kindly gave Jane an engraved pen)
21st January 2017
To all the staff at Bastocks,
Just thank you for making Pauline's funeral service perfect under the circumstances. She would of been proud of everyone involved.
Kind regards.
To all the staff at Bastocks,
Just thank you for making Pauline's funeral service perfect under the circumstances. She would of been proud of everyone involved.
Kind regards.
24th January 2017
James,
Could I please take this opportunity to say a big thank you for making Paul's funeral as easy a journey as it could be. Everyone was so lovely at this incredibly sad time, life will never be the same without Paul.
With many thanks.
James,
Could I please take this opportunity to say a big thank you for making Paul's funeral as easy a journey as it could be. Everyone was so lovely at this incredibly sad time, life will never be the same without Paul.
With many thanks.
21/12/16
Once in a while you get to really help someone, and although we were only doing what we always do it met with this response. We are just glad we could help. Click play to read the letter.
Once in a while you get to really help someone, and although we were only doing what we always do it met with this response. We are just glad we could help. Click play to read the letter.
19/12/16
David,
Many thanks for everything! Professionalism by far.
David,
Many thanks for everything! Professionalism by far.
i7/12/16
To Everyone at C Bastock Funeral Home
We would lke to thank you very much for all your kindness, support and professionalism you showed us during a time which was very distressing and difficult for us. We'd like to mention James in particular. As arrangements for our mums funeral were no going according to plan, his support was invaluable. Thank you so much. With kind regards.
To Everyone at C Bastock Funeral Home
We would lke to thank you very much for all your kindness, support and professionalism you showed us during a time which was very distressing and difficult for us. We'd like to mention James in particular. As arrangements for our mums funeral were no going according to plan, his support was invaluable. Thank you so much. With kind regards.
1/12/16
To David & all of the Bastocks Team
Thank you all for such and excellent service that you provided for my late father. Special thanks to Sally for her patience. Best wishes.
To David & all of the Bastocks Team
Thank you all for such and excellent service that you provided for my late father. Special thanks to Sally for her patience. Best wishes.
21/11/16
Dear Jane and everyone,
What can I say really. The Remembrance Service was beautiful, you are a fantastic team, I don't think there was a dry eye in the Church. I am going to keep the candle until Christmas day and light it for her then. On behalf of all the families you have helped this year, and every year, a massive thank you for bringing peace at such a sad time for everyone who has lost a loved one. God Bless you all.
Dear Jane and everyone,
What can I say really. The Remembrance Service was beautiful, you are a fantastic team, I don't think there was a dry eye in the Church. I am going to keep the candle until Christmas day and light it for her then. On behalf of all the families you have helped this year, and every year, a massive thank you for bringing peace at such a sad time for everyone who has lost a loved one. God Bless you all.
20/11/16
To Jane,
Thank you so much for all your help and support during a very difficult time for the family. You and your colleagues dealt wit the arrangments for dads funeral in a professional and sympathetic manner and we are very grateful for that. God bless from the family.
To Jane,
Thank you so much for all your help and support during a very difficult time for the family. You and your colleagues dealt wit the arrangments for dads funeral in a professional and sympathetic manner and we are very grateful for that. God bless from the family.
8/11/16
Dear Jane and all the staff,
Thank you so much for organising the double funeral of Jean and Roy. It was so lovely and exactly what they would have wanted. You worked so hard in making sure all the papers were in order. Thanks again.
Dear Jane and all the staff,
Thank you so much for organising the double funeral of Jean and Roy. It was so lovely and exactly what they would have wanted. You worked so hard in making sure all the papers were in order. Thanks again.
2/11/16
Hi Sally,
I just wanted to say on behalf of myself and my family, how absolutely amazing everyone was at Bastocks, but especially you Sally. My dad found you so easy to deal with and felt so comfortable with you. For such a sad day we felt it went perfectly and my dad was so very pleased. So, again, thank you, from the minute we met you to the lovely drivers who dropped us off at the wake, everyone was professional, sympathetic and understanding. Thank you again Sally.
Hi Sally,
I just wanted to say on behalf of myself and my family, how absolutely amazing everyone was at Bastocks, but especially you Sally. My dad found you so easy to deal with and felt so comfortable with you. For such a sad day we felt it went perfectly and my dad was so very pleased. So, again, thank you, from the minute we met you to the lovely drivers who dropped us off at the wake, everyone was professional, sympathetic and understanding. Thank you again Sally.
24/10/16
Dear Sally,
I just wanted to thank you for all the help, support and advice you offered in organising Paul's final journey. You went above and beyond the call of duty in a reassuring and professional manner. I thank you so much.
Dear Sally,
I just wanted to thank you for all the help, support and advice you offered in organising Paul's final journey. You went above and beyond the call of duty in a reassuring and professional manner. I thank you so much.
22/10/16
To Bastocks,
Thank you all for your excellent service on the 7th October, everyone has been so supportive. Also thank you Jane for your support and guidance during this difficult time.
To Bastocks,
Thank you all for your excellent service on the 7th October, everyone has been so supportive. Also thank you Jane for your support and guidance during this difficult time.
22/10/16
Dear David,
Thank you so much to you and your staff, in particular Jane, for the kind and compassionate care my family and I received both before and during Roy's funeral. This was, of course, a sad and difficult time but it was eased by the considerate care of your team on the day, and the respect and dignity shown to us and Roy.
Yours sincerely.
Dear David,
Thank you so much to you and your staff, in particular Jane, for the kind and compassionate care my family and I received both before and during Roy's funeral. This was, of course, a sad and difficult time but it was eased by the considerate care of your team on the day, and the respect and dignity shown to us and Roy.
Yours sincerely.
21/10/16
Thank you for your kindness and looking after Don with great care and respect. Thank you to all your staff for looking after me and my family on the day.
Thank you for your kindness and looking after Don with great care and respect. Thank you to all your staff for looking after me and my family on the day.
19/10/16
Dear David,
I would like to thank you and everyone at C. Bastock for all the help and support you provided during this difficult time. I would also like to thank you (and the florist) for the special flower arrangements at the funeral and burial of dad's ashes, everyone was pleased. We have never seen a grave so beautifully arranged with flowers!
Dear David,
I would like to thank you and everyone at C. Bastock for all the help and support you provided during this difficult time. I would also like to thank you (and the florist) for the special flower arrangements at the funeral and burial of dad's ashes, everyone was pleased. We have never seen a grave so beautifully arranged with flowers!
18/9/16
Dear Natalie,
The Rawlins family would like to thank Natalie and all the staff at Bastock for the beautiful way they helped in putting my Dad to rest.
Dear Natalie,
The Rawlins family would like to thank Natalie and all the staff at Bastock for the beautiful way they helped in putting my Dad to rest.
14/6/16
Dear Jane,
Thank you for helping us to organise such a splendid farewell for Liz. You were a star! Liz would call you an angel. The team were so professional yesterday so please convey our thanks.
With love.
Dear Jane,
Thank you for helping us to organise such a splendid farewell for Liz. You were a star! Liz would call you an angel. The team were so professional yesterday so please convey our thanks.
With love.
14/9/16
Dear James,
My family and I would like to thank you and your staff for the excellent service you gave us with Margaret's funeral.
Kind regards.
Dear James,
My family and I would like to thank you and your staff for the excellent service you gave us with Margaret's funeral.
Kind regards.
24/8/16
Dear David,
We wish to thank you for your sincere professionalism and total respect and kindness when conducting Arthur's funeral. I have been to many funerals and have never witnessed such care and respect. You employ amazing staff, who carry out their duties calmly with kindness and understanding. It must be a pleasure to employ them, as it is for them working for yourself. We wish to extend our sincere thanks to Jane, who made the planning stress free, with every detail carefully attended to, and checked with ourselves, she is lovely. You must be be proud to be a director of such a wonderful company. Your years of family experience certainly shows. We would definitely recommend you with confidence. Yours very sincerely.
Dear David,
We wish to thank you for your sincere professionalism and total respect and kindness when conducting Arthur's funeral. I have been to many funerals and have never witnessed such care and respect. You employ amazing staff, who carry out their duties calmly with kindness and understanding. It must be a pleasure to employ them, as it is for them working for yourself. We wish to extend our sincere thanks to Jane, who made the planning stress free, with every detail carefully attended to, and checked with ourselves, she is lovely. You must be be proud to be a director of such a wonderful company. Your years of family experience certainly shows. We would definitely recommend you with confidence. Yours very sincerely.
23/8/16
To James,
Many thanks for the excellent service provided. Your guidance was most helpful, and your compassionate and professional approach very much appreciated. A true gent and an asset to the company.
Best wishes.
To James,
Many thanks for the excellent service provided. Your guidance was most helpful, and your compassionate and professional approach very much appreciated. A true gent and an asset to the company.
Best wishes.
22/8/16
Dear Jane,
We would like to thank you and all of the staff at C. Bastock Funeral Directors for the very professional and the very personal attention you all gave to our family at a time when we were so very sad and devastated at the loss of our much loved son Anthony. You and all the staff helped us at every step when we had to make decision affecting Anthon'y service. The staff's very polite and gentle approach were much appreciated. The cars, flowers and above all the Willow coffin were all beautiful and helped greatly. Thank you Jane for your patience putting the Order of service together so professionally.
Best wishes from all the family.
Dear Jane,
We would like to thank you and all of the staff at C. Bastock Funeral Directors for the very professional and the very personal attention you all gave to our family at a time when we were so very sad and devastated at the loss of our much loved son Anthony. You and all the staff helped us at every step when we had to make decision affecting Anthon'y service. The staff's very polite and gentle approach were much appreciated. The cars, flowers and above all the Willow coffin were all beautiful and helped greatly. Thank you Jane for your patience putting the Order of service together so professionally.
Best wishes from all the family.
15/8/16
Dear Jane,
My family and I wish to thank you personally, and your colleagues for the lovely way Brian's funeral was arranged - professional and yet with a degree of empathy which made what could have been so traumatic at least bearable at such a trying time. Each stage was conducted with sympathy and friendliness which helped us as a family so much.
I would not hesitate to recommend you and your company should the need arise.
With love and thanks.
Dear Jane,
My family and I wish to thank you personally, and your colleagues for the lovely way Brian's funeral was arranged - professional and yet with a degree of empathy which made what could have been so traumatic at least bearable at such a trying time. Each stage was conducted with sympathy and friendliness which helped us as a family so much.
I would not hesitate to recommend you and your company should the need arise.
With love and thanks.
15/8/16
Dear Jane and all the staff at Bastocks,
Myself and my brother Paul would like to thank you for your invaluable support and guidance during a difficult time. You were both professional and compassionate in equal measures, making the experience much less stressful. The Order of Service was perfect and is something we will treasure. On the day David and his colleagues were extremely professional and efficient. They were impeccably turned out and the cars were beautiful - a fitting tribute for my Dad's last journey.
Many thanks to you all.
Dear Jane and all the staff at Bastocks,
Myself and my brother Paul would like to thank you for your invaluable support and guidance during a difficult time. You were both professional and compassionate in equal measures, making the experience much less stressful. The Order of Service was perfect and is something we will treasure. On the day David and his colleagues were extremely professional and efficient. They were impeccably turned out and the cars were beautiful - a fitting tribute for my Dad's last journey.
Many thanks to you all.
11/8/16
Dear Jane,
Just a brief note to thank you and the staff at Bastocks for your help and support in organising our daughters funeral. We cannot praise the service you gave us highly enough. It was professional, efficient and yet still very personal and for that much of the credit must go to you. From our first meeting you were kind, compassionate and caring. We felt we mattered (even though you must have done this so many times) and that takes skill. You always made yourself available either in person, at the premises or by phone or email. Nothing was ever too much trouble and your advice and guidance was invaluable. Heartfelt thanks. On the day the cars and drivers were faultless. Every attention to detail had been given and the journeys from home to the church and then to the crematorium were without problem. Needless to say we would have no hesitation in recommending Bastocks should we ever be asked. It was lovely to meet you Jane. Your job cannot be easy but be assured you do an amazing job. Many, many thanks for helping us say the goodbye we wanted to our beloved daughter.
Dear Jane,
Just a brief note to thank you and the staff at Bastocks for your help and support in organising our daughters funeral. We cannot praise the service you gave us highly enough. It was professional, efficient and yet still very personal and for that much of the credit must go to you. From our first meeting you were kind, compassionate and caring. We felt we mattered (even though you must have done this so many times) and that takes skill. You always made yourself available either in person, at the premises or by phone or email. Nothing was ever too much trouble and your advice and guidance was invaluable. Heartfelt thanks. On the day the cars and drivers were faultless. Every attention to detail had been given and the journeys from home to the church and then to the crematorium were without problem. Needless to say we would have no hesitation in recommending Bastocks should we ever be asked. It was lovely to meet you Jane. Your job cannot be easy but be assured you do an amazing job. Many, many thanks for helping us say the goodbye we wanted to our beloved daughter.
10/8/16
To David, Sally, Jane & all the team,
Thank you for your support during a difficult time. Nothing was too much trouble and you all helped me give a really special send off to Andrew.
With kind appreciation.
To David, Sally, Jane & all the team,
Thank you for your support during a difficult time. Nothing was too much trouble and you all helped me give a really special send off to Andrew.
With kind appreciation.
3/8/16
Dear Sally,
On behalf of the family I just wanted to write and thank you for all your help in organising my Dad's funeral. Everything went very well on Monday and the day was the best we had hoped for in every respect. Thank you and the Bastocks team for your efficiency, professionalism and attention to detail coupled with the warm and personal touches which we appreciated very much. Everyone we interacted with had the same "nothing is too much trouble" and "can do" attitude which made liaising with Bastocks a stress-free experience. We would have no hesitation in recommending you to other families.
Once again many thanks for all your assistance.
Dear Sally,
On behalf of the family I just wanted to write and thank you for all your help in organising my Dad's funeral. Everything went very well on Monday and the day was the best we had hoped for in every respect. Thank you and the Bastocks team for your efficiency, professionalism and attention to detail coupled with the warm and personal touches which we appreciated very much. Everyone we interacted with had the same "nothing is too much trouble" and "can do" attitude which made liaising with Bastocks a stress-free experience. We would have no hesitation in recommending you to other families.
Once again many thanks for all your assistance.
3/8/16
Hi Jane,
Rather belatedly, I’m afraid, I wanted to say a big Thank You to you for your patience and professionalism in your support and guidance to my brother Kim, sister Julianne and I, over the arrangements for our dear departed father.
You arranged for my father to be brought to your safe keeping ,from Redditch Alexandra Hospital, with swiftness, and guided us through the decision process extremely well at our meeting. I am particularly grateful to you for the support and patience over the ‘Order of Service’ drafting, copies of which I think we will all treasure as reflecting a very appropriate ‘send off’ for Dad.
The flowers were absolutely splendid, the cars and gentlemen attendants were extremely well appointed, David Bastock was great, and the ceremony itself was conducted absolutely flawlessly. Rev Lynn Granner – again, your wise judgement.
Thank you. Job very well done.
There is a small token of my appreciation to be delivered to you today, via ‘Yodel’. I hope it arrives and that it makes you smile.
Hi Jane,
Rather belatedly, I’m afraid, I wanted to say a big Thank You to you for your patience and professionalism in your support and guidance to my brother Kim, sister Julianne and I, over the arrangements for our dear departed father.
You arranged for my father to be brought to your safe keeping ,from Redditch Alexandra Hospital, with swiftness, and guided us through the decision process extremely well at our meeting. I am particularly grateful to you for the support and patience over the ‘Order of Service’ drafting, copies of which I think we will all treasure as reflecting a very appropriate ‘send off’ for Dad.
The flowers were absolutely splendid, the cars and gentlemen attendants were extremely well appointed, David Bastock was great, and the ceremony itself was conducted absolutely flawlessly. Rev Lynn Granner – again, your wise judgement.
Thank you. Job very well done.
There is a small token of my appreciation to be delivered to you today, via ‘Yodel’. I hope it arrives and that it makes you smile.
29/7/16
Dear Sue, I just wanted to say a big Thank You to you and your colleagues at Bastock's for both the professional and sympathetic manner in which you dealt with the family's wishes in connection with Mum's funeral. Whilst it was a sad time for us all , the day was helped by the way in which your services were delivered with the utmost consideration to the needs of the family.
Please pass on our sincere thanks to all involved.
Dear Sue, I just wanted to say a big Thank You to you and your colleagues at Bastock's for both the professional and sympathetic manner in which you dealt with the family's wishes in connection with Mum's funeral. Whilst it was a sad time for us all , the day was helped by the way in which your services were delivered with the utmost consideration to the needs of the family.
Please pass on our sincere thanks to all involved.
19/7/16
I would like to thank David, Natalie and the whole team at Bastocks for the care and consideration shown to myself and my family, after the death of my husband. Nothing was too much trouble and at all times, there was empathy, patience and kindness which we will never forget.
Thank you all so very much. God bless you all.
I would like to thank David, Natalie and the whole team at Bastocks for the care and consideration shown to myself and my family, after the death of my husband. Nothing was too much trouble and at all times, there was empathy, patience and kindness which we will never forget.
Thank you all so very much. God bless you all.
19/7/16
Sally,
Nicola, Dean and I would like to thank you for the support, organising and the spot on effect to details that you personally had in making Friday the 15th run so well. You have a commendable team working with you that clearly makes Mr Bastock so very proud. I would like you to thank him from us. Your effort, attention to details and comforting mannerisms are priceless, and I only hope that the mould was not broken when you were created to do the role that you do. I for one will only ever come to you and or Bastocks when I ever need too (I hope not for a very long time).
Love and hugs to you, and thank you again from the bottom of our hearts.
Sally,
Nicola, Dean and I would like to thank you for the support, organising and the spot on effect to details that you personally had in making Friday the 15th run so well. You have a commendable team working with you that clearly makes Mr Bastock so very proud. I would like you to thank him from us. Your effort, attention to details and comforting mannerisms are priceless, and I only hope that the mould was not broken when you were created to do the role that you do. I for one will only ever come to you and or Bastocks when I ever need too (I hope not for a very long time).
Love and hugs to you, and thank you again from the bottom of our hearts.
17/7/16
Dear Jane & Staff at Bastocks,
Just a note of thanks for your warmth, help, advice and support during a difficult time. You helped make a difficult day flow and happen effortlessly. Your professional, yet personal care was truly amazing. Thank you so much. P.S. The Order of Service was outstanding, thank you Jane for your time and effort, very much appreciated.
Dear Jane & Staff at Bastocks,
Just a note of thanks for your warmth, help, advice and support during a difficult time. You helped make a difficult day flow and happen effortlessly. Your professional, yet personal care was truly amazing. Thank you so much. P.S. The Order of Service was outstanding, thank you Jane for your time and effort, very much appreciated.
14/7/16
Dear Jane
We want to say a huge thank you to you and your team for your kindness and professional service. We are so glad we picked you. It was superb and mum would have thought it all done with grace and style, just like her!
With best wishes
Dear Jane
We want to say a huge thank you to you and your team for your kindness and professional service. We are so glad we picked you. It was superb and mum would have thought it all done with grace and style, just like her!
With best wishes
11/7/16
Dear Jane
Just a short message to thank you for all your help with the Funeral preparations for my lovely dad. You were very organised and comforting at a naturally distressing time for all of us. It doesn’t change how raw you feel, even when you know the inevitable is drawing near. You helped us through the process very well and put up with the enormous amount of changes! Too many cooks etc..
I also had a lovely conversation with Carol Chapman and renewed our acquaintances, after many years. The flowers were just beautiful.
Once again thanks.
Dear Jane
Just a short message to thank you for all your help with the Funeral preparations for my lovely dad. You were very organised and comforting at a naturally distressing time for all of us. It doesn’t change how raw you feel, even when you know the inevitable is drawing near. You helped us through the process very well and put up with the enormous amount of changes! Too many cooks etc..
I also had a lovely conversation with Carol Chapman and renewed our acquaintances, after many years. The flowers were just beautiful.
Once again thanks.
5/7/16
To Natalie and All at Bastocks,
Thank you for all your care in looking after Fred and all the family. The cars were lovely and of course the staff too. It was a hard day, but everything you did made it a special day
To Natalie and All at Bastocks,
Thank you for all your care in looking after Fred and all the family. The cars were lovely and of course the staff too. It was a hard day, but everything you did made it a special day
5/7/16
Hi Jane
I just wanted to write a personal 'Thank You' to you for taking such good care of our baby.
Bastocks will come highly recommended should anyone ever need to ask me if I know a kind, comforting, supportive and productive funeral director. Thank you Jane for everything you have done for us, you present yourself in such a warm comforting way that you put people at ease in an instant and you were able to fulfil all our requests with such dignity.
Hi Jane
I just wanted to write a personal 'Thank You' to you for taking such good care of our baby.
Bastocks will come highly recommended should anyone ever need to ask me if I know a kind, comforting, supportive and productive funeral director. Thank you Jane for everything you have done for us, you present yourself in such a warm comforting way that you put people at ease in an instant and you were able to fulfil all our requests with such dignity.
5/7/16
To all,
Thank you so much for your help and understanding during the arrangements for the day we celebrated the life of our daughter. you made this difficult time much easier for us.
To all,
Thank you so much for your help and understanding during the arrangements for the day we celebrated the life of our daughter. you made this difficult time much easier for us.
5/7/16
Dear Jane,
Thank you so much for your care and consideration during our bereavement. You made what could have been so difficult much easier. Would you pass on our thanks to your colleagues also.
Dear Jane,
Thank you so much for your care and consideration during our bereavement. You made what could have been so difficult much easier. Would you pass on our thanks to your colleagues also.
23/6/16
Dear Jane,
At the risk of sounding boring I wish to say how very professional, yet caring you and your staff have been at such a sad time in our lives. It made such a difference to our mental and physical well being. My son, daughters and myself wish you the very best in life as you helped us so much with dealing with the death of a very much loved and memorable Husband, father and grandfather.
Dear Jane,
At the risk of sounding boring I wish to say how very professional, yet caring you and your staff have been at such a sad time in our lives. It made such a difference to our mental and physical well being. My son, daughters and myself wish you the very best in life as you helped us so much with dealing with the death of a very much loved and memorable Husband, father and grandfather.
15/6/16
Dear Jane,
Anne and I would like to take this opportunity in thanking you for the excellent service and support you provide in arranging Rosemay's funeral. We have received numerous telephone calls and emails regarding the efficient way that C. Bastock Ltd conducted themselves. Again thank you for everything you have done - it is very much appreciated.
Dear Jane,
Anne and I would like to take this opportunity in thanking you for the excellent service and support you provide in arranging Rosemay's funeral. We have received numerous telephone calls and emails regarding the efficient way that C. Bastock Ltd conducted themselves. Again thank you for everything you have done - it is very much appreciated.
1/6/16
To Jane and all the staff at Bastocks,
Many thanks for your outstanding care and support during our sad loss of Gary. You treated ourselves and Gary with such dignity and care. Your continued support from start to finish will never be forgotten. Many thanks.
To Jane and all the staff at Bastocks,
Many thanks for your outstanding care and support during our sad loss of Gary. You treated ourselves and Gary with such dignity and care. Your continued support from start to finish will never be forgotten. Many thanks.
9/5/16
To Jane, Thio and everyone at Bastocks,
Just a few words to say thank you for everything you did for me and what you did for Kellie and how you looked after her. You made everything easy and stress-less for me at such a difficult time in my life. I really appreciated it. Don't know how I would have done it on my own. Thank you xxx
To Jane, Thio and everyone at Bastocks,
Just a few words to say thank you for everything you did for me and what you did for Kellie and how you looked after her. You made everything easy and stress-less for me at such a difficult time in my life. I really appreciated it. Don't know how I would have done it on my own. Thank you xxx
26/4/16
Dear Sally and Team,
Thank you for all your invaluable help with mums funeral it was excellent, professional and so much appreciated. The firm are lucky to have you.
Dear Sally and Team,
Thank you for all your invaluable help with mums funeral it was excellent, professional and so much appreciated. The firm are lucky to have you.
26/4/16
Hi Sally
Just wanted to say a massive thank you to and your colleagues at Bastocks for making yesterday so special, everything went so well my mother would have been so pleased, I know I was, the cars were so impressive and the hearse was something else, I felt very proud and at ease with the day, your colleagues yesterday were faultless an absolute credit to the company, so many people passed comment on how good everything was.
Again cannot thank you enough also for Sunday night when mom was received into church that in itself is something I will hold in my heart as a treasured memory very special and personal, your were right Sally Father Craig did a beautiful Mass for my mom he was able to capture from the information that I had given to him and made it so meaningful and special, the order of service was perfect as well as the flowers, the memorial cards and not to mention the beautiful coffin.
Again Sally thank you so much for the time you have spent with me and the help you have provided I must admit I would not have had a clue where to begin.
Hi Sally
Just wanted to say a massive thank you to and your colleagues at Bastocks for making yesterday so special, everything went so well my mother would have been so pleased, I know I was, the cars were so impressive and the hearse was something else, I felt very proud and at ease with the day, your colleagues yesterday were faultless an absolute credit to the company, so many people passed comment on how good everything was.
Again cannot thank you enough also for Sunday night when mom was received into church that in itself is something I will hold in my heart as a treasured memory very special and personal, your were right Sally Father Craig did a beautiful Mass for my mom he was able to capture from the information that I had given to him and made it so meaningful and special, the order of service was perfect as well as the flowers, the memorial cards and not to mention the beautiful coffin.
Again Sally thank you so much for the time you have spent with me and the help you have provided I must admit I would not have had a clue where to begin.
19/4/16
Dear Sally,
It's been just over a week now since Dad's funeral. On behalf of Mom, we wish to thank you for the impeccable way in which the arrangements evolved, from our first appointment with you through to the actual day of the funeral.
Bastocks, in our minds, was undoubtedly the best choice we made to ease us through this very difficult time.
All our wishes, whether great or small, were taken on with the utmost respect and compassion. The cars were in pristine condition, as were the chauffeurs on the day and made us feel like "royality"!
It all made for what we describe as a fantastic send off to our much loved father.
Thank you once again Sally to you, and the amazing Bastocks team.
Dear Sally,
It's been just over a week now since Dad's funeral. On behalf of Mom, we wish to thank you for the impeccable way in which the arrangements evolved, from our first appointment with you through to the actual day of the funeral.
Bastocks, in our minds, was undoubtedly the best choice we made to ease us through this very difficult time.
All our wishes, whether great or small, were taken on with the utmost respect and compassion. The cars were in pristine condition, as were the chauffeurs on the day and made us feel like "royality"!
It all made for what we describe as a fantastic send off to our much loved father.
Thank you once again Sally to you, and the amazing Bastocks team.
5/4/16
Thank you all so very much for the wonderful service you provided, at such a difficult time. I will definitely recommend Bastocks.
Thank you all so very much for the wonderful service you provided, at such a difficult time. I will definitely recommend Bastocks.
31/3/16
Dear Jane, David and the team,
I would sincerely like to very much thank you all for the kindness, consideration and care shown to myself on my husband Robert's passing. The funeral was a wonderful celebration of my Roberts life and was especially so because of you all. Thank you again.
Dear Jane, David and the team,
I would sincerely like to very much thank you all for the kindness, consideration and care shown to myself on my husband Robert's passing. The funeral was a wonderful celebration of my Roberts life and was especially so because of you all. Thank you again.
31/3/16
To Sally and all the people that helped with my nan's funeral. You made it a perfect day, everyone was impressed with the cars and the way the staff were. So a big thank you so much.
To Sally and all the people that helped with my nan's funeral. You made it a perfect day, everyone was impressed with the cars and the way the staff were. So a big thank you so much.
29/3/16
Dear David & all the staff who helped me so much,
When Carl died Robert Burgess (Funeral Director in West Yorkshire) assured me he would find me the best, and he did. You listened to everything I said and as a result I will always feel comforted by the fact we were able to create a wonderful celebration of Carl's life, because he was a wonderful man. The circumstances around Carl's death were, as you know, exceptionally difficult and I will never forget the care and compassion you showed me. Lastly I always felt that Carl was safe and respected whilst in your care and that was important to me.
My sincere thanks.
Dear David & all the staff who helped me so much,
When Carl died Robert Burgess (Funeral Director in West Yorkshire) assured me he would find me the best, and he did. You listened to everything I said and as a result I will always feel comforted by the fact we were able to create a wonderful celebration of Carl's life, because he was a wonderful man. The circumstances around Carl's death were, as you know, exceptionally difficult and I will never forget the care and compassion you showed me. Lastly I always felt that Carl was safe and respected whilst in your care and that was important to me.
My sincere thanks.
24/3/16
To David and All the staff at Bastocks,
Thank you all so much for making Friday 18th March 2016 much more a celebration of the life of my husband. I was so proud from start to finish with your professional expertise. I know along with the family it could not have been done better. Very well done indeed. Thank you again from the bottom of my heart.
To David and All the staff at Bastocks,
Thank you all so much for making Friday 18th March 2016 much more a celebration of the life of my husband. I was so proud from start to finish with your professional expertise. I know along with the family it could not have been done better. Very well done indeed. Thank you again from the bottom of my heart.
20/3/16
Dear Jane,
Just a short note to thank you so very much for all your kindness and support to us all during this very difficult time. Your professionalism yet care guided us through a horrid process but not once did we feel alone. With very grateful thanks.
Dear Jane,
Just a short note to thank you so very much for all your kindness and support to us all during this very difficult time. Your professionalism yet care guided us through a horrid process but not once did we feel alone. With very grateful thanks.
16/3/16
Dear All at Bastocks, my family & I wanted to convey our sincere thanks to you all for looking after us all so well in our hour of need when M____a passed away. Your sensitivity & professionalism was a credit to each & everyone of you: from the telephone always being answered quickly & Thio's lovely manner, to fabulous Sue, who was amazing throughout. David & his team really looked after us on the actual day of the funeral (15/3) & considering you do this all the time, you made us fell like we were most special & we really mattered. The careful recruiting & training of your staff is evident for all to see. We didn't feel any need to manage any part of this important process because you filled us with confidence right from the beginning.
Thank you so much once again - if we ever have the need to recommend you to others, we most certainly will.
With our sincere gratitude & huge thanks.
Dear All at Bastocks, my family & I wanted to convey our sincere thanks to you all for looking after us all so well in our hour of need when M____a passed away. Your sensitivity & professionalism was a credit to each & everyone of you: from the telephone always being answered quickly & Thio's lovely manner, to fabulous Sue, who was amazing throughout. David & his team really looked after us on the actual day of the funeral (15/3) & considering you do this all the time, you made us fell like we were most special & we really mattered. The careful recruiting & training of your staff is evident for all to see. We didn't feel any need to manage any part of this important process because you filled us with confidence right from the beginning.
Thank you so much once again - if we ever have the need to recommend you to others, we most certainly will.
With our sincere gratitude & huge thanks.
19/2/16
Sue, just a few words to say about my experience yet again with Bastocks, both my family and myself were more than satisfied with the way everything went yesterday, from start to finish the professionalism has been what you would expect for such an occasion, and yet again you excelled! I worked in this profession many years ago and often view such events with a critical eye and I can say everything was spot on.
From the welcome we got from the office staff when we visited to the day itself everything was just right. Peter, as you would expect, pitched the service just right, David led the Cortege and conducted the proceedings on the day perfectly, and Brian our driver is a great ambassador for your company and is worthy of a mention. Sue please pass on these comments to all.
Sue, just a few words to say about my experience yet again with Bastocks, both my family and myself were more than satisfied with the way everything went yesterday, from start to finish the professionalism has been what you would expect for such an occasion, and yet again you excelled! I worked in this profession many years ago and often view such events with a critical eye and I can say everything was spot on.
From the welcome we got from the office staff when we visited to the day itself everything was just right. Peter, as you would expect, pitched the service just right, David led the Cortege and conducted the proceedings on the day perfectly, and Brian our driver is a great ambassador for your company and is worthy of a mention. Sue please pass on these comments to all.
11/2/16 - Published in the Family Announcements section of the Birmingham Mail.
Many thanks goes to Bastocks Funeral Directors for their professionalism, kindness and dignified manner in which they carried out their service; and for the beautiful horse drawn carriage they organised on our behalf, a truly beautiful touch that we know Eileen would have loved.
Many thanks goes to Bastocks Funeral Directors for their professionalism, kindness and dignified manner in which they carried out their service; and for the beautiful horse drawn carriage they organised on our behalf, a truly beautiful touch that we know Eileen would have loved.
9/2/16
As a family we would like to thank your staff for the kindness, help and support which you have given us at a very difficult time. Moms funeral was a beautiful celebration for which we are extremely grateful.
Once again thank you so much.
As a family we would like to thank your staff for the kindness, help and support which you have given us at a very difficult time. Moms funeral was a beautiful celebration for which we are extremely grateful.
Once again thank you so much.
5/2/16
Dear Bastocks,
Thank you for making dads final journey so special. Such caring staff and beautiful cars. A real credit to you.
Dear Bastocks,
Thank you for making dads final journey so special. Such caring staff and beautiful cars. A real credit to you.
5/2/16 (From the minister who took the service)
Dear Sally,
Yesterday's service went without a hitch and the family were absolutely delighted with the service they had from C Bastock Ltd.- and particularly from you! It's always interesting to note people's comments when your hearse arrives at the chapel. One family member was, to use a colloquialism, gob smacked! Thanks again for going the extra mile Sally.
Dear Sally,
Yesterday's service went without a hitch and the family were absolutely delighted with the service they had from C Bastock Ltd.- and particularly from you! It's always interesting to note people's comments when your hearse arrives at the chapel. One family member was, to use a colloquialism, gob smacked! Thanks again for going the extra mile Sally.
4/2/16
Dear Mr. Bastock,
I'm writing to express my sincere thanks and appreciation for the excellent service provided by yourself and all members of you staff for the funeral of my late sister. Most of my dealings were with Sally prior to 2nd February. Her courtesy and unfailing patience re: the Order of Service leaflet was deeply appreciated. The dignity of your staff and yourself on the day and the superb vehicles, - all helped to make a very difficult occasion something my late sister and of course my family - to be proud of. Kindest regards to you all and again - many thanks.
Dear Mr. Bastock,
I'm writing to express my sincere thanks and appreciation for the excellent service provided by yourself and all members of you staff for the funeral of my late sister. Most of my dealings were with Sally prior to 2nd February. Her courtesy and unfailing patience re: the Order of Service leaflet was deeply appreciated. The dignity of your staff and yourself on the day and the superb vehicles, - all helped to make a very difficult occasion something my late sister and of course my family - to be proud of. Kindest regards to you all and again - many thanks.
25/1/16
Sally,
Thank you for all your help and support. You have been amazing and very supportive. I found the service outstanding and I would personally like to thank everyone involved in my mums care. You all did a great job! Thank you.
Sally,
Thank you for all your help and support. You have been amazing and very supportive. I found the service outstanding and I would personally like to thank everyone involved in my mums care. You all did a great job! Thank you.
6/1/16
Dear Sally,
I would like to thank you and all your colleagues for dealing with the funeral and showing professionalism and caring at a difficult time. Many thanks.
Dear Sally,
I would like to thank you and all your colleagues for dealing with the funeral and showing professionalism and caring at a difficult time. Many thanks.
14/12/15
On behalf of Bridget & all the family we would like to thank you & all involved in the whole process of Dad's funeral. We feel that due to the care & detail you took in the planning & on the day that it did become a day in which we remembered him for the special person that he was to each one of us, & for this we are truly grateful. Please pass on our sincere thanks to all those involved on the day for their care & dignity & ensuring every part went smoothly.
On behalf of Bridget & all the family we would like to thank you & all involved in the whole process of Dad's funeral. We feel that due to the care & detail you took in the planning & on the day that it did become a day in which we remembered him for the special person that he was to each one of us, & for this we are truly grateful. Please pass on our sincere thanks to all those involved on the day for their care & dignity & ensuring every part went smoothly.
29/11/15
Dear David & Staff
I am writing on behalf of my family to thank you most sincerely for the professional and caring service you provided for Alan's funeral.
You gave us so much help and support and it was very reassuring to know you were taking care of so many of the arrangements for us.
We would like to say a special "thank you" to Sue for always being available and so helpful if a problem arose - her kindness was much appreciated.
Thank you again on behalf of the family.
Dear David & Staff
I am writing on behalf of my family to thank you most sincerely for the professional and caring service you provided for Alan's funeral.
You gave us so much help and support and it was very reassuring to know you were taking care of so many of the arrangements for us.
We would like to say a special "thank you" to Sue for always being available and so helpful if a problem arose - her kindness was much appreciated.
Thank you again on behalf of the family.
23/11/15
I would like to thank your company for providing such a very professional service, I would also like to thank your arranger, Sue, without whose help we wold surely have floundered, all of the family found Sue a great help and very professional. On the day of the funeral David was the Head of car and carried our his duties in such a dignified manner faultlessly.
Once again thank you, we all feel you have a service and staff to be proud of
I would like to thank your company for providing such a very professional service, I would also like to thank your arranger, Sue, without whose help we wold surely have floundered, all of the family found Sue a great help and very professional. On the day of the funeral David was the Head of car and carried our his duties in such a dignified manner faultlessly.
Once again thank you, we all feel you have a service and staff to be proud of
10/11/15
Bastock's did not miss a single beat with my Mother, I'm sure she would have approved.
Your service was exceptional
Peter is a complete treasure, he spoke beautifully.
Thank you with all my heart
Bastock's did not miss a single beat with my Mother, I'm sure she would have approved.
Your service was exceptional
Peter is a complete treasure, he spoke beautifully.
Thank you with all my heart
Dear David,
I would like to thank you for all the support you have given over the arrangements for my mothers funeral. Especially allowing Wendy to conduct , it was my late mothers wish, so I'm very grateful that we were able to carry her wishes out.
Sally also put a lot of time and effort into the arrangements and was more than helpful, as was Ian on the day of mothers funeral, making John feel as comfortable as he could being in his wheelchair. Yet again David, Bastocks have produced a very slick and professional service, of which I've had a lot of feedback.
Wishing you and the team continued success in all you do.
I would like to thank you for all the support you have given over the arrangements for my mothers funeral. Especially allowing Wendy to conduct , it was my late mothers wish, so I'm very grateful that we were able to carry her wishes out.
Sally also put a lot of time and effort into the arrangements and was more than helpful, as was Ian on the day of mothers funeral, making John feel as comfortable as he could being in his wheelchair. Yet again David, Bastocks have produced a very slick and professional service, of which I've had a lot of feedback.
Wishing you and the team continued success in all you do.
Dear David and Team,
I wanted to give my personal thanks to you all for the service that you gave to my family in respect of the funeral yesterday of my late mother in law. The staff and cars were impeccable and the professionalism with which you handled the whole process of booking, viewing, orders of service, obituary notices and the funeral service was excellent and a fitting and respectful tribute to Hazel.
In addition Mick Scully, who you kindly arranged to be our minister, delivered a beautiful and very moving tribute to Hazel, therefore if you can I would be very grateful if you could pass my thanks on to him too.
I wanted to give my personal thanks to you all for the service that you gave to my family in respect of the funeral yesterday of my late mother in law. The staff and cars were impeccable and the professionalism with which you handled the whole process of booking, viewing, orders of service, obituary notices and the funeral service was excellent and a fitting and respectful tribute to Hazel.
In addition Mick Scully, who you kindly arranged to be our minister, delivered a beautiful and very moving tribute to Hazel, therefore if you can I would be very grateful if you could pass my thanks on to him too.
“Outstanding!” What more can we say? From the first phone call to our final visit, your care, compassion and professionalism have been beyond belief.
Thank you for all that you have done to help us through this sad time but also to remember and celebrate our Dad.
Special mention to Sally for all her help and advice.
Thank you for all that you have done to help us through this sad time but also to remember and celebrate our Dad.
Special mention to Sally for all her help and advice.
We are just writing to thank everyone at C Bastock for the wonderful, professional service you provided. We have had to use your services far too frequently, over the last few years and you have never let us down. Particular thanks go to Jane for the wonderful compassionate service she provides. She makes a very difficult time easier.
Thank you for your excellent professional services and attendance to my late mother's funeral. Both of the melodies you finally tracked down were really lovely. Final thanks go to the celebrant, Stephen Measures, for his kindly and thoughtful service.
Dear David, Thank you for your time, patience, understanding and help in arranging our Dear Mom’s funeral last week. The church, orders of service were just right and everyone commented on how smart and well organised you and your team were.
Thank you all so much for everything concerning the funeral of my late father. And a special thank you to Mr Bastock for reading the small piece that my mother prepared for the service.
Thank you so much. You were helpful, supportive, kind and generous in heart and words. Your approach to it all was none but first class, it was nice that you treat people as individuals, and not just a number. Mom would have been proud to have you take care of her. So with this the whole family would like to show appreciation with a big THANK YOU.
Everything went extremely smoothly on Friday and my sisters and I were most happy as regards each and every element as to how the day went. The very thorough and professional service provided by C Bastock Limited was absolutely central to making all this happen.
To Sally and all the team at Bastocks, I am so happy I made the decision for you to care for my lovely mom ‘Catherine’ you arranged everything for me and my daughter and ensured that mom received the best ‘send off’ I’m sure she will be so pleased as we are.
Thank you so much for your caring and professionalism you all showed our family when caring for my Mom’s body following her death and the funeral. It was a very difficult time and you all helped us cope a little better, knowing Mom was looked after with dignity and respect, with a beautiful send off. Thank you all office staff and funeral conductors on the day. Very much appreciated
We want to thank you so much for the wonderful arrangements you all carried out with such care and attention. We think dad would have been both proud and embarrassed. You all made such a difficult time so bearable.
Thank you, excellent service. Highly recommendable
